Description
Military veterans often need to show proof of service when applying for various exclusive benefits—such as VA home loans, educational programs, or veteran discounts. However, this can be challenging if they don’t have the right documents.
To make the process easier, here’s a quick guide to understanding which forms are needed and when.
The DD214: Key Document for Most Veterans
Most service members receive a DD Form 214 (Certificate of Release or Discharge from Active Duty) when they leave the military. This applies to all five branches: Army, Navy, Air Force, Marine Corps, and Coast Guard.
The DD214 is the most important document a veteran receives. It details service history, discharge status, and the reason for separation—making it essential for proving military service and honorable discharge.
Need to Get a Copy? You Can Do It Here.
Exceptions: National Guard and Reserve Members
Unlike full-time active-duty personnel, National Guard and Reservists serve part-time and usually have civilian jobs. Different branches of the military reserves issue separation documents that are titled something other than DD-214. Reserve separation documents are commonly in the form of either Orders of Separation or a Letter of Separation. The USMCR will issue a Points Summary to substantiate service. National Guard separation documents are called NGB22.
Why These Forms Matter
These documents may be needed for many purposes, including:
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Applying for VA home loans
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Background checks
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Military burial or funeral honors
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Veteran license plates or discounts
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Education or training programs
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Employment preference
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Reenlisting
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Genealogy and family history research
How DD214Easy Can Help
DD214Easy.com is service that helps you quickly obtain your military separation documents—all online. You can complete the request from your phone or computer in just a few minutes.
We offer expedited services for faster delivery and stand in line on your behalf to retrieve records—saving you time and effort. Unlike the government, once we obtain your record, we’ll make it available for download from your account on our secure server. .
No printing, faxing, or mailing required—you can sign and submit everything digitally. With real-time tracking and customer support, DD214Easy takes the stress out of the process.
Ready to order your documents?
If you haven’t completed your Request Pertaining To Military Records, you should do so before ordering. The Request Form can be found here.
Ralph Stimson –
Touchstone research is wonderful. They really do an A+A+A+ speedy job with excellent communication. Thank you for the information. It was much needed and appreciated. I highly recommend them.
anjurea joseph –
I highly recommend Touchstone Research. They communicated with me often to provide status updates for my 214. When I thought hope was lost – Touchstone was there – going above and beyond what they needed to do.
Connie Nahser –
This was the first time I used and online research company and was completely satisfied. Even though they were dealing with a novice, the staff was extremely patient and followed up with not only emails but phone calls. The package arrived just as they stated and an email attachment for another document that was located later. Thanks and Koodos to Touchstone.
David S. Demague –
I just want you and all of your staff to know
what a great service you all supply and that I really
thank you all for the service that I received.
I found that the service was very fast and
complete, and will recommend you to all. I look forward
to using your service again in the future.
Rosalinda Benson –
Touchstone provides very excellent service. The communication and responsiveness are exceptional. Service with a heart, not just business.
brian fauver –
you people are great. thank you for such prompt and professional help!
David Satter –
Outstanding company!!! I sent my paperwork in after hours on Monday and received my DD-214 on Wednesday afternoon. No way anyone else could have competed with that. Extremely satisfied!
Daniel Bandel –
Excellent service. Very fast response and delivery of my documents. Kept me in the loop with email updates almost everyday. Really happy with the end result.
Kenneth Stone –
Absolutely fantastic service. VERY fast delivery! Excellent response to my emails! I would recommend this service to anybody.
Ken Stone
Florida
Chuck Carvitto –
Your service is excellent. I had the pleasure of dealing with Martin at Touchstone. He really is an asset to his company; really appreciated all the help he provided. 5 stars to him as an employee.
BRYAN BROUSSARD –
Bryan”
Lynda Dokken –
Thank you, I received my DD214 and am very happy. Thanks for being quick and getting these to me so I can now house hunt.
I would recommend your services to anyone who wanted or needed their DD214. Super communication by letting me know my order’s progress by email. Thank you very much. — Lynda K. Dokken
William Stephens –
The service was prompt, accurate and thorough.
Edwin Clark –
I am very happy with the service I received from Touchstone. It took 4 days to get a full copy of my DD-214. I would recommend this company to anyone who needs the services they offer.
Walter Payne –
You all have done an excellent job in finding the information that was needed for me to bury my father and you have helped me understand my dad even more than I did before. THANK YOU SO VERY MUCH AND YOU WILL NEVER UNDERSTAND how grateful I feel right now. Thank you with all my heart, kindest regards and GOD BLESS you.
Michael Mueller –
Totally awesome service you did. What I waited for months from the government you got for me in 4 days. I would recommend your services to anyone. Thank You very much.
Anna Casso –
I am very satisfied with your service. Very attentive and helpful personnel and my documents were sent to me on the promised date.
Ralph Hakkila –
Thank you for getting the papers I needed in a timely fashion. I had the response from e-mail last week, and today I received the hard copy in the mail. That was alot slower.
Thank you again.
Ralph
Jackie Wilson –
I needed my father’s DD214, or separation papers, after his passing- for him to receive the final military honors awarded a veteran for his service to his country- the folding of the US flag, the presentation of the flag to our family, and the playing of Taps. Having been in real estate, I knew firsthand the nightmare associated with trying to get a veteran’s DD214. I read about Touchstone, felt I had nothing to lose, placed my order, and crossed my fingers. The order went thru on Satuday, & almost immediately I got a confirmation from a real person, telling me they had received the order and would give it their utmost attention. Sunday someone called to clarify a minute detail, which assured me they were really paying attention! They told me they would have someone at the records hall first thing Monday morning, and saw no reason why they couldn’t have it to me by Monday night. Monday afternoon about 4:00, I received a copy of the DD214 via email, along with a confirmation that a hard copy was following with FedEx, and gave me the tracking number. So to TouchStone- THANK YOU. We have finally been able to print the actual obituary and set a date for the memorial service- something we hadn’t been able to do until we got the DD214. You cannot believe how unimaginably hard it is to have someone pass & know everyone’s heard about it- and are running to the newspaper everyday for the obituary, only to find “Arrangements to be Announced” under the deceased’s name. This has brought peace to us, his friends, and his family members, and most of all- allows us to give him this final honor that he never expected- but so much deserved. Thank you again. Jackie Wilson, Jackson, Mississippi
michael whinery –
I feel the service has been good, as far as accomplishing the task, but I would not say this has been express service. [Each records repository – there are well over 100 facilities where veterans records may be located – has it’s own internal processing over which we have zero control. Dr. Whinery’s records happened to be located within a repository where delays, particularly during the holiday season, are common.]
Kevin Wolfe –
Very good service. I received my documents by email within a few hours, way before the stated/ordered time.
erica vinson –
I am so thankful this company. I didnt know what to think. What totally blowed my mind was when Mr. Martin called me to check on my order that blow my mind. Lastly to say the company assured me everything would be ok. Thanks Mr. Martin I will never forget you and your standard of a BUSINESS OWNER if you are one.
David Bracy –
Thanks for your help. Its good that we have a service like yours when EX service members need paper work from our very slow government.
Patrick Weaver –
Great service, even over the holidays! I really appreciate your hard work. You got my first home for me!! Thanks again!
Donald E. Hubbard –
The help was really great.
james fink –
This service couldn’t have been any better. I needed my DD214 in a day, and thats exactly what I got. They stayed in touch with me the whole time to keep me updated to where my order was. Saved my Job. Thanks again Martin.
Efrem Perry –
Awesome. I tore my house apart for a week looking for the form and you guys delivered it to me in less than 6 hours. Thanks for everything!!!!!
Felix Marcano –
Absolutely, excellent service. I was given my package sooner than I expected and was informed about the status of my request all through the process. I really can’t thank you guys enough. Thank you so much.
TERESA MEADOWS –
I thought your company was fast, accurate, and nice. Every time I called the employees
they were nice and prompt. This company is fantastic and fast! I would recommend this
company to anyone that wants fast service. Also, if I had a question, the company was
fast to answer my e-mails and keep me updated.
Again Thanks!
Teresa Y Meadows
Travis C. Nickolite –
The Service was 5 Star all the way. Everything was on time Thank You TouchStone.
David J. Babulski –
Wow, what great serice! Much better than waiting for months for the government to do its thing. The download to Cd feature was much appreciated.
John Fornof –
Outstanding service! Received my DD214 well within the 7 days.
Jason Langley –
Great Service. Order was completed and uploaded on the website the same day that I faxed in the POA. I would recommend this company to anyone who is in the same jam that I was. There are other sites that are willing to do the same thing for twice the cost, save your money and go with Touchstone!!!
Kenneth J. Brake –
I had contracted Lyon research first, but they would never answer the phone or respond to email. The Touchstone service was very responsive. They walked me through the process the first time I contacted them. They worked diligently over a holiday weekend to get my DD214 as fast as possible. These guys are great (especially Martin).
Thanks Again.
Gregory Lee Jensen –
Thanks so much for your great service–prompt even though I myself was slow in researching and reporting all the information I could find for myself, your speed in finding the records I needed were was amazing and helped me so much.
Shawn Herman –
These guys are the best, I never would have thought that getting my personnel files or DD214 (any government records for that matter) could be so easy, seamless and quick. Thanks guys!
Andrew V. McGee –
i found the service very useful. i waited on my to get to my recruiter for about 2 months. when i found out about touchstone research i decided to try it out, and i wish i would have tried it earlier.very quick service
Rosemary V. Kuhns –
Touchstone’s response time, professionalism and service was absolutely excellent – would very highly recommend their services!
Byron K. Weathersby –
I needed my DD-214 form and I needed it fast. I’m glad I chose Touchstone to handle this for me.
Vernon E. Stevenson –
Thank you for a wonderful job I will highly recommend others for this service
thank you
Gerald Armstrong –
I never thought I would have to use a service like yours. I must say I am quite impressed. Having worked in governmental jobs my entire life, I recognize the value of having someone cut through red tape. I can think of other situations where I would gladly pay someone to produce an end-product without all the headaches…unfortunately, it isn’t always available.
Thanks for doing what you said you’d do. I appreciate the professionalism of your website, communication, and efficiency.
Keep up the great work.
Julia Pringle –
I FELT THAT THE COMMUNICATION WAS GOOD
AND EVERYTHING WAS TIMELY
gail bandy –
I am very pleased with the service, I ordered my father’s US ARMY 201 file on a Friday and by Wednesday night of the following week the file was retrieved, an email sent to me with a courtesy copy of an attached document I had requested.
We have placed another order today, trusting we will receive the same top rate/rapid service for these additional documents .
I highly recommend Touchstone.
Christopher Massi –
Great experience! They retrieved my DD-214 in less than one day. Thank you very much.
Jim Miller –
I want to personally thank Martin for all of the effort he put forth to aid me in getting my fathers dd214 information. As a veteran myself, I was a little frustrated by not knowing how to get a copy of my fathers discharge. Martin went over and above the call of duty to aid me in this matter. Thank you Martin for all of your hard work.
Thanking you in advance
Jim Miller
gail bandy –
I am incredible happy with my service. I was seeking to find proof of my father’s identify, we were unable to locate a birth certificate in Germany, so we thought the Army 201 file may have a copy or at least a record of his US Naturalization citizenship. We ordered the 201 file and within 6 days we had the Army 201 file, we immediately ordered the Certified NATURALIZATION Document and had that in our hands within 2 days. We couldn’t ask for better service.
Dolores Lukomski –
How can I ever thank you for excellent service and he unbelievably quick turnaround time. You truly are outstanding in your field and I will always be grateful for having found you on the internet. Sincere thanks, especially to Martin!
Suresh kumar Devanathan –
Prompt service. I like it. First I placed order with some other online service. They never responded till today.
Then I came to Touchstone. They got it and mailed me my dd214 very next day from St. Louis.
Brian S. McGee –
Amazing customer service! Very impressed that I received a follow up call from Martin. Exceeded expectations! Thank you!
Heidi May –
I can not adequately express how impressed I am with the professional service I received from Touchstone. I was unable to retrieve my DD214 for 2 years on my own. Touchstone delivered it to my door within 1 week! The process was effortless and now I finally have an official DD214 again. Thank you Touchstone! [Client had ordered our Express Service and we delivered her DD214 within one (1) day! Hardcopy was sent via USPS Priority Mail (2-4 days) hence her very satisfied “within 1 week.””]”
Anna Czapkowicz –
EXCELLENT SERVICE!!!!I HAD A GOOD EXPERIENCE
WORKING WITH RESEARCH GROUP…THANKS MARTIN!!!
Penny Stallard –
I am very pleased with your service. It has saved us a lot of money in the long run. Keep up the good work, it is very much appreciated, people can not afford to wait for the government to get around to it.
Thanks again,
Penny Stallard
I will definitely recommend you to others that may need your service.
Zane Robicheaux –
AWESOME!!! Couldn’t have gotten it any faster……Great Work!!! Thank You
Dan Williams –
Thank you for the fast response. I was given a job offer and a start date of one week however i could not start if I did not have my DD214. It took Touchstone 1 day to get my DD214.
Thanks so much, money well spent
Dan
Donald Forshee –
Very pleased with your service. In less than 8 hours my document was ready for download, and certified copies were in the mail.
Dave Almos –
As many of the clients are, we were really scurrying about trying to find my father-in-law’s DD214 in time to provide a Naval Honor Guard for his funeral services. We had no military file number.
This service was outstanding. They kept me abreast of status continuously and peppered me with e-mail questions to narrow the search. I truly felt as if the Touchstone people and the researcher really cared about my situation. Bottom line, they were successful in getting the document to me in adequate time. I recommend this service 100%!
Jeffrey Lee –
Your express service is super fast, clearly understood on the internet, super satisfied with the document and response times.
thank you again !
Larry Shobe –
Great job, easy for me and worth the price. thank you!!! larry
Erik Williams –
Best $89 ever spent. I have two times during the last four years tried to obtain a copy of my DD214 through written request to the government records office. Both attempts resulted in a response stating that my file could not be found several months after I sent my request. I was somewhat skeptical after my failed attempts that Touchstone could deliver in 7 days. Not only did they deliver, but I received great updates as to the status of my order, an electronic copy of the document and two certified originals in the mail a couple of days later. I recommend giving this service a try to anyone who has had difficulties getting a copy of a DD214.
Wilbert Hamilton –
First, let me say that you have lived up to the reputation that precedes you; for no one has ever retrieved anything from ARPERCEN in St. Louis this fast. I know this for a fact because I’ve tried to have it done in the past, and even the active Reserve component couldn’t get any of my records in the short period of time like your agency has! Kudos & congrats. I do have one area of concern because I spoke to a local Army recruiter, and they activated what is known as a REDD report on me. It shows that I have Reserve duty status that ended in 2003, and I need a set of orders from my DA 201 file that states my discharge in that year. When I spoke to Martin I was made to understand that your agency looks for either the last set of discharge orders, or all discharge orders that are in my records. If you have done this, then there is no problem and I appreciate the professional service that you provided as well as the speedy time that my request was expedited in. If there was an oversight, then I would greatly appreciate it if the search can made again to ensure that there was nothing missed. I will tell you that I’m going to keep your information in my files, so that I can not only use your agency in the future if needed, but I will recommend you to anyone I know that needs to have their records retrieved as well. May God continue to bless Touchstone Research to have great success in the future!
Sincerely,
Reverend Wilbert D. Hamilton
Traci A. Quail –
The service was AMAZING! Extremely fast and friendly service. Touchstone was very helpful and easy to use. I would recommend them to anyone!
James L. Green –
Martin….Thank You SooooooMuch, for your efforts to get this Military personnel 201 file for me. The fact of the matter is,,,It took a long time, and I was losing confidence in your services…..but you believed me, and didn’t give up. Thanks to YOU, I can now PROVE what I have been telling Veteran’s Administration all along.
Thank You!!!
James
Moses Estrada –
Amazing.
Needed dd214 asap for applying at school. I thought it would take weeks which would of delayed my entry.
This site is great would recommend.
kevin henning –
thanks guys, im totaly pleased your a real life saver. the person i talked wih on the phone,Grant i think stayed on top of my order and even called me back to confirm that it was on its way …above and beyon, again good job and great customer service.
Paul A. Zazzaro Jr. –
Had a little PDF problem and Touchstone was very quick to sort it out. Very Good
Richard Hoffman –
With our deadline being so close, you were able to get us the information we needed. Thank you so much for all your help!
terry aldrich –
you did what you said you could, wonderful results, thank you
Gerald Aponte-Cruz –
good, good, excellent, magnifique, extraordinary, really really really good.
Michael L. Sawyers –
The service has been both prompt ant courteous. I appreciate the help in this matter.
Michael S. Brock –
Did just as stated, and I have what I need. I appreciate it very much. Michael
Gerald Harrell –
I would like to thank Touchstone for their professional and prompt service in obtaining my lost DD214 Air Force Separation Record. The service was great and all correspondence was handled immediately.
Ed Cline –
Extremely patient and helpful over the phone. Incredible execution and fast service. A Godsend for those of us needing such timely assistance in the face of government delays and bureaucracy. Many thanks!
Stephen Hayes –
Excellent service.
Thanks,
Steve Hayes
Harry J. DiSeveria –
I just want to thank you for the quick service you have provided to me. If I know of anyone needing their DD214, you will be highly recommended. Again, thank you for the services.
Harry Di Severia
John Nelson –
Truly fantastic service. I needed my long-lost DD214 immediately and you guys came through like champs. Thank you very much.
Maxcell Wilson –
Thank you very much for your prompt service and delivery.
Louise Mayhew –
Thank you so much for your prompt attention to my request for the DD214. You are so courteous to speak to and so very helpful. When a person looses a loved one it is always comforting when someone like you is right there to help us. Thanks so very much, Martin.
Louise
Kimothy Smith –
The service our family received from Touchstone was responsive, quick, easy, and personal. Finding this information quickly was paramount and the service from Touchstone allowed us to focus on the important thing: being with our loved one before he passed.
Thank you very much and I’d like to add that the hand written note on the hard copy we received was especially nice. My father-in-law passed away the evening after we received the delivery.
Best regards,
Dr. Kimothy L. Smith
Dick Crane –
After the fact the Social Security Administration told me that the DD214 was not necessary. I however am very pleased and impressed with Touchstone as the turn around time was fantastic.
Thank you for the quick and efficient service.
Heidi Graves –
They were so fast and kept me updated. Well worth the money to get my DD214 fast. Thanks guys.
Robert T Carruth –
Dear Touchstone Personnel,
Your response to my order number 5988 was outstanding, expert, courteous and prompt.
Bob Carruth
Carlos Rosario –
I am very happy with your service and how quickly you were able to obtained my military record.
Best Regards,
Carlos
Leszek Okrasa –
Super FAST service and very professional. I shopped around to find the most trustworthy site to handle my most personal records, Touchstone is the best option.
Thanks for the help!
Louis R. Smith –
the company was very efficient in getting my record to me . It pays to go this route to get
Tom Kurtzweil –
Thank you for the work in getting the DD-214. It as as quick an reliable a you promissed.
alex ybarra –
This a great thing for helping as .! THANK YOU. I wish the prices could be lower. But, you get what you pay for.
Kenneth R. Kindle –
Service provided was as stated, efficient and obviously reliable, I would not hesitate to use this service again if required.
Stephen P. Brauss –
Fast and personable. Received next day after putting in order for DD214 at noon. Good about keeping me appraised. Professional.
William Whitlock –
couldn’t be happier with the service! I highly recommend these guys to anyone who needs his/her military documents FAST. not only did they get me a hardcopy in about 4 or 5 days, but they had a downloadable PDF copy for me in about 2 days. excellent service.
Lincoln Purcell –
I received a very good response time with immediate updates (almost daily). Looking forward to the postal pickup in mailbox. Extremely pleased!
Jose Martinez –
Very prompt service, had my document available for download in 8 hours and mailed out to me. Highly recommend to anyone who needs there dd214 in a pinch. Thank you!
Amie Ulrey –
Excellent service! Fast! I will recommend to my friends.
michael curran –
it was very easy to fill out and it took only a few minutes.
Gary Miller –
Thank you all so very much. Everything was accomplished in a most expedient and professional manner. My point of contact “Chris” explained the process thoroughly when I called, and everything went precisely as he told me it would. It will be my pleasure to recommend “Touchstone Research Group” in the future to those in need of time sensitive document retrieval and related services.
Gordon Stewart –
Excellent service. Quick, efficient and professional. Would highly recommend.
Clarence E. Abrams Jr –
After a mistake was made with my request, it was fixed within 20 minutes of me posting the problem. I was very surprised at the speed in which the error was resolved.
David O. Whitmire –
thanx for your help. i am just trying to come up with fifty characters for the review. everything was fine so far
Richard Mathes –
What a pleasure it is to have a service such as yours do precisely what you said you would do when you said you would do it. No glitches, no broken promises. Just fantastic execution. thank you so much for your courteous, professional and most timely response.
I will recommend you to anyone who I find has a need for your services.
Richard Mathes
paul jordan –
I’m learning patient and since it did not take me a long time to fill out the form and it was not hard to fill out I am pleased!
John P. Lanier –
Are you guys Kidding me?! Seven (7) hours later…You guys are AWESOME!! I appreciate your help and time…
Brian Simmons –
Thank you so much. Your service is absolutely priceless and expedient.
Russell Dantinne –
The reason for this search is to get records of my DD214 for personal reasons and to update my files. This is also needed for Veterans Administration and other military groups. So far this method of obtaining my records seems to me to be the best method I have found to date.
Richard E. Alboth Jr –
Thank’s for all your help great job well done. I’ll will have Touchstone Research help me when needed .
Thank You
Richard E. Alboth Jr.
Earl Cabbell –
Unbelievable! This is truly amazing. I have been trying for more than two years and Touchstone gets my DD214 in three days. Amazing!
Thank you so much. Now I need you to help get my Bronze Star which I have been trying to get for over six years. Earl C. Cabbell 5-4431-09.
David Wendlinger –
The forms I requested were delivered as promised. I would recommend this company to anyone who needs to get their DD214 asap!
David Rich –
Thanks so much !!! In these days of scams, ripoffs and misleading information, Touchstone is a breath of fresh air !! I got what I paid for faster than promised, and was kept cordially up to date the whole time. Nice work, great experience. Thanks Martin !!
Jeffrey E. Bounds –
Yeah, I think you did a great job…
Filtering through companies that do this service on the internet, shows me that you have allot of competition , however, your website explained the process you go through and the connections you have with the gov. records dept. and thats what persuaded me to use you. Some other sites were so full of fucking shit I felt like I would never get this crap done, for shit sakes.
Please be advised that you can use this email in your promotionals about satisfied customers. lol !! That would be funny.
Grant Seay –
You did a great job! I want to thank you very much. I did not know what to expect when I ordered my DD214 and Retirement point summary. I worried about getting ripped off. Within three days I was able to download my DD214 and when I did not have all of my retirement points; I sent an email and the next day had what I requested. Touchstone, thank you!! You went above and beyond expectation. You did more than just provide me with my military documents, you brought me peace of mind. Your service means a lot. Thank you and continue doing what you are doing! Thank you Martin and Justin!
Ricardo Ontiveros –
This is a very good program for all veterans, and is something that all veterans will use in the future. testing edit.
Daniel Mcevilly –
EXCELLENT SERVICE ALL AROUND. They came through as promised. I had a VA loan that was missing a certain DD214 although I had several different ones and my Certificate of Eligibility and our closing was already scheduled. They told me exactly where the document was and the time frame to receive it. Even though the facility had computer issues that delayed the retrieval, I was still able to get it within 4 business days. The best part …their constant contact through the entire process. A special thanks to Chris, Martin and Justin!!!
Dan McEvilly
USMC
Gregory Brown –
Absolute best customer service I have ever received! Touchstone saved my career! Price is a bit steep for the express service but when you’re in a pinch and gotta have a DD214 NOW there is no better or faster way. 4431 hours from submitted request to DD214 in hand now thats fast!
James McNabb –
This service is AWESOME. Had what I needed in 2 days! The really great thing I like is they keep in constant contact. Any questions get answered very, very quickly. I cannot recommend Touchstone enough!
Christopher Hart –
Your service is outstanding . I have used another online company to retrieve my DD214 previously. The other company would not communicate with me. Everytime I call the line was busy,like they were monitoring my phone number and would not pick up the phone. Touchstone is outstanding!
Richard Stehr –
Excellent service, it was easy to use, fast and affordable, online friendly, Chris made it to easy for me. Thanks
James McClure –
The staff is very knowledgeable and helpful. I called and had a question about my dd214 which was answered promptly. Thank You.
Norman Robison –
Touchstone provided great service during a difficult time; they did in two days what is widely believed to require three months. Well worth the money.
Edward Tetreault –
Hello
Thought this service was fantastic. It is efficient and they do a great job of keeping you posted of the process. Very happy with the service and would recommend it to anyone. . . I ordered their one week service. I received the shipped copy of my DD-214 within one week and online within three days.
Highly Recommend.
Edward J. Tetreault
Jon Fore –
Outstanding!
I tried to retrieve this two other times myself, and could not get a final response.
Nice work, Touchstone!
Christopher George –
Touchstone research group was very professional and very understanding of my situation that a job was pending on wether I got my discharge papers. I received my information in 3 days like I was promised. I would use touchstone research group in a heart beat , if I need any discharge papers again. Once again, thank you very much chris george
Samuel Wheeler –
Updates on progress were very helpful. Prompt responses when questions were asked were appreciated. Website was easy to use.
Victor Lavender jr. –
I was so nervous at first of how touchstone claims to be the fastest website out there. With reassurance from my boss, so I reluctantly gave touchstone a try. I am completely amazed how fast my results were completed, even though I had my dates wrong for my DD214. I am still in awe and I will be back for future services as I will tell everyone how I will personally guarantee touchstone service from beginning until the very end. Thank you Chris for returning my calls and emails as if you were in the next room.
Michael Lamariana –
great service very helpful great customer service very fast economical way to get old records great work
Dustin Delaforet –
Very nice service, Excellent customer service. I am impressed thank you very much for offering such a great service.
Robert Hyer –
I’m impressed. Turnaround time was great. Would have been waiting for months through regular channel. Thanks so much.
Robert Long –
First, I want to thank your team very much for the quick response. Had a little glitch at the start with attempting the electronic sign in method, but you worked around it with no delay in delivery. I appreciated all the correspondence as the order progressed. I was trying to meet a Friday deadline and you made that possible and you made it possible – MANY THANKS.
Gary Talbot –
Most of all, you provided the information I needed.
And even though it took a little longer than I had
hoped, you kept in informed of the status and asked
for more info when required.
This is the first time I’ve used a service like yours
so I can’t compare but I will definitely recommend
you given the opportunity.
Thank you
George Kosut –
I am happy with the service, all my question were answer and I would use this service again and recommend it to others.
Albert Censullo –
I initially filled out the NPRC from online, requesting DD214 form for my father. In a week or so I received an email asking for more information and another form. After sending that back, I made several more inquiries to NPRC, and was told that the records I was looking for :MAY have been lost in a fire”. They would try to locate the records in an alternate place, and anticipated that they would have it in two more months.
At that point, I contacted Touchstone. They sent an agent to the NPRC office, and made the request. In two weeks, I had my form. Thanks for your help with this. I would recommend their services to anyone in need of military records.
Norman Sanders –
I’m very impressed with your service. I got my sf-50 in plenty of time to apply for my Federal Job. I would recommend your company to anyone!
I really like the way your web site is set up. It’s very user friendly.
Thanks
Norm
Elizabeth Molnar –
It is pretty expensive but i was in a bind and you got the job done!
Ronald Eaton –
Excellent! Efficient! Very prompt and speedy. This service, to obtain my DD-214’s in a hurry for Social Security, has performed way above and beyond my expectations. I was continually amazed at the speed and efficiency of your operation. Should I ever meet anyone who needs their DD-214(s) in a hurry and with precision I wont hesitate at all to refer them to Touchstone.
Mark Bayley –
I needed my DD-214 to re-enlist after a period of being a civilian. This is my second time using this service. I have found it to be timely and cost effective. I have also found the staff very friendly and kept me up to date, sometimes several times a day. I would definitely recommend them for other veterans or servicemembers who need their discharge papers as well.
Barry Lovelace –
I was very happy with the professional service, and I was happily surprised how quickly my DD214 was mailed to me.
Thanks Touchstone!
Mark Lewis –
The service that Touchstone has provided is invaluable. I am applying for a government position and needed my DD214 as quickly as possible. Within a few days, I had my DD214, and can apply for the government position within the timeframe designated.
–Thanks for all your help!
Jennifer Crismon –
First of all I NEVER leave comments! But Touchstone deserves to know how wonderful they are! I am having a job interview tomorrow after being out of work for 6 months! Having my DD214 was going to determine whether or not I would get my state job! Touchstone came through!!!! I order it on Sat. and got my document before 7pm on Monday (First Business Day)!!!!!!!!!! Thank you soooooooo much for your fast servise! You guys are great!!!!!!!
Miguel Rodriguez –
Touchstone is highly professional and extremely efficient. I could not have asked for better service.
M. A. Rodriguez, New York
Theodore Street –
I was surprised to find my DD214 on my inbox today. How did you find them so soon? I was under the impression that they were lost or not returned from the Ready reserves.. Thank you for your persistence in this matter. Your service was well worth the price. I would recommend your service to anyone.
Ted Street order 10839
William Davis –
I needed to get a copy of my DD214 quickly. I signed up for the one day service and to my surprise they had it in less than 18 hours. This was a great service and the people were very professional. I would recommend this to any one who needs a copy of their DD214. Well worth the money.
Kent Spencer –
You provide such a valuable resource not to mention patriotic service. My father’s life long wish was to be interred in Arlington with his war buddies. It was made possible by you finding his DD214. The original was lost in a flood. Many thanks.
Kent Spencer
Paul Oesterle –
I needed a copy of my DD-214 to improve my position in working on the US census this Spring. I am extremely pleased with the Touchstone service in obtaining it. I am a first time customer and was somewhat of a doubter that they were as good as was claimed by the other customers. First I was helped on the phone by Chris to make the request, including that unusual signing process. Three days later I received a phone call from Jason that the document had been secured and was available on line and would also be mailed to me immediately. Sure enough it arrived in the mail today (Four business days after I placed my request) with a thank you note from Lori (the researcher). I have spread the word to the other retirees in my lunch group who may want to avail them selves of this fine service.
My Thanks to all for your very effective and efficient help.
Paul from New Jersey
Chad Lather –
Thank you for your quick turn around. This service is top notch.
Terrance Dishongh –
great service great service great service great service great service great service great service great service great service great service great service great service great service great service great service great service great service great service great service (This client ordered our Same Day Service We guess he was speechless ….)
Catherine Tschirhart –
All expectations met. Excellent, quick service. The requested documents were made available for download and were shipped to our home address.
JOSEPH HRIVNAK –
VERY PLEASED WITH YOUR SERVICE. STAFF WAS VERY HELPFUL AND COURTEOUS. RESPONSE WAS BEYOND MY EXPECTATIONS. I’LL RECOMMEND YOUR ORGANIZATION WHENEVER I’M ASKED
Paul Riccio –
awssomeawsomeawsomeawsomeawsomeawsomeawsomeawsome
awsome
RONALD W. BOGARDUS –
THIS IS A MESSAGE FROM A VERY HAPPY CUSTOMER. THE SERVICE I RECEIVED WAS OUTSTANDING AND MY REQUEST WAS NOT AN EASY ONE. YOUR SERVICE WAS ABOVE AND BEYOND MY EXPECTATIONS AND I WANT YOU TO KNOW HOW MUCH I APPRECIATE IT. SINCERE THANKS,
robert schill –
This is a great service. I received my documents within days instead of months.
Ron Gilmore –
I’d like to thank you for your service. Thus far, everything has been done exactly as you said it would be. I lost my service papers through moving and an extended time of not needing them. Because of your expedient service I should become one of the front runners for employment at Moore regional hospital in sandhills North Carolina. Thank you, once again for fast service and excellent work.
Michael McGrgeor –
The service was fast and efficient I was kept informed the whole time and will be recommending the service to others.
Bertha Quimby –
The second time around was the charm. The second packet of documents you sent were exactly what we need.
Richard Kappes –
every one involved in my obtaining all documents were great
good crew
will recommend to anyone looking to obtain their records
yery quick
Mark Scheuffele –
I need a document for a new job. And it was missing somewhere. I could not take the chance of looking for it for days. By the time I hit the payment button they were already calling me to confirm information, and let me know that they would provide it more quickley than I could have even hoped for. It took longer to research between the different companies, and finally pick Touchstone Research, than it did for Touchstone to deliver my document. I highly recommend Touchstone for your document needs. If you get half the service I did, you will be satisfied with your choice and results.
Mark S
Patrick Lucero –
Dear Touchstone Research Group,
I am very pleased and thankful that I found your service. I needed my documents fast due to my closing- Your staff was extremely professional, fast and very prompt in answering all my questions. Thank you
Frederick Max –
I found the service excellent and glad to get the papers.
Marcio Albuquerque –
Thank You very much for a job well done. The personal attention provided by Chris with your company was very helpful. I have never experienced a service such as yours in the past, however my first experience with your company went very well. We just downloaded the document we orderd (DD214) and it was exactly what we ordered
Thank You again Touchtone, and a personal thanks to Chris
Sincerly
Marcio Albuquere, and Terry Keeber
Jonathan Dan –
I was one of those people who didn’t think some website could get me my DD214 quickly; I was proven so wrong. Thank you Chris and all the people at Touchstone who sent me my forms in record time. I am spreading the word here on the Navajo reservation about your services.
Daniel Overton –
Your service was outstanding. Far exceed my expectations. I recieved the documents I desperately needed in only three working days. The charges were reasonable considering the time saved. You have one very pleased customer who will recommend your service to those who need it. Again thanks for a job well done.
Joseph Foti –
We were pleasantly surprised when we received the copy of my DD214 that we requested only a couple of days ago. This will allow us to meet our closing date deadline. Everything Chris told us was true and we would recommend this service to anyone who wants to expedite receiving copies of their government documents.
Thank you Chris and L. Miller for a fine job.
Matthew Runion –
Thank You! Your efforst were very quick and thorough. I ordered my DD-214 on a Tuesday morning, and Wednesday evening I had the copies on line for me to view, with the physical copies in the mail! Wonderful! I was unfortunate enough to lose my copy of my DD-214/NGB22 I already had, and did not realize it until I went to my files to pull it for a copy to send with an application. You guys came through and were worth every penny of the cost for this service. Thank you, thank you!
Matt
Kevin Lockhart –
Wow! What a great service. I needed a fast copy of my DD214 due to an oops in a SBA loan file and Touchstone came through on time. Everything was as promised and there communications and delivery were all top-notch. Kevin
Timothy Desser –
I needed my DD214 in a hurry. They contacted me for some more information and two days later I have a downloadable copy and they have sent a hard copy. That’s awesome! The only reason I’m not giving a perfect review is the service is very expensive.
Riley Iverson –
Great job. You did exactly what ya’ll said you would do. Fast and easy. Thank you very much.
Dudley Gray –
Thanks so much. My original disappeared years ago. I’m glad now to have these confirming records.
I would recommend your services to any others needing a quick turn around.
brandan riddle –
you guys did exactly what you said you would. thank you touchstone.
John Mohnhaupt –
I am a Military contractor working overseas. My company had to reconstruct some of our personnel records and had to have a new copy of my DD214. No one at my home in the states could find my copy.
Touchstone was able to get me a digital copy that I forwarded to my home office, and ultimately allowed me to keep my job. I know of no other service that provides this kind of record research and delivery. I got exactly what I needed, when I needed it. Thank you all for your good work.
ira Weiss –
I am very pleased with the service. I tried to get the documents directly from the military but they sent the wrong information and were extremely slow in responding to my inquiries. Your service was fast and efficient.
Jonathan Puryear –
I would like to say thank you for your service! You get what you pay for and if you need it fast like i did, you will get it!
timothy smith –
I put in order in for my dd214 on saturday night and recived a digital copy monday afternoon. not only is your service fast but you updated me on the progress. If every company was as reilabe and depend as you are there wouldnt be a need for the better bussiness burea or anything like it . I highly appreacate all the work you have done for me and if anyone I know ever needs a similar service I will gladly reccomend your company. thank you for work..
Timmy Bottoms –
You guy’s are great. I requested a copy of my DD214 and three day’s later I had a copy in my hand which allowed me to get my Colorado State Certification for being a police officer. I tried to get it from the VA and got nothing but the run around. Great Job and thank you!!!!!
Shaun Bagby –
I’ve always been leery about internet transactions. Yet, in terms of service, outstanding. I needed some medical discharge papers along with my DD214. I couldn’t get it from the VA, they said to contact the archives, and the archives said to contact the VA. One big hassle..but talk about same day delivery, they had all my personal information by noon, by five, later that day, and my personal information which I’ve been trying to get for weeks was in my e-mail. I personally vouch for this guys, and it seems they take a personal approach to every contact.
[See Express Service Reviews for a more complete list.]
timothy hollander –
The agents I worked with were knowledgeable and understanding. I received the document requested in the time frame that i was told.
I have Touchstone’s url saved in my favorites and will use it in the future if needed.
I was very satisfied with the service and the timely manner in which I received my document.
Thank you,
Beverly Gray & Timothy Hollander
Webmaster –
Reviews for this category are found within our general DD214 Express Service.
Richard Fischer –
Thanks guys. You came through.
Thanks
Dick Fischer
Weldon Goree –
They got me the document I needed quickly with no hassles. Being able to download the pdf before I got the hardcopy in the mail was great, too.
Donald Warrington –
This service is of great value even though the price is rather steep. Nonetheless it is what it is.
Matthew Burchfield –
I ordered the DD-214 express service on or about Sept. 01 and received my documents by the 8th. I am completely satisfied with this service. To be completely honest I thought this company looked a little bit sketchy but after reading the other reviews and see that they were recommended by the NPRC I figured I would give it a try. Even though the E sign process didn’t work for me and I had to fax the paper work it was still worth it.
Stanley Baldwin –
Thank you for your timely attention to retrieving my DD214. This will now allow me to retire on my scheduled date of November 1st. I will recommend your service to my fellow friends and co workers that need this type of service. Thanks again Sincerely, Stan Baldwin
Rudy Solorzano –
I requested this document on Thursday afternoon and received it Monday. This service is very good for the price.
Thank You
Eric Houser –
Fast service. I ordered the one-week service and got the download for my DD214 within 5 working days.
David Swiney –
Outstanding customer service and speedy product delivery – faster than promished. Service well worth the very reasonable fee. Have recommended Touchstone to others who also need records from their retired files fast.
Thanks again.
David Swiney
Rozanne Wade –
I want to thank you retrieving the military records I was in need of for my mother. I was kept advised by your service at regular intervals of the status of my search. Your company always responded promptly to my emails. Your communication with me reflected your professionalism. When I was concerned that the search was taking longer than I expected, you clearly explained the reasons why my case was delayed. I was also reassured that my case was definitely receiving the attention it needed. I truly appreciate the work that your investigators have done to assist me. I would definitely recommend your service to others.
Charles Campbell –
Serving in the United States Army at the young age of 18, was one of the best decisions I made in my lifetime. Served during the Korean Conflict. When I look back, I am sorry that I did not make the military my life. Those before me & after me is the reason we have the freedoms that we do. I truly wish that my 3 sons had served their country. I have a step-son that was in the Army also & was in Korea for 2 years. In my opinion, when becoming the age of 18 – male or female, they should either be going to college, have gainful employment or the military. There are “TOO” many young people standing on the corners all over America. They abuse & take that freedom for granted. Of course, this is only my opinion. Everyone should fly the flag proudly, wear it on our collars and take care of our Veterans.
James Hunt –
i would like to say thank you jasen and to all the others that helped me get my dd-214.
Frances Blair –
YOUR SERVICE WAS GREAT! I ORDERED WEDNESDAY MORNING AROUND 7:30 a.m. AND RECEIVED A DOWNLOADABLE COPY TO SEND THE MORTGAGE COMPANY ON THURSDAY EVENING. COSTLY BUT WORTH IT WHEN YOU’RE IN NEED OF A HURRY UP.
THANKS
Nathaniel Brown –
I was extremely pleased with your aoutstanding quickness and customer service while obtaining my dd214
Robert Weiss –
I am happy to give your service an A+ rating for the retrieval of my Military Discharge papers from 1952.
It must be a difficult task due to the loss of millions of Military records that were destroyed in a fire many years ago.
I found the people in your employ to be very helpful and polite.
I feel the fee was very reasonable considering the various e mails and follow up that I received. Robert Weiss US Army Veteran
Wendy Morris –
This has been a good experience. I had prompt, efficient service. I would recommend this service, especially if you are in a hurry. The download option worked out great. Thanks Chris for doing such a great job.
jennifer barefoot –
You guys are unbelievable, .soooo fast! Great service and turn-around time.
A very good deal for the servive provided.
Thanks for all your help!
Mariah Connolly –
Very, very, quick, exactly what I needed. Great communication, and good access to my results. Perfect that I got two copies. Thanks!
james conklin –
Thank you so very much, i ordered the dd214 with download because i needed it as close to immediately as possible. I was a little worried at first about the speed, but less than twenty four hours later, i received an email stating the hard copy was in the mail and a link to the download in it as well. It could not have been any easier. I fully recommend touchstone to anyone who needs any documentation that their researchers can provide.
— James Conklin —
REYES NINO –
Thanks for your service. i appreciate being able to receive my dd214 quicker than going through the Veterans Admininstration was able to.
nancy Curiel –
This is worth the money. I received my dd214 by downloading several days after requesting it.I requested by going to the military site also but haven’t heard anything from the org site. Thank you
Jose Laboy –
the whole process was very simple and fast and i got results without even trying
Lisa Jackson –
You guys literally had my future in your hands. It all boiled down to whether or not I could get my DD214 to a prospective employer as quickly as possible. I had literally three paths in motion to obtain it and you were THE fastest. I’ve gotten the job!! Wish me luck. You’re amazing. After saying that, I guess you’re wondering why not five stars instead of the four. It was the cost, of course, but I have absolutely no regrets and yes, would do it again. If at any time you come down on your prices, I’ll be happy to raise my star rating. Thank you again!!
Jeremy Hinshaw –
I would like to say the customer service was great and my documents were found in the time that I was told. Great service and I would recommend them, the price is steep but as in anything you pay for good service you get good service. Thanks.
Jose Gallegos –
Thank you very much for your efforts in finding my document. I really appreciate it.
Jaime Miller –
I’m already impressed… and I just placed my order 20 minutes ago! I was in the middle of entering my order when I got a phone call from Touchstone- they finished my order on the phone for me, and even gave me a discount! They saved me the hassle of finishing my online application, plus I saved $10 to boot. By far, this was the best customer service I’ve ever had the pleasure of experiencing. It has only been 40 minutes now since this transaction took place, but I am 100% confident that I will receive my DD214 exactly when promised. THANK YOU for owning the lead, Touchstone!
David Orr –
The service was fantastic! The DD-214 and associated papers were delivered on time and as promised. It was well worth the money spent. As soon as I created my ID I was called and the process started. I normally do not leave reviews, however I felt compelled to since it really “saved the day” for me!
Kayvon Shodja –
I would like to thank you for a great job with getting my documents (DD214) USMC. I was looking on line and found some negative reviews (note: most likely put there by our competition) and started to have concerns that your service was a rip off. You got back to me each time I called or wrote and told me the time frame. I received my documents as you promised and was able to hit the time lines needed for a job request. Without your service this would not have been possible. Thank you for your remarkable work and I will tell everyone about your great service to our Countrymen.
CPL. Kayvon (USMC)
Ronald Miner –
I could not locate my father’s DD214 in his military file after his death. I contacted Touchstone via online registration (very easy) on a Friday night and had my documents on the second business day the following week. Everything needed for burial at Arlington was there. I emailed a question back to Touchstone regarding the documents and they answered in five minutes. Great service!
wayne cheswick –
Lots of great help. The form was a tad confusing since I am a perfectionist. They were there to guide me and then boom – there it was in my inbox 2 days later! Love it! Will use it again for my clients getting VA Loans!
James Gormley –
Your service was excellent and quick. I even found that some of the information that I provided was incorrect and you were still able to research it, sort it out, and provide me with the DD form 214 that I requested.
Now I can proceed with my brothers grave marker request.
Your service is everything you promised it to be and well worth the cost.
Aloha,
Jim Gormley
Colleen Francis –
Thank you one less worry for me. Worth every penny!
Spencer Williamson –
Absolutely freakin’ incredible! When they say same day, they mean same day. Not only that, but Jasen, the representative I made initial contact with, handled my request with promptness, professionalism, and patience. I say patience b/c he correctly diagnosed the issue my browser had with the online form needed for processing the DD-214 request (Update your Java, and uninstall your previous version before you do). Thanks to these folks, I won’t have to delay my start date with the Department of Veterans Affairs next week.
P.S. This company responded to my request more quickly than a very similar sounding organization performing the same service for slightly less. Nicely done.
William Sykora –
Your service has been great. Thanks. It was so prompt that my phone rang before I could finish my request on-line. Can’t think of how it could be easier.
Gary Wolf –
I was discharged in 1985. On January 26, 2011, at 10:00 am I ordered my DD214 from Touchstone. It arrived via email 5 hours later! Incredible service. Thank you! Gary Wolf, Minneapolis
Nicholas Yocom –
If you need your DD214 quick, look no further! I was very impressed with the professionalism that was shown to me on the phone, as well as, the quick turn around time to get my form in hand!! Everything exactly as promised!!! Thanks Touchstone!
Greg Neubecker –
You guys are awesome! I needed my DD 214 for a VA loan and you guys found it less than 24 hours later. You’re a lifesaver – I was worried about the sale falling through because I misplaced a form!
Todd Scribner –
Nothing less than outstanding.
Better than the service I got from the PAC while I was in uniform (sorry guys!)
Stanford Fernald –
Great help, thanks much. All aspects followed through well.
Ricardo Olague –
WOW! I didn’t even get to finish reading the instructions when I received a call from one of your researchers. I ordered about 1:20 pm, and had my record that very evening! Thanks again for your time and help.
gary foster –
The service was great they did just what they said they were going to do. And quick!
Shilene Eakins –
Thank-you SO much for being so efficient. I needed my DD214 for a house that we’re in the process of purchasing with a VA Loan. Time is of the essence! It was worth every penny!
Suzanne Bach –
The service is very quick and readily available vs going through government channels. The people were very nice, polite, and helpful. Although it seems kinda expensive (loss of one star), you do frequently get what you pay for.
Robert Schick –
Speed, diligence and great customer care. This is a great service worth the money.
James Novak –
I was extremely impressed and satisfied with the professional service I received in obtaining my father-in-laws DD-214. I would highly recommend Touchstone to anyone who needs to get any military information. Thank you so much.
Eugene Mosby –
I was pleased with the service. My questions were answered very quickly. I was informed of the status of my case. The service was friendly and professional. I understand that there are many requests for records, but the Client Service Representative (Chris) made me feel that my case was the only one that was important at that particular time. That was important to me. Thanks for a job well done.
James Meyer –
Thank you so much for your help and fast service. I will recomend you to anyone that might need your service. Jame Meyer
Christine Davis –
Thank you so much for obtaining the documents I requested. Your service is a miracle that cuts through a bureaucracy that’s practically a brick wall. Your service has made it possible to complete the memory books I am making for my deceased brothers family.
James Sohl –
Good service, the online copy was very usefull and unexpected.
steven horton –
My brother had recently passed away and no one could find his DD214. I needed it to obtain some of his death benefits and did not have the luxury of waiting for several months to obtain it through the VA and Military personnel records retrieval system. I contacted Touchstone and had the records within several days of my order. Additionally, I was kept informed of the status of the process by email. I had some questions and called the service number and service was extremely prompt and efficent. Great service–much appreciated and often needed in situations like the one that I just described where you either don’t want to work through the bureaucracy to retrieve through the government or you need to get the records quickly. Thanks!
Kevin Colling –
Touchstone’s service was highly valued because it provided my form DD-214 at a critical time. This was done within a week’s time from learning of their capabilities and employing them. The DD214 Express Service was used. The only problem was with printing the pdf files, which was probably due to my printer because I eventually did obtain print-outs.
Thank you!
Michael Rivers –
thank you for your help in getting me my d214 I needed it for my sociaksecurity to start. I do appreciate you. Mike Rivers
Dustyin Walker –
I have to say that this service is fast hence the name expedited.
Charles Huggins –
Unbelievable, I have been waiting for 6 months to get my DD-214 in order to re-enlist and had not received it. It took Touchstone 24hrs. I wish I had known about them earlier.
Peter Bailey –
It was a positive experience, the service really helped me to secure my documents in an expedient and professional manner.
Bruce Kizerian –
Wow! Received my DD214 in the mail just 5 days after I FAXED in the request! I was skeptical at first, but now I’m very pleased and grateful. The process was easy straightforward. Service was excellent. Thanks!
Irving Barton –
Response time and customer service is excellent!!!!
Kristopher Weaver –
Fast and efficient service. The rep that I spoke with on the phone was polite and thorough. I would rec. this service to others.
William Nadeau –
I am extremely pleased with the service received from Touchstone. The turnaround was rapid, as advertised, and fulfilled my needs for historical records. The customer service received directly over the phone and via E-mail was instantaneous and specific to my needs. i would use Touchstone again in a heartbeat. Thank you!
Carol Harrison (Walter G. Strzelczyk) –
Your service was recommended by the assisted living facility. We tried to use the online service but we were not sure of some of the information requested on the forms. We called your office and received excellent and courteous instructions. The gentleman was very patient and made sure we filled in the forms accurately. The delivery time was great since we needed the document quickly. Also, the fee was reasonable for the prompt service. Thanks
Carol Harrison 3/24/2011
TRAVIS HAMMERS –
These guys are good! I needed my DD-214 for a VA Loan on a home loan and I did not have it or could not find it. So i paid about $117 for their three day service, and got it from Touchstone by download in less than 30 hours. Well worth the money. I would highly recommend this to anyone in need of their DD-214.
Lynn Saunders (George Nassif) –
they were quick and were professional. thank you for your assistance
Michael Christ –
Touchstone really made it easy to get my DD214 (Air Force) and even included my discharge from the Navy Reserve.
This was outstanding service. I highly recommend them.
Keep up the great work guys!
Don Wiggers –
Another satisfied customer. It’s a silly requirement to insist on a 50 letter pat on the back, though.
Actually, it takes back a bit of the feel-good.
Now………….. Kiss me in 50 words or more.
Don Wiggers
John Lesure –
Took a few extra days but was ok.
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Alfred Joyner, Jr –
Touchstone is A number one. They’re polite and timely. Will recommend to all.
Stanley Lomax (Frank Allen) –
Good Job, my only recommendation is ensure the customer know exactly what their requirements are up front to get the document ASAP.
Alexander Wright –
Great Job! It was nice to also have a person of contact that I could call.
Denali St. Amand (Pierre St. Amand) –
You people are fabulously amazing and have helped so very much to bring some peace and joy to a potentially sad ceremony. Pierre will have his military honors! We all thank you so very much!
Gilbert Butler –
I would like to thank Touchstone Research Group very much.
After 42 years of being told by the VA that they could not find my Military Medical Records, Touchstone located my records only about four days after I placed the order.
I am amazed at the fast service and courteous personel at
Touchstone. I would reccomend their service to anyone.
Bill
Brian Crowe –
Did a fast job leaving me very satisfied, Would recomend to anyone who need the document very quickly.
Ricky Money –
I spoke with Chris on a Friday and was impressed by his knowledge and efficiency. I had answers to all my questions within a few minutes and Chris created an order that was exactly what I needed. Government offices were closed that day so he informed me the search could not start until Monday for the seven day service. Much to my surprise, my emailed forms were on my computer Tuesday morning and the mailed copies were in my hands on Thursday. Great job and I would recommend you guys to anyone needing this service!
Deanna Bradley –
I placed an order with Touchstone for an emergency rush copy of my DD Form 214 on Thursday evening 04-4431-11. I spoke with military archives the following Monday who informed me Touchstone’s representative had picked up the form from them on Friday 04-29-11. Worried about getting the form in time for the closing on my new home, I called Touchstone and spoke to Jasen on Monday 05-02-11. He was very helpful and sent an email to the representative assigned to my request reiterating the urgency. I woke up this morning, Tuesday 05-03-11 to a pleasant surprise. I received an email yesterday evening from Touchstone with a link to download a certified copy of my DD Form 214. God bless Touchstone and the wonderful representatives who have helped me in my journey. Without them I would’ve missed out on this home or had to drive to St. Louis!! Worth the money:-)…..Thanks Touchstone!, Deanna
Christian Woletz –
Excellent Service. I needed to get a copy of my DD214 quickly and they were able to deliever my copy to me within two days. I highly recommend their services.
CW
Frank Pennell –
Got a digital copy of my long form DD214 two days after my card was charged and four days after I placed the order. Good deal if you’ve lost some paperwork, like me, and absolutely must have it quickly. It wasn’t cheap, but they delivered as promised.
Stephanie Siegerist (Stephen P. Koloff) –
Excellent Service! Helped us out in our time of need!
James Bess –
Excellent! Touchstone exceeded my expectations. I needed to get my DD214 quickly and I received it in less than a week, this was money well spent.
Lindsay Ortegren –
The overall service was good. However I spoke to Chris and had asked if it was possible to retrieve my DD214 in 24 hours. Chris said for my branch of service and separation date, it was possible but he recommended their three-day service. I was charged 103.00 for that service but still hoped I would have it in 24 hours. I later spoke to someone who was very helpful and told me it would be 1-3 business days. I received it in 2 which was still fast. Thank you. I do think it was a bit expensive.
Stacie Warner –
I recently requested my DD-214 with the 3 day service. The service that I received was excellent. I dealt with Chris Perry and he was excellent. He walked me through every step of the process and I always received a call back when I called him with a question. I would definately recommend this service to anyone who needs their papers asap!!
Alan Mick –
touchstone has great response time, had the information in less than three days.
Bruce Shirey –
In one word – AMAZING. I stumbled upon Touchstone’s website from the va.gov website. After first reading several reviews from prior customers, I investigated the website a bit deeper and decided to express order my DD214.
Touchstones customer service is fabulous; I needed an answer to a question, so I called on a Wednesday night at 10pm EST and a wonder company representative took my call, provided my answer and accepted my payment on the spot. My order officially went in the next day Thursday am and my order was shipped within 24hrs and was available online for me to download. Touchstone provided my ordered status via email which was very helpful.
I strongly recommend Touchstone for any of their services simply because my first experience was that stellar.
Alexander Hunter –
I cannot say how fast and your prompt updates and delivery were appreciated. Your work is impeccable. I would highly recommend your services. Again, thank you so much for your assistance in this matter.
Keep up the good work.
Michael Hardman –
At first I was kind of skeptical about the whole ordeal, getting my Military ducoments from a company I knew nothing about but Touchstone put all that rest. Their representive handle everything in a professional manner and got me my documents like yesterday. Touchstone is alright by me, I recommend to all my brothers and sisters in arms.
Wayne Fiester (DOnald E. Fiester) –
I feel fortunate to have found the site. We really didn’t know where to find our father’s Naval Separation Documents, and he was not able to help. We received his record in 3 days. We got what we needed and are grateful for the service.
anthony chulada –
Absolutely great and quick service. Very much appreciated.
This is a great service that you offer.
Nathan Corin –
I requested my document from the government two weeks ago, and was just informed that they expect it to be ready to be mailed to me in 14 more days! I contacted Touchstone Research and they had a copy in the mail, and a copy in my email in ONE BUSINESS DAY! Incredible service. Thank you.
Charles Patterson –
THANK YOU!! I somehow how managed to lose my DD214 while enrolling in school, and needed it ASAP to finish enrolling. The very next day I downloaded my DD214 and hardcopy was on its way! Thank you so much!!
Steven Tomsic –
They never gave up on my DD214 order even after they found out my records had been destroyed. Molly, Chris and David all contributed to keeping me well informed and up to date on the status of my order. My order was completed in a timely manner and I am grateful for the great service.
Steve Tomsic
William Bledsoe –
You are simply great. Can’t believe I got it so quickly. Thank You!
Sharon Regiani –
Thank you so much! I am buying a Blimpie franchise. They give a 20% discount to honorably discharged US veterans, but I could not find my DD-214. Your prompt service has saved me ONE THOUSAND dollars! Thank you and God bless you for your amazing work.
Richard Locke –
I simply have one word. Fantastic! I completed my online request Sunday 7/24 and by 7/26, Tuesday eve I had an email from you saying I could download my DD214 and separate papers. Quicken Loans gave me some websites, but while they said delivery was 10 days or so, they said only submit once and allow 90 days for electronic delivery. Two days was fantastic. I have no problem with you forwarding my email address if someone wants to check with me personally via email. If I ever need research like this again, as a veteran, only Touchstone will be my resource.
Judy Luna –
I would like to start out by saying THANK YOU your service was fantastic I could not have chosen a better way, your representitives could not hve been any friendlier or helpful thank you to Molly and all of
your staff! If anyone is in need of military records there is no better way
to go. THANK YOU FOR ALL OF YOUR HELP
David Rego –
The service was quick and effective. Customer service was helpful.
John Weigel –
Touchstone was a service I needed during a relocation. My DD-214 got put in storage during our relocation and I needed a copy as part of the documentation for a home purchase. Touchstone was able to get me a copy that met the requirements of my lender. I would highly recommend Touchstone to anyone requiring access to their military service records. In fact, my lender asked who I used to get my DD-214 so quickly as they want to be able to provide an alternative to other prospective veteran borrowers when faced with similar circumstances.
Joseph Fish –
Exceptional service! The communication during the process was stellar and I received my DD-214 in less than 3 days.
James Pendleton –
Dear Touchstone Research,
Your services are first rate. Thanks for your response.
Sincerely,
James Pendleton
Richard Daniel –
Touchstone and it’s employees where more than helpful. I have attempted to get these documents for months, but every time i was told that the records were destroyed in a fire in Missouri during the late 60’s. This happened to my dad who was at Pearl Harbor on December 7, 1941 and fought all through the South Pacific. When he was dying of Cancer he could not get in the Veterans Hospital. His discharge paper’s were finally found in some old folders, but it was really to late. We found out that he was highly decorated which he never talk about,if only we had known when he was a live.
God Bless You and Your very important service.
Richard L. Daniel,
Retired, Captain RSO
Steven Sisco –
You guys are great. Less than 24HRS I had a PDF copy of my DD-214 with a printed copy on its way to me. Much thanks, you don’t get this kind of service from the local VA office.
Terrance Cooper –
I want to commend this organization for their fast and efficient work in getting my DD214. The people who talked to me on the phone were very courteous and helpful. The time in receiving the DD214 was excellent. Thank you for all of your help. Terrance M. Cooper
John Taylor –
Service was excellent. I would highly recommend Touchstone if any military personnel needs there information. Thanks for your help.
John Taylor
Billy Nelson –
I can not begin to express how awesome your service is. It literally took 2 hours for you to do what would normally take me weeks. Seriously, you guys are lifesavers.
Fred Bierman –
Thank you so much for getting my DD214 as fast as you did! Most places take up to 6 weeks when it only took a couple days! Thank you!
Brian Earley –
I would like to thank Touchstone generally and Molly (the lady assigned to my request) specifically. Your company delivered as advertised—even more than advertised. Molly’s professionalism and amazingly quick responses to my questions kept me informed throughout the process, which turned out to be shorter than i could have hoped for. Thank you and I would recommend you to anyone needing services in this area.
Brian Earley
Quentena Robinson (Thompson) –
I was hesitant to use this site at first in fear of it being bogus. But I was proven wrong. They provided excellent – 5 star service.
Erik Khan –
Touchstone gave what they promissed. They also communicate every step of the way via email. I am impressed. Worth the money, as I do not want to try and call quantico and figure it out myself.
John Culpepper –
I needed a copy of my DD 214 for employment asap or risk loosing the job prospect. I received it in 52 hours. I could not have asked for faster service.
Jerry Brock –
I was treated in a profissional manner at all times. All questions were answered in a timly manner.
Norman Wintermute –
thank you,this is a great service. the quick response to my questions were greatly appreciated.
Deanna Cowan –
Thank you so much! I tried unsucessfully to obtain a DD214 without your assistance, and failed miserably. I did not expect to get my form so quickly. I will recommend this service to every veteran I know.
Thank you!
Deanna Cowan
Michael Bell –
I am completely amazed at the speed of Touchstone to complete my request to deliver my military records. I was concerned that there would be a problem since my records were from 1968-1972 but they pulled it off in record time without a single problem or delay. Sent the request on a Saturday and records delivered the next Friday. Excellent!!!
Thanks,
Mike Bell
USAF 1968-1972
Sherry Johnson –
Awesome service! The document provided to me electronically in just 3 days by Touchstone would have taken 3 months had I gone the other route. It was definitely worth the fee. Now we can get our new house!!! Thanks Touchstone Research Group!
Suzan Craven (Leo Steven Rodriguez) –
Wow, you did it! I was very nervous and Touchstone got the document I requested in 2 days! Tickled Red, White and Blue! Thank you.
Timothy Owen –
ok I got my order within 7 days and paid the price for that service
james forristal II –
i like it
i like it
i like it
i like it
i like it
i like it
i like it
i like it
Elizabeth Bush –
You guys are AWESOME. So very fast, thorough, knowledgeable, attentive…I could go on. THANK YOU!!!!!
Alan Brailsford –
I will be very honest, I was in a panic as I am I trying to get admitted to a University here in NC. They asked for my DD214, I sent them it, only to be told that they needed the long form with separation codes and I did not know where that was. I did a quick check online and found Touchstone Research. I was told of the various services, and requested the 3 day service. When I checked my invoice online it showed the 7 day delivery, and so I emailed to ask if they got my request correct or not, but did not get a reply, so the next day I emailed again, but again no reply. This morning (day 2) I woke up at 4am nervous about my DD214 as I needed it. I quickly looked through my paperwork again and found my DD256 which the school accepted. I had thought I had been scammed. I would be very wrong, as this afternoon I received my email with the link to my full DD214. I have forwarded this to the school as well. They delivered as promised, I just wish they answered customers emails a bit faster when asked questions.
Scott Orgill –
Thanks for the quick service! I needed my separation papers to get qualified for a VA home loan, I had lost mine in a move, and I was worried about being able to get the docs I needed in time (last time it took three months). It may have been expensive, but it was worth it! Took 3 days. Outstanding, responsive service. I will highly recommend Touchstone Research Group.
Cory Olsson –
I was extremely relieved when I finally got the email that said my documents were uploaded. I hadn’t heard anything for a couple days and I was worried. I emailed customer service and asked for an update. mt email was promptly answered was assured my case was being worked on. thanks guys you saved my job.
Shantae Colonel –
I was a little worried at first because i was promised a certain date and my document was not sent. I was at the end very satisfied because they did make a copy of my document available for download just one day later. I would recommend Touchstone to anyone that needs their records in hurry. The government told me that it would be a month to get my dd214 and it took 2 days with Touchstone. I was under a lot of stress and probably gave them a really hard time but in the end a great big thank you is due!!!!!!! This is not a scam they do what hey say they are going to do : )
Timothy Holeda –
I had a strange situation with my service in the military. I was put on a temporary status due to my entrance in the seminary, and never received discharge papers. I called in the morning, placed my order, and by that afternoon my documents were uploaded and in the mail. I could not believe that I could have them that quickly.
Gerardo Sanchez –
Thank you very much for producing these documents for me in a timely manner! I am very pleased to have used your service and well worth the fee! Had I gone through the regular channels, I would’ve missed my deadline and been removed from consideration for employment with TSA. I will definitely use your company again and recommend you to my peers. Thank you again and keep up the great work!!!
Sherry Coldren –
You guys are wonderful!!! i looked all over for this and couldn’t find it anywhere. i just switched insurance carriers and by getting this it saved me $70 a month!!!!! so worth the money for the quick delivery!!! YOU ARE AMAZING!!!!!
Richard Schaefer –
Thank you for your service! I thought I would have to wait for six weeks and got it in one week! Thank you!
Herman Kummelman –
At first, I was uncertain about your website, and was a bit leary of utilizing the site to obtain my DD214. I am pleased to advise that, after only 5 days, I have a copy of my DD214 in my hand (downloaded from your website) and am able to forward it to the individuals requesting same. Furthermore, I discovered that it took 5 days only because there was a holiday Friday (Veterans Day!) the day after my Thursday afternoon application was completed on line, which was followed by a weekend; otherwise, I probably would have had it sooner than that. I would not hesitate to recommend Touchstone’s services to anyone requiring prompt, efficient, turn around on the acquisition of an extremely important document, which would have otherwise taken weeks (literally) to obtain had I gone through the normal channels. The price was reasonable, and the attention that was given to my particular case was outstanding! In a nutshell, I would say that the service provided was quick, easy, and effective, and the client service representative who was assigned to my case was courteous and responsive to ALL of my inquiries. THANK YOU TOUCHSTONE!
keegan Beach –
excellent service. i will recommend to all my friends.
Charlie Edmonson –
Fantastic! I worried I could not get a quick turn-around…I was very wrong! Great service, great response to my questions and mostly – quick return on my request!!
Any doubts? Put all your fears to rest – they deliver as promised! Amazing!!
tymetres florence –
I just want to Thank you for the possibility to have a service that will help us that have served our country unselfishly and are still serving in more ways than one!
I have spent several years in the Middle East after my Armed Forces service, I have tried to be a good citizen to my country and countrymen! I will continue to serve my elder and all Vets that are in need that I can. Thank you.
MICHAEL BARONE –
Great service vetrec’s card is pretty dang cool…
Michael Klein –
I have received my Dad’s DD214. Thank you very much. And if my pestering caused any trouble, please forgive me. You folks accomplished what I would never have been able too.
Thanks again.
John Mastin –
Excellent Service! I was skeptical at first, but I received my requested documents in less than 48 hours! I needed my DD214 for a VA home loan. The $100 I spent to have it obtained quickly will save me thousands in the long run. Thank you!
James Mars –
Touchstone Research Store
I’m very satisfied with your services (specifically your DD214 Express Service). I recently was a victim of a home fire which destroyed my military records; and at the same time I was applying for a federal job with a short closeout date and need a copy of my DD214 to be attached to the application. Using your 1-800 number, your operator guided me through the request for service; maintain contact via e-mail, supplying a clear PDF copy in two days and hard copies in three days.
I would recommend your services to others and plan to take advantage of other of your services in the near future.
Thank you, James J. Mars II (USAF Retired enlisted)
McGregor Sylvain –
Wow! I had huge doubts but, I was proven wrong you guys delivered! The only thing I would say is that the site was a little confusing to navigate through.
James Wall –
So far, so good. Directions are explicit enough. Delivery of DD214 via e-mail greatly appreciated.
Richard Paul –
Thank you so much for the VetRec Card.
How does it work?
What scanner or artifact do you need to see the information inside?
Richard
STEPHEN Alabran –
They did an awesome job and I got my dd214 within a week.
Dennis Floyd –
I received my DD-214’s from Aviation officer candidate school and my initial active duty that ended and I was transfered to the active reserves. I was recalled to active duty in November 2001 and released in August of 2002. I did not receive my DD-214 for that recalled period.
Kevin Creasman –
Touchstone, Your service was exemplary and expeditious. You had my DD214 in less than 48 hours. Well worth the money. I will recommend you to anyone who needs their DD214 quick. You guys are great!
Joseph Donnelly –
Outstanding service. Less than one day delivery as promised. Thanks a million!
James Phillips –
Great service. Had my DD214 before thier projected date. Professional, prompt, and helpful staff. I would recommend this service to anyone who needed their DD214 fast.
Shantay Ashby –
The service was proficient and very convenient and was definitely needed in a timely manner.
Mary Beth Pepper –
Thank you so much Touchstone! You provided my SF50 to me for employment with the federal government MUCH faster than I would have been able to get it otherwise. Got it within 7 days of my request. Life saver! THANK YOU!!!
John Giacoma –
I needed my complete DD214 on one day’s notice and Touchstone came through. Thanks so much for your expedient, professional service.
Albert Bonilla –
I want to sincerely thank each and everyone who was assigned to my case in retrieving my U.S. Army service documents which included everything from my DD-214, separation service papers to last assignments, medical records and etc. I would definitely recommend your services to every veteran I know and come across with. My 201 file was delivered to me in three unique folders that will put a proud smile on every veteran. Thank you for honoring my military service to our country. God Bless You All!
Jefrey Robinson –
They provided my SF50 as requested; however it was not made clear that the delivery time would be in working days and not calander days. Fortunately, it was emailed and I was able to submit the document on time.
Robert Lemm –
Thanks to everyone involved!! I received my record by download in two days, and you kept me up-to-date on issues and progress. Thanks again…
Cecilia Gabrielli (RIchard D Lizama) –
Thanks so much for your quick service. I requested info. yesterday, you folks quoted 3 days, and actually sent me the information the following day. Your prompt attention has helped our family significantly, my disabled mother, in particular.
Ondre Reynolds –
YOUR SERVICE WAS GOOD THANK YOU.I DO NOT HAVE 50 WORD TO SAY AND IT SHOULD NOT BE REQUIRED TO PROCEED
Michael Casto –
My experience with Touchstone was great. I had seven days before the bid closed and I needed my last SF 50 fast. Touchstone came through with days to spare.
I would like to thank Chris from Morgantown, WV. He was very polite and professional. He always took my calls and was fast on the emails.
Thank you, Mike
Alvin Cain –
Outstanding support! Request for DD214 was handled like the professionals that they are. Both .pdf and hard copy delivered as promised. Well worth the cost!
Al Cain, SMSgt, USAF (Retired)
First Sergeant
Eugenio Ramirez –
Professional quick service. Highly recommended if you need your military records right away.
Harley Elmore –
Greetings,
Thank you for your prompt and timely service. In my case, I needed this for a job application, so time was important.
Many thanks for your help,
Harley
Robert R Quinones –
its ok. too much information to get by though. and expensive.
Bruce Martell –
Great to have this service. I ordered my record January 30th. Touchstone had it available for me to download the following day, and I received my hardcopy a few days later by USPS! You cannot count on the government to be any wheres on time.
Stanley Addess –
Prompt and courteous service. I placed my order late morning on Tuesday February 7 and downloaded my DD214 the following day. More than met my expectations.
Forrest Wales –
I needed a copy of my DD214 for employment. The last copy I had was ruined in hurricane Katrina and I was hitting a brick wall trying to get one from the Navy on my own. Touchstone was a life saver, they found and emailed me a copy of the DD214 within 4 days and mailed me a hard copy! You guys are the best and worth every penny!!!!
Donna Cooper (Earl Maham) –
So far, everything has been great and easy. I have my download, and the hardcopy is on it’s way! Quick emails back with information. Constant update of what the status is.
Thanks so much for your service!
Dennis Bechtel –
You guys are greatly appreciated. It was impossible for me to retrieve my own records from last employer an actual govt.entity. The manager went insane, nobody cared. Again thanks very much. I give you a 5 star rating on Google Plus.
EARLENE HARGIS –
I did not have a clue what I was doing and your representative, Chris, was incredibly helpful. The service was quick and i got exactly what I needed when I needed it. I enjoyed working with Chris because when he said he would call me back – he did. I like this kind of great customer service. He acted like he truly cared if I was satisfied and I appreciate that. Thanks for all your company has done to help me during this very difficult time.
Paul Mayer –
Several years ago I attempted to get a copy of my DD214 through telephone conversation with a representative of the U.S. Navy, was told it was not available. Four days after requesting it from Touchstone I was notified that it had been sent by Priority Mail, and on that same day I was able to download and print it. WOW!
David Boyer –
After I got back from Iraq I lost my DD214. I was offered a job but they required that form. I simply could not wait up to 90 days to get it, so I took the chance and paid for the one day service. Worked great!!!
John Baker –
To: Touchstone Services
I would like to say thank you. Your service is top-notch. I was under strict time constraints in regards to my VA home loan application and needed by DD 214 in a hurry. All my e-mails were quickly answered. You really came through for me!! I highly recommend this service. It is well worth the money.
Thank You
John K. Baker
Stanley Williams –
after almost 20 days waiting for the archives to find my records-I got a e mail from them stating that I didnt exist. It only took Toutchstone 3 days to get what I needed. Great research people. Why would anybody use the Goverment to find anything when we have outside people like Toutchstone. GREAT-GREAT!!!!
Walter Stewart –
We are very very happy with the service’s of touchstone. It was very important to me to have my records as soon as possible. I feel because of touchstone I will be able to get the care I need from VA,
Thank You Very Much
Estella Mills (Walter D. Mills) –
Hi:
My name is Estella Mills and came to you because you were recommemded
to me. After reading the literature about your company I was eager to get
in contact, which I did. However I did not like the fact that it took you a long time before you would return me calls and I might add you did not return them. At one point I was placed on hold for a number of times and than cut off. The last time I called which was last week I got excellent service in that Jasen called me back as the recording said someone would. I did get the information in a timely manner, so therefore I am pleased.
Thank You,
E. Mills
Jason Sowash –
I truly enjoyed my experience using Touchstone services to find my DD214. After all the stories I saw on-line about lenght of time it takes, I was surprised how quickly I got my document. Had several emails over the 2 days from Touchstone. They kept me in the loop during the entire process. Would recommend to anyone and use again if needed. A++++++++!
David Crum –
I think your service is great! I’ve never had to use any service like this before but I have to say it was pleasant. Everyone I delt was very professional. The only complaint I would have is the price. I paid for express delivery and it’s taking a little longer than I expected.
Sean Callot –
Thanks so much for this. I really needed my documents for my VA benefits!
Sam McGowan –
Incredibly fast service and great communication. I had a downloadable pdf of my DD214 in less than 24hrs and the hard copy is on its way. I would highly recommend this service to anyone.
Randy White –
My experience with Touchstone was excellent. There was a problem with same day downloading but when I contacted customer service they explained the situation to me which was no fault of Touchstone and my same day download fee was refunded. When the download was available the instruction were very clear and easy to follow and I could not be happier with the quality of the document. Two thumbs up for you guys!
Madeleine Kopfler –
Your service has been very efficient and has saved me valuable time. We are applying for a VA loan so saving this time is very important to us. Thank you very much.
ROBERT CAREY –
I WOULD LIKE TO GET MY MEDICAL RECORDS THAT CONNECTED TO MY MILITARY SERVICE BEGINNING WITH APRIL 24, 1963 THRU TO AUGUST 31, 1967 (THE RECORD OF MY VISIT TO THE VA HOSPITAL IN NEW YORK CITY). WHEN I WAS IN BASE TRAINING AT LACKLAND AIR FORCE BASE I HAD TO SEE A DOCTOR.
THANK YOU ROBERT CAREY
MY E-MAIL IS ROBERT8100@VERIZON.NET
Josheph Delgado Jr –
TO EARLY TO RATE,IT`S BEEN ABOUT 15 DAYS SINCE I signed up ?.
Eric Schweickert –
Thank you for your help, good work, and thank you for the fast service.
stephen boak –
Five Star Service. That says it all.
Robert Byrne –
Life Saver!!!!
I was applying for a position with a local company and they said they needed my military discharge papers from 15 years ago with my application for a background check. I had no idea where they were, and started to panic because they would only hold my application for 5 days before they had to pass on it unless I could produce my papers. After searching on the internet for 5 seconds I found Touchstone. One phone call and a few days later I had my papers and the application was accepted. Well worth the money and they are great with staying in communication with you. I can’t thank you enough. You have no idea how much my family depended on me getting that document so we could get the job. Thanks again Touchstone.
Ronald Hillegass –
I appreciate how fast the service was completed. Your service was very good. Thanks.
Joyce Atkinson (RIchard Rydberg) –
I haven’t dealt with such awesome customer service and response time, especially with an online company ever! They did exactly what they said they would and every time I had a question I heard back from them within minutes. Thanks so much for making this so easy for me!
George Jones –
THE MOST I LIKED ABOUT THE SERVICE IS DISCIPLINE. HOW EVERY THING IS DONE ON TIME . HELPS YOU BECOME A BETTER PERSON.
John Bonney –
Excellent service in providing the DD214. Downloaded OK, awaiting the USPS delivery of the Hardcopy. Thanks!
Anthony Teasley –
I have to admit that I was a bit skeptical about the validity of this service and was certain I would get some type of response that, in a nutshell, would say “We tried but still couldn’t get it done”. I was ecstatic when I got an email the day after I submitted the order with a link to the website that contained my downloadable documents. I needed the DD214 within about two weeks and knew the military would be in no rush to get me what I needed quickly. Having my request fulfilled in about 24 hours for an amount barely over $100 was more than worth it!
Wendell Laracuente –
Talking about speed of service with excellent client service… all I can say is “WOW!” If you are a skeptic, like I was, take the leap of faith and try ordering through Touchstone… you surely will not be disappointed with the services they provide.
Gail Howells –
I had my doubts at first. Well let me tell you I placed my seven-day order on May 02, 2012 and had my DD214 copy on May 08, 2012, including an intervening weekend. Not only a downloadable copy that I needed so bad to close my VA Loan but also a complete transcript of my release Doc’s from the military via UPS Priority Mail 4 days later. All I can say it works and thank you so, so much for your help…Good Job!!!
Ricky Hoffman –
Highly recommended. Quicker than Jimmy Johns freaky fast delivery….
Clyde Baxter –
I must say that I was suprised at the service that TouchStone provided. First let me tell you that I have tried to work without any help in order to get a copy of my DD-214 and ended up waiting for an envelope that never arrived. I contacted TouchStone and recieved it in a couple of days and I was able to apply for the home loan I was planning on. I even had issues with the email address that I provided and called and asked if they could send it to an alternate email. Before I was off of the phone , it was waiting for me on my computer. I will certainly use their service in the future. THANKS , TOUCHSTONE.
Christina Hilt –
Your service was quick and efficient. I was a bit leery, but needed my DD 214 in a hurry and I took a chance. The service by Chris and Carrie was exceptional and polite and my DD 214 was delivered as promised. I highly recommend this service to anyone…..
Bruce Shanks –
Speedy response with updates as the case unfolded.
A bit more info with the updates would have been helpful. Had to dig into the FAQ’s to get the meaning of the status updates.
All in all I’m satisfied.
Patricia Holcomb (Douglas Holcomb) –
I would like to thank Touchstone for your prompt response to our request for military records. I would also like to thank you for the email updates concerning our request and letting us know where you were at every step of the process in obtaining the records. I would certainly use your service in the future should a need arise. Once again, thank you. These documents were needed for a closing on a home we just purchased. Had we not been able to obtain the documents, it would have meant that we would have had to come up with more money for the closing as we would not be able to do a VA loan.
Sincerely,
Patricia Holcomb (Douglas Holcomb)
Tamara Dees –
Thanks for a great service! I have made several moves and divorced over the years and was unable to find my DD214. I needed it quickly and your service was superb. Your site is easy to use and I felt informed throughout the entire process. I was able to download a copy of my original DD214 by the end of the second day. Thanks, guys! 🙂
Ronald Reeder –
Hello, I placed my three-day order Tuesday May 29th, and I downloaded my DD214 from your website Thursday afternoon, May 31st. USPS reports my hardcopy is in transit, and hope that it too will be here very soon. I think this is a great service to all men and women in the armed forces. Thank you Ron Reeder
Frederick Gay –
Thank you for a job well done. Your work relieved me of a lot of stress and anxiety. Since I already had a VA eligibility certificate, I didn’t think I needed a DD-214. By the time I realized I had to have one, the closing date for our loan was looming and I needed help fast. I really appreciate the way you got me the forms and emailed them to me so I could send them on to the lender in a timely fashion.
Eric Leonard –
Unbelievable! Ordered at 11am. Delivered to my phone at 7pm! WOW! Enough said!!!
JAMES DELANEY –
Thank You. It was very easy and fast to get what I needed. If I need anything else, You will the first one I will come to.
Terry Box –
I lucked out finding Touchstone on the web when trying to get my DD214-you really are supposed to keep those things in a safe place. I contacted them around 10 AM one morning and had my documents the next evening aroun 7:30, just in time to meet my application deadline. I’m sure I could have eventually gotten what I needed on my own, but never so fast and certainly not without a lot of phone and email waiting. Thanks for a great job. It was certainly worth the fee.
TerryBox
Guy G. Wells –
Thank you all very much you have done a wonderful and quick job.
Timothy Stroud –
Awesome is all I can say. I needed my DD 214 fast as mine had been lost in a house fire several years ago. The fine folks at Touchstone came through for me in just 2 days!!!!! I only rated these guys “Good” because that was as high as I could rate them, But in my book they get an Outstanding!!!
Joe Bynum –
Very fast delivery and prompt service. I would definitely do business with this company again.
Michael Newell –
Thank you Touchstone team! Your researchers found my old Air National Guard documents fast. I had tried the archives in New Orleans with no luck. My old unit has disbanded and the MA Air Guard HQ was difficult to deal with. Touchstone did the job in three days, I am very pleased. This was worth every penny.
Bobby McDonald –
Thanks Guys. After you figured out my mistakes with two different email accounts, I received my paperwork expeditiously. Not many companies would have spent the time to get me on the phone.
Thanks a lot.
Bob McDonald
Ralph Misercola –
I could not wait for the Government to prove my copy of my DD214 was real. I went on the internet and found Touchstone applied and in a few days it was completed. It was worth the price of the service to me.
Thanks,
Ralph Misercola
David Dyson –
I am glad that you guys were able to find my info. You did have me scared for a min when you said that my record was not where it should have been. But you kept at it and fixed the problem, and I received my record within a week.
Thanks
Kim Bovard –
This is a great service!!! Easy to use and just what I needed to get my VA loan. Thank you so very much.
Nader Matinnia –
I was not sure what to expect, as I had seen some mixed reviews online. I guess the saying “you can’t please everyone” is valid . For me, however, things turned out just fine. I got my digital DD214 within a day, and my physical DD214 over the weekend.
Thanks Touchstone Research Group.
Robert Williams –
Your service was great, nice presentation and quick response. Thank you for a great job.
Charles Milhans –
The service was fantastic and fast. I appreciated being able to get my files via a downloadable PDF in addition to copies being mailed to be.
Paul Bannister –
I received my dd 214 in 5 days! I didn’t think this was a scam, but I thought maybe they were exaggerating a little about their ability to produce. Not to worry. These people are fast, and deliver what they promise!! I would use them again, and recommend them to anyone.
Richard Bookout –
Excellent service, very fast and very easy to use. I will be ordering additional records soon for medical purposes, highly recommend your company! Thanks, Richard Bookout
Eric Haynes (John Haynes Jr) –
WOW, thanks so much!! your service is excellent and fast.
david lorgeree –
These guys did not dissapoint. I got exactly what I needed, and in record time. I did use the DD214 Express service, and had everything I neeeded in just a few days. Great Service. Will definetly reccomend this to other service members who need a DD214.
Jason Hayes –
I feel that the service that I received was satisfactory. Kudos to Molly. Very quick turnaround, and really the only reputable option available for this service.
Thomas Demeter –
August 27, 2012
Dear Friends,
I want to thank you for your courteous, and very efficient,
timely service, you provided as you promised. I was
elated that you helped me to receive my required Army
documents in a very fast and timely manner.
I am impressed with your technical competence, and that you
were helping me to receive my document as a gift to me,
being on Social Security.
You are a joy to do business with you, and I recommend your
service to anyone need it.
May you all be blessed for the job well done. Please keep
up the good work.
Sincerely,
Thomas Demeter
gregory shumpert –
I was in a bind to get a copy of my DD214. I researched it online and Touchstone seem like the best one. Within 1 hour of signing up a received a phone call from a rep who was very helpful and processed my request with 24 hours I received a digital copy of my DD214 and I would recommend this to any veteran who needs his copy FAST!!!
Best on the Web!!!
Walter Grishka –
Touchstone has come through on all their claims. They have been a great help to me.
Alan Lavitt –
Touchstone is a reliable service for retrieving documents.
William Rodgers –
Very fast. I placed my 7 day order late Thursday morning, September 13th and I had my record available for download from Touchstone Monday evening, in just two business days, with hardcopy now in-transit in the mail.
Larry Davis Jr –
Ordered on a Thursday afternoon. Received downloadable PDF by Monday afternoon. That is a 4 day turnaround where 2 of those days were over a weekend. Wow! Super fast service! Highly recommend. Keep up the good work Touchstone!
Paula Shelley –
I can’t believe how FAST I received my information.
I submitted at 6PM on Monday, and received a downloadable PDF on Wednesday afternoon.
Have been trying for months to do this on my own, and TouchStone accomplished the feat in a little over a day. Thank you!
Robert W. Willis –
I was in the process of buying a home through the VA. Everything seemed to be going great until I was notified that the VA stated they had to have my DD form 214. I am 73 years old…I couldn’t find it!!
Touchstone research assured me they could get it to me within 3 to 4 days. Right on time it arrived and also it was e-mailed! Couldn’t be happier now that I am in my recently purchased home… Thanks Touchstone**
Robert Thurlow –
Touchstone did exactly as they said it would do. Can’t ask for more than that! Got my DD214 in two days.
Hugh Moy –
I was satisfied with your service. It was complicated because I had 2 enlistments and I kept getting the records of my U.S. Army service and I needed my USAF DD214. It took a while but you successfully forwarded me the correct DD214. I am very pleased that I got the correct document and am going to apply to the Veterans Administration for medical help. Thank you
Hugh J. Moy
louis staley –
This is a basically a good service, albeit a bit slow. They were prompt in responding to my initial inquiry and made the process fairly simple. I was only looking for a DD 214.
The caveat is that the express service took a lot longer than promised, and they did not update the comments on my account during the process. I received the posted version approx. 9 days after the first inquiry, however, they did not send me the DD 214 via email as they said they would do.
Jack Staley
Barry Costa –
This service is unreal !!!!!!!! I called Friday at 4:30 pm and recieved my dd214 on Monday at 1:00 pm!!! I still can’t believe how fast they are thank you Chris . It’s totally worth the money !!!!!!!!
Michael Colby –
Very useful service, just what I needed and, easy to use.
John Funch –
Talk about fast, I made my initial request at 1:30 PM PDT. That was a Wednesday. Friday morning I open my e-mail and there is a link to tbe
document which I could download. Sadly, the Post Office was not so efficient.
Though the Doc was postmarked 9/29, I didn’t get it till Oct. 6th. Apparently,
the Post Office had lost it. Lucky it was “Priority Mail” or I might never have
receeived the hardcopy. Nonetheless, you guys were fast. Thanks, John
Melvin Bridgewaters –
The services that were performed in obtaining my records were outstanding. Thank you for the quick service.
Marilyn Tate (Frank Jett) –
Touchstone has been professional and helpful through the entire process. My first contact with them was by telephone. I explained that I was helping my 90 year old father to recover his DD214. My father-in-law, an 89 year old WWII veteran, passed away two months ago and because we had his DD214 papers we were able to have the Honor Guard present at his burial and taps was played. A member of the Honor Guard dropped to one knee with the folded US flag between his hands and in his presentation of the flag thanked my husband on behalf of the President for his father’s service to our country. Until then I had no idea how powerful and emotional it is to be thanked for a loved one’s service to our country and I wanted the same to be possible for my father when he passes. I asked my father where his DD214 were located, but he did not know. I then went online to try to figure out how to get a copy of it and realized the process could be very long. My father is in good health, but we are losing the men and women who served during WWII at the rate of 850 per day. I decided to contact Touchstone in order to speed the process. All along the way they updated me by email to let us know the status of our request. My Dad was delighted when his DD214 papers arrived about two weeks after we initiated the request. Their fee is reasonable and well worth the service. Thank you, Touchstone, for helping us and other veterans and their families to recover their very important military papers.
Mal Wood –
This was an excellent service. I am so pleased. Placed an order mid-day on a Friday and the document was in my e-mail on Tues. I had a problem with the authorization form and called customer service and they helped me within five minutes. Very much worth the money if you truly need your DD214 in a hurry like I did. I would highly recommend Touchstone to anyone.
Erik Snyder –
Good service all around. Was easy to fill everything out on my iPad. Everything was delivered on time. Would use again if needed. Thanks
Richard Lane –
I am very pleased with the Service provided. Service provided was quick and efficient
Paul Silva –
There’s no way I’d be able to comment on your service’s value and effectiveness, yet. I don’t know how to tell you if I like the service or not. In order for me to even tell you about our request, I’ll need support
I am asking for your services, and has yet to receive any services..
Craig McQuilkin –
This service was exactly as promised. Quickly located my DD214, sent me an email copy, and provided hard copy via UPS. Email copy was received in a couple days. Hard copy within a week. And, kept me up to date via email on the process. Perfect!
Theresa Langley –
I was very pleased to find this service. The VA had not been able to locate the records we needed to get the appropriate benefits upon my Dad’s passing. Thank you!
Deborah Duggan (Kenneth Duggan) –
Needed a copy of my DD214, fast, and fast, is how they got it for me. Thanks, really a stress reliever! Great service!
John Waldron –
Excellent and surperb service. I really appreciated the quick response, friendly service and you delivered on your promises. For any veteran in need of a certified DD214 form Touchstone is the best online company for getting it done. As they said in the USN…”Outstanding!”
John B. Waldron
TIMOTHY DELONG –
Thanks so much! Very thorough and very fast response. Received everything within the set timeframe. Definetly would use your service again.
Thanks!
Tim Delong
michael walsh –
awesome service to get the paperwork that I needed to qualify for my VA loan
harold housen –
I was very pleased with the speed with which you were able to get my records. I will recommend your services to other veterans.
Thanks, Harold Housen
Scott Caya –
Exceptional service! Very fast, very professional. Exceeded my expectations in every regard.
Mark A. Pargeon –
A little bit pricey, but well worth it considering I needed my DD214 long form immediately. Your service worked exactly as advertised. Especially grateful for getting the first copy sent to me electronically and also getting the certified copies by mail. Thanks, Mark Pargeon
Joseph Nowlin –
I needed a DD214 for personal reasons: VA benefits, discounts at big box stores, etc. The promotion at Touchstone was right on the button. I receieved an electronic copy of the form in 4 days and the hard copy within the week. I did not think the cost was exorbitant and I appreciate knowing who was doing the research. I’ve also ordered a VetRecs card. Good job, you all!
Kenneth Woody –
I purchased the one day program. I didn’t receive my documents in one day but did get most of what I needed. Touchstone was easy to work with. In the end, my documents were not all at the NPRC so I had to go elsewhere to get everything. The price was good for the service I received.
Karyn Tinker (Robert J. Tinker) –
I appreciate your help in me getting my husbands DD214 records, after I got the information you needed… thank you
MATTHEW FERRARA –
Your service was fast and accurate. I received everything I had requested.
Thank You.
Michael Iupe –
The support did a great job in assisting the preparation of the documentation. Got information when promised.
Harold Roach –
USING THIS SERVICE HELP OUT PEOPLE FOR THE FRIST TIME TO GET THE NECESSARY FORMS AND INFORMATION THEY NEED.
Harry Johnston –
The service was exactly as it was explained on your web site. I received the DD214 in 4 business days, before my 7 day order. I would recommend it to anyone that was interested in getting documents.
John Cremin –
GREAT SERVICES, FAST. THANK YOU FOR EVERYTHING! NOW HOPEFULLY I CAN GET A VA LOAN .
Daniel Vaughan –
Outstanding Service. Better than advertised. I highly recommend DD214 Express Service. I received my DD214 in 4 working days and helped close my VA Loan. Thanks Touchstone!
Patrick Johnson –
very good and quick service would use you if the need arises again glad i picked your service thank you. PDJ
Odell Hobson –
This service is amazing. Thank you. I’m not sure why official channels didnt work out in the past. I have sent requests to the National records organization twice each with 2 month waiting period for rejection. The would say that I am not deceased so I was not entitled to the recored. I did not understand that at all but you guys were so fast and so awesome. I have missed opportunities for DOD positions because they would not send the copy so you can imagine how happy I am right now. THANK YOU! and feel free to quote any of my words for your own advertisement.
Walter Dziedzic –
Going through a V.A. home loan can be quite lengthy and time consuming, especially if you don’t have the proper documents. The process that TOUCHSTONE took me through was quite an experience, they were fast and efficient and I received my documents in about 5 days, I don’t know how they do it but I want to express my sincere thanks and gratitude for all your attention to this matter. I want to personally thank Chris for his help and I apologize for all the phone calls I made during this process. I now see that TOUCHSTONE is a remarkable company and I will recommend them to anyone that needs this type of help. Thank you all again and enjoy the upcoming Holiday season! Sincerely Walter Dziedzic
jerry johnson –
I need a copy of my DD-214 and the VA told me to get in contact with http://www.archives.gov I filled out the information they ask of me.I have no job and looking to get help from the VA,I left the service with a hardship honorable discharge from ft. dix new jersey and now live in florida,I now have hypertension which requires me to take medication, 20 mg linsilpril,the doctors have said my heart beat is not right,I recieve W80 insurence thru Broward health,Am asking for an copy of my DD-214 to assitt. me in any help I can receive and sincerily appreciate your help,Thank you and God bless!!!Mr jerry johnson 7920 n colony cir #207 Tamarac Fl. 33321,please send the information that will help me!!!!!
Randy Rowell –
This service is a God-send! Many years ago when I needed to get a copy of my service record I had to do it all by phone and wait months! With Touchstone I paid the fee, entered my data, and within a week – as promised, the requested documents arrived in the mail! I’m not one normally inclined to paying a hefty fee to get something “sooner” but when it comes to service records, the fee was inconsequential compared to the speed of service.
I will absolutely recommend Touchstone to everyone I know and anyone I meet who needs a copy of their military service record in-hand, quickly!
Loyde Yates –
Received certified copy in mail, and now have received everything as promised. Thanks for the good job and timely service!
Brandon Fournier –
Thank you so much! I am ecstatic! I consider this class A service! Y’all
didn’t keep the deadline quite as you had promised but it still didn’t
take much time at all. Thank you very much.
Christopher Lanthier –
Excellent service! Very fast service! Thank you for the help!
Scott R. Allen –
This is a great service to help find the records one needs to show that they served there country.
Alex De La Zerda –
I am truly impressed! I had just moved from the East coast to the West coast and in the move I could not find my DD214. Since I had to find a new job and send out resumes, I needed my DD214 ASAP! I was skeptical about paying for a service that I had never heard about, but I read the reviews and figured I had nothing to lose. Wow! In 5 business days I received the documents I had requested. I recommend Touchstone to anyone needing to replace their military records.
sergio belmonte –
Your services were excellent I hadn’t even finished my online application and your services “Touchstone” were already calling me on the phone to expedite my process. This was a fast and easy way of getting my military documents. Look forward to using it again
John Ray –
It was very refreshing to be able to actually get my records, and in only a few days. I tried to get a copy of my DD214 over a year ago directly from the government, and never got anything, not even a status report.
Touchstone was a little expensive in my opinion, but the service was exactly as advertised. Another case of getting what you pay for, I guess.
If circumstances ever require me to seek copies of documents from my military service, I won’t waste time with government agencies again; I will go directly to Touchstone, right out of the gate. Thank you for delivering exactly what you said you would, accurate and on-time!
Richard Tavarez –
I was skeptical at first to use touchstones service but I’m glad I did. It was very easy and the results took no more than about 10 days through two holiday weeks. I am very satisfied with their work ethics. I now have my DD 214 all thanks to them. I recommend to all prior service soldiers to use this service without any doubts.
Thanks,
R. T.
Floyd Fullen –
Trying to locate my DD214 from the 1960’s seemed like an impossible task until I contacted Touchstone Research. Within a few days, I received not only an electronic copy but also a mailed copy of this important document for a very reasonable cost. No more wild searches for me!
Maj. Floyd R. Fullen, USAF, Ret.
Stephen Denner –
After having lost my DD214 years ago and thinking I would never be able to acquire copies without a major hassle, touchstone had copies for me within four business days (and this was over the Xmas holidays) Fantastic service, couldn’t be happier.
Thanks Touchstone.
Steve
Monique Kropp –
Very quickly delivered. I appreciate the speedy work.
jerry sanseverino –
The service was excellent. Delivery arrived as promised.
Help to fill out request made the process easier.
Very satisfied.
Benjamin Parsons –
Excellent service. PDF in 1 business day and hard mail in 3.
James Cooper –
My wife and I are looking to buy a house I needed my DD 214 quickly and Touchstone delivered quicker than promised.
Sean Viehweg –
I was pleased with the promptness for which I received my DD214’s which served the purposes for which I needed them.
My only criticism of the service would be the quality of the reproduction. It was the not the best. Some boarder text was cut off from the documents, but overall, it served my purpose. Thank you. [We provide an exact copy off typically microfiche. If the microfiche is poor, you will receive an exact copy of a poor original. Please see our Frequently Asked Questions (FAQ).]
Vicki Scott –
What a great and fast job your service provided me in finding my DD214. All the way back from 1974! Your team saved me so much time and alleviated me having to research my paperwork. I’m glad you guys are around and appreciate your efficient and effective services! Highly recommend you!
Nicholas Christiano –
The material that was finally mailed was incredibly complete and thorough so I was very pleased with the final product. For some reason the download of the material never worked and it required me to contact customer support. Once I did that the material was made available to me within 24 hours and worked perfectly. Overall I was very pleased and impressed with your service.
Thomas Mueller –
I have been trying for 2 years to locate these documents. You guys did it in one week. That is amazing, I would recomend you to anyone.
Jason Hayes –
Fast and accurate. Would like to have better accessibility to customer service representatives via telephone.
Cathy Mershon (Mccormick, Kane) –
Dear Touchstone and esp. Chris and others who helped me through a tough situation: Case #35487
Since I relocated 2 years+ ago, I have been trying to secure a full-time position with benefits without success. This is difficult and of course has resulted in financial difficulties, there are goods and services we cannot afford to purchase, and you sure do not feel great about the situation. We had to purchase benefits through my husband’s work at $1200/month. It was impossible to make ends meet without utilizing a good portion of my retirement annuity. When I became eligible for my state retirement January 9th we decided to go ahead but I was unable to claim military service credit due to not having a complete set of separation papers. I am up against a very tight deadline of January 31st to qualify for February 1 retirement date. In 3 days your excellent company provided service that months of writing letters and sending faxes could not secure. Thank you so much. I will make the deadline and it was delightful to work with you.
Regards,
Cathy J. Witthoeft
David Watanabe –
I had tried to get a copy of my DD214 from the Army but after a year I stopped. I need a my DD214 for work. I found Touchstone on the Internet. It was not hard to place the order. The part I had problems with was seeing the form Touchstone needed me to fill out so they could order the copy.
I called Touchstone two times on the same day before they called me back, I had told the young women what my problem was and by the end of the day I had the form and was able to see it.
Two days later I was inform by Touchstone that my DD214 was in the mail and that I could down load a copy.
Overall the service was good need some work on the forms. Thanks for the hard work Touchstone!!!
Wesley K Brooks –
Like so many Americans who have reached that magical number I found myself in the Social Security office going through options of benefits not realizing that my service in The Army National Guard would count as well. Being told I needed a DD214 was a shock and set my mind to racing as to where I had placed my dicharge papers from 1976. My wife immediately went on line and began the search for a resource that would assist in this endeavor and releive me of the frustrations of searching numerous places for one single piece of paper.
When we were able to speak to Touchstone representatives we were given respect and immediate assistance. We appreciate the professionalism we were afforded and the speed by which the information and forms arrived.
Thank you Touchstone. You are doing a wonderful job assisting veters of these Blessed United States.
Mae Goins –
I need help. I ordered a DD214 on 12/05/12 Order # 34249 and paid $14431.23. The sheet of paper I recieved was not a DD-214. The paper is a statement letter.
I need the DD214.
Thanks for your attention to this matter.
Mae K Goins
Michael Rutherford –
Thank you for getting my DD-214 for me it saved me alot of money. You said it would take a week and it did, great service.
Thanks Matt
Ralph Pitman –
Touchstone service was very good.
It put to ease my worries about trying to get my DD-214 records that had been requested to enter into a very good job at the V.A Hospital located in Portland, Oregon. Time was a pressure on myself to get this information to the Human Resource department early this week.
To my surprise the printable forms arrived on Monday after only making the order on Thursday of the prior week!
The investment moves me into a very good paying job working with fellow Veterans.
Thank you very much, Ralph Pitman
Andrew Esposito –
No complaints here , I got both National Guard papers and Regular Army papers, both origanls and e-mails sent to me . Everything I expected, Thank you Touchstone!
francis abbott –
To whom it may concern,
I was hesitant to use tour service because of the price, I feel it was kind of expensive, but I am glad I decided to do it.
My personnel experience with your company has been nothing but favorable, I received my DD-214 in a reasonable time period. The hard copy arrived with the appropriate authentication stamp. I would use your service in the future if needed.
Thank you,
James Hotz –
Thank you! We found your service to be friendly, thorough, and prompt!
David O’Neill –
Timely and efficient service. I tried a different service first, they took my money and when I inquired as to when I would get my documents I was told that they could not tell me anything.
John Haymann –
They said 3 days for electronic and 7-10 for a physical copy. Both were spot on. Day 3 I got an email saying my download was ready. Day 7 we received a package in the mail.
Excellent service. Timely deliverables. I would definitely suggest them to other vets that need a copy of their 214 quickly.
Jose F. Vega –
My experience was a good one. This was the first time I used them to get my DD214. I called them on a Friday about 3pm. By the next Friday I had a pdf copy available to me for my download and the mail came with two certified copies by the next Tuesday.
I had no trouble contacting them via phone for followup.
I would use them again. Thank you.
Alexander Clutter –
Did a quick job retrieving dd214 would have taken forever the other way
Charles Ericson –
Your service was very professional and done in a timely manner. Even though I was very pleased with your service, I still feel that it is overpriced. When you have someone over a barrel, it is easy to gouge.
By the way, you sent me two complete sets of my DD-214. One came about a week after the first one. I am hoping that you did not charge my credit card twice.
Charles Ericson
[Hello Charles, we sometimes assign a case to two researchers at different facilities simultaneously, and sometimes both will retrieve the record. There is no extra charge for this service. Very often, you do get what you pay for. – Touchstone]
James Hotz –
We were very pleased with the Touchstone service. It was prompt, friendly, and competent.
Edward R. May –
Very pleased with the service I received concerning request for my DD213. Thank you so much. E.R. May M.D.
Dixie Booher (William Syzemore) –
I felt like I had to give a review on my transaction with Touchstone Research. I had no idea I could get my son’s papers until I stumbled across this website. I immediately ordered them and waited, and waited, and waited, until my nerves were shot. I angrily fired off emails and got an answer. It seems like I thought too much time had gone by because I was so anxious. I realized it had just barely been the amount of time I was told in the beginning.
I am quite satisfied with the results of my transaction, and would recommend Touchstone to others.
Sandra Tilton –
I received my DD214’s really quickly. The price was a little high but I did pay for the faster service and that’s exactly what I got.
William Vitalec –
Outstanding and very fast service. I was in need of my DD214 in a hurry and I got it by the end of the day as promised. Worked out perfectly…!!!
Thank you…
Richard Moening –
Very satisfied with your prompt service. Thanks for taking are of my request.
James Peterson –
I got out of the Army in 1974, so I thought that my records would be difficult to find. Not so! I had them in about 1 week.
Good job.
Ronald Bates –
i really appreciate your help in retrieving my documents great job
Gordon Janiec –
Fast and good customer service when called for help.
John Kennemur –
The service was top notch, super fast. I paid for Express DD214 and I received it the next day! I would recommend this service to any veteran.
shaun kessler –
You guys are great. way faster then i would of thought. thanks
Mark Hazel –
I had a small sticker shock but soon realized the price was right in line with all the other services. I was extremely satisfied with how quickly my records were retrieved and I was impressed how Touchstone kept me updated thoughout the process. I would highly recommend this service to anyone who needs their DD214 in a hurry. I’ll probably trip over my original tomorrow, but…I won’t have any regrets if I do.
Dixie Booher (William Syzemore) –
I have already posted a review about a day or two after receiving my son’s DD214. Please check your records.
Dixie Booher
maite lopez –
Thank you again for the speedy service and helping me and my family out in a time where I thought nothing could be done. I have other family member and friends that have been looking for a service like this and I will reconmend them to your website.
Thank you again
The Lopez Family
Virgil Hall –
The purchase and receipt of my military records was very smooth and painless. The document arrived with an official holographic seal and several unexpected duplicates Thanks for your swift and reasonably priced service. I just might get curious and have you pull a copy of all those curious records they keep!
Best Wishes,
Virgil Hall
Cole McKinney –
I was skeptical at first. I had tried the “snail mail” was and was told they were unable to locate my DD-214. I lost out on one job. I sucked it up and sent the money afraid of what was going to happen. But as promised there was my DD-214 it a little over a week.
Thank you.
It cost more but is more reliable and faster than anyway I could fine.
Louella Wricks –
This service was very thorough and expedited my needs in the time frame that I required. The personel are courtious and I received my information 3 days ahead of my deadline. They also found every pertinent piece of data that I required.
Herbert M. Ross, Jr. –
Just a thank you…Your service was not only easy to access but made such a difference in attaining the documents I needed in a very speedy manner. Will recommend to anyone I know. Thank you again.
Craig Grant –
I am pleased with your service as I received my DD-214 in a timely manner. I received this in just a few days after order. It came delivered in a handsome folder which stirred my old feelings of pride that I served my country in the military. I would not hesitate to use your services again. Thank you for your assistance. Craig Grant
matthew kretzinger –
I don’t need forced in to giving an opinion just to have something to say. But, by the way good job.
Amber Parnell –
Fast service! My download was ready in 3 business days. Very satisfied, the only problem I had was getting a hold of someone on the phone for questions.
Ernest Lynd –
After finding it would take about 90 days to get my DD-214, which I needed for a VA loan, I contacted Touchstone and had it in about a week. The people I dealt with were professional and courteous and I could not have been more pleased with the service. Price was great too! Thanks!!
Yvette Raddohl –
Great service! We got what we needed in 2 1/2 days and were are to lay my father to rest sooner then we thought. Thank you so very much! My money was well spent and worth it!
Ronald Bates –
At first, i have to admit, i did not want to pay the money to get what the government would send me for free. But when i found out how long it would take to recieve my dd214 from the government. (4 to 5 weeks ) i paid the money got it in about 4 days and was compleatly satisfied . good job guys, great company
James Dorsey –
to whom it may.i thank for the extra records that you sent,but i am also disappointed that some of my inpatient records were missing/from the years 1972-1976.i am sure that this error can be rectified. p.s.i do want to thank you for expedient response to my requests. please send reply james
Gary Harper –
I didn’t read the reviews before I paid for services and was nervous after reading the “bad reviews”. I’m glad I read all of them and was reassured with your response explaining the bogus bad reviews. Anyway…we got everything we paid for within a week. No reason to worry. Thanks
John M. Connally –
I am not certain I got what I paid for. I paid approximately $99 and it took two months to get a response. I asked for a DD214 and got a letter size paper with my name (no DOB) Rank, service number and dates of active duty. It was noted that I was honorably discharged. There was little else on the paper. If I am wrong, my apologies. I felt there should have been more information.
Mark High –
I was amazed at their speed. Sure is worth the money if you don’t want to do it yourself and wait for months!
Curtis R Vinson –
Thank you for your assistance in retrieving my DD214; the only problem I had with the service was the time it took to get the job done. When I initially ordered the form, your site indicated that within 7 days, I would receive the document. It took much longer than that.
Overall satisfied with service. Thanks again.
Curtis Vinson
Bernerd Feeney –
THANK YOU FOR A GREAT SERVICE
I GENUINELY APPRECIATE WHAT YOU WERE ABLE TO DO FOR ME.
BPF
Charles E. Thomas –
Great service. Easy to use, on time and accurate. Good job. Chuck.
Lawrence Larry –
Hi
It was a pleasure doing business with Touchstone.
They got my records as they said they would in the timeframe
we agreed on.
It’s good to do business with people who do what they claim.
Nice job.
Thanks
Larry L.
Thomas Cherbonnier –
I’m very satisfied with the service provided. My case was perhaps unusual in that I served in three different branches the last of which was over 3 years ago. I couldn’t remember specific dates and in some cases wasn’t certain of the year.
Touchstone recovered the data in good time. Thank You
Maria elizabeth Frost –
I am a 52 y/o woman that needed a copy of her USAF DD214 from 1981. The service I received was exemplary, second to none. I would and have suggested their services. Kudos for a job well done. ~a grateful customer in TN
John Moisa –
yous service was fast and great job. but as far as the metals go i have been waiting for my metals since 4/11/2011 this is not away to run a business and i am still waiting for them as of3/20/2013 what u think i would do business with them again i dont think so.
Wallace Sjolander –
The service was professional, respectful and as quick as advertised . I could not be more satisfied with this company.
Peter George –
Service was great , representative on first contact was very helpful and knowledgeable. Enjoyed getting the in formation explained etc. Got my DD214 in short time and was very happy overall with the experience.
Kenyon McClellan –
Fast and efficient in tracking down An old discharge. Thank you very much Sincerely,
KC McClellan
Charles E. Thomas –
Great service, easy to use, on time. Got what I needed. Good job.
Dennis M. Whyte –
service was perfect, had my doubts, but documents came as promised,,i would highly recommend,,
William Reynolds –
I needed a copy of my DD 214 to get a VA loan. I ordered the Express service and was shocked at how fast they got it to me. My VA Loan was processed faster because of this great service. When it arrived, it was proffessionally packaged and had 2 certified copies. I would use them again and would recommend them to anyone who needs thier DD 214 Fast!
Gerald M Helder –
Just wanted to thank the people at Touchstone. The process was easy and was returned promptly. I will use them again.
Wallace Sjolander –
A wonderful service that I would recommend without reservation!,,
david albright (Jeremy Albright) –
Althought it took slightly longer than I had hoped (not Touchstone fault) I was happy with the final outcome and the service was good. Kept me up to date as we went along.
Lundi Sapp –
I have received the documents I ordered from you and wish to thank you for your research and quick response to my query. I am very satisfied with what you have sent to me, and I will be happy to recommend your services to others.
Thank you very much,
Londy Sapp
Ronald Matthews –
My DD214 was delivered promptly and well within the time advertised.
david Hudson –
This service was great the price was right and got me exactly what I needed and in a timely manner.
Steven Voight –
I purchased the ExpressService. I was very skeptical but did it anyway. Two days later I receive a e-mail with a link to my records,Unbelievable they did what they said they would do. Im amazed and very grateful. Thank You
Edward Smith (Ray Smith) –
Molly was great,she answered all my questions and was very helpful. I would recommend this service to to anyone needing help getting military records.
Bobby Daugherty, Jr –
I needed my DD 214 for a new job. Chris was very helpful and reassured me that they could take care of it. I had my DD 214 in two days. I would recommend if you need it fast this is the way to go. Can not thank them enough.
Brian Lopez –
I think your service is great. Everything was quick, easy and the service was friendly and fast,
Ronald Roy –
Thank you very much for the support and access of my DD214. Everyone I
spoke with was very helpful in my needs. It was very much appreciated.
Ron
Micky Erickson –
I put my order in on Tuesday and by Friday, they found it. I haven’t seen my DD214 in 35 years and now I have a copy I downloaded from Touchstone and am awaiting an express mail with more copies.
Thank you very much Touchstone!!! Excellent job!!!!
sandria Moore –
Very prompt and efficient service. alleviated a great deal of anxiety I had in ref. to this document. Thank you to Molly.
Harold Diercks –
Great experience. Easy and fast service. Thank you very much.
BRENDA LEVY-JACKSON –
Excellent service, quick turnaround, professional staff.
Earl Doyle –
Good service once we were able to establish commom communications;able to read the files sent & vice versa. That took several different calls. Loree.t was most helpful, she was able to put the files in a format my computer would read.
would use the service again
Earl Doyle (BG-R)
Michael Givens –
The service was fast and accurate. It was everything I could have hoped for, If you need your records fast I would highly recommend Touchstone. It was well worth the cost. Thank You
Anthony Miller –
very fast and happy they got my dd214 i wold recommend them highly recommend touchstone research
Donald Sczenski –
Touchstone did a great service for me very prompt.I would very much use them again.Thank You
Wendy Wirth (John A. Wirth) –
I am so glad I used Touchstone – they got the records we needed very fast.
Charles Lutton –
I was pleasantly surprised with the rapid response to my request. I had expected to wait weeks but it was completed within a week. I had tried one other service; although they had many individuals with same last name with the information I provided they were unable to identify me. I am currently considering several of your other services. If anyone has the same problem I did, I have your contact information in my phone and will pass it along. Thanks again.
felipe martinez –
The service provided by Touchstone was outstanding. I was really hesitant to request their assistance due to the time frame and the fee. I have to admit, they totally surprised me in every way. “Two thumbs up!”
Jon Monsen –
I was very pleased with the service. My documents were receied in just a few days and I would highlly recommend Touchstone to anyone who has a similar need.
Jamal Ennis –
Money well spent. I got my paperwork within a week on both occasions. I was a little worried at first, dealing with a new site and all. I must say I was pleasantly surprised.
Denise Hoyes James –
Thank you for your fast service. I was able to download the document very easily today and am pending the arrival by the postal service at my mailbox.
Clay Kroschel –
I didn’t believe that I would actually get my DD-214 with in 48 hours….. But It happened in 24. Touchstone is GREAT. I only wish I knew about them earlier. And if you’re overseas like in Iraq or Afghanistan, they will work with you on any situation. Definitely worth the money.
Grace DuBois (Frank Aguerrebere) –
Thank you, Touchstone, for your professional and efficient service. I would not hesitate in recommending your research group to others.
charles pinkett –
Great service!! Ordered my DD214 on Sunday night and copy should be delivered by Thursday. Well worth the money!! Thanks!
Becky Collins –
I am impressed with the speed of the service. It was well worth the money so I didn’t have to try to wade through all the red tape. Thanks so much!
Gary W. Googe –
The service provided was outstanding in every way. I not only felt the price was reasonable, but the service provided important additional value to the purchase. Everything was done professionally and quickly. I would not hesitate to use the service of Touchstone again.
ora w. mcVey –
Your service pertaining to filling my order for my DD214 was Excellent. Each one of your agents I talked to was very polite and helpful. Every thing was taken care of in a very professional manner. I am now waiting for my government-201-file-ompf-p-33html. Thank you! Ora
George Nason –
thank you for the prompt service. i paid for a three day turn around of my dd214 and recieved it on the third day. thanks again
Barry Dent –
Appreciated the availability of a service like this. It is a bit expensive, however, not having a service with an expedited capability far outweighs the fact that you can still receive the same documents from the U.S. Government at no charge.
Best Regards,
A satisfied customer…..
George Zhookoff –
Fast, fast service. Very good way of moving the process along. Thank you.
James Gilley –
Needed to get my DD-214 to process a VA loan for my new home. Touchstone made it quick and painless. Would definitely recommend their service to anyone needing their old service record information!
John Aronson –
Dear Touchstone:
Thanks for the effort, and we did receive the information, albeit a bit tardy. But getting this discharge record was a very good effort and we appreciate it very much.
JGAronson
Michael Arnwine –
Great work thanks so much, sorry I just don’t have much else to say
Charles Anderson –
i feel that your quick assistance has most definetly helped in getting this document from the DoD. thank you and your group for the help.
Jerry Ellis –
Thank you, ladies and gentlemen, for your fast and accurate service. Before I was able to slog through the online (application) form by myself, I was contacted by a Touchstone representative, who was able to guide me through the process, without a stumble.
Within 2-3 days, I received the requested form, (DD214), mailed flat, and appropriately embossed with a certified notary stamp…………, HUA…, great service.
If I ever decide to order my complete military file, I will make use of your service, for certain…., thank you again.
Michael Dickerson –
First…make sure you get confirmation that they got your request form if you send it through the internet. Took me 3 weeks to find out they didn’t to which was my fault. BUT once they got it I had my DD214 within 7 days just like they promised. I would use them again if need be!!
Mark Turner –
Excellent service! You guys did exactly what you said you’d do,and kept me in the loop along the way.
Prompt, courteous,and professional.
Thank you for a job well done.
Donald Phillion, Jr –
I am completely happy with everything about my Touchstone Research order for my DD-214 military records. Their phones were answered quickly. I was able to easily reach the agent working on my order with a follow-up question. I received the DD-214 in the mail about a week after I placed the order and I received a scanned copy by email only four days after placing the order.
Cathy Staurovsky (Donald Northrup) –
Dear Chris and everyone at Touchstone, I can’t thank you enough for the great great service you provided me. My brother and I are so grateful that we are able to have this DD214 from our dad (Donald George Northrup) in our possession. It means a lot to both of us. I already had the pleasure of using it to sign up for the VFW for myself. I will recommend your company and outstanding service to all my friends and family should they ever need to research as I did. So gratefully appreciated and thank you again.
Sincerely,
Cathy J. Staurovsky
Arthur Hulbert –
YOUR SERVICE WAS VERY GOOD AND VERY FAST ONCE I GOT THE FORM SENT TO THE RIGHT PLACE.YOU CAN INPROVE IN THE WAY YOU ANDSWER THE PHONE.I HAD TO WAIT A LONG TIME.
I RECIEVED THE COPPY OF MY DD214 FOR THE YEARS OF 1963 TO 1969.BUT I DIDN’T RECIEVE A DD214 FOR THE YEARS OF 1976 TO
1995 ONLY A COPPY OF MY POINTS .IS THERE A REASON FOR THIS.
THANK YOU VERY MUCH .MY EMAIL IS ANGELBLUE8@VERIZON.NET
nigel campbell –
I am pleased with touchstone they did the job, and they really came through for me. I am sure to do business with them again in the near to come future. I recommend to all who need military records to go with the best touchstone research group! Thanks again touchstone
Glen Reedy –
Thank you everyone at Touchstone!Very professionally handled and very prompt.Documents in my hands in days!Will be back when I need documents.HIGHLY RECOMMENDED.
Walter Rugemer Jr –
Your service was easy to use and my purchase was delivered when promised. Thanks
george flambures –
You did what you promissed. Thank you for the service
you provided!
Philip Blanchar –
Outstanding service – quick and efficient. Clear progress status available from the web. Electronic and snail-mail copies available. Great job!!
Damon Carter –
Very happy with the service I received. I would refer touchstone to any military person trying to recover any military documents. Thank you and everyone involved in the process.
Vita Bracco (Peter Buchanan) –
I have been very pleased with your services. Thank you!
Rihya Hall –
I found this service to be very helpful. The urgency of the reseacher provided to me, exceeded any pre-established expectations. I would reccomend this service to anyone seeking to obtain any military files in the future.
Joseph Crawley –
Excellent service. Documents were sent on time, carefully packaged, and included everything I needed to apply for a Texas license. My DD 214 was damaged in a archive fire but Touchstone persisted and a certified copy was provided. I can’t imagine the trouble a Fed search would have been, Thank you Touchstone!
Clyde Smith –
I ordered my record on Wednesday, May 29, placing a 7 day order. I submitted the signed paperwork Thursday evening and had my record available for download Wednesday, June 5 – within four business days. Thank you for your fast service.
Michael Bower –
Many thanks to the Touchstone team, the service was prompt and accurate even though I couldn’t provide very accurate information for them to go by, well worth the price. I got my documents much faster than I would have through the government channels (days versus weeks).
Goerge yates (Richard G. Yates) –
When I heard how long it could take to get my father’s DD214 through “normal” channels I was really discouraged. My mother needed that for VA benefits soon. I found touchstone through google. I called them right away and they walked me through the process. What could have taken months to get, took a little over a week. They were so nice and very responsive! I highly recommend their services. George Yates
Mark Baranello –
Electronic response to request was excellent. Very professional and thorough. Records were received in very short order. Deal with confidence.
However, communication via other than electronically could be better. Found it difficult to find a phone number to call and when I did, was directed to a recorded message. Left my message and phone number and have not received a return call after 4 business days. I find this frustrating when trying to obtain some simple information to a question.
merle Heater –
Many thanks to Chris and the touchstone research group for getting this to me so quick.
Thomas Donegan –
Ladies and Gentlemen,
Great job! Fabulous! I placed the order, spoke with someone over the phone who answered a few questions and two days later… completed. I wish all companies and the government worked this well. Thank you so much. You made a difficult task very easy. God bless you all.
Tom Donegan
Tilford Johnson –
Touchstone Research Group is awesome!!! I received my DD214 FAST!!! My personal experience with TRG couldn’t have been better!!! Great customer support and friendly staff. TRG ROCKS!!!
Daniel Cooley –
I requested expedited delivery of my DD Form214. Touchstone delivered exactly what was promised in the time frame promised — unique achievements in today’s business world. I am very very happy with the service Touchstone provided and will recommend them to all of my ex-military and active duty military friends and associates.
Thanks for the exceptional service.
Dan Cooley
Stepheen Tello (Joseph F. Tello) –
Touchstone got the job done with fast service and delivered as described.
William R. Bradford, II –
I was in need of my DD 214 from my time in the Marine Corps and I wasn’t sure how to go about getting it. I put the form down on the internet and Touchstone came up as a company who could help me. I followed their easy guidelines and provided them with the information they required, the process is now taking place. I found them to be very professional, in addition, keeping me updated at all times with the status of my request. I would highly recommend this company for any category they list on their web site because their professionalism covers all aspects.
Regards,
William R. Bradford II
Claude Canup –
Was very surprised and pleased to find Touchstone services available when I performed a web search on how to obtain a copy of my DD214. I know I have the original – somewhere – but goodness only knows where. I placed my order through Touchstone with some skepticism, as in the case of almost any web based service today. To my delight and surprise the order processing went well, and two days later I had a certified copy of my DD214 in my hands. Thanks for such a great and reliable service. Too bad the US Government can’t handle requests in the same efficient manner, but then, what do they handle efficiently. Thanks, Touchstone. You provide a fantastic and very much appreciated service. You have my endorsement and support.
Larry Mack Weed –
Thanks Guys, you did what you said you would, on time and correct. It was a pleasure talking with you and the information given for my questions was great. Thanks again for your time and help.
Regards
Larry Weed
Patsey Adams (Carl F. Nissen) –
The family of Carl Nissen wishes to thank you for the prompt attention that was made of our request. You can be assured if we ever need to obtain military information in the future, we will certainly contact you.
Thank you for your service.
Barry L. Dichter –
Great Job. In the process of applying for a VA Refinance loan and you guys sped the process up by weeks. Thanks again. BarryD USN 1973-1979
James Pardington –
Thank You for your service! Did not know where to go to get my DD 214 in just 3 days before my home refinance and found you on Google and thanks to your download I had it !! Thanks!
Gizell Ryerson –
Excellent! Absolutely fantastic service! When your need your DD214 for a job in a hurry it is worth the money and time it takes to fill in the blanks. I love that my DD214 was available to download (secure) quicker that way so that I could get on with the employment process. Best ever! Thank you again. Touchstone even called to make sure I received everything in a timely manner. I wasn’t sure who was calling at first but it was a gentleman from Touchstone. Thank you.
Gene Parker –
Great service, a little pricey. Maybe it was my bad, but I had problems getting to where I needed to be on web site.
Debra Fusco –
I found Touchstone via the national archives website. I did my own research before I hired them to retrieve my dads DD214. He died on active duty in 1983. My mom realized, 15 days from closing on her VA loan that she did not have it. They were awesome! Even though I placed my order on the Wednesday before the July 4th holiday, I have it today!! Three or four business days later! :D! I feel that the cost was worth the product and that they are a reliable trustworthy company because of the efficient service. I will recommend them to anyone I know who needs records retrieved who do not live near the New Archive building complex in St Louis! You ROCK Jasen!
Amy Caldwell (George Caldwell) –
Excellent! Thank you !! Fast and friendly service. Chris called and walked me through the entire process once I registered interest. The only thing I had to do was hit print. Thank you! Sincere appreciation, Amy
Matthew Saint –
Touchstone really helped us out. During a tough crunch time, touchstone and there staff were there to help us get the documents for our VA loan that we needed as fast as they could. In spite of having to deal with a DoD holiday, they were able to get us our documents in 3 business days.
Many thanks to the fine folks there.
Mark Vasquez –
I am so thankful for the great turn around time! You guys are awesome!
Ryan Arooji –
Thanks for the timely Delivery. It was right on time as promised. I will recommend your services to any one needing records. Thank you.
Amanda Ward –
Awesome! so quick and very good communication. I knew every step because of emails. I am applying for a job in law enforcement so obtaining my DD214 quickly was important to include it with my application. Worth every penny!
Thank you so much!
Martin A. Suttle –
Having to deal with my brothers funeral and all, Touchstone was a great help in locating his DD 214 so fast. I was told that he lost it, and the National Records couldn’t locate it either. There’s so much riding on this document. Thank you for your assistance and service. MAS
RENAULT STANBACK JR –
Great service and fast results. thank you so much.
Romenia SNowden –
Great Service! My docs arrived earlier than promised, and I’m in my new home. I will be recommending Touchstone to my friends and peers.
David Paul Shramek –
Dear Touchstone;
I’m very pleased with the service I purchased. I faxed the Form 180 on a Monday and had the DD214 the next Friday. I don’t know why I couldn’t submit the Form 180 online, that was upsetting.
I needed the DD214 to obtain a pistol permit and the Sgt at the police dept. said he would keep your website in mind. I guess there are others who need the DD214 to obtain a pistol permit.
GOD Bless
Christopher Cornell –
HelloTouchstone,
I’m very happy with your service. My DD214’s arrived on time in good condition.
I only wish they didn’t cost so much.
Courtney Harris –
great service a little slow and hard to contact. wish there was an easier way to contact office for looking at purchase info
George Water –
I cannot thank you enough! I’d lost track of my original documents and was able to obtain copy of my DD214 in less than 48 hours. Service was fast, professional–and easy. You kept me updated on progress every step of the way. Certainly worth every penny. Thank you again!
James Whipple –
Your service was timely and provided exactly what I needed. Job well done.
Homer Goolsbee –
Good morning. The usefulness of my DD-214 was excellent. I just thought it would have been here a little sooner with me selecting the three day service. But again, it was around a holiday and ended up here in time for my job interview. So it all worked out and yes I got the job. [Client ordered his record Wednesday afternoon, July 3, 2013, after our 10 am processing day cutoff. We were closed for the holiday. We retrieved and delivered him his record Monday, July 8 – in one business day!]
Thanks,
Homer Goolsbee
Scott Lambert –
Wow, I was skeptical at first, but this service really works and in the timeframe specified! I was in a rush to get our home loan finalized, and the movers had taken all documents we had pertaining to the military. If not for Touchstone Research Group, we would not be getting our home loan! Thanks TRG
Barry Van Matre –
I am very impressed with your service. It only took 2 days to get me an electronic copy of my DD214 that I have searched for in my records for a week. It was well worth the fee. Thank you!
Maurice Blaisdell –
I have used Touchstone services twice within the last month while making applications to local school boards. My DD214 copies were delivered promptly. I received emails from Touchstone throughout the process. I even received a call from a representative named Chris who called to verify my third party deliveries. Great customer service!
Robin Osborg (Marvin, Sugarman) –
At first I thought I was going to get the run around because the paper kept on coming back with more info need then signature didn’t I was the daughter trying to get this was hung up on twice until I got to a lady named Loree and without her help I was being hung up on didn’t like that at all. I explained to her what was happening and she took charge of the whole thing and within 2 weeks I had the paper work in my hand. I had email her thank her so much for her help. So without her I would not know where I would be. Thank you so much Loree
Thomas Owens –
Great service had my dd214 in 3 day I am glad I found touchstone thank you again
Salvatore Pasquarelli –
excellent service and excellent turnaround on documents! Thanks!
earl williams –
I am very satisfied with the service I got from Touchstone research. I received what I needed and actually sooner than I expected. Great service and I highly recommend them. I will use Touchstone Research again .
Tommy Minyard –
This is a good system to let me know that my documents were
retrieved and will be shipped in 2 to 4 days. Thank you for the update and looking forward on further business.
Tanya Dize –
holy sh*% you guys are fast!!!!!!awesome, awesome, awesome!!
Charles 1Brown –
I ordered the service 24 hours ago and my documents were emailed to my account within that time frame. I was able to complete the closing on my home. Awesome service and would recommend this service to anyone who needs their dd214 in a hurry. Thanks again!
kim little (Oscar Honeycutt) –
You all provided a great service in a timely fashion! I needed my Dad’s DD-214 for military honors at his burial and you got them to me via e-mail within 4 days. Haven’t recieved the hard copy yet, hopefully it is on the way. I needed to call a couple of times and Chris and Jason were very nice and let me know the progress of my order. Thank you for providing a much needed service at a very trying time.
Kim Little
Darlington, MD
RUDY SELTZ –
THANK YOU FOR HELPING USE WE GOT IN TIME SO THAT WE COULD
START OUR VA LOAN, AGAIN THANKS FOR WORKING SO FAST FOR ME.
MR & MRS RUDY SELTZ
David Roberts –
I applied for a job with Chales George VA in Asheville, North Carolina. I only had six days til the cutoff date and no dd214. The fastest any veterans service that I talked to was two weeks to obtain a copy. Searching online I discovered Touchstone Research. They not only mailed a copy to me but also faxed a copy directly to the VA. Forever grateful, David Roberts
Edward Alexander –
I was very pleased with the fast response to my request for my DD214 information. I have applied for my Social Security retirement payments and needed this form ASAP. Touchstone had them to me in a few short days and I was very pleased.
Darrel Howard (Gaimes Robinson) –
Good service. My contact email got mispelled during the phone order but everything was corrected. Good updates during the process. Thanks
Douglas Boyd –
Good thank you I don’t know what else to wrtie thank you adain
Richard Stewart –
The good folks at Touchstone processed my request for a replacement DD Form 214 with great detail and excellent communications.
Job well done!
Richard F. Stewart, USAF Retired 1981-2001
Carol A. Spera –
A couple of e-mails and I knew what progress was being made with my request. The information arrived when Touchstone said it would.
I am satisfied with the service.
Jesse Edwards, Jr –
I found your service timely and you provided the military forms i needed. Thanks for your help!
James Thompson –
WOW!! What Great Service. From the time I placed my order till the time I received my documents it took only one day for the download and 5 working days for the hardcopy delivery. I would highly recommend Touchstone to everyone. Thank You!!!!!!
Arva Reyna (Howard E. Chamberlain) –
We were up against a deadline to get discharge papers so my father-in-law, a World War II veteran, could receive military honors at his service. Needless to say Touchstone came through and we couldn’t have been happier. The paperwork was received as promised and 3 soldiers were dispatched from Ft. Hood to Dallas for the funeral service the next morning. This would never have happened without Touchstones assistance.
Lawrence Cole –
I had no idea where to go to get a copy of my DD214 from 1970. Googled it and Touchstone came up. Got the DD214 in no time. Very good service. Completely satisfied.
Timothy Nagle –
Thank you for your timely and helpful service.
I was impressed by your efficiency.
My one critique would be that I had several sticking points in the process related to the computer formatting.
Best regards.
James R. leach –
Thank you for your “wonderful-quick” service. My DD214 Express Service was indeed, “Express!” I was in a state of shock after receiving my request in such a short period of time … less than 3 days. Out of “5 Stars,” Touchstone Research Store is #5 … I shall continue to use you services in the future. JRL.
Charlie 1Harris –
I feel that this service is necessary, because it relieves the government of having to spend their resources on matters that other sources can perform in a more speedy manner.
I was very pleased with the service performed. It satisfied my need for speedy receipt of certified forms necessary for my claim..
joseph whatton raymond stelling –
Site was easy and person I spoke to on the phone very helpful and professional. Have used this site twice and very pleased with the ease and professionalism.
Thanks for all you do.
Raymond Stelling
Larry Smoak –
I found getting a DD214 was easy enough once I called your agent. She was able to guide me trough the computer process with very little trouble. Thanks for the response.
Michael Gallaway –
Awesome!!! Thanks so much…within 72 hours my DD214 was ready for download online…AND delivered to my house within the week.
William Ridge –
Evrythinng went great with the DD214 – it was delivered in a timely manner.
Thank you
Vincent K. Allen –
Your service was very professional and timely. You retrieved the info I needed and saved me a great deal of headache. Thank you.
I do have a question however. I am wondering if you have the capability to retrieve other government documents such as old tax returns. If so, what would be your fee for that? Please reply via email. Thank you.
Frederick 1Miller –
Your service was as advertised. You found my records and mailed them as promised. Thanks
Carolynn Yancey –
I have waited too long to order my DD214, but finally decided to pay for Touchstone to do it. Well worth every penny! I finally have my copy, and they sent it to me immediately. I am very pleased!
Miguel A. Palazuelos –
I was very satisfied with the service provided and the speed. the only neg. coment is that the mailing charge I thought was included in the charge, and it was added later.Should make this cleared in the future so as not to cause misunderstanding!
James Grimm –
It has been almost 40 years since I was discharged and I have to be honest – I had doubts about the length of time it would take to get my DD214. But let me tell you I WAS COMPLETELY BLOWN AWAY!! In two business days, I received an email from Touchstone stating the form had been found and could be downloaded from their site! I couldn’t be more pleased and I would recommend Touchstone’s excellent service to anyone!! Thank you Touchstone – James Grimm
William McElroy –
You have brought so much peace of mind to a dying man. I couldn’t find my original DD214 anywhere. I know that my wife has to have it in order to apply for VA benefits. I was paniced. Then I heard about your service and was amazed at how fast you sent me the certified copies. It was well worth every cent I paid. My wife and I will gladly recommend your service to others. And to all my fellow veterans out there, welcome home! Thank you for your service!
Michael Kuk –
WOW, That was fast, and wroth every penny! I needed copies of DD 214s, and they were received by me in three days. That was fast and easy! I would use Touchstone again if I ever need Mil. Records. Good JOB!!!
Ryan Linch –
Excellent service, plain and simple. I took the risk and paid the price to see if they could back up their guarantee and they delivered tremendously. If you need the help, it’s worth every penny.
Terry Abts –
Very efficient. Got my documents in a timely manner.
Norman Watson –
Going into this service, I knew exactly what the costs would be, what product I would receive for the stated price and when the product would be delivered. It all happened exactly as promised. Can’t ask for anything better.
ROna Silk –
Verrrry good! I thought I’d never see my dd214 again until I found Touchstone. Now I can apply for my VA loan. This service is very helpful for anyone who wants to get hold of their military records. Good job guys! I will recommend you guys to anyone I know who wants to get hold of their records.
Barry Yeakel –
I needed my DD214 in a hurry so I tried Touchstone because I heard they were very good. Boy were they right! Called them up and ordered on Monday and got the form by email on Wednesday! 2 hard copies followed. They were GREAT! If you need a military document, these are the guys!
Leontine 1Thompson –
What can I say other than… you guys are WONDERFUL!!! Thank you for your prompt, courteous service. I would definitely recommend you to anyone who needs their DD214 FAST!!!
Jesse hemphill –
Very pleased with service and turnaround time for requested
DD214 document…..
I would recommend this service to anyone who is in need of
prior military records.
Richard Thompson –
Excellent service and well worth the money spent. We had our DD214 the next day as stated and we are very pleased with Touchstone. It is hard to find companies that will deliver as promised but Touchtone lives up to their promises.
Martin Ponnech –
Firtst, I would like to thank the crew at Touchstone for getting my DD-214 form to me in a very timely fashion. They were courteous and professional in their dealings with me and the results were as advertised. Thank you!
Matthew Sexton –
Very fast and very professional. I would recommend this service to anyone who needed their DD 214 and couldn’t wait for it.
Aaron Tapia –
Absolutely superb service! If your looking for a efficient, professional group to get your DD214, look no further! Thanks guys I appreciate your service!
BJ Threatt (Community Career Develo –
Touchstone is awesome!
We had several veterans who needed their DD214’s in order to get employment.
We were frantic for them because they only had a few days to secure them.
Upon discovering Touchstone’s services, we were happy but a bit skeptical, HOWEVER, Touchstone came through for all our vets, delivered the DD214’s timely that enabled everyone to secure their employment positions.
Touchstone didn’t just deliver DD214’s, they delivered HOPE!
Mark Phillips –
I haven’t been able to see the product yet. The initial service has been good but this survey prompts an answer prior to the product review itself. I assume it’s all in here but I would much rather review the content of the material prior to drafting a review. Assuming the material I have requested is attached I will be thrilled with the service and rate it as “best in class”.
Timothy Bailey –
Touchstone was very quick and efficient. I needed my DD214 for school, and they had it within a couple of days. Thank you.
jacob otto –
hoorah this was an amazing service. i needed my dd214 for a new job and found out that to request it it could take up to 6 months,but i figured i would try touchstone and i got it back in two days! it said it could be next day but i figured maybe 2 weeks they was fast. all vets out there if you need it it is worth it. i did the express service if you was wondering which one
Paulette Henson –
I am delighted with your service. I would highly recommend your site to everyone. I was able to receive my documents very quickly. If I ever need anymore information or documents I will use your service instead of another. I looked at other sites and was drawn to this one because of the response time promised.
john rojahn –
Everything went fine so far. Had trouble with signature and so far that was the only problem.
John Pietrzak –
I was thoroughly satisfied with the services you provided. The research technician assigned to my case (Chris) was extremely helpful and obtained the documents I needed right away.
I have never used a service like this one before, but I will certainly recommend you to anyone I know who needs to obtain their gov’t documents fast.
Thanks,
John Pietrzak.
Susan Choquette (Thomas Cook) –
I placed my order on line and Touchstone followed up with a phone call to help me through the process. I received my DD214 in only two days! I thought it was great fast service and well worth every penny spent.
Frank Chandler –
Service was good. A better explanation would have been nice as I did not need the documents as fast as they were processed.
Dewey Dudensing –
Thanks Guys for coming through with the DD214 in the time frame quoted!
Your guys were a real life safer in helping me meet the deadline for
signing off on my new home.
Jeremy Starkweather –
Service was outstanding and easy to use. I was able to do everything online. I started the process on a Thursday night and had the online copy with 5 days and the hard copies within 6. No hassle and no waiting. Due to this easy process I was able to get the necessary paperwork I needed for my VA loan. A+++++
Sam Sasaki –
The service was quick and accurate. Quite pleased with the responce
Michael Johnson –
Great service will be using it again in the future.Told friends about service.
thomas orlando –
Iam having a problem contacting someone on getting an update on my order # 43326 for a dd214 form I need for the va application Iam trying to apply for. Please e mail with an update asap. Thank you, Thomas Orlando. The service has been very good so far, bur please send me an update.
Thomas Fay Coleman –
Thank you for the excellent service. Even during the government shut down, you sent me my DD214 within two days of my accepted order.
John Snider –
Ya’ll did an awesome job. Got exactly what I needed in five working days! Thanks!
Robert McElveen –
I am extremely pleased with your services, thank you very much.
Dad was in Hospice and we needed the 214 for his burial. Dad passed at 1600, the DD-214 was provided at 1700 (less than 2-days after request) allowing us to make the deserved arrangements.
This would not have happened without the help of your services.
The family is most appreciative of your efforts.
Danny Dalton –
Excellent customer service and delivery, I was in need of a DD214 to close on a VA house loan. I requested express service and within 3 working days I recived my online copy available for download and hard copies a few days later. Thank you again, very pleased with the expedited service.
Danny Dalton
Patchari Smith (Howard O. Smith) –
Excellent result! We were having a hard time reaching customer service to upgrade to same day or faster than 7 days to no avail but our record did came in faster than expected without paying for it! They really know what they are doing and charging for what they know to be possible, saved us the cost of paying for same day (that really couldn’t have been done) and not charging extra for the documents to come early. I would recommend this service and also to call and speak to someone rather than ordering online because they would know what package to put you in and charge accordingly. We go ours within 3 business days. Thank you Touchstone.
Jeff VanHise –
Good turn-around time, but a little expensive. I have not received the DD214 so at this point I am assuming everything is correct.
MARK 1johnson –
WHEN ONE NEEDS A SERVICE AND GOES ON LINE TO FIND A RESOURCE TO ASSIST, TREPIDATION USUALLY ACCOMPANIES THE JOURNEY. A CREDIT CARD IS GIVEN TO SOMEONE UNSEEN AND UNKNOWN… YOU ARE COMPLETELY AT THE MERCY OF THE FATES. APPLYING TO TOUCHSTONE WAS NO LESS SCARY. MINE WAS A REQUEST FOR A DD214 WHICH I ASSUMED WOULD TAKE AN ACT OF GOD TO GET IN A TIMELY MANNER. TOUCHSTONE SAYS A WEEK TO TEN DAYS IS POSSIBLE TO GET ONE. THEY LIED! TOUCHSTONE HAD A DOWNLOADABLE COPY TO ME IN 48 HOURS AND A HARD COPY IN 7 DAYS AND THAT INCLUDED USING THE USPS. IMPRESSED, SHOCKED, ELATED, ARE ONLY A FEW OF THE ADJECTIVES THAT DESCRIBE HOW I FEEL ABOUT THE SERVICE I RECEIVED AT TOUCHSTONE. OUTSTANDING!!
Donald Macwillie Jr. (Stephen Macwillie –
I come from a family with a century of military service. As a genealogy “geek” I found Touchstone’s research on my military relatives to be quick, competent, and professional. Based on my past experience with Touchstone I would recommend its military research service to anyone interested in military genealogy.
Sheldon Mendelson –
Excellent service. I received DD214 for download in only three business days, and hardcopy via USPS in 7 business days! How long would the Government have taken?? Ugh!!! Thanks so much!!! Sheldon
dawn dodson –
I would like to thank the staff at Touchstone for their very prompt attention to my need of form DD214. Once they received all of the info required from me they had the document I needed within a week. I would recommend this company to anyone I know that may need their service.
Kind regards,
Dawn D
Steven Lonetti (kevin J. Lonetti) –
I would like to start off by thanking Touchstone and their staff, they were professional, prompt and caring to my needs. Due to a family emergency, I had need of their assistance in retrieving a form. I had to do this over the phone from a hospital, in another state, away from my home. I just wish all things in life were this easy as with working with Touchstone. Thank you again for your service.
Arthur Gosling –
Thanks for delivering in a timely fashion my military records. Obtaining the documents provided the opportunity to receive a significant discount on a new car purchase.
Joshua Johnson –
I required a copy of my DD214 document for an employment background check to verify military service. Touchstone research grouped turned around delivery of the document in mere days, much faster than going through the government request channels. I am very pleased with the professionalism, service and results and recommend Touchstone Research to anyone looking to retrieve lost documents.
Ronald Upson –
Just downloaded my Documents. Thank you for the quick and reliable service. Documents were provided in less than a week and you performed as advertised.
Edward T Howze –
You never really know how important this form (DD214) is until you need it. I needed it and didn’t have it. Touchstone was there, and understood my situation. The service was very quick and much appreciated.
Thank you,
E. Tyronne Howze
stephen coughlan –
I needed to get my DD214 for my Concealed Carry Permit and found your service on the internet, I am more then happy with the speed and ability of you guys to get the form out to me. I would Highly recomment your service to anyone who needs to get this done in a professionally fast amount of time.
Thanks again
June Kimmel (RIchard Silberman) –
Touchstone was able to get us our father’s DD214, despite that added complication that our father changed his last name a year after leaving service. So we are pleased. At times we missed some Feedback, but final result was good
kimberly winberry –
Quick service but staff weren’t able to assist when I phoned in. They either transferred me to a line that never picked up or the original line I called never picked up in the first place.
Erik Younger –
THANK YOU!!!!!
My DD214 was in household good storage and I needed it for my new house with a VA loan.
The Gov’t was NO HELP, but you folks made it easy, you found it and sent it to me and I am a very HAPPY customer.
I would recommend to any VET.
Erik in TN
Timothy Jeffers –
Articles were handled in the manner mentioned, and delivered in a timely fashion. Thank you.
Charles R Fox –
Outstanding services, download available within 5 business days and hardcopy were in my hands within 10 days, and I loose no time with Social Security benefits! Thank You Very Much, C. Fox
Doris Cagle –
Great service. I received the records I ordered within two days. The option to download is great.
Vivian Ploense –
I did finally receive the official original certified documents for my Dad’s estate. It did take over a month, however. Anyway, thank you for addressing the problem.
Gerald Whiteside –
The DD214 Express Service was well worth the money I paid for it. If anyone is in a hurry to get a DD214, this is the way to go. I received it in 7 days from initial request. Thank you TOUCHSTONE!!
Mary Carlson –
Great service, very pleased with turn around time. Documents arrived nicely packaged. Would recommend to anyone of need of military in a hurry
Jeffery LeBlond –
No review just yet, I’m trying to get ahold of some one there. For two weeks now I’ve called, E mailed either way several time but no answer. I want to order more of the products you offer and even E mailing the order it won’t go through. Please call me.
Jeff Leblond
623-566-164431
david letcher –
with my records destroyed i thought getting my dd214 would take a while.
i was pleasantly surprised to receive it on day nine.
it was worth the money to have professionals doing the work.
thanks for the quick response.
dave letcher
rating (excellent)
Jeffrey Taylor –
Was Worth every bit the charge. You are prompt and accurate and now I can proceed with the purchase of my home and insurance. I would highly recommend your company.
Sherry Mullen (Thomas M. Mullen) –
Touchstone helped me locate my deceased husbands DD214 so that I could apply for benefits and it arrived in 3 days!!!! Great convenience!!!
I will use them again and highly recommend them!!!!
Eric Mark Horvitz, II –
Straightforward, very fast, what I was expecting, was impressed with the certified copy of my dd214. Looked way better than my original. Thanks again, and I would recommend your service to any battle who needs a document. Don’t forget to make duplicates ;).
Amy Carpenter –
Very happy. Although the DD214 did not arrive at the time I was quoted it did arrive the day promised. Would use Touchstone again.
John Kirk Jr –
I am very pleased with the prompt attention to my reouest and the updates available to view through out the process.
However, the NRPC has not accknowledged recieving the DD214 request. Today is 6 Dec 2013, your update of 11 Nov 2013 informed I should hear from the NRPC in about one week (17 Nov 2013).
Please advise if further action is necessary on my part.
Thank you,
John Kirk Jr.
thomas seiter –
I received my copies via e-mail with in the stated time and the hard copy followed up shortly there after. Pleased with the overall service and you held to your end of the bargain with delivery.
Alan Max Woodard –
I requested a copy of my DD214 and was very happy with the quick and efficient service. I would recommend Touchstone to anyone.
Richard D. Dickson –
The service for obtaining my DD 214 was fast efficient and timely.
Thank you for providing this service at a reasonable charge.
Richard Dickson
James Moore –
I just downloaded a copy of my DD214. Your service performance was exactly as advertised…..thank you for your prompt service…..my order went through flawlwssly from start to finish.
I can certainly recommend your services.
Jim Moore@jammva.com ….. (USAF (Sgt. Vietnam era) & Army Res. (Sp 4) -& retired Dallas PD (Sr. Cpl.)
Kathleen Caulcett (James B. Madden) –
Wow, I don’t usually get service worth reviewing but this was FAST. And that it was people needing government records want FAST. Good job Touchstone!
Heather Murphy (Joshua Murphy) –
I was a little confused at the ease of the website at first. Normally when dealing with government documents it is a bunch of run around before getting to the “meat”! This eliminated all of it, and the staff was friendly and knowledgable! I would certainly recommend this service to anyone needing copies of their service information. Well worth the money!
Salvador Orona –
Im greatful for how quick you took care of getting my DD214 thank you
John Ramey –
Very pleased with the fast response and good service. I would recommend it to other veterans that need copies of military records.
Thank you for the good service.
Angela Milller –
The service prompt and accurate. The paid attention to my special requests, which was important to my privacy.
I requested military documents. Received extra copies too.
Lester Buchanan –
Excellent and fast If you can’t find it they can. Thanks for the great service!!!!!!!!!!!!!!!!!!!!!!
Maximiliamo Moll –
Service is great I haven’t received my DD214 yet although it has been less than the 4-6 weeks timeframe; my order number is 43810 and the agent/representative Chris was great in helping me; The only issue I saw is that my name on the request form and even on this site is spelled incorrectly; my name is spelled wrong, it’s Maximiliano Moll and your system has it Maximiliamo; it’s not ending with a m but with a “n” correct way of spelling my name is Maximiliano Moll; I hope this does not delay the process; I emailed Chris the agent for order 43810 and hope the error gets fixed; not sure if it was his fault or mine, but overall the service was good.
James Neill –
I appreciated the quick response and slick process of getting my dd214. My only complaint is that the price seemed a little steep.
John VanHart –
I applaud your quick service. The material I received was in good condition considering the documents are 40 some years old. I could not have ask for better service. I would recommend your service to anyone trying to locate these types of documents.
Mark Donalson –
Fast results. A little slower on the hard copy than promised. May have resulted from the USPS Christmas rush.
Steven McJimsey –
Your service was very effective and would advise others to use it. WE had a small time lag (due to holidays) but when I inquired, was answered and expedited. thanks so much.
DONNA DOERSAM –
I was very impressed by the navigation process through the website. I did get the document within the 7-working day parameter through the download. I would only suggest that once your order is in the processing mode the researcher/team member would shoot even a timed email to let the person know we are still looking for the document. Since that process is the longest. I am happy the online chat person put me at ease when I tried calling it was continuously busy and maybe another suggestion if there was a call back method when you are next in line would be great. I want to thank Touchstone for the due diligence and with this effort I know have the chance to purchase our new home.
harry simmons –
Thank you for your prompt response to my request. You provide a valuable service particularly when proof of service is needed quickly.
Jason Nehl –
Most excellent service! I Cant believe how easy and fast it was. lol, what can I say that doesn’t sound cliche? uh… just very easy. They called me and did some adjustments that I messed up and sent me the info a few days later. Easy as Pie.
patrick shields –
Needed this for loan. This company is the best and came through with document as requested. We appreciate it so much!!! Highly recommend. Super fast.
Mark P. Howard –
The service I received from you all is great. I sent for DD214 form from military the same time I applied with you all, and I haven’t heard from them yet. I give you all a five star rating for service but two stars for the price of the service but it was worth it, and I would recommend it to a friend.
Carlos Santana –
I liked the service you have provided me, and, once you had retrieved my record, the availability of an immediate downloadable copy.
Steven Smith –
Fantastic turn time. Ordered on a Thursday and got an electronic copy Tuesday with Monday being a holiday. Paper copies in FedEx by the next Thursday. 2 Embossed and sealed copies of my separation paperwork. Thank you Touchstone.
Anthony Poore –
I would like to express my sincere appreciation for your services.
Although I was somewhat skeptical at first, my fears disappeared when I
received the timely results. The show of legitimate concern on behalf of
the agent, the personal attention displayed when I had to call for
assistance and the follow-up on the same through E-m@ils was not less
than outstanding. I will recommend you to all my friends and post your
address on the VA bulletin board. Once again, thank you very much.
Sincerely,
Anthony Poore
Jeffrey Tanner –
I could not find my DD214 anywhere, touchstone retrieved it in 72 hours…thanx Molly
William Randles –
Thank you.
Very quick and painless. Very helpful as well.
Thank you again.
Dennis Geesaman –
Overall, I thought your service was very good. Once my records were found, the process went very quickly. IF there is a problem in finding records, it would be nice to have a quick message stating the problem. For over a month I waited to hear that my records were found & copied. If needed, I would use your services again.
Melissa Bodnar (James G. Bodnar) –
Initially, I was skeptical of this service- as it was online and I had never heard of it before. As it turns out, the people were very professional, pleasant to deal with, and were able to assist me when my computer software wasn’t compatible with what they were sending. The results were amazing. I ordered my father’s DD214 records to aid my widowed mother with possible financial help in an adult living center. Unfortunately, my father missed serving in war time by “months.” I suppose that its actually a good thing that he missed actually seeing any war time. Obtaining the documents finally put some closure on the issue, and my mother is very grateful to actually have his documents from that era of his life. The company backs up what they advertise- we received the information by both mail and email in no time at all.
Thank you-
Satisfied customer
Elaine Adams –
I have to say that I received a copy of my DD214 very quickly. The price seems a little high, but this service delivers exactly as they claim. For me, it was worth the price to save the aggravation of having to deal with the military record keeping system in order to obtain the needed documents. Anyone who has ever been in, or dealt with the military knows what a nightmare trying to obtain records can be. The DD214 came via mail in a folder to keep it in nice condition, so overall, I have to say that I am very pleased with the service provided. Would I do it again if I find I need other records? Yes!
Ui Park –
I am very satisfied with your service rendered to me on the promised time frame. Simply amazed! You have good and dedicated people working in your company. I had no idea what DD214 is at the begining. After receiving the mail I was simply surprised to find exactly same thing already in my personal file(I expected to see “DD214” labeled on the paper) Anyway, thank you so much for your excellent service.
Anthony Poore –
Your service has been exceptional and I have recommended you to many of my friends to include posting your address on the VA bulletin board.
Thank you,
Anthony Poore
Lewis Smith –
I found the service very useful. I made the request and followed up a couple of times by e-mail and the 2nd time the answer came back “delivered”. It was speedy and great.
Most importantly now I will be able to complete my application for aide and attendance for my mom.
Vivian Leifield
Los Angeles, Ca
William Womble –
Your response to my needs was very prompt. I received a copy of my DD214 in just two business days after I had completed and submitted my Request Form. I would recommend your company to anyone needing copies of their military records. Thanks again for your service.
David Crowden –
I had applied for a VA home loan and was at the point where I had to turn in my documents for processing that loan. Went looking for my DD214 and could not find my records anywhere. Talk about a panic! I guess after 30 years and several moves, things get “lost”! I looked online for ways to get a copy and there are several companies that do these things for you but after reading the reviews of Touchstone, I decided to try them. Two days after they had my order, I had a online copy of my DD214 and 2 days after that, I had hard copies in my mailbox. If you need your military records in a hurry, like I did, this company delivers just what they promised…your records as fast as humanly possible!
mark martin –
I was well satisfied with the service I got from Touchstone. The report I was in dire need of was found and sent time in the time frame that was promised. Thank you so much for the great service!!
Albert Thorp –
My request was handled very efficiently. The young man who took my call was very polite and pleasant and answered all my questions. I received the requested document within a few days.
The service is not inexpensive, but when you need a document quickly the value for the expedited service is fair.
Laurie Swain –
Thank you for your help. These documents are very important to me. I am anxious to review them.
June Reyno –
You delivered the work and I am very satisfied.
Thank you and wishing your company much success in the future.
Thank you, again!
JAMES KERR –
Expecting to pay $89 and was advised on the $20 choice. Guided through process. In less than 3 weeks I just received the DD214. Very happy.
Joseph Graszl –
My wife and I needed my DD214 in order to complete our home loan and Touchstone came through for us. Thank you!
linda cullers –
I was very pleased with the service I received from your company. Everyone that I dealt with was very helpful and pleasant. I had not been in a position to do this before so I needed a lot of guidance tho the whole procedure. The timely manner in which I was served was exceptional.
Thank you!
Dima hrinblat –
very good job. There were some issues, but all is resolved and once the correct info was given the speed was great and service good
Michael Lopez –
I am well satisfied for the quick response. I was hoping to receive my DD214 in around 7 days, so when I received a copy via secure download in 3 days, I was very excited. I would recommend Touchstone to everyone and would not hesitate to use them again.
JEFF BROWN –
I DON’T KNOW MUCH ABOUT THE SERVIE. THIS IS THE FIRST TIME USE IT. I WILL HAVE TO TELL YOU LATER ABOUT IT, WHEN I GET MY REQUEST. SO FAR EVERATHING IS GOING GOOD.
Jenny Nicoloff –
This is a second request to have the billing department contact me about a incorrect charge of $97.25 to my credit card.
The explanation of this matter will be done best by telephone. So, please call me at 618-201-0013 at your earliest convenience on Monday, February 24, 2014.
I have rated your company as GOOD since my experience has been excellent until I discovered the incorrect charge on my credit card. I would hope your billing department would want to have an excellent rating for it’s customer service to me to clear this charge from my credit card.
Thanks for your time and attention to this matter.
Jenny Nicoloff (Re: Order #44279) jnkloff@gmail.com
Alfred Bargar –
I would like to thank the people of touchstone for the very fast and efficient service I received using their express service. Within two days I had a printable version of my dd214 and received a mailed hard copy in five days. I would highly recommend them to anyone in need of their military records.
Thanks again
Alfred Bargar
Kenneth Rau –
I was very happy to finally get my DD form 214 And I think your service is wonderful. The only complaint I have is that I called your customer service and never got to talk to a real person. I know you are very busy. But I think you need to hire more people to answer the phone.
Thank you again
Ken
David Atherley –
Thankyou very much for you excellent service. I was amazed that i was able to download a copy of my DD214 three days after my order and received my originals in five working days. Thanks again for your excellent service and will use your business again. THANKYOU!!!!!!!!
Ross Carroll –
Excellent response. Very timely and everything was sent that was requested. Excellent to work with, kept me informed throughout the entire process. Will certainly use again.
James Ransom –
Fast, professional and personal service. I wish all businesses – and government! – would be so responsive. Thanks Touchstone – would definitely refer your company.
Richard Bodine –
I found the service and was in a pinch w/closing 9 days out. They had a new form & my state was not listed in the dropdown. I was questioned via email that same day which State, and I responded. However the service never got my response, the following Monday 5 days later 3 business days it was Presidents Day, so that day went down the tubes. Made contact via phone the following day explained gave a sit rep and was assured we would have it n time 4 the paper work 2 be done 4 the closing, closing was 3 days out I needed it before 9AM the day before. I felt communication was poor as I was n the dark for those last 48 hours and it was not fun. With all this said the service came through @ the wire, I received my DD214 @ 1800hrs, with only 15 hours 2 spare before we would have had to move the closing. We R now N our new home and very happy. My case was unique with some crazy circumstances but N da end they produced & did what they said they would, My wife and I, R very thankful we found them!
gary dunlap –
Easy,simple,quick and worth the money.My DD-214 was in my hand in less than a week.And the agents were very respectful and knowledgeable.I highly recommend this service.
Bradley Rayne –
I was another veteran having trouble locating my DD214 during a VA home purchase. This company’s service was the top ranked, I saw during researching for an expedited return of documents, so I crossed my fingers and gave them a shot. They responded to my order quick and I had access to an online copy of my DD214 within only a few days. I would highly recommend this service to anyone in a similar situation. No complaints here. Thanks again.
James Woodward –
Excellent fast service as promised!! Buy with confidence!!
Marcius Chester –
I thought the paper that I received from the Army National Guard was the right one until I applied for a job. Then I found out after all these years that I was carrying the wrong one. I contacted Touchstone Research to find out if there was a copy of my original DD214. All I can say is they are the best research company around. I did my own research before selecting them. And the others come no where close. Touchstone is very professional and wasted no time in getting my DD214 sent to me. I highly recommend them**********.
Gerald Clark –
Touchstone was able to do in a 5 business days what others said would take at least a month. The Final Product was excellent; a download in five business days, and hardcopy following soon thereafter by USPS.
I would not consider any one else for such a important job.
Touchstone is a professional organization, not out to string you along or just get your money and feed bad results. You can depend on them
Thanks Touchstone, for saving me. This DD214 was very important and I lost my original and needed proof ASAP. And there it was in a professional package.
Gerald Clark
David Roy Howard –
very satisfied with quickness of receiveing paperwork requested. Would highly recommend this company to anyone
Alfred Hannah –
I had barely finished placing my order by phone-when I received an immediate return call verifying the order. Touchstone Research Group was straight-up responsive to my need to obtain my requested military service document quickly, and at a fair-stated cost, which was later discounted from the original quoted price. I did receive as promised the on-line down-loadable copy and the certified hard copies, via first-class expedited mail delivery. I would have given a higher rating but their scale tops-out at “modest.” Need I say more? You want results-reach out and Touchstone!
A D Hannah
Semper Fi
Keven Haysmer –
Touchstone provided a quick resolution to finding and sending me my DD214.
Roy Brown –
Dear Touchstone
Thank you for being there for me. Thank you for your timly
delivery,it helped me a lot.
kevin roark –
Touchstone was right on time. Very happy with this service. Had my DD214 in 2 days with several copies. I didn’t even have all the information asked for and they produced my order without even one question.
Ronald Reeves –
Great service, timely, fast. Would recommend to anyone in need of your services.
Brad Giesking –
I was very impressed with how efficient and quick the forms came back both in e-form and through the mail. It came in a nice folder too.
Thank you for what you do, Brad
Marco Rodriguez –
I was honorably discharged from the USMC in 1995. In 2011 I tried for 7 months, to obtain a copy of my DD214. I finally received a letter from NPRC stating that my records were nowhere to be found. There was nothing else they could do for me. It was extremely demoralizing to say the least. Fast forward 3 years. It’s now March 2014.
I wanted to refinance my house using a VA loan. I couldn’t qualify without my DD214. I came across Touchstone Group through a recommendation from the VA website. I went ahead and paid the $89 and kept my fingers crossed. I honestly wasn’t expecting results, but I figured it was worth a try. Within one week, Touchstone had my documents ready to be digitally downloaded on their website. A few days later, the hard copy arrived in the mail along with a CD of my service record! Touchstone absolutely exceeded my expectations with their service. In my opinion, Touchstone promised and over delivered. Thanks to their service, I am now saving $200/mo, using my VA Loan. Best $89 I have ever spent.
I would highly recommend Touchstone without a second thought. They are the real deal.
Anthony Sanchez –
Very professional service. Within an hour after I signed up, I received a call on my cell from Touchstone staff to confirm that I had signed up. Made me confident that I was dealing with real people and not just a website. The staff person got to the point quickly, spoke clearly, and did not speak from a script (those are rare qualities these days). Also received emailed updates to let me know the status of the order; made me feel like someone was on top of my order and that I was not forgotten. Received the item I ordered as promised, in the time frame promised. All in all A+ service. Thank you!
Thomas Britto –
You want excellent service, you’ve found the right company. Touchstoneresearchgroup.com (PERIOD)
Thank you!!
Brandon Giddens –
Your service was very fast. I was surprised how quickly you found my dd 214 and delivered it within a few days. Thanks for your help.
Ricky Jackson –
I ordered my info yesterday, and I got an email today telling me its here! I haven’t gotten to review it yet, but I’m excited to see it and review it.
Thomas Crothers –
Years ago I went through the document retrieval process on my own, and you know how long that took. This is the first time I have used your service and your responsiveness exceeded my expectations. I have no idea (nor do I care) if my records were hard to locate but the turnaround from your researchers was impressive. I definitely received good value for the fee and will recommend you to friends when they have a similar need.
Robert Mccomb –
The process was very fast. Everything promised was delivered and on time! I would not hesitate to use this service again!
George Merrell –
Thanks for the quick service easy and fast would use again if needed
Thanks George
John Hobdy –
Well done job. I would use the service again. Thank you very much.
Dominic Powelson –
My experience has been good so far. Ordered my dd-214 and before I could even pay someone was calling me to confirm all my personal info and set up payment. The gentleman was very professional and helpful. Thank you so much!
ralph arnold –
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I was satisfied on the whole with the service, though it took much longer than I had supposed and I was under a time constraint, so nervous about it. I had been told I could buy the “3 day or 7 day turnaround” and was not expecting almost three weeks.
The service record which was included was not even readable, but guess that is due to the age of the original.
Also, it was never mentioned that there is a postage fee when the order was placed.
andrew lobach –
Very quick,, very awesome easy. To have done it the old way would have taken forever. Who wants to wait when you can get it now.
“J” Asher –
My experience is 100% positive. Fees were reasonable. You receive email updates showing the progress of your request.
At the successful conclusion, you receive both online and actual copies.
What more can one ask for.
George Merrell –
I was very pleased with the speed of service I got, and the feedback from you. It was only a week to get my papers I needed. I would tell everyone to use this web site. Thanks so much for your help.
George
John Blake –
Have been very pleased with your work and providing information requested on a timely basis.
harvey beringhause –
Thank you for the good job you did getting my DD214. Special thanks to Molly for all the help she gave us.
Leslie Hawkey –
While not as speedy as I had hoped, the service was good and I would use them again. [Each case is unique.]
gerald ditchfield –
Touchstone helped us immensely. We needed my father’s DD214 in a hurry, and the military was going to take up to 3 months. Touchstone was able to get a copy in 1 week. We appreciate the service.
John White –
Touchstone was expedient and persistent. Although the records were archival, Touchstone continued researching until they retrieved my father’s separation papers from the military. We appreciate the services which we received from Touchstone.
andrew lutey –
Touchstone provided service as promised in their website.
They may want to consider training the call center agents to answer questions instead of pushing the customer’s call to a recorded message.
Dolores Smith –
I got the “DD214 FOR VA Home Loans”. It had been 18 years since I’d been out of military and could not find my DD214 anywhere between all of the moving around, and the underwriter needed this for closing within 30 days. There is NO way to order a copy of this off the internet overnight, no matter what some of these sites claim. So I contacted Touchstone; two copies of my original DD214 arrived to my house within 7 days.
The copies won’t have the raised seal on it; however they are an exact duplicate of the original and are sufficient for faxing or scanning/emailing. I realized they are an exact duplicate because 2 weeks after receiving my DD214 copies from Touchstone I found my original DD-214 in the attic. But lesson learned…I now have plenty of copies, and Touchstone kept us on track for buying our home.
John Kite –
I was very pleased with the service. The only part I didn’t like was the initial signing in etc. For an old geezer like me, the process was confusing. A phone call straightened it all out, but a call shouldn’t be necessary.
william waller –
The service was excellent. The person I talked with on the phone was polite and efficient. My DD214 was available for download as promised.
James Cornell –
To all concerned: 4/17/14
I found this service to be excellent, on time and easy to communicate with.
Well worth the money to receive the information ASAP.
I would certainly use this company again and recommend them highly.
Patricia KuyonMitchell –
Great service! Touchstone provides quick timely service I will definitely tell friends and family about their services
John Bunegru –
I needed my DD214 to apply for a permit and needed it quickly. I placed my order on Tuesday, 4/15 and received exactly what I needed 48 hours later! Awesome service. I would recommend this service to anyone looking for past records. Received emails letting me know what was going on every step of the way and I am very happy with the service I received. Highly recommended…
Ian Perrault –
Very impressed with the speed, quality service, and care for customers. Will definitely recommend to anyone needing your services.
John Halfen –
Excellent service. Would have preferred email (pdf). Why not? [Thank you for your review. eMail is very insecure and your personal information can be intercepted. That’s why we notify you by email that your records are available for download, and we make them available to you from our encrypted server.]
wallace mcCulloch –
Good Morning:
Thanks for providing an opportunity to critique your service. Once the order was placed there was a flurry of activity asking questions of us to narrow the search. In a very small amount of time a NGB Form 22 was located and emailed to us from the Wisconsin National Guard. It was timely and appreciated.
What we did not receive was a package from Touchstone with the documents as advertised. Since the e-mail came from other than your organization we still expected to see the documents arrive from Touchstone, which never happened.
William Buxton –
Overall the service was very good. The online signature signing did not work. This was overcome by signing a printed version of the order page and e-mailing it. I received my order, and was greatly pleased to have a paper copy plus a digital copy e-mailed to me.
william farmer –
The service was very helpful and quick. Touchstone had my request fast and ready without any problem. Thank you for your professional and timely service.
Tommy Jones –
Gentlemen,
I would like to express my appreciation for your prompt service in providing my DD214. I was at a point that I could not wait for the usual wait time for the service center to assist me. I saw an advertisement for your service and it provided everthing thaat you advertise. The turn around time was very timely for me.
Once again, thank you for your prompt service.
Best regards
Tom Jones
Frederick Novak –
It’s refreshing to deal with a company that does what it says in a timely and efficient manner. I appreciate the fine service you have provided.
Thank you for your time,
Frederick F. Novak
dennis stroup –
Service was very professionally handled by knowledgable individuals. Product ordered was sent in an expeditious manner and was exactly what I ordered. Could not be more happy with the service.
thomas trunnell –
The service was as advertised. Prompt, thorough, good.
Jimmy Yates –
Thank you for the efficient and speedy service again thank you.
Hunter Toyofuku-Aki –
I ordered my DD214 on April 20,2014 and received outstanding Service. Thank you very much..
John Akins –
I ordered my DD214 on Friday and had it electronically on Tuesday. Great service! Worth the money to speed up the process.
frank bane –
Nice job- You got it within a week so that I could download a PDF version on line. The mailed version arrived shortly after.
One bit of criticism- It was difficult to monitor the progress of the search- At the one week mark I was looking for an alternative company because I had no idea if yours was to come through shortly or not. It came through that day- but my stress level could have been eased if there had been communication.
[Response: We recognize that clients want their records quickly. That’s why they come to us. Let’s look at your order. You ordered our three day service for your DD214 on Tuesday, April 22, 2014, after noon – after our 10 am ET processing day. Wednesday then becomes Day Zero. Processing days include only business days. Thursday is Day 1, Friday Day 2. And Monday, April 4431th, the day we provided to you your record by download, Day 3. It’s the apprehension that makes the time pass so slowly. We do understand this, and we try to lessen that fear. Regards, Martin, Supervisor]
LeLani Mandac –
I am pleased and relieved with this service. I needed my DD214 documents in a hurry for employment. After ordering them early in the morning on a Wednesday, they were available to me via download by Friday morning. In the past, I had ordered these same documents for free directly through the government and it took approximately 5 months. Thank you for this option of ordering same day service. It is pricey, but I couldn’t afford to take a chance on not receiving the documents quickly. Now I will have them both electronically and in hard copy and should never need your service again. Thank you for coming through for me sincerely!
Ricardo Lancaster –
The service was fast and Very easy to understand.. I wouldn’t change a thing..
Hunter Toyofuku-Aki –
I ordered my DD214 through TouchStone Research and I am very pleased at the professional service and outstanding communications.
On a scale of 1-10 ( 10 is the best) – I rate TSR # 10..
Regards,
Hunter
linda tregre –
Since all my records were lost in a fire that took everything, I was trying to rebuild my life with the documents that I deemed important. I could of went through regular channels but the wait time is unreal, so I choose this service. Four working days and I had a copy of my DD214. As I stated I did not think I would need it for anything but who knows what the future may hold. To me it was worth the expense.
Clay Nichols –
Touchstone’s service was great. I needed my DD214 for a new job. After more than 30 years since separation, the original was no where to be found and I needed the DD214 like yesterday. I contacted Touchstone through their website. The request was made over a weekend. Within three days from the weekend request, I had the DD214 in my email inbox. Two days later, I had certified copies on my porch. Obviously, this is not a government run organization. Touchstone prides itself on service. They delivered.
Thank you Touchstone.
Vladimir Wadegreene –
THE BEST SERVICE EVER! It only took a week to get my DD214 from Touchstone whereas the VA takes months!
irby miller –
Thanks for the expediting my request for DD Form 214
Philip Rhett –
To all concerned.
I would like to express my extreme satisfaction in regards to the quality and speed of service I received. Your staffs attention to detail and professionalism is top notch; I would defiantly recommend your service to all my friends.
George Diaz –
The military service center could provide the DD214 in 6-8 weeks. We had a deadline with VA for a mortgage and could not wait that long as house we were buying was 99% complete and builder did not want to wait that long, otherwise he would charge us $50 a day until mortgage was approved. Somehow my DOB got entered in wrong which caused a delay. I still got info within 2 weeks which was amazing. Thanks.
Kenneth Hilton –
Very satisfied with service, my records had been lost in the fire and they were able to furnish my dd214 to me in very short time
Richard Davis –
Quick just as promised. I really appreciate this service. The only negative thing is that it seems a little pricey. But when you need these documents quickly like I did for a job position the cost was worth the service. I would definitely use it again.
james wren –
Thank you so much for recovering these documents! I can*t tell you how much I appreciate your help with these papers. Sincerely
Vera-Lee Wren
Samuel Allen –
It was fast. It was prompt and it was thorough. It allowed me to do what I needed to get done in a timely matter.
norman turner –
My father Norman Lee Turner died 30 years ago.I am his daughter and I wanted my Dads DD-214 so I could do a memorial for him. Your company is so nice and helpful,I contacted your people on June 5,2014 and I had it on June 10,2014. I have told everyone about your company and how to get in touch with you. WOW Thank You! Sharon Turner
Ramona Logue –
I appreciate that your service was so prompt and you delivered what I requested. I thought that I was out of options and might not receive the
documents I needed in time to file a claim for my father. After being disappointed in attempts to retrieve the necessary documents through the VA your company was a life saver.
Thank you for the service you provide.
Thomas Sweeney –
Your service was very good. Someone was on the phone with me before I was even off the website. He walked me through the whole process and I received my DD-214 by email within a couple of days. Amazing.
Gary Krafft –
I needed a “member” copy of DD 214 that showed character of discharge. Form had been changed by the government in the early 80’s I’d guess and it was an attachment to the DD Form 214 that I had somehow lost over the course of many moves over many years. Contacted Touchstone and filled out the form; e-signed it. They immediately assigned to a researcher in St. Louis. Order placed on 6/11. Intervening weekend. Notified 6/16 that document had been mailed and should be received in 2 – 4 days AND the form was immediately downloadable as a PDF. Fast and responsive service! Can’t ask for anything more. I recommend Touchstone’s service.
nicholas gonzales –
Thank you, I haven’t received my hard copies yet so i really don’t know if you got me what i need.
Rob MacAulay –
The service was fast and precise, just as advertised and I received the documents already certified, so this helps save time as well.
The only critique I would like to add is that the 2 day delivery was thru US Postal Service and although there was a tracking number, they lost the documents for 2 weeks.
My suggestion would be to give the customer of choice of overnight delivery carriers because FedEx/UPS are far more reliable than USPS, especially since the documents being sent are so critical in nature and timely as well.
Good job overall, but if you could add FedEX/UPS, then that would be better.
Thanks,
Rob
[RESPONSE: Rob, we do offer FedEx, but since we provide an immediate download once we retrieve the record, which is usually sufficient for most purposes, the charges for hardcopy delivery via FedEx are usually not necessary. For this reason, we generally recommend USPS Priority Mail for inexpensive, generally reliable delivery and tracking. We are considering UPS as yet another option, but have not yet had the need. Thank you for your comments. Martin]
robert desjardins –
fast, efficient, accurate and affordable. I would highly recommend this service to anyone.
larry ivie –
The service that Touchstone provided was invaluable. Used the service to get needed records to apply for a much needed home loan. Contacted Touchstone, was given a choice of services and their associated costs. The service I chose was the basic plan, I gave the rep the info needed, and, as advertised, Touchstsone sent me the required documents well within their stated time frame. If you need the documents they can provide in a hurry – Touchstone IS the service to use.
Sherman Weadock –
I called and the person I spoke to was very helpful. He got me the needed information quickly, 3 working days, and I was able to fill out needed VA paperwork on time to close on a home loan. Thanks for your quick response. In fact, the loan officer said that he was going to recommend your service to his collegues, as they run into this problem fairly often. Going through the govenment may take weeks to get the information.
Michael Sturm –
The service was exceptional and the document was received sooner than reported when I agreed to pay for your service.
Thank you,
Mike
norman turner –
Thank You so much!!! Your company has wonderful customer service and a joy to deal with. So fast, I’ve told everyone about your service and recommended you. I had my Dad’s DD-214 available for download in two working days, and the shipped copy in 7 days. WOW.
Frank Eaton –
I have found your service to be very useful for my current needs and for future needs. The individual I spoke to on the telephone was very professional and courteous.
Thank you,
Frank Eaton
casey martin –
I appreciate your fast service, however, I specifically requested a “Member 4 copy”. I did not receive that one. I have my DD214 just needed to replace the “Member 4 Copy” ???? please advise…. [Please see our Frequently Asked Questions (FAQ) section, Number 9, where we address this issue.]
james hopkins –
I needed my DD214 right now and in a hurry. The associate on the phone was professional and got my documents to me within a few days just like he said he would. Touchstone is my goto company.
James Hopkins
USMC
francis callaghan –
Needed the DD214 to refi the house. They delivered in about two weeks even though the enlistment began in 1950 in the California National Guard, and finished by serving in Korea with the U.S. Army.
Thank You, money well spent.
Frank
JAMES thompson –
I feel the service and communication regarding issues relating to my particular case was excellent. Thank you.
Victor Thompson
frederic freidus –
You delivered what you promised
WHEN I COULN’T DOWNLOAD IT you sent me directions how to
you even gave me password over phone
The hard copy came in 4 days rather than 3
but since I had downloaded it- not a problem.
Thank you
Douglas Cruickshank –
Touchstone provided excellent service, processing my DD-214 request in only 2 business days.
douglas king –
Your service is expensive, but certainly worth the money. I was very satisfied with the speed with which you deliver.
eric sunden –
Such amazing service, we needed military papers that were lost for a VA loan to purchase a house. We would have lost the house we put an offer on because getting the papers needed would have taken months to get. We did the $99 service and had the papers in 3 business days! Thank you so much your service and help it is greatly appreciated. Signed, a VERY satisfied customer.
Harold Augustus –
The Service was Outstanding. From the time I requested my DD214 and receipt of the documents was More then I expected. Much appreciation to the staff and I will highly recommend you services to other Veterans I know who may need copies of the Military Documents.
Roger Byrum –
Excellent service. Touchstone obtained my DD214 in the minimum time possible and made it available through its website immediately. I could not have been more pleased with the service I received. Well worth the price.
Basilio Galvan jr. –
great service!thank you for everything i will highly recommend it to somebody else.
Frank Eaton –
As a first time customer, I think your service is an excellent way to acquire past service information/documentation.
Thank you,
Frank Eaton
Glen Whipple –
I was very satisfied with the service. Almost as soon as I registered on line, I was contacted by the person who would be running the search on my behalf. Although I wish the service was not as expensive, I realize that when you want some documents or such that originate with the federal government quickly(as opposed to normal channels), there will always be a cost involved.
bobby robbins –
Thanks you for the service provided by Touchtone. The information received was complete and much more than I expected. I had requested copy of my DD214. It was received along with complete transmittals and record of my active duty service. Thanks again for all your company does in support of urgent request from inactive veterans.
eric sunden –
The only way I can describe the service of Touchstone Research is AMAZING! They did exactly what they promised I received my military records in 3 days so that we did not lose the house we wanted to purchase. The wait time to get those papers myself would have been 3+ months. I recommend Touchstone to anyone they did exactly as promised. Thank you Touchstone! Signed an extremely happy customer!
CHARLES COOK –
Prompt Service. The DD 214 was available on line as promised and then several copies were delivered via mail.
Perfect!
Charles A. Cook
Capt USAF
MARTIN GLASSMAN –
I AM PLEASED WITH THE SERVICE
I NEEDED IT FAST TO APPLY FOR PARKINSON COMPENSATION
IF I VERY NEED MORE RECORDS I USE THIS SERVICE AGAIN
AND TELL OTHER PEOPLE ABOUT IT
THANKS
MARTY
Jesse Yellen –
This was a wonderful service!!!! I had been waiting for weeks trying to do this on my own and Touchstone did it in a matter of a few days!!! Thank you so much!!
Byron Keith Fite –
Had a Great experience with Touchstone. Everything was quick & without a bunch of Red Tape!!! I will continue to use their service, because they take the hassle out of dealing with the government…
Gwen Eager –
Thanks so much for your prompt service. I would definitely recommend your company.
Again, I really appreciate your help in this matter.
Sincerely,
Gwen Eager
Damien Ralston –
I contacted Touchstone about getting copies of my DD214 forms. I was a little skeptic at first but took a chance that paid off. The staff that contacted me were friendly and called immeadiately after I submitted my request. I was surprised that they had them in the time frame that they stated. I was sent scans pdf and also recieved hard copies in the mail. This was a big help as I didn’t have to wait to get them before I could send them where I needed them to go. The only thing that might need some improvement is customer service. I had tried to call several times to get an update and was unable to reach any one. Overall I would use them again and recommend them to a friend.
frank muller –
Great service
They do what they say will do
On time
Complete accuracy
These folks are good
Steven Jordan –
I want to say thank you for the valuable service that you provide. I had lost my DD 214 and thought that it would take a tremendous amount of effort and time on my part to receive a duplicate. Your service was the answer to my prayers. The service you provided was very quick and professional. I would highly recommend your service to my fellow veterans and friends. You did me a great service. Thank you!!! [No, Thank you for YOUR service.]
richard wilson –
I am very impressed! I ordered a copy of DD-214 and selected the express service (1 week). I did this on a Monday and received a notice that it was available to me as a download on Friday and was also notified that it was shipped priority mail. I had my reservations hiring a service but needed this document expedited in order to proceed with my VA home purchase. They really came through for me and I will be recommending their service to everyone. Thank you Touchstone!!!!
Chantel Borba –
You made it very easy to navigate through your website and order my DD214. I was surprised and glad I received my copy of DD214 so fast. I was expecting to get it within a week or more and received it in 2 days. I am extremely impressed with this company and would recommend your service to others. Thank you!
louis hankins –
Great customer service fast turn around
Answered all questions I had
Cecil Spivey –
You delivered that which I ordered at the time you promised. Especially helpful was that the DD 214 was downloadable as soon as it was available to you. I subsequently ordered the OMPF 201 because the DD Form 214 did not indicate the medals awarded. The service member for which I am doing this died this morning,Sunday and would appreciate if I could have the 201 expedited as the funeral will be Tuesday. I don’t know if this is possible. The obit is not posted as of tonight Sunday. It will probably be available tomorrow Monday in the morning.
Thanks for your help,
Wayne Spivey
Patrick Kelly –
Al information I requested was sent to me. Thank you, you did A great job. Thanks Pat
ronald cupid –
Good service. Information requested was received on time. The information was not damaged during the mailing process.
Thank you for the prompt and efficient service.
Ronald Cupid
7/29/2014
Peter Demers –
Peter Demers is my brother-in-law. He does not have access to a computer so I assisted him in obtaining his DD214 from you by using my E-mail address (OMITTED for privacy). I download his DD214 Form from my computer and provided him with copies. Subsequently, he received a package of the documents and certificates of service in the mail. He called me immediately and had nothing but praise for your firm. If you want any further statements, directly for Mr. Demers, you will have to contact him directly by mail at his address which you have on file.
James P. Pettit
frank muller –
First class service
You say you can do it
You do it under the time you promise
You are a quality resource that produces results
You advertise
You deliver in what you say you will do
Thank you!!!
William Mower –
Outstanding service. DD214 received within the 7 day frame despite document requested goes back to 1965. Very happy with all the personnel I talked with. Very helpful and knowledgeable.
richard kirkpatrick –
Thank You!!! Without the research services of Touchstone Military Research Group, I was in eminent jeopardy of loosing the home I had placed an offer on.
After my service in Vietnam, I carelessly misplaced my “certificate of eligibility” after one of my moves. Without it, a VA loan would not have been available to me.
My sister contacted Touchstone and was able to help me in obtaining this monumental task in just 7 days as promised and for a very fare fee for service. It felt like a miracle after getting no where with the usual channels over several weeks. I cannot praise Touchstone enough for all that they did on my behalf!!
Respectfully,
Richard
Jonathan Harris –
No better way to get your DD214 fast! Worth the money. Quick and easy.
Ronald Cherry –
Thank you so very much. Your fast, prompt, and efficient service was appreciated. A vet thanks you………………
Jose Perez Cabezas –
Your services were very helpful to me. Thanks very much for your help and I recommend Touchstone to any one who needs help with military service paper’s.
Richard Marshall –
Fantastic! Received my DD214 in just 3 days. Amazing as the document had been issued 42 years ago. Thanks Touchstone!
William D Drane –
I have nothing but good feelings about your service. Employees were kind, efficient and prompt. One was named Chris, the others I don’t recall but commend them all.
Thanks for your prompt service.
Bill Drane
Sammie Benjamin –
OUTSTANDING!! Touchstone, you all saved me from having to do another six months in the military. Without the paperwork that you all provided, I would not had been able to retire 30 September 2014. You all came through for me in five days, when my original request through another source still haven’t come through, and that has been almost two months now. TOUCHSTONE, THANK YOU ALL AGAIN! YOU ALL ARE THE BEST!!
If anyone reading this that need military documents ASAP, then TOUCHSTONE is the #1 choice.
Gary Sutton –
I am happy with the time in which I received the documents. However the documents were mostly unreadable. Respectfully, Gary Sutton. [Gary, please see our Frequently Asked Questions regarding copy quality.]
Phil Aldrich –
The service was performed as advertised-timely and with ease. The prompt service in finding and sending my DD214 allowed me and my family to purchase our home.
JEROME CAMPBELL –
I requested a DD214 by FAX, but apparently they didn’t acknowledge receiving it. Only after I redid the form and this time sent it by E-processing did they begin research. I got the requested document fairly rapidly after they got the second request. Overall a good process. I got my form in the time I needed it. Thanks TOUCHTONE.
LARRY RILEY –
I want to thank you for your quick service, worth ever penny.
Ricardo Leon Guerrero –
Touchstone Research product and service are excellent. I needed my DD214 Copy 4 from 26 years ago for my employer in order to add my military years to my years in Guam’s Department of Education. For a nominal fee Touchstone quickly found it and expedited to me here in Guam in about week or so. Thank you Touchstone research for making my retirement date 5 years closer. [Please see our FAQ regarding Member 4 Copies.]
Alfred Shugrue –
I am very pleased with Touchstones service. We were crunched for time and I needed a legible copy of my DD214 for our VA loan refinance. Touchstone kept me apprised of my order status by email, I just downloaded my copy from the website. It was within a week of placing my order for express service. Thanks to Touchstone our VA loan refinance is going to go through.
moises contreras –
I did not have any communication on the phone most just on computer but at the end I got what I needed so I am happy.
Joseph Willis –
I could not be more impressed with how fast you guys retrieved my dd-214
richard halpern –
Your service was excellent. On time and you delivered all the documents I requested. I would recommend you ,
Jefferey Tancre –
Very fast and great service. I lost my dd214 years ago. I knew I would need it agian and did now. Saved 1000 dollars on my new Indian motorcycle.
Thank you for the very fast turn around time.
Elaine Sanders –
My family and I were very pleased with the results of your service. Our product was delivered to us in the time that you allowed and it was what we requested. We would recommend you to anyone needing your service. Thank You Elaine Sanders
bamidele adefolalu –
I have to say at first I was skeptical because before I started I did some research and some of the reviews were not positive. But my situation was desperate so I went ahead and used them.
Let me say the service was excellent, professional and helpful. All my calls were answered and I had my DD214 in two (2) days and I got hired.
I recommend this service to any vet. [Each case is unique, and sometimes, if the Government has lost the record or never created it in the first place, it’s the messenger who gets blamed. Our competitors, too, are envious of our success. Phoney “complaints” on the net are, unfortunately, not uncommon. It’s easy to do, but such tactics are beneath us. In the final analysis, we’re the oldest, largest provider of military record research services with over 50,000 completed requests from E1s to one or two O8s, and with a legion of positive reviews; even unsubstantiated complaints are a very, very small fraction of our business.]
Charles Van Newkirk –
Your service was performed in an timely and attractive manner. In fact, were your service a girl, I would make every effort to date her! I’ve never been so satisfied in all my days, and this says a lot as I’ve enjoyed a great many days of being satisfied.
Keep up the great work, and may you and your enjoy the fruits of your labors, as well as the fruit of your loins!
Love,
Chuck
john powell –
To the Touchstone personel,
We received the document in a timely manner and the assisted living home is reviewing it. Thank you very much for an efficient service.
Christine Hinckley
Walter Kopicko –
My experience with Touchstone was pleasant, my paper work came on time. I would recommend you to all my friends.
Hugh Clark –
Provided requested document promptly. I’m quite satisfied with the service.
david gregory –
I never done something so important,which turned out so easy.The service was excellent.I applied on line for my DD214 (1970–1976) on a Monday afternoon . received it vie e-mail Thursday night””’ Now I have new home with a VA loan. I could not be any happier”” Thank you Touchstone
charles savas –
I was discharged in the early 1960’s and misplaced my dd-214 shortly after that.
When I needed a copy I contacted Touchstone and they were able to locate it, copy it and get it to me in only 5 days. I highly recommend this company and the service they provide.
Ralph Gordon –
Other than not yet receiving my hardcopy by mail, I did make use of the digital download copy, so everything’s fine. [Ralph, USPS reports on your tracking number that a forward request was placed on your end. Hopefully you’ll receive the hardcopy soon. If not, your shipment included insurance, so we will be happy to ship another copy.]
john 1murphy –
The service was most useful, but did take a bit longer than I was expecting, due to my Dad’s records are archival. I was very excited to receive them in the mail. Job well done. Thank you.
Fred Bagley –
I found your service to be very useful. You got me my documents very quickly…frankly I did not know how to go about obtaining them by myself. Many, many thanks…….Fred Bagley
albert schisano –
Your service was extremely professional. My dd214 was retrieved from the New York State National Guard. It took alittle longer than expected, but when you are dealing with a third party these things happen. Again thank you for all your help and I would recommend your service to someone else.
jay cherlin –
I used your service in order to get a copy of discharge papers for my father. They were needed in order to apply for Veterans benefits he was eligible for.
The original discharge papers were destroyed in Hurricane Sandy.
The application was not too bad but asked for information that was unknown such as time of service and where he reported to and where discharged from. the computer would not allow the application to continue if left blank. This caused a delay until i called and was told to put in any numbers and that it would be corrected as the process progressed. Email Receipts and the name of processor were helpful. However, even tough I paid for express service it took longer than it should have.
All in all the service was good and the papers were received by email as well as express mail.
[Each case is unique. Turn-around times are averages. Unfortunately, your case fell outside and required a little more time.]
john delohery –
Your service in providing my DD214 was excellent even though it was costly. $98 was a lot to pay. But the cost was worth the benefit. JOHN P DELOHERY
John Ellis –
I placed the order online on a Thursday evening and requested 2-3 day express service. I was skeptical of the concept but after reading a lot of the most current reviews, I decided to place the order. I got a confirmation of the order immediately, a short time later I got a confirmation from the individual researcher who had been assigned the file. I needed the record for a financial transaction and stood to save $500 if I had the document within about 5 days from the time I placed the order. To my suprise the documents arrived in the early part of the following week, about 5 days after I had placed the order. Thank you for your service. It is somehow comforting when you deal with with a person or company that actually does what they say they will do, and it is increasingly rare these days. You folks did what you promised, I would recommend you to anyone.
Carol Jackson –
I recently needed a replacement military form and used Touchstone as a service to help me with this task. Rapid, professional service was offered with specific instructions on how to complete this request.
I had my necessary document with in 5-7 days. The process was made very easy. I would recommend Touchstone to anyone their professional, honest approached was greatly appreciated.
I wish there was an excellent code for their service below, they are and they deserve the highest rating.
George R. Joca Jr. –
The ease and effectiveness of the input to request my information was exceptional. The quick response to my request was better than I could ever have expected as I received my request in a very short time which enabled me to convey the information to the agency who requested it. I am extremely satisfied with the process and my results.
Amanda Regan –
I needed a legible copy of my DD214 for a home purchase. Within 24 hours I received message that it was being shipped. I’m happy with the price matching the service promised
Jeffery Head –
Service was reliable and timely. I was very pleased and surprised by the professionalism and quality of this on line service. Operators were friendly and extremely helpful in answering questions and filling out forms.
Frank Smith –
I am 100% happy with the touchstone research group. I signed up on a Wednesday in a hope to receive my DD214 the next week by Thursday or Friday. To my surprise, I had email conformation in which I could print out my DD214 by Friday of the SAME week!!! I received the hard copy Monday afternoon! If you are in a hurry for your DD214 ,try Touchstone, you will not be disappointed!!!
Tatiana Herrera –
This service is with every penny, especially if you need your documents right away. Thank you Touchstone research group 🙂
Jon Kraus –
Was always told this was nearly impossible to get a copy of my DD214 if I lost it.
Not so, not only did Touchstone retrieve my DD214 they sent it to me within 3 days electronically and 5 days for the hard copy in the mail
GREAT JOB, will recommend Touchstone to all of my friends.
Bruce Campbell –
I was very happy with the service I received from Touchstone. I was able to get a copy of my DD214 in a much quicker time frame than if I had gone through the process with other sources.
Michael Snider –
I just wanted to thank you for expediting this process. I was under the gun to get my DD 214 for a VA loan and you came through it a big way. I had the requested forms in a matter of 48 hours!
Thanks again,
Michael Snider
David Klahr –
THANK YOU FOR YOUR SERVICE. IT WAS COMPLETELY SATISFACTORY.
Regards, David
gary Moore –
Touchstone ‘s service was great. You promised to retrieve a document for me in a week and you delivered. The VA would have taken months. Thanks much.
Gary Moore
Brian Andersen –
My overall experience was good and successful. I submitted my request/purchased an express same day download on a Friday afternoon and ultimately was sent the email that I could download my DD214 on Monday evening at 8:42PM. I did not hear much in between to let me know what was going on, just an email stating the process had started and another stating that it had been assigned to a researcher. After several emails from me to touchstone, I finally was sent my paperwork. Again, successful and quick, but a little nerve racking, wondering if there was a problem or if it is supposed to take 3 1/2 days (not work days, but actual days) to get a same day download.
At the end of the day, I am happy with the service.
[Our processing day closes at 10 am ET, and only business days – days the records facilities are open, are counted. So a submission om a Friday afternoon would not be submitted until Monday.]
Robert Mills –
Service was quick and retrieved all appropriate documents.
Stephen Jones –
Great service. Received my order before the promised date.
barry morris –
Thank you folks. You were outstanding and very professional. I will highly recommend your services to all vets and personal friends. When you can complete a mission and keep your word, that means a lot to us. Thank you.
Barry Morris
Thomas Tarka –
This is a great service, a lot easier than waiting for the government too. Thank you very much!
Drew Bolton –
Great Service! Fast and very thorough. Will recommend to everyone I know that could use this type of service.
Larry Carlson –
Your service was fine, Too much Automation, and when we tried to get thru to a live person, we couldn’t… But everything worked out o.k. in a timely manner….Just a bit of confussion, thank you…..
Leo Knapp –
This company far exceeded our expectations. Our order was delivered in less time than promised. We received periodic e-mails on the progress of the order, and a download was available in time to meet with our mortgage broker before the original was even delivered to our home. We highly recommend this service.
Theresa Langley –
“I was very pleased to find this service. The VA had not been able to locate the records we needed to get the appropriate benefits upon my Dad’s passing. Thank you!”
Joel Cloeter –
Service was fantastic. I got the document in under 3 days and the government would have taken 3 months (at least). This just saved me over $3K in tuition costs. Thanks.
James Mallory –
Thank you for your help. I needed to retrieve my military records and your solution was fast, easy and helpful.
John Fetherlin –
Thank you for this service. After the initial glitch of obtaining the brothers DD214 I was pleased to get the correct paperwork in a timely fashion. I wish I could have found the service number to make your job easier but you did well without it! Thank you!!!
carl lowery –
Good service. Helped me out of a tight spot. I believe it is necessary for there to be an alternative to the standard hurry up and wait service that the military offers.
James Downing –
I would definitely recommend this service. I have not received the hard copy in the mail yet but the email response was very fast and I expect to receive the hard copy within the 7 days or less !
Richard Wyttenbach –
Great service. I am buying a house using the VA Home Loan program and they wanted me to submit my DD214 version that shows that I got an honorable discharge. I did not even know that there are two versions of the DD214. No one ever gave me a copy of “Copy Four” when I retired after 32 years in a Navy uniform with five Legion of Merit awards at the rank of Captain. Touchstone knew all about the Navy having different versions of the DD214 and got me a copy very quickly. Thank You.
Joel Cloeter –
I got my douments (online) within 2 days. Perfect.
emmanuel maldonado –
Great service. I would definatley recommend this service to any veteran in need of their military records. They are very reliable and very fast in sending your records to you, i received my CD, and hard copy that same week. Great customer service. I was very happy with their service.
Alex Beltran –
Wow! I am impressed at how fast this service is. I am purchasing a new home and at the last minute my lender is telling me that they do not have my DD214 for the loan. As I’m freaking out, I’m searching the internet as to what was the quickest way to obtain that form. I found the Touchstone Group and from what I’ve read, there are good and bad reviews about the service so I took a chance and purchased the Express Service. I ordered the services on a Wednesday and got the paperwork Saturday morning. You can do this for free but it would take weeks to get that paperwork and I didn’t have much time as I am closing on my house within the week and needed my dd214 to finalize my loan for VA eligibility. My only negative comment about the service is that they do not correspond very well. I made phone calls and sent emails as to what the status was for the dd214 and received nothing from them. Touchstone Group, this is something you need to work on especially for customers like myself who paid $127 for an expedite service. I think this would be an EXCELLENT service if their communication to the customer was as good as their delivery of the product. All in all I’m satisfied and looking forward to my new home.
Steven Menefee –
For a research site, I was extremely impressed by the follow up to ensure I had provided Touchstone Research Group with all the information possible to expedite my request for my DD214. Touchstone Research Group was prompt with my request was they received all materials. Thanks again for making this a pleasurable experience for me.
DAVID VON SAVOYE II –
I needed my DD214 for a employment opportunity and Touchstone came through fast !!! easy to fill out, great customer service! Thanks Touchstone !
RICHARD MARKOWICZ –
We tried to get my husbands discharge papers for the last year from the government, but they said the records had been burned in a fire years ago; we sent every piece of information they asked for, but never got them. We went on your website, paid our fees, and we just got home from a 10 day cruise, and there was the discharge paper from you. Thank you so much for you speed We got exactly what you said we would; we were so happy. Thank you again. We would recommend your services to anyone. Richard & Evelyn Markowicz
Timothy Herrington –
Terrific service! I was extremely pleased with the competent and professional help I received. I would highly recommend your service to anyone.
Sam Whitmore –
I always get a bit nervous paying out a $89 fee in advance to a service provider I’ve never heard of, who promises to do something for you. There are so many scammers out there, right? Touchstone is no scammer. They said they were going to do something for me and they did it, just as they said they would.
Previously I did business with the govt. office in St. Louis to get my Dad’s DD-214. What a nightmare. I tried contacting them twice to get the status of my application, then when I finally got through to them on the phone, they said they hadn’t heard from me so they terminated my application.
Touchstone should have been my first choice. You should proceed with confidence with them.
shay shearer –
Great………………………………………………………………………………….
James Smith –
I want to thank the staff at touchstone research group for making it possible to retrieve the DD214 papers that were ordered by me. I received the fast service that is advertised and if I had trouble then help was just an easy phone call to get started.Thankyou and I will recommend you when the opportunity arises.
Philip Ladeau –
Super fast service. I received the hard copy on Friday last week and the electronic copies within a couple of days of the order. Thank you!
Ed Battle –
The service was efficient and all the staff were helpful.
Most of all, I appreciate how quickly I received my DD214.
Thank you for your effort.
Ed Battle –
All of the people I dealt with were courteous and helpful.
I could not believe how quickly I received my DD214. Thanks a million for helping me out of a “tight spot”.
Bruce Taylor –
Received the DD214 in the 7 day timeframe.
Thanks
Bruce Taylor
Floyd Courtney –
Service was great! I needed my DD214 papers quickly and that is just what Touchstone did for me. I believe it was just under one week and they had my documents for me to download, and I received my hardcopy a few days later.
E.C. Caldwell –
Just received my DD 214. I was growing anxious, but you came through. Thank you for performing as promised.
E.C. Caldwell
Roger Neill –
I was very pleased with the service I received. Very user friendly website and quick response and delivery of what I needed. I would give the service a high rating. Thank you.
vaughn soileau –
Thank you so much for the service you provide. Received my records with in a week. Will definitely recommend your service to others. Thanks again, Vaughn.
robert metcalf –
Qverall good experience. If you need records quickly, then this your only option. VA is a joke…
elwyn caldwell –
Touchstone did in two weeks what the Government could not do in 10 weeks–find and deliver my DD214. Thank you for your performance.
Your status communications could be better, but in the end performance is the best customer support.
Cordially,
Bud Caldwell
Jon Spickelmier –
The service was fast, worth the money when you Really Gotta HaveThe Paper work 35 years later
Edward Clohessey –
I am very impressed with your service. It only a day and a couple of hours to receive my much needed DD214 for my VA home loan requirements. I didn’t expect it so soon, but certainly made my wife and I very happy to get it back so fast! I would highly recommend your service to any Vet!
Roger Neill –
I was real pleased with the service from Touchstone. I received the documents in a timely manner and the price was reasonable. I would highly recommend this service to others. Thank you.
Sabas Lopez –
100 % satisfied, from beginning to end great customer service. Ya deliver when ya say. Thanks great job.
frank barthelow –
Quick & efficient.
Pleased with the service.
nanana. nanana. hey hey hey goodbye….
Chester Starr –
Thank you for the great service. Got my DD FORM 214 in very timely manner. I would recommend Touchstone if you want your military record in a timely manor as I needed them.
Thanks again!
Harvey Pierce –
I was very pleased with the service we received from Touchstone. My husband had a stroke and his memory has been marginalized, so he wasn’t a lot of help in finding the document. I was very grateful to find your service through the VA because I wasn’t sure what to do. You made it simple and worth the expedited money for the service. I highly recommend Touchstone. Thank you.
HJP
James Butler –
Thank you for the thorough research on my archived US Military Personnel Record! Nicely done!
Jerry Folk –
At first you were slow to respond, but when you did get things moving you performed as expected.
Darrel Olson –
Very happy with fast service. I received the hardcopy in the mail. I see my download is available too, and will put that on a CD soon. Thanks for service.
Thomas Wooten –
Just recieved my e-dd214 and the real mccoy is on its way. Proud to finally discover my discharge status. You guys rock. That was super fast, and this was during Xmas and New Years!! Wow! The real one is in the mail and I have tracking number but the electronic was all i really needed. Thanks so much. Going to apply at police dept today!!!
Jack Willis –
TOUCHSTONE has been great in helping me with getting my DD214 to me fast and helping me. Fast and friendly service.
Thank Again
Traci
Francis Walton –
The service delivered our DD214 completed form today, which is the day we required it as we leave tomorrow. We had ordered 12/22/14 and were caught in the Christmas holiday dates. Fortunately we paid for overnight service.
We did receive updates via e-mail. We had called the number but received no response to to message we left but did receive e-mails once the order was being processed.
I also wish to commend you as we had an inaccurate date of entry by 5 days but you found the actual date and were able to process the order.
Thank you very much
michael cory –
great speedy service, would have taken much longer had I requested for myself- highly recommended
PAUL CUMMINGS –
I was really nervous about trying out this service provider (or any other service provider) to retrieve my records, but I didn’t have much of an option due to deadlines. It was a bit pricier than I was hoping for, but you get what you pay for. Touch Stone delivered exactly what they promised: Fast, discreet, and quality. They retrieved my file one day ahead of schedule and the image quality for download was very clear.
scott nugent –
The service was pretty much as advertised. Paid for 3 day service. Emailed on the third day.
GARY STURGHILL –
Thanks so much for this great service 🙂 most appreciated !
sincerely
Gary Sturghill
terry valentine –
I am very happy with this service. Even though I made my order on Christmas eve, your service delivered my order on the 7th of Jan.
Very pleased and I thank you all! I will recommend this service to others who need it.
Donald Gouin –
The service was excellent. Great communication on status of order and expideted delivery.
Jerry Linfor –
In order to have my husband’s ashes interred at a VA cemetery, it was necessary to provide his DD214 and, unfortunately, I could not find it.
Touchstone was a great find for me..fast and friendly service was provided.
Thank you!
Karen Linfor
James Albers –
The service was accurate and timely. I am very satisfied with the result.
Randy Grissett –
I am 100% satisfied with Touchstones service. I had exhausted all other efforts trying to retrieve my DD214. I hired Touchstone and they put my DD214 in my hand in 7 days. Thank you very much Touchstone.
Roy O’Ferrall –
Awesome service.. Quick to respond and get me my dd214
Kimberly Banholzer –
When my final selection for a federal govt position hinged on getting a DD214 with page 4 discharge info on it in less than 7 working days over the Thanksgiving holiday, Touchstone came through with time to spare!! I have already passed along Touchstone contact info to several colleagues in need of quick-turn DD214 services. My only suggestion to go from A to A+ would be to provide daily updates if possible. Since I was unfamiliar with Touchstone, I was very nervous about someone dropping the ball and a daily update would have assuaged my fears during the process.
Eric Lam –
I’m very happy with the service you have provided for me, and help get my dd214. I can’t hardly wait to get the hardcopy of my dd214 in the mail. Thank you very much, and I will recommend you to my other military buddies who have lost their dd214, so they can get it fast too. Thank you again.
Peter Bugarin –
Very pleased with service. Would recommend it to all!
Thomas Carr –
Touchstone service is excellent!! I highly recommend them. They gave me a fast response to my request for records and received them promptly. I have used their service twice and both times they came through with my request in a professional way. They were easy to contact online as well as on their customer service line I couldn’t be happier. Tom
Jason Baldwin –
Great service! Molly was very professional and polite and made the process simple. Quick service within a few days. I would say “will do business again” but I hope I don’t misplace my 214 again! Thanks for your help!!
Gary W. Googe –
I appreciate the excellent service I received from Touchstone. The cost was reasonable and the quickness of your service is much appreciated. The whole transaction was conducted in a professional manner. I would highly recommend your service to anyone.
Rossana Radspinner –
Awesome and amazingly quick response, thank you. This should make it possible to improve the quality of life for my mother.
James Hyatt –
Touchstone did a great job finding my father’s DD214 even though some of his records were in the 1973 fire. Their service is a whole lot faster than going through the free National Archives. It was very much worth the $89. Thanks!
Gary Tyler –
Far superior than dealing with the gov’t bureaucracy. The DD214 comes with the equivalent of a notarization for authenticity. Well worth the money.
Joseph Ternyik –
Received a copy of my military service DD214 in a timely manner.
I would recommend them for this service.
ruth white –
I think this service was wonderful! It was quick and easy.
Frank Griffiths –
I was pleased with the service I received, it saved me an nice amount on my car purchase. I would recommend you to anyone in need of quick turn around of their information.
jay hoey –
Prompt and courteous service and follow up and good communication. Pleasant personnel. A 5-star service
Tracey Gray –
I was up against a tight time frame to produce a DD214 Form to prove my eligibility for a home loan and stumbled onto Touchstone after surfing the net.
You lived up to your representations by providing a simple to use web site and a responsive staff. Dealing with an organization that delivers what if says is a rare occasion these days and especially when trying to get though our fed’s red tape.
You saved the day for me.
Adam James –
Fastest and most efficient service I have found for getting a copy of my DD-214. Seriously, you guys are awesome and I will definitely use you again in the future!
Jon Kinsey –
Good and ample service.quick delivery time.they had my street name wrong. Took me a while to retrieve my package. My post office didn’t send it back .thank god.all in all a great company and service.thanks
Rodel Lacap –
This was a great experience with Touchstone. Very responsive and trust worthy.
Jerry Campbell –
Came through pretty much as promised. Need more or better communication with customers and also phone answering. All in all happy with service provided.
Jessie Ramsey –
Thanks for the opportunity to respond to your question about your service. I have a lot of experience with Touchstone dating back to 2010. I have also referred others to this service. I was totally ecstatic with everything until this time.
I am still generally satisfied, but things have really changed. I attribute this to progress. I’m sure business is brisk. I will say that in 5 years, I lost the ability to communicate directly with the company. I had no one to talk to for updates,so I spent most of my time extremely frustrated. I has to keep requesting updates, and I expected better communication
It took nearly a month to get the document we needed. I am satisfied we got it, but I felt in the dark most of the time. I hope I never have to use these services again, but I know they are the best in the business. Our loved one was cremated, so there was not as much of a rush as in a burial, because that would have been a problem. There were no apologies for slow service, and that bothers me greatly. Thanks for giving me the opportunity to respond.
Respectfully,
Jessie Ramsey
Cecil Rubar –
Excellent service! Effortless and fast! I am so very satisfied and recommend Touchstone to any and all needing a copy of their long lost DD214!
Marzha Fritzler –
Thank you for your speedy response to my request. This document will help my veteran brother in his application for government jobs. THANK YOU!
Keith Eavenson –
Touchstone is a great service for retrieving lost military records. I needed my DD214 is a hurry and they provided the results in less than 3 days – even in the mists of a major snowstorm!
Riina Jacksoncurren –
I was thoroughly impressed with their fast service. I was a little Leary at first. But my order was completed and submitted to me within 2 days. Great service, and they actually did what they claimed. I would definitely recommend Touchstone to others. Thank you again touchstone. Crossing fingers, that I get the federal job I needed your services for.
David Turner –
This is the real deal. Well worth the money. I was able to download my DD214 on schedule and received an expedited official record hard copy in the mail. I would recommend these guys to any vet needing their DD214 quick. The VA accepted the provided download without issue. Thanks Touchstone!
Aquinnah Davis –
Helped me out. The service was fast and efficient. I’m really glad I picked touchstone. Great service
John McCurley –
Excellent Service, for the money, worth every penny.
James MacDonald –
I wss extremely sceptical at first, then after placing my order i waited a few days and heard nothing from the comany about wher they were in the process i sent in two emails and still heard nothing. I then tried to call the comany but its all automated and couldnt get an actual person, so i did a bit of research and there were some reviews about how this comany is a scam i was worried my worst fears were accurate but about a week and a half later i then recieced my email confirmation that my documents were available and in fact they were. I am happy woth getting my docs not very satisfied with ths disconnect of people interaction or for the length of time it took or for the money i paid to get it faster but still i got them before i needed them
Roy Timberman –
I requested a DD214 Service for one that I had misplaced and I’m sure I’ll find when I least need it… your service was excellent and provided the necessary missing document in a timely manner. Thank you very much!
Dennis Lack –
your service was great I got my DD 214 in a reasonable amount of time and if I need I will use you again.
Oscar Larry Herrin Jr. –
The experience was good. I received my doc on time as promised. The exception to this is the vet recs card has not come in yet. It was ordered at the same time. [We are checking with our card processing section, and will advise you shortly on status.]
Robert Werner –
took a week although they say same day. Hoping i’ll be able to find the download on the web site.
Dennis Lack –
The service was top notch, very quick. Thank you very much.
Randy Walters –
I am extremely pleased with your service. It took a few days longer than I expected for the express service, but this was at a time when there was a lot of severe weather going in the midwest to the east coast so I understand. On the whole, I am completely satisfied and would recommend your service to anyone.
John Rayichen –
The service that was provided was very good and the documents I requested arrived within 7 days. I was satisfied with the results and would recommend this service to others.
Jesse Pack –
Thanks, service was quite good and I received the documents in less than a week. I would like to get PDF copies of the DD214, but didn’t see how to do that on line. Please provide them for my files. [Simply log into your account, go to your order page and you’ll find your separation documents available there for download. ]
Jesse Pack
James Bridges –
I am pleased to report that the service provided by Touchstone Research Group was exceptional. I was in need of my DD214 (which had been lost during a move) for refinancing my mortgage. It only took 5 days and I had an electronic copy in hand and 7 days for the hard copy. The fee was more than reasonable based upon the results. I would recommend Touchstone Research Group to anyone needing military documentation.
Chet Hurley –
Took a little bit longer than expected but the service was still quick, Awesome 🙂 Thank you very much. Aloha
Dennis Preston –
Great service. Got all of the docs I needed on time. I would recommend to anyone who has a time crunch. Thanks!
richard seitzinger –
i sent for my birth certificate at the same time thru a different agency—yours was by far the very best.—the other has already taken 14 emails–and 6 hours of my time and still no confirmation i will get it. Your site was quick, easy, and efficient.
darryl johnson –
Thanks faster than going the free sloooow route that’s for but service could keep one posted on progress abit better, but satisfied overall
Thanks
D.J.
Gary Luttrell –
Every aspect of subscribing to the service was top rate. Received DD214 in days, both as a download, and via postage service. Status updates were timely. Definitely recommend.
Richard Dieterle –
You folks did a good job, my only objection would keep in touch more IE email
Carlton Brawley –
The service is excellent other than it’s a little HIGH PRICED, but when you NEED a copy of your DD214, this is the place to come!
Lloyd Williams –
Y’all did a good job on finding my military records thank you
Archie Whitaker –
First I would like to thank you for the service you offer. I had no idea you or anyone else did this but I fully agree its a badly needed service. I am very happy with your service however the process to get through the purchase was more than a little difficult at least for someone like me who uses computers to play games and do email and that is about all. For those of us that are older and not so familar with online things that is not only extremely frustrating but also very confusing. I had to log out go do something else and come back 3 times before I got thru it. The sad part of that is most likely you most likely could not make it any easier and maintain security and proper payments all the things that must be of the highest priority. Finding what I needed was very easy, getting it paid for was not. However as I said once I figured it out I must admit there probably is not an easier way to do what you must.
Thank you
Susan Matthews –
The Touchstone service was extremely responsive and did provide immediate feedback when there was a question or when more documentation was needed.
My only suggestion is to highlight the information regarding discharge papers dated prior to 1949. You will not get a DD214 you will get what the military was using at the time. Furthermore it will be a copy with an embossment not an original document.
This specific information is contained within the general information and should be in bold or in larger font or at the beginning of the general information section. It can be glossed over and missed.
I would recommend this service to others who are in need of military documents.
Cecelia Ynoa Lantigua –
This was a valuable service and very efficient. I received the document requested in very little time, but the copy is blurred. Not sure if it will be accepted, but the company worked fast to provide the information. [Please see our Frequently Asked Questions regarding copy quality.]
Scott Goebel –
I had tried several years ago to get my DD214 the slow free way. After sending several additional items to them, they seemed to not be able to match up my paperwork with what I sent them earier. They discarded my request after several weeks.
Paying for your service was what I needed. I had certified copies in my hand in 7 days time, and an email copy days
before that.
Thank you for your service!
Michael Miscioscia –
Good service. … Thank you very much for your help and professionalism.
Robert ONeal –
Awsome service i tryed for a month you got it in 3 days
Kraig Anderson –
Touchstone DD214 Express Service did exactly as they promised. I was under a tight deadline to obtain a VA loan and could not locate my DD214. They came through in a very timely manner. I would highly recommend them.
Dale McSherry –
Great service and they did what they said they were going to do in a very timely manner.
Janice Young –
AWESOME, FAST, AWESOME, FAST!!!!! THANK YOU, THANK YOU!!!
Stephanie Webster –
Service was exactly as promised. I needed a DD114 copy for employment and received it fast!
Stephanie W.
GARLAND TX
Charles Ambrose –
DD214 Express Service. Excellent research and service for both active and reserve records. Received on time. Thanks!
robert liddle –
I also ordered the 201 file and have never heard anything. Is it happening? Thanks, Bob Liddle
Richard Durand –
Touchstone Research Group delivered. I had written numerous times to the various military records organization only to get a response back that my original DD214 was unreadable. I engaged Touchstone and they assigned two researchers to the case. I received my original unreadable DD214, and brand new readable record copy and even got my discharge from inactive reserves letter. I definitely recommend Touchstone Research Group. Thanks!
Larry Matthews –
We had been told my father’s military records were destroyed in a fire and we couldn’t get them. When he passed away, we needed some type of proof so that he could receive military funeral honors (and a military discount).
We didn’t have exact dates for anything, just his Military ID#. It was worth paying Touchstone to research his service records and provide us with a certificate of active duty. We saved much more than their fee when we were able to get the military discount on his funeral.
Thank you so much Touchstone for making such a hard time a little easier for us.
Cain Sergieff –
Came so fast in mail (live in Hawaii) I couldn’t believe it. I was in my mail box a day before they said it would be. I needed it fast but not that fast! (Puts Amazon to shame!!!!) Highly recommend to anyone who can’t wait.
~Cain
Chris Raring –
Quick and efficient service highly recommend for anyone wishing to obtain service records
Anthony Rodriguez –
Thank you very much for sending what I needed in such a short time.
Thomas Mirczak –
Thank you. My only negative comment is that maybe you should give interim updates on the status.
Chris Raring –
Excellent fast service. HIGHLY Recommended. Everything that was expected from a top notch organization
Jonnathon McCoy –
These guys/gals are fantastic!
I have been going through VetRecs for the past 4 years trying to get my DD-214 and they could never find me and each attempt took months before they would get back to me. I would even get mail back saying they couldn’t find me in the Army database when I was applying to get it from the Coast Guard. It took Touchstone 2 days to find it and then mailed it to me within the 4 days.
I am so incredibly pleased!
Thank you so much!
Shawn Ward –
I was considering on buying a home. I am on the road most of the time so I did not have time to go to the VA and order it. On top of this it would have also taken weeks to months to receive my DD214 from the VA. I found Touchstone Research Group to place my order threw without having to go anywhere but my computer and I received my order in just a few days making it a very easy process. Thanks
Robert Girandola –
I needed my National Guard/Army Reserve documents from LONG ago in order to qualify for VA loan. I was told about Touchstone. After just 4 days they were able to get me my DD 214 discharge but the national guard info was another question and I thought they were done. I tried for over a week calling all sorts of numbers to find out WHO has these documents. Then, lo and behold, last week I get the NG documents I needed from Touchstone. I was absolutely shocked. I would recommend them for ANYTHING, they did a superb job. Five stars.
Bob G
John Harms –
Thanksxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
James Blanchet –
Don’t be fooled by bitter people claiming this is a hoax! This service is EXACTLY AS ADVERTISED. If you fill out your paperwork correctly, and are able to give accurate information, you will get what you paid for.
Anyone who was in any branch of the service should know that they can get copies of paperwork for free from branch admin or the archives, but it takes anywhere from a week to 6 months, depending on time since separation.
I ordered the DD214 Express Service for a VA Loan, and I got my paperwork back the next day (I ordered after 10am). I had to call back a few times for customer service, but the representatives I did speak to were helpful and courteous.
Thank you, Touchstone. You provided the help I needed in a pinch.
Jonathan Ericson –
It took longer than I wanted, but service was good. [Every case is unique. The times we provide are averages, some cases do take longer. See our Frequently Asked Questions (FAQ) for the various issues which may cause delays.]
Gerald Holt –
Expensive but worth the expense when you need these documents quickly. We appreciate the updates to let you know about the status of your order.
Arnold Williams –
Great service and it works! I was looking for my DD214, needed it quickly and Touchstone got it for me in a day.
aurelius brackins –
You guys are the best, well worth the fee; I am a CPA and know about the value of services; I would recommend you to any fellow Reservist who served along time ago; the V A did not even know I had served.
Vincent Maida –
The company was prompt, professional, and accurate. Would definitely use them again if the need arises.
Ricky Beckley –
The fastest service I have ever seen. Sometimes it is very hard to find WWII service records, but you did a great job. I will be sure to let other military personnel know about your service. Also I am going to keep your information on hand at The American Legion Post for people to use. Thanks.
Rick
Richard Mudrow –
We understood the process would be long but when we paid for express service I thought maybe that would be helpful. It still took five (5) months. In early March I sent an email stating that we had found some very pertinent I formation but never received a response. Might have shortened the process.
Dennis Leszczynski –
Touchstone did an amazing job in getting a copy of my DD214 to me in one week. Their service was performed as advertised with no problems.I’m sure I will use Touchstone again for additional record retrieval.
Anthony Dermo –
I was very impressed with you express service in receiving my DD214 form. Thanks for your efficiency.
Tony Dermo
Matthew Du Mont –
Quality and prompt service. Lost DD214 and needed ASP. Glad I found Touchstone on internet, which allowed me quick access to my military records. Thanks
Gary Wilson –
I am pleased with the promptness of actions taken to deliver my purchased product.
vernell cheeks –
I needed really fast service. Thanks for getting the certified dd214 to us quickly. I sent for the official through free channels and it came in 3 weeks and yours got to me in less than a week. It was worth it to us. Appreciate your service.
Thomas Etheridge –
Great fast service, do what they say they will. Had my paperwork in time to complete my task. Only thing negative that I might consider is the response time from initial order to shipping. The add stated that you will receive something from the company within 24 hours, which I did not, next thing I heard was it was shipped. I do however recommend them for getting information that you may require if you need it fast.
Sandra Kee –
Fast service. Got DD214 in just a couple of days instead of months. Thank You!
Horatio Quinn –
Your service was better than I expected and was above and beyond my original expectations.
After several failed attempts with other services, your service exceptional.
Thank you.
Horatio A. Quinn
Todd Burd –
I was extremely pleased with the process and the result using Touchstone. I will recommend to my colleagues.
darryl johnson –
Excellent service, I wish had heard of this service before.
John T Christine –
I have to admit, I was very reluctant to pay $89.00, to a company / organization I knew nothing about.
Then, after committing to the process, the questions asked where in many cases, ones I couldn’t accurately answer! I was suspicious, but it was too late, so I just hoped.
As it turned out, I didn’t have to hope long since in a day or two, I received my DD214 electronically! In a few days more, I received several hard copies, in a very nice presentation folder.
Thank you so much “for your service”!
John T. Christine
Nicholas Dimaio –
Thanks for the graeat services, very timely, and just what I was looking for, will tell all my vet. frinds of your services.
Thanks Again
Nick Dimaio
Troy Sibson –
Even though it seems a little expensive, this is a great service. They update you on the status of your request and I had my documents in under a week. Very happy with the service!
Michael Mccarthy –
I was astounded when I received my
DD 214 in the Email, after all the negative responses from the govt. Kudos to Touchstone for obtaining my records and restoring my service credentials.
Gratefully yours,
Michael P. McCarthy
stephen roop –
Thanks for getting it to me faster then the gov. You know how they are .. Hurry up and wait
Kenneth Thomas –
Little pricey but worth it compared to the lenght of time it takes for the free way. Thanks for getting it done for me.
Mary Leverett –
Your personnel performed wonderfully for me! I NEED my DD-214 to 1) PROVE I’m a US citizen {to receive survivor’s benefits 🙁 , nevermind that my deceased husband’s company had provided benefits when we married} and 2) To access VA benefits.
I have gone through the “regular channels” before, and by the time both mine and my husbands files arrived, I’d forgotten ordering them.
THANK YOU for providing stellar service.
Sincerely and
Semper Fi’
Mary L.
Damon Sullivan –
I attempted to retrieve my DD-214 via the free method, I was informed that my record wasn’t available, and to please allow an additional 60 days before contacting that group. I came across Touchstone, less than 24 hours after placing my order, I received my DD-214. I’m pleased and impressed. Damon Sullivan
Robert Goldson –
Still waiting for SF50 from Military Sealift Command
Sharon Kowalski –
Your service was very good. I got the docs in a week and in two formats – hardcopy via the mail and online via email.
I appreciate the fast response and did in fact suggest it to one of my brothers who lost his paperwork to use your service.
Joel Mayo –
I would like to HIGHLY recommend this service. Even with the Jul 4 holiday, I still got my DD214 in a week. Thank you all again
Kenneth Erb –
Touchstone performed exactly as I had hoped. The only rough spot in the process was my inability to electronically sign the application form. It would help if that feature was improved. That problem aside, my order was processed quickly,accurately and completely to my great satisfaction. Thank you so very much Touchstone!
Mary Leverett –
I found your service lives up to it’s promises – rather than waiting 2-4 {or more} months, I received my DD-214s in a VERY timely manner. While it would have been nice to have been a little less expensive {I’m a recent widow, currently not working, NEEDED DD-214s for applying to the VA for medical, and to prove U.S. citizenship for survivor’s benefits}, I understand you’re a private firm, and need to consider YOUR employees and your stockholders.
Thank you and
Semper Fi’
Mary Leverett
(We do offer a pro bono service for veteran’s and their family members in-need.)
Damon Sullivan –
After learning that it could take several weeks to receive my DD214 through the traditional route, I opted to give Touchstone a chance to woo me. They delivered. I had a scanned copy of my DD214 in less than 48 hours, and a physical copy in the mail in a couple of days. Very helpful, and very impressive.
Alasdair Stewart –
The process was quick and efficient; a rather painless experience compared to some of the horror stories I heard from other service members having to go through other channels such as the VA.
Timothy Midget –
I received assistance in every step of the process.
Harvey Butler –
I was very pleased with receiving my military records fast and efficiently. Touchstone really came through with all that was described. I had tried several other places to get this material with no response to my inquiry. I recommend Touchstone to anyone who is in neeed of services they offer. Outstanding research company!! Thanks!!
James Gregory –
Well done received records on time and accurate. I appreciate the timely actions and quick shipmnet
Sandra Stinnett –
Online forms were easy to complete, service was prompt and information was just what I needed.
Brett Moritz –
I am very pleased with the prompt service I received. I had concerns about my request because I didn’t have exact dates of service … Transition to reserve status, etc., yet I received everything requested without delay!
Roy Zeman –
At first I got a little excited when I seen the document was headed to Alabama. After some frantic phone calls, I was relieved to hear from the post office it was on its way to be delivered. Ironically, it was a veteran helped in tracking the package to let me know it would be delivered that day. Have to say I was pleased with the outcome. Thank you for the fast service.
Zan Feurion –
I felt like the service provided to me by the Touchstone Research Group was exceptional. I was able to immediately download my DD214, which enabled me to put it to good use as soon as possible. Then after a few days I received a hard copy in the mail as promised. The TRS is very prompt in their service and do exactly what a customer would expect. Great Job!
Zan Feurion
AUGUSTUS NUZZELA –
I WAS VERY SURPRISED WHEN I RECEIVED THE COPY OF THE DD214 IN LESS TIME THEN I WAS TOLD THANK YOU
Timothy Midget –
The service was very good and timely. I really like ordering on line. When I had a issue with my order it was dealt with immediately.
Ronald Grannis –
I needed my DD 214 documents quickly due to a time constraint for a VA home loan. Touchstone delivered documents, as promised, within 7 days. I am grateful and appreciative to my case researcher.
Best Regards,
Ron Grannis
Thomas Allen –
Your service was exactly what you said you would do. It is a shame that our government has failed those who have served not only in providing basic medical needs but also in providing basic military records in a timely manner. Your service is greatly needed but it is a shame that Vets who are on a fixed income has to pay over a hundred dollars to get what you have proved can be done in a timely manner while thousands of well paid government employees can not do it.
Richard Hoople –
Service was very professional and very quick turn around. I was impressed.
Ralph Burton –
I am not experienced at anything that pertains to computers. This was absolutely fantastic. Please accept my sincere thank you and appreciation for obtaining and mailing my DD214 forms. I wish it was more affordable, but I know there are salaries, etc. Again, thank you for helping me get the form I had to have for my records. I would highly recommend this company to anyone.
James Stansberry –
Thanks for the fast response, received my DD 214 today. It only took about a week and a half. I would highly recommend Touchstone ! Thanks Again
Jim [Each record request is unique, and return times are averages. This case was slightly longer. In all cases, however, we guarantee that no one can get you your record faster.]
karl Crass Jr. –
I would like to thank you. Your prompt service allowed me to close on my home using a VA Loan on time. I would recommend you to my friends.
Karl Crass
Hugh Talley –
Requested DD214 on 8/17/2015
Received DD214 electronically on 8/24/2015 and hard copy mailed the same day.
Thanks for the fast and professional service,
Hugh Talley
Carla Dayton –
Extremely pleased with the Express Service. Thanks Touchstone!
Michael Henderson –
Product and service was exactly as advertised. When they said to expect 10 days to receive the document, they were accurate…I received my DD-214 in the mail 10 days after my online order was placed.
In reality, the online copy was available a few days before that!
Next time someone asks me how to get a government document, I’m going to recommend Touchstone!
James Stansberry –
I was in need of my DD 214 but could not find it. I went on the Internet and found ways to get a copy, but the reviews for Touchstone was what sold me. The process was very easy, just a few simple questions. I think from the time I started and submitted my request, until I received two copies my DD214 in the mail was about two weeks. No problems or issues, very prompt. Thanks!
Steven DiNoia –
Lets just say this experience was an absolute pleasure and in a way fun. I received everything exactly as promised on time for the price I expected to pay. Awesome!
Sheila Winkler –
I was very impressed with your service. Never in my wildest dream did I expect you to find the DD-214 for my brother Hial Roger Hales so I could apply for reimbursement of his burial expenses from the Veterans Administration. My brother’s records were destroyed in St. Louis in a fire years ago and it was my understanding that his records could not be restored. However, Touchstone was able to send me copies. Your company is amazing in accomplishing their research. I can highly recommend Touchstone to any other veteran. Please give your staff a huge thanks from me for their diligence in locating his discharge papers. I got a kick out of it when I read it as my brother told the VA that he was born in Orem, Utah, but I had his birth certificate and he was born in Provo. Thanks again for a job well done. It was well worth the money I spent to get this form.
Gina Padgett –
Touchtone was very helpful in locating my late Father’s DD214’s. You responded to my follow up e-mails. The only issue I had is you could never reach a sales person on the phone after I placed my order. But I received everything I requested in a timely manner. Thank you.
Jesse Eubank –
I received my documents today, you are all you said you were,
Daniel Dawson –
The prompt receipt of my DD Form 214 was welcomed. I have no complaints with your service. My only suggestion would be to add contact information rather it be e-mail or phone to the person assigned to the task. The only reason for this is some concern of wondering it this was a scam or a true honest company.
Ronald Stacey –
Excellent, very fast, and cost-effective service for records going back more than 30 years. I wouldn’t have known where to start, and Touchstone got me the records I was seeking within less than a week. Thanks!
Ron Stacey
Lloyd Fryberger –
We were very pleased with the final result. Although it took longer than the two days we had hoped in the end we we were pleased with the service. Thank you.
William Duffy –
I swear I haven’t seen that paper for over 40 years. Fast service and very thankful.
Charles Rogers –
I can’t tell you how grateful I am that you were able to retrieve my records! It did indeed take longer than what I expected and what your website says, but the papers finally arrived.
When I read the letter about the fire in 1975, I began to lose hope, but my daughter assured me that there were other affiliates that might be able to find them.
This will mean that I can now register with the VA and qualify for benefits.
Thank you Touchstone Research
Thelma Lockart –
Very excited to receive my DD214.
Joseph Averion –
Excellent service. Got exactly what I needed and the whole process was fast. Had a little issue with my order (my fault) but was promptly corrected with one phone call. Highly recommend Ed!
Matthew Sechelski –
Got my DD-214 available for download and a hard copy shipped to me in less than 24 hours. Touchstone really came through for me.
Leslie Johnson –
Don’t hesitate to request your records. Touchstone is secure with your purchase data, fast with your inquiry and extremely reliable, have no worries.
Cheers,
A very satisfied customer
Jack Maxson –
Your service for me was fast and actuate. Thank you.
Jesse Eubank –
touchstone is very easy to use and quick on the results.
George M Sellers –
It took about a week before I was informed about finding
My DD214
I had paid for express 3 days
Other than that, when I was informed that I should receive my DD 214 with him three or four days I receive it.
It was sharp clear not as a normal
Copy would be
Gary Bailey –
Thank you Touchstone for finding my father’s DD214
Your prompt and professional service is very much appreciated
samuel Mendenhall –
Absolutely outstanding service. The got my 20 year old DD214 to me in less than a week as advertised! Great job and thank you!
Michelle Scott –
Got great service on a hard to find DD214 military form.
Highly recommend!!
Charles Robbins –
This is certainly the way to go if you need your dd 214 within a couple of days. Outstanding turn around time and service.
Carlos Olivas –
I got them within a week.
Kenneth Stillwell –
fast service received info in 9 days total (on 6th business day, including one weekend) very satisfied with speed
Charles Krohn –
Very impressed with your company.
I was a bit slow in sending you the data that you needed to complete my request and your prompting me to do so was most welcome!
Would definitely use your service again.
Charles Krohn
Gerald Green –
the service was great, received my information in about a week. I found the process to be easy.
Todd Lutz –
I used the service to get a replacement dd214 with the 2 day delivery option, I was kept up to date on the process via email the entire time. I was 100 percent satisfied and would definitely use the service again to retrieve any additional documents I might need from my service records. Thank you for the timely return of my dd214 and I would highly recommend your service to anyone in need of documents.
Margaret Kelly –
After a couple of false starts (my mistakes), the processing began and the DD214 was quickly received. This was done by Touchstone with very little information to go on, and I am very pleased with their saving me hours and hours trying to deal directly with the VA.
Thank you, Touchstone.
Robert Werner –
very pleased with service, life saver thank you so much timely and great assest.
Andre Rogers –
Very happy with the service. I requested my records before with a free service; however I never received a response. I contacted Touchstone, and I received my records for download within four days.
Thomas Ratliff –
All round excellent service: quick, easy, less expensive than several others I looked at…my documents, lost in a fire many years ago, were on my doorstep in four business days. Highly recommended–and thanks!
Don Parker –
I asked for a copy of my DD214 and after a small mix up on my part, I received it and it came just in the time I needed it. I would definitely recommend Touchstone to my friends and family. Thank you for you help.
samuel Mendenhall –
These guys are squared away! They do what they advertise! I got my 214 in less than 7 days. My E.T.S date was over 20 years ago and they had no problem getting it to me as promised. Well Done. Money well spent!
James Henderson –
Service was as advertised. Received DD214 and Separation Orders from 1968 in 4 days.
Was pleasantly surprised as a lot of companies make claims of expedited service but this firm keeps it’s word.
Robert Matthews, Jr. –
I thought the service was outstanding. A young lady by the name of Shellie helped me over the phone and could not have been more patient or knowledgeable. I had to call back numerous times to get logged in, and she was so friendly and helpful.
Then within no time, I received confirmation that my request had been fulfilled.
I would recommend this website to anyone with a need to use it.
Thank you,
Connie Lee
John LaNear –
Positives: I’m generally happy with the service. They did deliver the DD214 in an expedited manner.
Negatives: their delivery times are overstated, so you shouldn’t necessarily expect the same day availability (or even the mailing on the day they obtain your docs). I received electronic access a couple days before the document was mailed (and I paid for expedited delivery). I received an email today that is internally inconsistent:
“Your order has been updated as follows: Delivered
Hello John,
Your order was retrieved today and shipped via USPS Priority Mail. Please allow 2 – 4 days for postal delivery.”
How can it be “delivered” and “shipped” on the same day? Just a little bit of an over-promise/under-deliver deal.
[Hi John, Once we retrieve your record, we make a digital copy download available which you can use immediately for almost all purposes (hence, delivered), and ship hardcopy. Record retrieval times are averages, some records come in sooner, some later. I’m glad we could help. Martin]
William Hall –
Touchstone is legit. I received my documents in about 18 hours.
Great service!
Richard Runstadler –
after spending a lot of time trying to get my own DD214 i found your co.
wow i was impressed with every thing you did and your speed. you exceeded my expectations in every way.
when i received your final packege i was overwelmed with the quality of your work. all i can say is thanks for a job well done. your costs were worth every penny.
i will use your company again
the only comment i can make is i tried to go to youe web site to pull up my form and could not figure it out. that could be an operator problem.
thanks again
Kenneth Savoid –
After many attempts to obtain a copy of my DD 214 from the Defense Department, then learning it would take up to four months or more, I was very upset. After checking government sites I realized I was in big trouble and may not be able to take advantage of a refinance of my home due to time constraints. I continued to surf the net and came across TOUCHSTONE, A GOD send. I had the necessary documentation within two weeks, in time to take advantage of the loan.
The only negative issue I had was the signing of the documents. Due to an injury to my hands I was unable to complete legibly, the signature requirement. It was continuously rejected. I t was necessary for me to get my neighbor to sign my name for me. After that every thing went fine has I received the documents in a few days.
In closing, I would highly recommend TOUCHSTONE for many of thew services they offer. The cost was well worth it.
Kenneth W. Savoid
White Plains, Maryland
KEHINDE OLUGBODE –
I am very happy with the service I was provide. It was quick and fast. Thanks
Shmica Henderson –
It was a very easy process. I was able to speak with a representative immediately for any questions. Just beware that the US mail adds on a few extra days to this process.
[We do make a downloadable copy of your separation documents available to you on our secure server the same day we retrieve them. Generally, all you’ll need is a copy of your DD214 to acquire benefits, so the downloadable copy will work for almost all purposes.]
william chaplin –
I got my DD214 as promised. My only complaint is that I left several messages and wrote a couple emails and never got responses to either. It made me concerned that I had made a mistake using this company. But after 5 days my 214 arrived.
I must admit, it felt like Christmas when it showed up due to the lack of communication.
Bradford Deaton –
Thank you for getting my DD214. while it took a little longer than I expected after paying for 2-3 day service (it took 10 days) but much faster than Going to the National Archives. The user interface was very easy to understand you got me the documents that are required for my new job thank you very much. Great service
[This case was delivered within 6 business days. Our retrieval times are based on averagrs, some records come on earlier, some later. See our FAQ for retrieval time details. No one can get you your record faster than Touchstone. Of course, thanks for the 5 star review; glad we could help.]
Nakeisha Grant –
They get your files very fast. I got my DD214 within a week.
Larry Vaughn –
[Rated us 5 stars but without comment.]
Jacqueline Schmits –
I was honestly expecting to spend my money for express service of my DD214 and be disappointed with an over-promise and under-delivered service as is the usual. However that was not the case at all. I was complaining that I had not received the darned thing and even sent an e-mail before checking my inbox. And to my surprise after firing off an email, I had to fire off a second one rescinding the first one as the DD214 was already in my inbox. I was not surprised, I was shocked. So when normally I would not write a review of service, I truly felt obligated to do so, especially after firing off a nastigram asking where on earth was my documents and they kindly and RESPECTFULLY responded with it was delivered electronically to your inbox on 10/8… I really still cannot believe it.
This was a great service. Thank you.
Edward Daniels –
Great job, your service was quick and easy to get around your system with ease, thank for your quick and easy response.
ROBERT WIFFIN –
Thank you for your fast service. I have already recommend you to others.
Thank you again
Scott Helms –
This service was super fast.
Well worth the cost.
I had some difficulty with the online form. Some items overlapped each other on the screen.
I recommend this service.
Faith Blakeslee –
Express service was exceptional! Got my 214 in 3 days after trying for over a year via the government site.
Blair Evens –
This is a great service and they achieved success in short order.
DON BOWEN –
My wife needed the information for her dad’s service and found your website. I looked at some other services and we decided to use touchstone. The price is reasonable and the return time was much sooner than we expected. I would recommend Touchstone to anyone trying to get the information. Thank you for a job well done. Don Bowen
Oscar D. Trujillo –
First time that I use a service like yours. I was not aware that it was in the market; probably since I never had a need.
Very pleased with the documentation received and the time factor of delivery.
Thank you.
Oscar
Henry Pelletier –
no review until i see the product. i am glad they say they have it but i want to see it before the rerview
john baker –
Great service. Well worth the money spent. No head ache. No waiting on government red tape. Thanks. Would have put EXCELLENT for rating but only had good.
Michael Moore –
Really, I could not have asked for better service. Very timely retrieval of my DD214 and the associated discharge certificate from the Naval Reserve from 1972. I’d forgotten about that address at which I resided at the time. It actually brought back some good memories. A+
Travis Rollins –
I normally could care less about writing a review, but you ladies & gentleman were awesome. I needed a complete copy of my DD-214 and NGB-55 asap due to job requirements and within 9 days [which included a weekend, 7 business days] you had everything i needed. I could not have asked for better service. Thank you
Rafael Pena –
Fast and reliable. Website was precisel and easy to follow.
Ernest Rossmanith –
Thank you for your help and this service.
I now have the papers that I need.
Everyone I talked to was very helpful and
Kind.
Thank you for once again.
Paul Luman –
First and only service I used after extensive research. I had multiple DD214s from different assignments from the Navy, Naval Reserve, and several National Guard Units. They found them all, including some retirement papers I didn’t realize I had missed.
Bravo Zulu !
Carl Hogfeldt –
Great service have exactly what I need. Thank you. Being out of the service so long DD214 was lost. Needed Quick for VA medical help for cancer treatment
gerald rosenfeld –
I was very pleased with your services. I received my requested forms promptly. The people were very helpful on the phone, very patient and kind. Thank you for a job well done.
James Guerrero –
Great service will recommend to anyone. I bit expensive though
Robert Potter –
Response was quick and accurate. Express service really helped in pushing forward the information that was required.
James Pappas –
This was a very quick way to get my DD214. Service was good and I was pleased with the results.
George Pryszlak –
the documents were received one week later than the three day servie I paid for, but were received faster than any other sources. All in all, I would recomend this service. [Please see our Frequently Asked Questions (FAQ) section for delivery and timing issues. In brief, the times we quote are average, some records come in earlier, some later. But, no one can get you your record faster. ]
thomas lynn –
I must say the service was just perfect. I am now waiting for my order to come by u.s.postal service, I checked the tracking, and it said it was in transit, so I am very happy touchstone research has come through with flying color’s, and I will be using their service’s again in the near future, gratefully Thomas Lynn,
Thomas Henning –
Great service saved lots of time and was a smooth process
Thanks
SAMUEL PENICK –
I was very pleased with the way that Touchstone handled my request. If I have any further papers to find, I will be glad that Touchstone is handling it all.
Samuel Penick
Thank You
Steven Ludwig –
Great service very professional company!! Got my DD-214 within a week just as promised and company had constant communication throughout the entire process.
Justin Murta –
Great service! Had my form faster and packaged nicer than I could have hope for. Would use again anytime!
Jeffrey Locke –
The process is quick and easy. After my initial consultation after setting up my account they processed my request in the time frame promised. MONEY WELL SPENT!!!
John Franz –
Touchstone Research Group client services was prompt, courteous and professional, Shelly answered all of my questions completely and in a timely manner. My researcher, L. Miller completed my service request within the 5-7 day window advertised on the Touchstone site. Their service exceeded all of my expectations and allowed me to meet a short fused suspense to provide documentation of my military service for a VA Home Loan application. I will highly recommend them to my co-workers, friends and family. Thank you.
charles smotherman –
your service was very good. I got my DD214’s one from the navy and one from air national guard reserve. it took 13 days to get both. the only thing I could say bad is that your company should not use the file closed until the people get there product, because we are dealing with the government so anything can happen between file being closed and the people getting there product.
thanks Charles smotherman
Gary Franklin –
Touchstone provided their service exactly as promised. I received my DD214 in exactly 7 business days .
Lyle Andres –
I am pleased that I could obtain at least one of the copies of my DD214 however, I was hoping for them all. My prospective employer needed the Member 4 but I got the Service 2. Anyway, they will hopefully accept that. [ Regarding your request for a copy of Member 4, please see our Frequently Asked Questions (FAQ) Number 10 at: http://touchstoneresearchgroup.com/catalog/faq.php for details on this topic. Thank you.]
James Williams –
Touchstone Research Store was everything they said fast, in my case 1 week i had my dd214.
To me that is 5 star service
James Williams USMC 1964-1968
Patrick Sperling –
Touchstone offers a great service. I was able to finally retrieve my DD-214 documents from my military service from years ago, and could not have done so as quickly and easily without their assistance. I recommend Touchstone RG to anyone.
Vincent placanico –
Can’t believe how fast they got my dd214. I recommend this service to anyone needing documents in a hurry. Excellent job worth every penny!
Jose Hurtado –
Great fast service!!! Shelley was very nice and helpful. I tried a few times to retrieve my dd214 through a different site and according to them my file was non existent. I paid for the express service and Touchstone came through within a day and a half. I couldn’t be happier with your overall service. Thank You Guys!!!! A+++
Dan Martin –
Excellent service! They had my DD214 to me within a week. I would recommend Touchstone to any vet needing a quick copy.
Michael Ross –
Touchstone did what they said that they would do…get my DD214 quickly. It showed up for download in 6 business days and hardcopy was received in about 2 1/2 weeks, which given the Xmas and New Years holidays were during that time, was pretty quick.
I would certainly recommend their site for finding military records.
Jon Hardman –
I got what I paid for…quick retrieval of my DD 214 from
35 years ago…I received the Vet card to carry with me that identifies me as a
veteran…I am satisfied with downloadable copies and
the Touchstone product. My documents were in my hands express mail in 9 days.
JDH
Charles Thor –
Great job people in getting my Air Force information in excellent time and with minimum effort on my part.
Maurice Hiers –
I am very pleased and appreciative for your service to our family. We can now bury our brother along side our parents in the National Cemetery. The VA could not find our brother’s DD214 after 7 months of looking. The Touchtone team delivered with in several weeks. Thank you for your help. Maurice Hiers, Boston, MA
Keith Boyer –
The services was great, fast and easy to order. I tried to use other services to obtain my DD 214 but the process was difficult and confusing. Touchstone took all the worries away and I had my DD 214 in a timely manner.
alvin grillo –
January 6, 2015
I found your computer services some what difficult and not with perfect clarity.
However , once I was able to speak with Shelly , I was completely satisfied with her professionalism and explanations.
Overall- I was completely satisfied.
Thank you,
Al Grillo
William Milligan –
I am very pleased with your service and would avise anyone with need to retrieve any records to get in touch with touchstone services. They had my dd214 in a timely manner.
Thank all of you at Touchstone.
William Milligan
Akshay Nanavati –
These guys are the real deal. Got my DD214 in under 3 days with no effort on my part. Thank you! Amazing service!
Eric Madison –
Touchstone did an excellent job. They sent out communications as each step was completed. They met the time schedule they outlined and was perfectly satisfied.
William Pettigrew –
I read some comments concerning your company,which were not flattering. I called anyway and talked to Phil at customer service.I told him I was wary of using them for my DD-214 search.He assured me they were very good at what they did.He insisted that I trust him at which time I did. A couple weeks later I received my DD-214 in the mail.So,thanks Phil and Touchstone.By the way,I was discharge in 1969,almost 47 years ago.
Paul Gawchik –
Excellent and prompt service, as described. when an error was made it was immediarely corrected without question. Thank you.
Robert Gill –
Excellent timely service!!!
I have tried two other services and they were worthless.
Thank you very much!!!
Robert R. Gill
ronnie davis –
I could not be happier with Touchstone. They are very helpful and prompt. I highly recommend their service.
Robert Carlock –
I’m very satisfied with your company. You did exactly what I asked. Thanks. My greatest appreciation.
Anthony Padgett –
Just wanted to thank you for your prompt and expert
service. I will refer your company to anyone I come in contact with requiring similar documentation.
Dan Spector –
Words cannot express my heartfelt gratitude for the amazing service you provided. Thanks to Touchstone we were able to fulfill my Dad’s last dying wish, a funeral with FULL military honors. Molly, Phillip and Shelly are true heros to my family and we are eternally thankful. My family and I salute you and can never repay the tremendous favor you helped grant a service member who loved his country. G-d Bless You.
James Mules –
Excellent service but no communication of what was going on. Need to be more informative. Website is confusing also. [We do strive for constant improvement. Thank you for your input, and your service!]
John J Reed Jr –
Your service was excellent! The only problem I had was signing electronically in a controlled manner, though I understand why you needed a signature.
Kimberly Hicken –
The service was exactly as advertised. Prompt and on-time. I initially hesitated to pay $90 + with shipping, but I needed the document ASAP. I did send one email inquiry about the status, but then I remembered I had ordered just before the New Years holiday. Overall, pleased with the service and would recommend to others.
Claudette Privette –
I need my DD214 for the purchase of a home, I order from Touchstone on December the 30th and did not think about the holiday. I figure they would not even begin to work on it until Jan 4th but with all that said I receive it in my email available for download on January 12th.
I must admit I was a little worried around the 11th so I use the contact page to find out my status as I paid for express service, they did reply back promptly and then the next day it was available for download.
All in all I am satisfied, although I should have read the facts page first as they explain more there about how and when they ship. I do know that I would not have gotten my DD214 this fast by going through the Veterans web site as time was of the essence for me. So thanks Touchstone for a job well done!!!
Kenneth Richardson –
I was very pleased with Touchstone’s service. They did exactly what they advertised they would do.
William McDaniel –
I am well satisly with your help–we tried for a long time to get these paper and you did it for me thank you so much I would tell everyone who needs help to call you—-
James Mcgraw –
Greetings. I have been very satisfied with the whole process. The timing was good and I received the results I was searching for.
Thank you very much!
Sincerely,
James P McGraw,III
Daniel Cook –
Please disregard my previous review. I was confused and mistaken. Thank you.
Marguerite Brinkerhoff –
Hello.
Thank you for sending the separation of service records for Marguerite Brinkerhoff.
Respectfully,
Sue Brinkerhoff Bland (caregiver and daughter)
for and of Marguerite Brinkerhoff
laurance bell –
Love the services, fast and easy to fill out the forms.
Frank Beard –
It was a pleasure doing business with Touchstone and I well not hesitate to pass along what a good experience it was using you to cut through the red tape and deliver my DD214 on time as stated.
Thank you so much for your help,
Frank Beard
Thomas LeRoy –
This is a great service for any former military personnel. They did exactly what they said they would and in a very timely manner. Should I need to use them again, I would not hesitate one second.
Darrell Berg –
This was the easiest possible way to get this done.
Calvin Ball –
Hi to whom it may concern,
I must say your service is excellent and your response of getting everything taken care of was so wonderful and very professional. I would recommend anyone if they want great service and very professional help of getting the information needed is to go through your company. Just amazingly wonderful.
Thanks,
Calvin
Joseph Tusant –
The service gave me everything I asked for and in a timely manner. The website is easy to use and clear. I would whole heartedly recommend this website to friends and family. I would use it to search out other items offered as well. The documents were received in perfect shape.
Roger Drenga –
Was going to do everything on line but wanted to know from a
real person exactly how long it was going to take. So I
called and got put on hold for a while until I got disconnected. Tried again and got someone right away. She was very nice and ended up getting the $99 service. Waited three working days. Then went online to track my papers.
Yes they were already to download. I had forgotten that they were going to do this. Well anyway they sent a hard copy in 5 days it was here. So I am very happy with the service.
Seems a little pricy for a retired guy. But everything they
promised came to real.
James Pfutzenreuter –
I am satisfied with your service. I received my DD214 in six business days. Thank you. I would highly recommend Touchstone Research.
Justin Todd –
Great Service, Fast and efficient. It was easy to understand, but, maybe update site for navigation. Thanks!!
Joseph Simek –
Thank you for your thoroughness and speed of action…very satisfied….Joe simek
William Hronek –
I needed to obtain my DD214 from the Government & when I found out it could take many months to receive it from them, I used the Touchstone Research Group LLC. They were recommended as a “legitimate” & reputable research group by the Government. I have found them to be excellent & well worth the money to get the DD214 to me within a few days [4 business days for a downloadable copy]. If you are ever in need of their professional, courteous & responsive service, please use them! I cannot say enough good things about this organization!
Stanley Lipkins –
With only the minimal information I remembered Touchstone was able to retrieve my records, I’m very grateful.
Patterson Dawson –
To sign up was very easy and the return was fast. I had no problem with the service at all. Thank you for your prompt return of my DD214. It saved me a lot of time spent with the government trying to find what I needed. Again, thanks for your time. Patt
Major McIntosh –
Your service was as promised! Quick and efficient. I was down to needing this one last document before I sent a package off to the VA to obtain Aid and Attendance benefits for my mom and I thought I would face a lengthy delay in obtaining my Dad’s DD214. I filled out the request form the same day I called (late on a Friday afternoon), faxed it off the same night, and received my requested form within the 3-day promised time commitment.
Thank you for such great service!
Jean Ruhlen –
Your service was fast, accurate and efficient. I had forgotten to fax my father’s death certificate and you let me know that right away. When I think of the hours you saved me from having to do it myself, it was SO worth the money.
I have shared your information with my aunt who needs to get my uncle’s records as well.
Thank you
Paul Donovan –
I received the product that I ordered, but it took longer to receive it than I expected. Would I reuse your service? Probably yes. [Thank you. To review your case, we received your request form at 2:35pm ET on Friday February 19, after our 10am ET processing day cutoff. Monday February 22 is day 0. We delivered your record, made it available for your download on the third business day, Thursday, February 25th. Every request is unique. Some records do take more time than others. But no one could have gotten you your records faster. ]
Stephanie Wingfield –
They did an excellent job with incomplete information from me. Although weeks later I eventually found my father’s copy of his DD214 on my own, buried deep within a bunch of random papers, Touchstone Research Group did a great job and I highly recommend them.
Joan Rayzor –
Best $89 I ever spent. Had the DD 214 in less than seven days as promised. I was totally intimidated by the process of getting the form, Touchstone delivered. Bravo!
William Kipp –
Very pleased with your service, I received DD-214 in 4 business days, well worth the money save me a lot of headaches.
Thank You.
eric webb –
Took a little longer than the 7 days promised other than that all was good. [We received your request form Friday February 26, at 5:59 pm way after our 10am processing day cutoff. Only business days are counted since the record facilities are closed weekends and holidays. Monday the 29th is Day 0. We made available your record for download from your account on March 8th, the 6th business day. It’s still there and available.]
Michael Deusa –
I personally found the price a little high, the service was outstanding and fast. I would recommend your service to anyone who needs paperwork from the Government.
Donavon Watson –
Got my DD214 on the 7th day. Very fast/reliable service. I’m not getting paid to write this review, so take my advice if you need your DD214 as fast as I did and order from Touchstone Research Store!!!!
Eric Thompson –
I am Very happy, I received my DD214 in 7 business days.
Justin Nelson –
What a great service! The communication is amazing, they keep you posted through the process, and the documents are delivered not just promptly, but with a Thank You. I know our veterans do not hear that near enough! Thank you Touchstone for doing such a great job & remembering to Thank those that have served this Great Nation!! :o)
K. Hoffman
(mother of a US Army Vet)
john mcdougal –
good job did what you said you would do within 7 days
Samuel Buchanan III –
Service was EXCELLENT. Supplied the needed DD214 quickly via internet in four business days and within 10 days via overnight mail. Not cheap, but then again…you get what you pay for. Service was fast & accurate.
Racel Vasquez –
Quick response to questions and fast delivery of our documents. Thanks!!
Helen Pray –
I found the service very helpful retrieving records that had been destroyed in the 1973 St Louis fire.
Maurice Sebihi –
It was rather expensive, but if you need your DD214 fast (I needed mine for employment) then it is money well spent. I experienced an error with the downloaded version of my documents, and it was impossible to reach anyone by phone. I was able to contact them through email. It took longer to hear back from them, but in the end it all worked out. If you need it fast, this is the place to go. If you can wait-order it free!
Barry Griffin –
I am never amazed how the government creates opportunities for companies like yourself to help needed individuals. Thanks for the help. It’s definitely worth the price.
Gerald Flynn –
I used the Express Service to get a copy of my DD214 as I don’t have it any longer and was able to get it within a week as promised. I have already gotten discounts at retail outlets that I have been missing out on by not having the Veteran designation on my license. Thank you.
Jared Boyer –
Very fast service!
Douglas DeCandia` –
Touchstone saved my life… well, it allowed me to buy a house before the paperwork expired.
It took a little longer than two days (4 days, actually), but it was adequate and worth the $200.
Although I had two DD Form 214’s, because I was in two branches, they only sent the latest.
That was fine. It met my needs. But I was hoping to get both of them.
Regardless of these factors, I will definitely use Touchstone again, should I need my records again. [Your most recent DD214 is generally the one required, since it is cumulative and describes your final characterization of service. The times we quote are averages, and certain facilities respond faster than others. Each case is unique too. I’m glad we could help.]
HERB MUNDON –
I was under some time constraints and your Express Service proved to be the best way to get the needed documents in a hurry. The documents were very legible and in a ready-to-use format.
Stacey Thompson –
For Those Needing DD214 fast,
I recomend Touchtones Express Service. Information was retrieved & electronically delivered in time for funeral home to coordinate Military service for deceased veteran of Korean war. Hard copies followed within 1 day of electronic version. Service was delivered as advertised. I am a very satisfied customer.
Daniel J McMahon III –
Thank you for your service. Having another copy of my DD214 after misplacing the original is comforting. I did find the service a bit awkward. The on line signature box did not accept my signature, causing a delay in fulfilling my request. It would also be helpful if your service had a real live person available to answer follow-up questions, rather than just your Support Ticket system. Thanks again for your service to all us vets.
Daniel Fraley –
Great service you guys did exactly what you said 7 days I was able to download I recommend express service if you need your document real fast thank you so much for everything I will be using you guys again
ROBERT SLOBOD –
Great service and a fast responce. Somewhat easy to navigate the website.
Frederick Brutsche –
GREAT JOB, YOU GOT WHAT I NEEDED IN A TIMELY MANNER. MY OTHER OPTION WAS TO WAIT 90 DAYS WHICH WAS FREE BUT NOT A VIABLE OPTION FOR MY SITUATION.
THANK YOU
FRED BRUTSCHE
William Crapo –
I believe your service is outstanding! I have spent a lot of time on the Internet over the years in contact with Customer Service of all types but none of them compare to the service I received from your representative Shelly. She took the time by e-mail and phone to explain in detail of how I would proceed on your site finding my DD214. Very professional, good follow up. I would hire her in a minute.
The researcher assigned to my case was L. Miller. She was successful in finding my 214. Youer Internet site is well designed. I am going to advise my financial person of your site Thanks again!!!
Esther Sene-Prescott –
I was very fortunate to have contacted the Touchstone organization on line. We needed to get a copy of my father’s DD214 urgently, and they were very fast, efficient and professional. I have passed the Touchstones address and email over to our local VA office Manager, Mr. Sam Vaouli, here in American Samoa. This should help other local vets who may need to get a copy of their DD214. At least they will know where to go for help. Thank you very much again for your help. Keep up the great work!
Reginald Blueford –
I was very pleased with the service, the items I ordered came at a very convenient time. I was able to complete my business requirement within the time frame allowed.
Danene Webb –
I was very satisfied with the results and the timely fashion in which it was processed and I received my documents in the mail. I would recommend this company to others.
Juris Stals –
your service did exactly what you advertised. thank you
eric brown –
I was a bit concerned as to what it would take to get my documents but it was quick and painless.
Dennis Smith –
Excellent service and fast. I appreciate very much that I now have my form DD214 and can obtain the necessary medical assistance I need.
Nanette Aube –
Awesome experience! I received my DD214 quicker than the time allotted them. I had initially contacted another service who was not able to find my records. Touchstone was able to without difficulty. I have to mention Shelley the person I was corresponding with to obtain my records. She was very friendly and excellent at her job. A big thanks to her and Touchstone! I highly recommend this company to get the job done.
Walter Olivas –
it was good overall, some confusing though but think I understand process now.
Thank you
Thank you
Thank you
Thank you,
FRED SUPPON –
I purchased the Express Service for $89.00 . From the time I initiated the purchase to the time I received the final information was about 11 days which was good since I was responsible for delaying info. to Touchstone by about 3 or 4 days myself. In that respect the service was very good.
I would say that in that time I was not able to talk to anyone in person which was frustrating. I called the 800 number and the local number about 20 times, left messages and emails requesting to talk to someone (Jason @ client services) and have not received any response to date. I even called a lawyer friend of mine in Manhattan to go to your address to see if the business even existed. He said it did.
One issue that’s still not resolved is that my credit card was charged twice for the service. I need to get that rectified. (i.e. $98.55 x 2 = $197.10). I’m sure we’ll straighten that out though.
Other than those two things, I received the documentation that I requested and for that I’m appreciative.
Fred
Antius Francis –
Great experience. Got my dd214 on time. Great job guys.
Brian Wilmer –
The speed was unexpected. I was expecting to wait 2-3 weeks before receiving my files but it only took a single day to get it online and 4 days to get it in the mail. Thank you for your quick response.
Robert Diflorio –
Your service is excellent and has been a great help to me. Appreciated all your help.
Robert DiFlorio
Frank Moran –
When I went looking for a service to assist me in obtaining my DD214, which I had misplaced, I thought it would take weeks or months. It only took days for Touchstone. This is the only way to get the military documents you need. Fast, professional, and accurate. Thanks Touchstone.
James Thorp –
The service you provided was exceptional. I received my
DD214 papers within one week. You couldn’t have done any
better. Thanks so much. Also thank the person who got my
documents.
James Thorp.
richard Beutel –
Touchstone service was quick and easy and would tell anyone to use their service. I would like to thank them for their help.
Kenneth Waggoner –
Was done promptly and accurately. Great job. Did what the said they would do and in a timely manner.
Elizabeth Hall –
I was extremely satisfied and impressed with your service. It was quick, you delivered my documents as requested, and it was a reasonable rate. Having tried several other options, including going directly to the VA with no avail, you delivered. I will refer you to anyone who needs these these of services. Thank you!
aaron rumph –
The service was fast and although the information I wanted wasn’t on the DD214, the dvd that they had sent with it had the information I needed and safe dd me the hassle of dealing with my high school, thank you.
Sheryl Brown –
I was very satisfied with your service it was very timely as you said it would be. I would rate your service as a 100 . Thank you so much.
Major Mason –
The service is both quick and accurate. It beats the government service all hollow. I had a government employee ask, “Why use Touchstone when we’re free? Besides, can they guarantee their service?” My experience is: It’s cheap, fast and accurate.
Claude Alvarez –
From the start the service was excellent, Shelley is precious and an asset to your company. She was patient, informative & genuine. The process was not long and I received my documents just a few days later than Shelley projected. Thank you Shelley for your professionalism and your good heart.
Jody Weigle –
Product was delivered as promised. Good service, they got me my DD214 quickly!
Louise Jenkins –
Touchstone came through! I had the 30 year old document I needed within 6 business days! I was kept abreast of what was going on and appreciate the ease of ordering, paying and receiving download and hard file.The process could not be easier.
Thank you- you are awesome!
Steven Melick –
Excellent turn around. Download option a must if you need the copy right away.
Robert Rhea –
Did not know what to expect, but was pleasantly impressed with the service. In less than a week I received my DD 214 and supporting documents. Thanks for a job well done.
The service was worth the fee.
William Swiger –
I was pleased with service. No complaints. I received the form in prompt time and it was exactly what I needed.
Cheryl VanGorder –
I was very pleased with your service, we needed my husbands DD-214 for our VA Home loan and would like to say it was very convenient and do apprieciate your service since we needed this information quickly. The process from ordering to receiving it was approximately 3 days. Also I can’t complain about the price it was worth it. So thank you very much.
Roger Wiegley –
Great personal service. Great idea. I wish I had thought of it 20 years ago. My only negative comment is that the website should be renovated. It is not user friendly, it has options that do not exist, it does not tell you that you get the form to fill out after you pay, leaving one to wonder if, after payment, nothing happens. I spoke to a person at the company and he was very helpful but I was totally confused by the website before he can to the rescue.
Roger
renee bartosch –
I am very happy with your service. You delivered what you said you would in the time frame I needed. Great experience and I thank you. We have been able to buy the house we wanted because you did what you said you would.
Megan Guy –
It was faster than I expected. However there was a small delay with the delivery of my hard copy papers.
Joseph Murphy –
Excellent, complete and most informative info provided by Touchstone. My records are over 50 years old and it brought great and fond memories. Five ***** STARS for Touchstone.
IT was FAST, too and the people were very helpful.
Joe Murphy
Kevin Oberle –
I needed my DD-214 form for a new job. I had already undergone multiple interviews for the position and had been told that, if hired, I would need that DD-214. On the assumption that I would get the offer, I express-ordered the DD-214 through Touchstone and was not disappointed. The Touchstone service was efficient, fast, and complete.
Thanks!
Kevin Oberle
Randy Berke –
DD214 Delivered as promised. Exactly what I needed. Thank you, highly recommend.
Sheryl Smith –
This service did exactly what they stated. I received my information with in a week. It may have been faster but they needed some for info from me.I would recommend this service to anyone. Well worth the money.
Walter McGhee –
Excellent results from your searches. Has provided me with a complete set of forms needed for my application to the VA. Well worth the price as it took the headaches out of the finding of the paperwork that I needed. Job well done!
Derek Mitchem –
This was the easiest and fastest way to get what i needed, very simple process. Definitely worth every penny.
Justin Huskey –
I was amazed at how fast we received the DD214. I was incredibly skeptical about this service but they proved me wrong!
Brady Johnson –
As Advertised. Very happy with the service. I would recommend this company to anyone looking to get a copy of their DD214.
Danny Wallace –
Great service…Place the order DD214 Express Service (Thorough Description) on 4/4431/16 and the documents were received on 5/6/16. Thanks for the great service.
Kyle Littrell –
Impressive work! Fast and effective! Well worth the cost!
Jeffrey Stepler –
I would recommend this service to anyone! They were fast efficient and very pleasant to work with. Delivery time was on time with what I was told.
Richard Lunder –
The Touchstone DD-214 Express Service was very quick, but be aware that it is not as fast as their website would like you to believe.
You place your order and your request is immediately assigned to a named Researcher in the St. Louis area. It sounds like this person is going to personally retrieve your records. The reality is that they only submit your request to the NPRC and the government actually retrieves your record and the Researcher just insure the government does their job.
The entire process took just nine business days from the day I submitted my request.
Service was very good, just not as fast as they want you to believe.
[Each case is unique, and each record facility has a different procedure. At NPRC, the fastest way to retrieve records there is physical submission of requests through their Reading Room. We also quote typical record retrieval times, which vary by facility. We encourage all of our clients, before ordering, to read our Frequently Asked Questions regarding delivery times, and particular issues which may cause record retrieval delays. Nevertheless, no one can get you your record faster.]
Charles Hughes –
Your service was as helpful as it could be considering my records were destroyed in a fire. Thank you for delivering my Certification of Military Service.
DANNY CUTSHAW –
Touchstone did a good job. They had my paperwork to me in 7 business days.
Michael West –
Excellent service – took a couple of days longer than hoped, but given the age of the document, not unexpected. I recommend this service to anyone who needs dependability.
Michael W
Al Hamrick –
I lost my DD-214 years ago and since I already had my VA picture ID I hadn’t needed it. However when I needed a copy of my DD-214 for my LTC here in Texas I needed a copy fast I came across Touchstone and ask them to get a copy. It took 6 business days for them to get a copy to me. I was very worried because I ETS’ed in 72 and the records fire in 73 made me think they could have problems, but 10 days later, including the Memorial Day Weekend, it was here. I am very pleased. Thanks Touchstone.
Myra Julien –
I was very impressed with this service. I had my reservations. However, when I had a question they quickly responded. They were able to get my documents to me in under two weeks. Which is impressive given that I didn’t have complete information. It is worth the money especially if you need your forms in a hurry. (This is even without me paying for expedited shipping.) Thank you Touchstone! [We retrieved this client’s records in seven business days.]
Thomas Jones –
all good, service was quick, efficient and delivered as promised and paid for.
thank you
Robert Hardacre –
The service was prompt and almost complete. There was no record of my advancement to CS2 or E-5 with my final discharge from the naval reserve.
With this minor omit, I really have no complaint and would recommend this service to anyone!
Thank you all so very much.
Alonzo Norton –
The Touchstone service was everything I thought it would be. Everything was handled in a business like and professional manner. I especially appreciated the fair price for the service and the quickness of the transaction.
If I need similar services in the future, I’ll certainly return.
Thank you.
Mark Nichols –
Touchstone, thank you so much for delivering my DD-214N in a timely manner. With this, I was able to get a $500 discount on my new SUV. Thanks again Touchstone.
Marc Everlove –
Very happy with everything. Fast service. Delivered on time
Nancy Stewart –
Touchstone was very professional and fast. They communicated well and answered all the questions I had in a timely manner. Thank you!
Joshua Griffin –
I needed my DD214 for a VA home loan. Touchstone was able to get it to me within 48 hours. I would recommend them to anyone who needs their documents quickly.
Vincent Tracey –
I was impressed with the quick response to my need for copies of my DD214’s. I was kept informed of the status of the request and they not only made the forms available for me to download online but also sent a set in the USPS. I would recommend this service to any veteran needing to get copies of their records.
Jay Wright –
If you absolutely have to a military record as fast as possible and don’t live close to where it happens to be stored and or know the processes necessary to obtain your own records, then this service is a viable option. They are very good about communicating with you quickly and updating you when they have news. They are also open to reasonable changes in your request, like new mailing address etc. Two things to consider: this service is expensive and they rely on the government to retrieve documents. That could take one day, or in my case, two weeks. Don’t be mislead by the rapid mailing assurances. They tell you they are at the mercy of the storage facility and personnel. Even if they send it to you, next-day air, if the gov’t takes two weeks, you wait two weeks. Otherwise Touchstone delivers as promised. [Yes, it depends on which Government facility has your record. If it is a digital facility, we can get records in a few hours! Analog facilities on average take 2-4 days. Each request is unique. Please see our Frequently Asked Questions section on timing and delivery issues. However, no one can get you your record faster!]
David Fuller –
I greatly appreciated the service you provided. It was very professional and done in a timely matter. Thank You.
Gregory Severino –
Excellent, expedient service that provided my DD214 without any flaws. I am grateful for the attention your researchers gave my request, and I will always recommend Touchstone to my veteran colleagues should the opportunity arises. Thank you very much for everything!
Mariann Litznerski –
I was pleasantly surprised at the quick turnaround. I received the documents I requested within weeks (12 business days) instead of months. [Each request is unique and times are averages. Please see our Frequently Asked Questions section for timing, delivery and possible delay issues.]
Charles Clarkson III –
Excellant Service I would highly reccomend. I didn’t have exact Dates but they found information I needed.
FRED SUPPON –
Although, I have already written a review of Touchstone several months ago I would like to share a recent update. When I originally purchased the DD214 Express Service I must have entered it twice. As such my credit care was charged twice. Several weeks later the DD214 information was received and it was just what I needed. I did contact Touchstone concerning the over-payment via email. Time went on and frankly I forgot about it. This week I received a nice email from Touchstone that I had overpaid and I would be reimbursed for the overpayment. Yesterday while checking my credit card report, I saw that they had reimbursed me in full. Touchstone gave me exactly what I needed and exactly what I paid for. I would recommend them for this service.
Regards,
Fred C. Suppon
Nicholas Rasser –
Excellent document recovery group. Had my DD214 within a week. Highly recommended.
ronald comeau –
The service was prompt and well done . I appreciated the timeliness in receiving the copy of my DD-214.The work was in the best interest of the customer ( Me ). Thank you very much ………..Sincerely , Ronald L. Comeau
Rankin Williamson –
Your service couldn’t have been better very professional.
Can’t thank you enough for putting up with computer illiterate old folks.
Nicole Cooper –
Thank you so much for your quick response in assisting me with my father’s DD214. The funeral home needed proof of his military service. I tried to use the government website and after 3 hours of loops and a fax number that didn’t work I turned to you. After I put the information in and paid for the services needed I received an email confirmation with the status of my order. Within a couple of days I had the downloadable copy!!
Thank you so much for your quick response during a time of sadness and stress after the passing of my father.
Sincerely,
Nicole Mathews-Cooper
Daniel Curley –
My experience with Touchstone was adequate. I received my DD214 about 10 days later than advertised on the website. I had to email them a couple of times before I received a response from their customer service to find out why it was taking so long. A few days after I was finally able to talk to someone, I received my form. The customer service was friendly and kept me in the loop. All-in-all, they did deliver in the time that I needed but would tell folks to expect an additional a week to the amount of time stated on the website for delivery. [We retrieved this client’s record within nine business days, longer than most. Each request is unique and times quoted are averages, some come in earlier, some later depending primarily on where your record is located. Please see our Frequently Asked Questions section of our website for timing, facility and general delay issues which you should take into consideration before ordering.]
Lisa Hoffman –
Your company was very helpful. Speedy service, I love it. They answered all my questions. Staff is very professional. Thank you
Tyrone Norris –
First off i would like to thank you for your service, it was very valuable. Although it took longer than i expected both w/faxing you the application and also longer to receive product requested. With that being said would definitely recommend your service to others. [Every request is unique, and some records do take longer to retrieve than others. Our Frequently Asked Questions (FAQ) section of our website talks about different records, different record repositories and timing issues. Nevertheless, no one could have gotten you your records faster. Thank you!]
Leonard Devanna –
Wow! You found my DD214 from 44+ years ago; everything delivered as promised; great job!
Daniel Mendez jr –
Very fast and let me know right away when my documents where found and sent to me.
Carmen Rushlow –
Loved It! Fast, easy, friendly and alwayalways answered all my questions.. highly recommend this service..
Valena Baldwin –
My experience with touchstone research group was very pleasant. I called and ordered on a Wednesday and received the hard copy on that Monday, exactly three business days. I also received an electronic copy to my email that i was able to download on that friday. Overall, im super glad i chose this company to retrieve my documents and will refer anyone to them.
Donald Morgan –
Very fast service. Very pleased!! Keep up the exceptional work���
James Parker –
After numerous dead end searches via government channels,
only Touchstone came through. Our family is very grateful.
Thank you Molly, Phillip, and Shelly.
NICOS GEORGIOU –
Great service and very fast. I needed my DD214 in order to buy back my time with the USMC & add it to my NYPD time towards my retirement & a good copy of my DD214 was sent to me by FedEx within one week. Very Impressed and would highly recommend.
Chris Knickerbocker –
This is a great service! I started looking into a VA loan over a year ago (my first) and was a little put off by what I was told, e.g. lots of paperwork and weeks if not months to retrieve DD214. When I actively started the process, I was told I could retrieve it in 7 days or less. Touchstone delivered! I received it in 5 business days. One caveat…24 hour service means a week to delivery (but worth it). [Each case is unique. Please see our Frequently Asked Questions section for potential issues which may cause a delay in your record retrieval.]
William Teal –
Outstanding! Worth every penny! Before I knew it, I had my DD-214. These were clear and complete. I was sent an update email every step of the process. I received the copies in the mail. The service was fast. I recommend Touchstone Research. This is a professional service and their website, correspondence, and results reflect it. Thanks a million!
Charles W McClenaghan –
Great job. I needed the paper for the purchase of a car. Sent for document on a Wednesday and received within a week. Thanks for your help. Great service! I would recommend this service to anyone.
Alex Hrnack –
Touchstone advertised a service (copies of military records) and delivered on their advertising. Complete and received by download in five business days. I appreciate the fast service however feel the fee to receive these documents is higher than anticipated. [However, you do get what you paid for.]
Nydia Marrero Bordon –
Very pleased with the fast and professional service provided
Samuel Hawkins –
I ordered a DD214 with the 2 day expected turn around. After not receiving it with in that time frame I contacted the order department via phone. The man I spoke with was very nice, explaining to me that since the discharge date from service was so long ago that it would take longer than the 2 days, so he refunded me the difference of cost between the 2 day and 7 day order and said that I should expect my dd214 with in the next day or two and for me to call back if I do not. On the afternoon of the 6th business day from my original order, I received my documents! This company is legit and is great. You are better of to call to place your order, so you will know exactly when you can receive your docs depending on when you were discharged. I think any negative reviews are stemming from not ordering the correct package. I will use this service again and highly recommend it to anyone!
Robert Redfern –
This service was outstanding! I needed this form to apply for my certificate of eligibility for a VA loan. I had my DD214 within a week. Thank you for your excellent service!!
Jeffrey Smith –
well, I finally received DD214 I requested within 7 business days…. but I was hoping to receive them the same day. The end result is that I received the papers I requested but not as timely as I was led to expect. [Each case is unique. We encourage all of our clients to read our Frequently Asked Questions (FAQ) section of our website to familiarize themselves with various timing and delay issues which are unique to the various branches and records facilities where your records may be located. Nevertheless, no one could have gotten you your records faster.]
Kenneth Mann –
Thank you for your service. This was a hassle free way to get your military documents. Filled out the form and just had to be patient. Thought I would get the documents a little faster. But, I had my forms within seven business days which was soon enough. Only one request form to fill out. I was prior service in both the Army and Air Force. I wasn’t sure of my service dates, but it was not a problem. Overall I’m satisfied and would use Touchstone again if needed. Hopefully I won’t misplace my documents the next time! [Thank you. Your records were in a transitional period where they may have been at one of two different facilities. If they were held at a digital facility, we would have had your record within hours. Unfortunately, your records were held in a analog (hardcopy) facility, and that was the cause of the delay. We discuss timing and potential delay issues within our Frequently Asked Questions (FAQ) section of our website. Nevertheless, no one could have gotten you your records faster.]
Michael Jasper –
I got my DD 214 and other separation papers from Touchstone. They were fast, and kept me posted every step of the way. I highly recommend them.
Edward Delle –
Wasn’t as fast as promised (8 business days) but faster than anyone else. The woman on the phone walked me through it and eased my frustration. Very professional. Won’t hesitate to use service again. [Each case is unique, we work on averages and some records do take longer than others. But no one can get you your record faster.]
David Boyd –
Delivered documents in time promised. E-mailed a copy sooner and the originals were delivered exactly on time. I could have obtained the documents for free but it would have taken months.
Brian Hackl –
Ordered my DD214 papers for VA loan on a Sunday afternoon, received email copy Thursday evening. I couldn’t remember exact dates of entry or discharge and they still found it super fast.
Thank you so much.
Joseph Patron –
This was perfect for anyone trying to buy a house and need to get documents fast to close escrow. I Would recommend this to any Veteran.
John Starkey –
After signing up for your service, I found some mixed reviews online. I must confess that I was a little worried about receiving my DD 214’s. My worries were not justified because you came through like a champ. I received my DD 214’s in a very short time. I am very pleased with your service. Thanks for your help. [We receive negative reviews from two sources. 1. Our competitors post them. It’s easy to do on the Net, and we could do it too but don’t. Such conduct is unenlightened and taints everyone. 2. Clients whose expectations are not paired properly with our service. Research is not like providing products off a shelf. Each case is unique, some records come in earlier, some later. We strongly encourage our clients to read our Frequently Asked Questions at our website so that they understand the various issues which may effect their record return. In the final analysis, no one can get you your record faster. Thank you for your service.]
Domenic Merlos –
I am very pleased with this service. I especially like the fact that they sent me a digital copy as soon as they received a the official copy. This was very helpful in taking care of some tasks that required the DD-214 earlier than when the hard copies would arrive.
william throneburg –
Thank you for your outstanding service…you delivered and in a timely manner.
Fenton Fitzpatrick –
Very straight forward. Provided the requested information; had a follow up request for information I didn’t provide; once provided, request was processed and information requested was furnished, as promised. Easy to deal with.
Max R. –
To Molly/Shelly,
Thank you for all the hard work. My mother, Genevieve, is going to be buried with my father on Wednesday the 17th and with the certificate she can have her military honors. Thank you again.
Max R
Kurt Zetzsche –
I was very pleased with the speed in which they were able to provide me with my discharge papers. Excellent customer service.
Brian Hackl –
Needed DD214 form for VA home loan. Extremely fast service with only partial incorrect, information. Kept me informed though each step. Thank you
Travis Gregg –
I was very hesitant about using a service like this at first. I chose to call and place my order by phone so that I could get a feel of the staff, and perhaps better gauge what kind of service I could expect. The lady I spoke to was very nice and very knowledgeable about the service and what I could expect. By the end of the call, I felt comfortable giving Touchstone my money. Three days later, my documents were delivered to my inbox, and a hard copy was on the way. Very quick, efficient service. I would recommend them for sure.
Stephen Swisher –
Overall a good job. One thing I noticed is that when I wrote they would send back a letter that was pre set instead of true communication. So wasn’t sure at times where my order was in the process.
Kenneth Porter –
My request was handled and communicated with professional customer service to retrieve my DD-214. Very satisfied!
Timothy Henson –
Fast service for when I really needed to retrieve my documents.
Bernard Doone –
Excellent service…speedy and delivered on promise.
Genevive Szczygiel –
Except for all the correspondence being written to my mother who passed on 29 May 2016 instead of me (her son who is alive) you did a really fantastic job. I have passed on your service to the funeral homes in the Fairborn, Ohio. Because of your efforts, my mother received her military honors. Thank you again. Max Roadruck (her oldest son). [You set the account up in your mother’s name. The account holder need not be the veteran’s name. I’m glad we could help.]
Nicole Morgan –
Incredibly fast reliable service. I received my requested document in just two days. Excellent.
James Watkins –
Touchstone Research Group made it possible for my father to have a military funeral. His paperwork was long-lost, but they retrieved it from the system. Most importantly, they understood the importance of time. We could have the service only at a certain time, and they made sure that the DD214 was available. Thank you.
Benjamin Lee –
The performance on this service was
really good.Thank you for getting this document to me at short notice.
Kenneth Cairns –
I phoned first to be sure they were actually in business and to answer a few questions. Both were informative and helpful, so I emailed my order and received prompt confirmation and routing info. Soon thereafter I was emailed a copy of my DD214, followed a few days later with a hard copy via mail. The service was excellent and accurate……and I didn’t have to talk with someone in Asia for help. This outfit rates an A Plus.
Ricardo Pelaez –
Good service. This is a reliable company that delivered on promise. Keep up the good work.Thank you.
Marc Costa –
Thank you for honoring the money I spent a few years back and fulfilling the order now. It was easy to use and the customer service was friendly and knowledgeable.
Winnifred Cave –
I am really impressed with short time it took for you to get and send my DD-214 to me it only took a week to get it in my hands, awesome job!!!! The only problem I have run up against is with the copy I received I am having problems with people not believing that it is true official copy, due to the words printed across the whole page like they are and it is not the color that the original DD-214 is. It does not look like the original therefore some people do not want to believe that it is an official copy, but I was really impressed with the quickness of your company. Thank you for what you do to help us when things like this are needed.
Keith Cave
MN1 USN(Ret)
Kenneth Prewitt –
I received exactly what I requested within the time frame that I was expecting. Documentation provided is accurate and well presented. Multiple download options gives me the ability to reuse this document for years to come. Well worth the fee when time is a factor.
Dicky Webster –
I am very pleased with this service, they did exactly what they said they would. My wife tried another service to get her DD214 4 weeks ago and still has not received it. Mine only took three days.
Sal Ruiz –
Even though it took longer than I had hoped for than the 7 days express service Touchstone had guaranteed. The tree weeks was still much faster than if I had done it myself or gone thru some government agency. Overall I was pleased with the service and greatful for them acquiring my DD214 records. Thanks again, Sal Ruiz
Ricardo Pelaez –
Good, fast, and reliable service. Also, customer service was excellent. Keep up the good work!
LeeAnn B. –
The service was amazing! I could not have asked for more. Shelley was terrific. Regards – LeeAnn
Jon Firman –
Excellent service, very prompt. Exactly the documents I needed.
James Mahlon Rupp –
I’m a senior citizen and had little proof and documentation on my military service in the 1950-60 time frame. I wanted to secure proof of service so I could use it for discounts for goods and services. Also,I wanted to have documentation for funeral and burial at a military cemetery when I expire. The services provided by Touchstone Research were reasonable, affordable and very timely.
Cory Baron –
I was told never ever lose your DD 214. I guarded it and between 2 moves in less than a year some how I lost it. My new job needed it to verify my service and I panicked because I knew they would wait weeks or months for it. That’s how much time the VA or any other institution would have taken. Touchstone took less than 24 hours and I was able to email it to my new job. I was very worried about using a company charging money and claiming that they can get it to me so quickly but guess what? They did! I am so thankful and its worth every penny. I trust this company and will be telling everyone about them. Thank you Touchstone for everything, you guys are amazing.
Bruce Klein –
This is a great service. I needed my DD214 for a VA loan. I had recorded a copy with my county 20 years ago, but they said it would take a month to find it and I needed a notarized request form. Touchstone was able to provide a copy within a week [3 business days]. Once again, this is a great service and a great value.
Richard Saragosa –
The VA office in Long Beach CA referred us to this website and it was just what we needed to obtain the DD214 we needed in the time frame we requested. I even got a phone call from a rep at Touchstone to clear up a matter to assure we would get the documents in a timely manner.
I highly recommend Touchstone and their services.
John Barham –
I hired Touchstone in order to get my husband’s DD214’s (the one we had wasn’t enough) as soon as possible because we needed them at the last minute to settle on our home. I really didn’t know what to expect, but I really needed to trust somebody because we were desperate. I was elated when I received the email from them with the downloaded documents that we needed–and just in time. I placed the order in the late afternoon on a Tuesday and received the email with the documents the following Monday evening. We couldn’t have been more pleased! Just two days later, we also received a nice portfolio with hard copies of all the documents via express mail, which we’d ordered extra. Everything that was in my husband’s file in St. Louis was copied and sent to us in the timeframe promised, actually less, I think. VERY HAPPY WITH TOUCHSTONE!
EDWARD KENNEDY –
Service was excellent. Received requested documents in a timely manner. Thank you!!
Melvin Dykes –
I was very apprehensive about this site and it’s claims, but I only had a few days to get my dd214 for my VA loan! These guys Came through not in hours but that’s ok, I only had a few days, but I had been out so long my records were archived! I paid for the same day but that couldn’t happen, and Touchstone refunded part of my money! Sorry about the nervous emails, you guys do care about veterns! Would recommend if you need documents in 3 days or less! Really saved my butt! Thanks, Melvin Dykes. [Thank you Melvin. Yes, archived records typically take a little longer, and each request is unique. This is, after all, Government “record keeping.” Thank you for your service!]
Janet McIntosh –
My brother was told his records were lost in a fire and tried for 30 years to get them through the VA!!!
I found this website and BAM!!!! Had it in a week!
Thanks you thank you thank you!
Mary Kimberlin –
Please know that had I not only brought my DD214 w/me over the last 44 years of moves and transitions, but had used it for college education as well as buying a home in the mid/late 70’s.
So, you can imagine my chagrin when I went to secure it for the home purchase I am presently working on and could not find it in any of my documents ANYWHERE!!
On the VA website, I found your express service link and time was of the essence as my loan completion clock was running!
I received my documents within the 7 day time frame promised after order placed, including an immediate response to an info request ticket I had entered. I am SO grateful for your prompt and courteous service. It was a blessing.
Sincerely, Mary Kimberlin
Bruce Corse –
Great job, great service and I would recommend them to you because they get the job done. I received my DD214 as promised. Thanks for your great service Bruce.
William Norvell –
I required my father’s DD214 for his memorial plaque. Touchstone Research Group provided it exactly as promised without hassle or the need for a lot of supporting detail. I had a less pleasant experience with one of their cheaper peers. The personnel at the local vets association support my feeling that Touchstone is a superior service. Touchstone is, in summary, a professional organization that does with efficiency exactly what they promise. Well done and my thanks.
Romie L. Days Jr. –
I requested my DD214 and needed it quickly. Touchstone ensured me that they could get it for me within a 48 hour period and they delivered. Excellent job, well worth the small fee for the services rendered.
Eleonore Rickover –
Well done. You did in one week what the USGov couldn’t/didn’t do in four months. Thank you.
Joanette Emery –
I was very impressed with the level of service I received from Touchstone. They were very understanding and patient with me while I was assembling the necessary information. I am very grateful to them for their fast and respectful service. Thank you very much.
Joanette Emery
Roy Wetzel –
I needed a copy of my dd214 form in a couple of weeks. For the required fee, Touchstone sent me the copies in less the time than they advertised. I am very satisfied with the service I received. I would not hesitate to use their services again if needed. Thank You.
Timothy Hendrix –
Needed a DD214 for application of VA benefits and the VA could not help me. I went to a number of differrent sources to no avail. My problem was compounded by the fact that the records I needed were destroyed in a archives fire. Touchstone was able to send a rep to the National Archives to do the necessary research and have a DD214 replacement document constructed. I received the document quickly and for a very reasonable cost. I will be telling friends about your service. Thank you.
Sincerly, Tim Hendrix, USN ret.
Gregory Baker –
I am extremely pleased with the service from Touchstone. I needed the document quickly and they delivered even with the basic services. Great experience. Would highly recommend.
Samuel Spigelmeyer –
Great service and speed of service. Would use again if needed.
Austin Marks Jr –
Highly recommend using this service. My Dd214 form was delivered in three days as ordered.
Jesus Adame Nunez –
I highly recommend Touchstone Research Group for anyone needing their past military discharge paperwork. They are very professional, fast and efficient. Money well spent. Highly satisfied.
Donald Hall –
Touchstone provided excellent service and delivered my records in the time frame they had promised. I highly recommend them to anyone needing an expedited DD214.
John Dougherty –
Got what I was after. Seemed to take longer than expected but was kept informed when I asked. Seems Illinois is not in a hurry but I live there so I get it. Otherwise very satisfied. Thanks for your help.
William Quimby –
It was very fast and I thank you for the service you provide
Scott Groth –
Turn around time for my DD214 was 3 days expedited service, though it was the wrong DD214. After informing Shelley of this error, things got straightened out. She handled the whole ordeal professionally,
Some people tend to go ‘ballistic’ if all doesn’t go accordingly, tending not to factor in their own inability to handle unforeseen situations
Thanks to Shelly and Touchstone for a great service.
Donald Loeb –
DD2-14 took 60 days to locate, as a lot of the records were destroyed in a fire. I was happy that they could find a record. Professional company to deal with. [We try to identify potential problems, before you order, with our Record Retrieval Estimator on the service page. Just enter your branch and separation date. Also, our Frequently Asked Questions section is very handy to understand precisely what we do, and how we do it. Thank you for your kind remarks, and more importantly, for your service!]
Andrew Jones –
I needed my DD214 because my company was bought up and they required the DD214 for continued employment. I went with another acquisition company to get my DD214 and after four weeks still did not have it. My job was now in question. I called up Touchstone and they had my DD214 to me in 24 hours. Awesome.
David Hunter –
was exactly as represented, thank you very much for the assistance
Michael Doyle –
I found your service to be very helpful in obtaining a DD214 that was lost years ago. Your service is faster that any of the other methods of obtaining this document.
Josue Rodriguez –
El envío fue a tiempo y el servicio fue extremadamente buenísimo con todos los todos que yo pregunté y pedí justo en el momento perfecto
Muchísimas gracias a todos
Josue Rodriguez –
Thank you so much for your service! The packet and information I asked for arrived just in time and everything was neat and organized. Nothing was left to speculation thank you so much.
John Tranquillo –
I have to say thank you very much your service was great and fast only negative thing to say is hard to get someone on phone other than that your service is as stated fast i got my docs in 4 days.
thank you
john T
Lewis Pasternak –
The express service was exactly that – thorough, wee organized, and even excellently packaged between the documents and cd with all service records. Well worth the money – a professional operation. Highly recommended.
Troy Bishop –
Great resource!I started a little nervous after reading some negative reviews, but I was on a limited timeline and these folks delivered! Definitely would use again and recommend!
Thanks to Shelly and all at Touchstone!
Arthur Jacobs –
I was very hesitant and initially reluctant to use this service. In my search for a company that would track down my DD 214, I read lot’s of negative comments about these types services. Although I didn’t receive the document within the 7 day period, I did receive it well in advance of a benefits appointment. The only recommendation I have is to improve their Agent service which states they “are ready to help you! Leave us a message.” I sent two requests for updates on my order and did not receive a reply. For close to 90 dollars, I think this service is a simple way to keep customers updated, even if to simply say they are continuing to actively retrieve the document. Having shared those recommendations, I am very grateful to have the document and recognize the amount of work it took to track it down. [Every case is unique, and response times are averages. Please see our Frequently Asked Questions to see how we do what we do. Nevertheless, no one can get you your record faster.]
Clinton Young –
Very speedy but maybe letting more know where the process is along the way would help
Juan Luis Cruz Rosario –
Very satisfied.
Your prompt and professional service enabled me to document my World War II service. Now I will be able to receive medical treatment that I need.
Juan L. Cruz Rosario, ESQ.
Proud WWII Veteran
Lawrence Hall –
Not an inquiry but rather a note of thanks! Before contacting you I subscribed thru another service….BAD IDEA. It appears it was a scam but no matter now since you came through with flying colors. I will recommend your service to everyone I know who finds themselves needing this information. Once, again, thank you for being there for me.
Lynn Wiseman –
Thank you for finding the 214! We were not sure of my husbands service dates but needed it for disability application. You found it anyway 🙂
Gregory Ludwig –
I really needed my separation papers as fast as I could get them. I ran across Touchstone on the internet but at first I was a little worried if they were legitimate. Turns out choosing Touchstone was the best move I made, and 2 weeks later my biz was done. Thanks Touchstone, you’re a life saver. GREG. [Thanx Greg. Unfortunately the returns are coming in a little slower now due to the holiday season and associated vacations, parties – 10 working days for your Order was not bad. Nevertheless, no one could have gotten you your record faster!]
Diane Craig –
Very pleased with the research to done to get my father’s DD214 with limited information. Highly recommend.
Richard F Van Doren –
I am very pleased with the service. Timely and exactly what I expected to receive was received. Thank you for the service. – R
Walter Hyde –
I sent in a timely request for my DD 214 on 12/12/2016 and on 12/20/2016 I received an email telling me that my forms had been pulled and shipped to me. I received my DD 214 on 12/22/2016. I was very pleased with the service I received.
Daniel Seals –
I used your service to get my DD214. Everything went well with the order and exactly as described in the literature. If you need any type of records this is the best place to get them.
John Simpson –
My father was gravely ill and wished to have an honor guard at his burial. Touchstone quickly and efficiently found his WWII services records from the Marines. He died last week. The honor guard performed a deeply moving service as he would have wished. Thank you, you made a big difference during a difficult occasion.
Richard Ducey –
We were extremely pleased with the DD214 Express Service provided by Touchstone. Because of my father’s age, we did not want to attempt to obtain the records ourselves in case we made some type of error. Touchstone has the experience to know where to find the information and get the job done quickly and efficiently. Also, they contacted us when necessary to seek additional information that might help the assigned researcher locate my father’s records. We received the information we wanted.
Rodney Harshbarger –
I just wanted to take a minute to thank you all. After my original order came in illegible I sent an email voicing my concern as to someone accepting this as proof I qualified for “Veteran’s Preference.” Yesterday I received not only a perfect copy of Navy DD-214 but also my discharge papers from the Louisiana National Guard, also in perfect condition. THANK YOU VERY MUCH for exceeding my expectations!!!!!
Dr. Rodney Harshbarger
George Pavlides –
The procedure took longer than anticipated but end result was the document required was supplied and I am thankful for that. [Every case is unique. See our Frequently Asked Questions section for potential timing and delay issues, what we do and how we do it. The records centers, too, run slower during the holidays with vacation time, and related activities. Thank you for your service.]
michael matthiesen –
Thank you for getting my documents! I would recommend this service:)
Roy Johnson –
The service was expedient and worth using. They stayed in contact about the location and delivery of my records. They took the guessing game out of getting my records. I will likely use their services again.
Aidan McCormick Demolli –
I needed my DD214 fast as I was closing on a home and needed a copy of my DD214 member 4 while on a trip away from home. I ordered the express delivery and within a day and a half had my documents, where going through the government would have been near 90 days. Couldn’t be more impressed with Touchstone. Definitely came through in my time of need. Thank You so much. [Thank you Aidan. Every case is unique. In your case, everything fell into place. Please read our Frequently Asked Questions (FAQ) section for timing an possible delay issues.]
Patrick Latimore –
Great experience! The proper expectation was set with regards to receiving my DD214. Prompt communication and service. Thank you for your partnership and support!!
Ajay Torres –
I thought this service was great. It was simple and I got my DD214 fairly quick
Sean Harris –
Excellent service! 30 hours after placing my order for copies of my DD-214 I had an email telling me my digital copies were ready to download. The paper copies arrived 5 or 6 days after that.
sylvia reilly –
Service was just as promised, right on time, no delays. We are very satisfied and would recommend this company.
Robert Krippene –
Your services were kinda easy. Overall the process was fast. You kept me updated with emails and finally told me when my important papers would be mailed and est. to arrive. Great service, a little pricey.
Donald Shimek –
My request was processed with a sense of urgency, I am very happy with the service provided and will recommend to friends.
William White –
Update on previous review:
Had reported that they double charged me. They have issued a credit for the over charge and I can now give an excellent rating for my review.
My only slight complaint is that they email you that a person is working on your account, then I heard nothing for 3 weeks. But, it did come in as requested. Thanks Touchstone. [Each case is unique. Sorry for the double billing, but you did place two separate orders – now corrected. Thank you for your service.]
Pablo Cruz –
Such an easy stress free process! Multiple agents working on your behalf in order to find your records. The fee is worth it! I now have the proof i need to begin using my veteran benefits!
Walter Paulekas –
The service was helpful and I have recommended it.
JESSICA Austin –
The service was excellent. Attentive and friendly staff responded quickly to all my inquires. I will definitely recommend anyone to use your service.
Robert Dixon –
Great service, The timely response and service stand alone as exceptional. I will recommend your service to everyone I know.
Wayne Reiersen –
Touchstone did their part to get me the information I needed in a timely matter. It wasn’t quite as fast as it was projected to be, but in fairness their are disclaimers stating that some cases could take a little longer than others. Still, relatively speaking, they cut months out of my own time for a reasonable price and I appreciate the service that they have provided myself and my fellow military alum.
Paul Brown –
Great service, fast, convenient, affordable. An unbeatable combination. All I can say is thank you.
Paul B
Robert Beaudet –
Excellent service, and I would recommend this to all of my Veteran brothers.
Kristian Barba –
Good service cant complain, about to go see my download copy now
James Williford –
Excellent service and on time delivery. Exactly what I asked for.
David Roadcap –
Contacted government and it was going to take 90 days to get my paperwork, Touchstone did it in 8 business days!
Thomas Parks –
A tremendous help to me. Service as promised. Thank you!
Barbara Gates –
I am so thankful for your DD214 Express Service and that it is as quick and reliable as I hoped it would be. The product sent to me was well presented and in excellent order. I have the best possible copies to attach to my federal retirement application and it is such a relief to be confident in these documents. Everyone should be so lucky to find your website to get the excellent service that I did! Thank you so much for your valuable service!
Mary J Kirshner –
Great service. Ordered on Jan 30 or 31st of 2017. My husband died on February 15,2017. The DD 214 had not arrived. I looked everywhere I wrote to your service asking about DD 214. I could not make funeral arrangements until I had it. He was to be buried in Coastal Bend Veterans Cemetery.I learned all of this on February 16 from Ida at Sea Side Cemetery here in Corpus Christi.
At 1:30 am on Feb. 17 it arrived on my computer. All I could think was I should have more trust in God. He has always been there for us. At 8:01 am on the 17th I called Sea Side and spoke to Ida. By the time I got there she already had possible time at the cemetery. By 9:00 am all was arranged for the Coastal Bend Veterans Cemetery. The Mass of Christian Burial was beautiful followed by burial.You are great. Hard copy arrived When we came home from funeral. Everyone should use your service especially
WW II families
William Bailey –
It took a little longer than I expected but once the Service
delivered, the dd-214 was available immediately and I received
the two mailed certified copies within 2 days. I am very
pleased with the service – I would not have had such an easy
time of it since I could not remember the exact dates of entry
and release. I definitely feel I got my moneys worth – thank you.
Kenneth Bishop –
Although I am somewhat dissapointed with the personal service, I cannot whatsoever complain about the deliverable product. I’m trying to use my VA benefit for a home loan. Your firm delivered in an exceptional manner. Even quicker than my Congressman. thank you for your efforts! Much appreciated, and worth the money.
Dennis Kunstman –
Touchstone was able to provide me quick access to my DD214 in time to satisfy the requirements for my VA loan on our new house. The ordering and communication throughout the whole process was easy and great. Thank you Touchstone.
Bernard Coleman –
To be completely honest…..I got my paperwork so fast I didn’t know it had arrived until after two days it sat in my mailbox!�
Thank you so much!!!
La’Dashea Burton –
The service was great ! I received my documents in a very timely fashion and I was impressed with the results !!
Michael R Davidson –
Although I had some doubts, my documents did come through. The request required more time than the 7 days advertised (only a week longer), but I did receive them in good order within a time-frame much shorter than one can expect via the regular government channels. I am satisfied with the service. [Each request is unique. Times reported are averages, some come in earlier, some later. Please see our Frequently Asked Questions (FAQ) section for more information on timing and delay issues. Thank you for your service.]
Gary Greenfield –
I had been trying to obtain my DD-214 for a few years but ran into difficulty due to records having been caught in one of the fires. I turned to Touchstone and they were able to track it down efficient and have it to me in a short-time. Great outcome!
Albert Lebedda –
Really not much to comment on. The service was quick and my DD Form 214 came in about two weeks. Every thing that was requested was done to my satisfaction. The most difficult thing for me was trying to figure out how to speak to “real” person. (Some of older persons have difficulties with computers) [Each case is unique. We made this clients hardcopy available to him for download in eight business days, and USPS delivered his hardcopy records in about 2 weeks from his order placement.]
Vincent Laster –
I needed my dd-214 quickly an Touchstone delivered as they promised. The process was very easy and required only a little information from me. i was pleasantly surprised at how fast I got my forms. I highly recommend using them if you are in need of this type of service. I will definitely use them again if the need arises. Thanks Touchstone for your highly professional assistance with my request.
GAYLE BLACKSON –
The service was excellent as I had been trying for years to get a copy with no luck. Within a couple weeks I received from Touchstone. [Each case is unique. Some cases take longer than others. Please see our Frequently Asked Questions (FAQ) for timing and potential delay issues. Thank you for your service.]
Larry Hauk –
Everything was done as promised. I received the form in time for the lender to do what they need. Would recommend them for any thing you need.
william anders –
I am very pleased faith the service provided. The cost to me was worth what I received. The turn around time was very quick. All in all I give 5 stars.
Harold Susskind –
Very pleased with results- responsive to questions, rapid service.
Calvin Stone –
Ordered by telephone and received very courteous and professional response from a very knowledgeable lady. Especially liked the informative and fast response by email. Service was much quicker and a lot less of a ‘hassle’ than I expected. Ya’ll did good!
Laymond, Jr. Tucker –
I am very pleased with the results ! I also like that I received a digital downloadable copy as well as a hard copy of my discharge papers.
Wesley Brown –
I received my documents fairly quickly, even due to the 73 fire. Very prompt response. Happy with service
Thank you,
George Golding –
I was pleased with your work. It took longer than I had hoped, but the delay was understood. [Unfortunately your WWII record was destroyed in the 1973 fire and had to be reconstructed, hence the delay. Each request is unique. Please see our Frequently Asked Questions (FAQ) regarding timing and potential delay issues.]
Shonda Witherspoon –
Thanks Touchstone Reseach Group what has taken month of long anticipated waited for my DD214 to never come you guys took my information emailed me simple to follow steps to access my account in a matter of seconds then I got a response informing me who my contact person would be and the very next day I got receipt My request had been fulfilled, Touchstone has exceeded my expectations.
Charles Brooks –
Touchstone came through just in time. I needed my DD214 to secure a discount of fees associated with an SBA loan my company was in the process of procuring. Literally, the day before the paperwork was being sent for processing, I received my DD214 & was able to submit thus securing a good $3600.00 discount.
Phone communication for inquiries is pretty much impossible with them, but they do communicate well via their ticketing platform. When dealing with them, you really do have to remember that once submitted, they simply don’t have access to updated processing information.
That said, the I received my DD214 in within 7 business days using the expedited service which was absolutely worth the charge.
David Nelson –
You guys and gals are amazing. You saved my mortgage refinance! I will tell other veterans about your great service you have provided me.
Semper Fidelis,
Cpl David s Nelson USMC
Richard Lippitt –
I ordered my father’s navy certified navy discharge certificate. A day or two after I ordered it, I got an email stating that my order was received and that I would get the certificate soon. I got it in the mail within a week of that notification. I could not have done it myself. I’m very pleased with the service.
Ronald Cotton Jr –
Worked great! Got my dd214 in a little over a week. Only complaint is the price… not sure what its based off of but 95$ for four pieces of paper just seems a bit expensive to me… but like I said you get it fast! I am happy and if I ever need another copy in a “hurry” I’d order again! [We physically have a researcher at the facility who will retrieve and ship you your record. It’s the personal service that incurs the price.]
Shellane Dodley –
A great service for veterans who need their DD214 in a hurry. I enjoyed my eight years in the Army National Guard. I grew up being on my own, and, through my service I learned to be very strong. I love the men and women who served our country and as far of me, I’m very proud to be a VETERAN.
Wayne Compton –
I was very impressed by the services I got it in a timely manner and they put it in a nice folder
Merrill Oaks –
I am pleased to respond to your request regarding TIMELY retrieval of miy DD 214. As it turned out the process was not timely partly me, partly you. I initially requested the document and submitted. Granted I did not include all necessary information BUT rather than a simple text or email to fix the problem from you there was no communication at all from you. I waited quite a while, (at least a month) discovered the problem and complied with the data required. A simple communication from you would have speeded up the process greatly.
I suggest that you review the procedures and RESPOND promptly when some “old guy” doesn’t do it quite right.
Other that that the service was spot on, thank you.
I now see I can request an Armed Forces Expeditionary Medal. I served in the Dominican Republic (revolution) during the April 23-September, 23 period so how do I move forward with the request for an Armed Forces Expeditionary Medal?
Thank you kindly for your response to my question and my order to retrieve a DD 214 after more than 50 years, Yikes, it simply could not have been that long ago!!!
Merrill M. Oaks
1st. Lt. Southern Command
Robert Guthridge –
Super fast, and exactly what I ordered. Electronic, printable DD214 was available in two days, and the hard copy arrived via mail a few days later. Thanks very much.
frederick olsen –
Excellent, prompt service. I needed paper for my husband’s honor guard at his internment – and the funeral director wanted the company information, saying that they had had difficulty with other providers.
Mrs. Olsen
John Carmigiano –
The service was really good, I got my DD214 in about 10 days [7 business days, as ordered. We work on averages, some records come in earlier, some later. Please see our Frequently Asked Questions for timing and potential delay issues. Thank you for your service.]
Ronald Neff –
Was going to apply for home loan and realized I needed my DD214, which of course I have somewhere but I couldn’t remember where. So I went on line looking for how to apply for a DD214 through the government. Needless to say, I just knew it would take months to get like everything else through the government does.
I was pleasantly surprised to find Touchstone Research offered a much faster way to get what I needed. I paid about $125.00 and had my DD214 in hand in a little over a week [seven business days]. I thought the cost was reasonable and delivery time was excellent. I would recommend this service to anyone looking for government/military documents in a very short time frame.
Kevin Vincent –
I felt this service was well worth the cost and time. It was completed well within the time that was stated in the policy. I would recommend Touchstone to others and would use their service again without hesitation.
Jeffrey Cotten –
Thanks for the service you provided. Wasn’t sure what I was going to get, but I am sure I have what I need. Prompt service and easy instructions. Electronically signing was a chore, but was able to finally do it. Thanks again!
William Hohan –
I needed a copy of my DD-214. I googled how do I acquire a copy of my DD-214. I found that Touchstone and applied for my copy. The sent me a name of a person who was working on it in case I had any questions. Never had to contact him. They sent me a electronic copy in just a few days and hard copy two days later. Very pleased doing business with them.
Haylee Clay –
Thank you Touchstone for finding the documents that two separate NOSCs and a recruiter were unable to find! I’ve been trying to get copies of my separation papers for almost a year.
jerry payne –
GREAT SERVICE DELIVERED AS PROMISED.NO PROBLEMS.WOULD RECOMMEND TO ALL MY FRIENDS AND FAMILY.REASONABLE PRICE EXCELLENT SERVICE. THANKS
Larry Silver –
Great service delivered what I needed quickly. A little pricey but I needed what I needed.
larry
John Boughner –
I feel like I should be writing this review elsewhere. After all. I had just given them a good amount of money, and became concerned when I hadn’t received my dd214 when I was expecting it. I sent a message to the customer service email, and had my dd214 within a day after that. This company was good at retrieving the information I requested. [We work on average response time, some records come in earlier, some later. See our Frequently Asked Questions for timing and potential delay issues. Some records facilities are precise, like clockwork, others not so much. But no one can get you your record faster.]
James Hoffman –
I was on many V A web sites and read nothing but bad service to us vets, and how long it was taking to get there docs they need. Some how I found your site and just like that, 10 days latter I got my docs. If I was aloud I would go to the V A office and hang flyers there with your web site! Awesome job! THANK YOU!! [Thank you! We did have your download available in four (4) business days. You didn’t have to wait for postal delivery. 🙂 ]
Barry Gutfeld –
The service was very good, took a while to get it but all is Good. [Each case is unique. Please see our Frequently Asked Questions for timing and potential delay issues.]
David Quarles 3rd –
Dear Sirs, I’m thoroughly satisfied with the quality of your service .When I contacted you with a question regarding some of the instructions (actually something I misread),I was impressed with your speedy response which got me headed in the right direction. I had no problem downloading the documents I purchased and received the hard copies a couple of days later. I needed the documents ASAP and received them in a timely manner. Great job, thank you.
Joshua Scott –
Very quick service. Received my 214 form in less than 2 days. [Every order is unique. See our Frequently Asked Questions section on timing and delay issues. :-)]
Justin Crawford –
We are very happy with the services. We had the DD214 within the time stated. Thank you.
Jose Torres –
I would have like and acknolagement that my order was accepted. I needed my forms fast and you guys did deliver. Thanks
Clinton Rempfer –
Service was great, got the Forms in and a timely matter. It came to light though that the money I spent on these wasn’t needed at all. The VA over looked that I was Army National Guard and not Full time service. Me being ANG upon discharge we receive NGB 22 or 23 and retire points added up over service time. Only Full time receive DD-214 Member 4 which the VA kept requesting I present. If I called the Army Human Resource Department before all this I would of been able to save 138. It doesn’t hurt to have the forms though so I can’t complain much. [There are a number of ways to access your records which you can do with your own work, or you can hire a professional to do the work for you. That’s the American way. Thank you for your service.]
Brian Rizzi –
The service was quick, (about 10 business days) and having the documents available for download is a nice bonus. I would recommend their service to anyone who can’t wait on the government’s timetable.
Craig Sanders –
I am very happy with the service of Touchstone Research Group and the timeline the service was provided.
Appreciatively.
Craig T Sanders
Christopher Murphy –
Hi. my name is Chris. I recently used your services in order to obtain copies of my DD-214. The records and cd attached, plus additional paper work was more than expected. It was great!
Thank you so much for your work and for the service you provide.
Sincerely
Chris Murphy
Ellsworth Tulberg –
I am so impressed with the service provided by Touchstone. After having no luck with the Veterans Administration and one other research group for proof of service for a record affected by the 1973 archive fire, Touchstone delivered a Certification of Military Service** extremely quickly. Thank you Touchstone!
**[A DD214 legal equivalent issued in certain circumstances whenever the original is not available or usable. Please see our Frequently Asked Questions for situations where this may happen.]
Stefen Pacheco –
Really good job. Fast and effective. Kept me updated on what was going on. Recommended to anyone looking for military documents quick and easy.
Justin Thames –
I really like appreciate everything you guys do. It has really helped me in the past. This new ID card is something that needed to happen for soldiers like me to verify my past service. Everything has been very professional.
Richard Schuemaker –
This is my second order from Touchstone on Items pertaining to my DD 214. Every order is smooth as silk,no nonsense. Touchstone is an excellent resource for records retrieval and document ordering. I have recommended this site to all my Vet friends with high praise. Thank you Touchstone and staff. R. Schuemaker
John Zolman –
I really like the fast service that I received form Touchstone research Group. Thank you very much
Lawrence Cowles –
Great service. Was applying for a Federal position and still lacked my necessary DD-214 with the deadline looming, and this e-mail from Touchstone came in with a link to my DD-214. This enabled me to “snatch victory from the jaws of defeat” and upload the DD-214 in time to complete the application within an hour of the deadline. Kudos to Touchstone!
Justin Simmons –
I liked how fast the service was…………………………..
Jeffrey Schwartz –
Excellent service. Easy website to utilize. Good value. Quick shipping. No complaints. Much easier than ever trying to obtain records via the Federal system route. All those headaches are gone. Thanks!!!
Fred Alberts –
Touchstone was easy to navigate, place my order and I had my DD-214 in less than 10 days. Although 10 feels like an eternity when you’re waiting, this was fast, reliable and simple.
Thank you Touchstone.
[Every case is unique. We work on averages. Some cases come in earlier, some later. Please see our Frequently Asked Questions, FAQ, section for timing and potential delay issues.]
Brian Schoonover –
Your service was fast and efficient. Truly appreciate the timeliness of the request.
The verification service for the card was flawless !
Regards,
Brian Schoonover
Teresa Godin –
Excellent!! Received records quickly and with raised seal for authentication. I would tell others to use Touchstone Research Group to obtain items from their military records. I’ve been retired for over twenty years and they had no issues at all locating my DD214. Thank you.
Edward Ferraro –
FANTASTIC!!!
I had previously used Touchtone for obtaining paper copies of my DD214 and the “old” Vetrecs (?) card. I received an email notification for the new cards (with the branch of service – U.S. Army) and decided to order two. Unfortunately, the USPS machines ate my mail and the cards “disappeared” into the USPS void. I contacted Touchtone (Shelley) and she was able to get new cards sent to me. This time, the cards were “heavily” packaged and arrived promptly… with no additional charges. Touchtone, and of course its wonderful people, provides a great product and absolutely wonderful service.
I recommend Touchstone to all of my military friends…
Thank you all,
ED
Ralph Weston –
Your business provides a great service to veterans, nice not to have to go through the US GOV. Sincerely, Ralph A. Weston Jr.
Robert Rogers –
The service worked fine for obtaining my DD214.
I needed it quickly, and the download was available to me in five (5) business days and the hardcopy was received within 10 days.
Jack Garber –
A million thanks; I had contacted the US Gov’t directly 9 months ago and never received a response. Also, I am glad you were able to retrieve my records after all these years.
George Barreda –
I just received the separation papers from the National Guard of Texas and the DD-214 form, I am so relieved that your service was able to locate this documents. This means so much to me since this is proof that I was serving in the military so long ago, I am now 75 years old and now I can prove to Immigration and Homeland Security that I am who I claimed to be. This means that I can become an American citizen, finally.
Thanks so much.
Rufus Hafer –
It took longer to receive the DD214, but eventually I did receive the form which I could download; and a couple of days later, the entire package arrived via mail. Thx. rh [Each case is unique. We encourage everyone before ordering to read our Frequently Asked Questions (FAQ) section of our website which discusses timing and potential delay issues which may pertain to your request. Thank you for your service.]
donald wolf –
I have enjoyed the service you have provided me and would use your services again if needed. The service outcome and delivery time were quicker than expected! Thankss again.
John Fritz –
I got the AF vetrecs card along with the DD214 copies this morning. I already downloaded the PDF last week. Card is sharp looking!
Thanks for all your help!
Calvin Norton –
Great service. Got my cards in about a month with no glitches. Have not used zed card, but is very professional looking and believe it shall work.
Russell Fox –
I have a business assisting senior veteran families with VA benefits. In the past couple months I have sent 7-8 claimants to you. For most of them, Touchstone delivered as promised and the DD214 was sent in 7-14 days. This is appreciated.
I am less satisfied with the service for Evelyn Yauk. It took six weeks to send a document, and when I emailed your customer service, it was three days later that Jasen emailed me back with what was basically a non-answer that didn’t respond to my basic question about expectations.
I realize that for some veterans, the DD214 is on file at the archives and can be retrieved quickly, and for others a record of services must be reconstructed. I need to set expectations with my clients. It would be a valuable improvement to your service if you could communicate with your clients whether the retrieval will be simple or complex early in the process. For the $89 we are paying, I feel that is a reasonable expectation of service. [Thank you for the repeat business. We provide a Record Retrieval Estimator on the service description pages, and encourage all of our clients to read our Frequently Asked Questions section on timing and potential delay issues. Each case is unique. Some cases do take longer.]
kevin hooper –
I am please with the service your company provided, I received my paper work with veterans cards in a better than timely manner (22 days). Your site was easy to navagate and understand.I will return anytime I need this type of service, and highly recommend to everyone.
Robert Julia –
The service was excellent and met my expectations. Getting the DD214 electronically was especially useful.
Charles R –
I found your services to be exceptional and as described in every way. I
am completely satisfied in terms of value, and performance.
Daniel Powers –
Simply the best. Easy to use and was very fast. I have told all my veteran friends about the service I used and highly recommended it to them.
Thanks again
Dan Powers
John Fritz –
Excellent service! I could not be more pleased. Shelly was a huge help. That vetrecs card got me 0% finance on a new Chevy pickup. The less than $200 service, including shipping, was well worth it. Thumbs up to you. Thanks! John Fritz
Edward Knobeloch –
Very good service, once I could get the signed form to Touchstone. Several emails between myself and Touchstone were required until all necessary paperwork was verified as received. The wait for the final product was not much over a few weeks, all things considered. The two cards I received were as good as any credit card that I currently carry. I would highly recommend this service for any veteran that wishes to carry proof of service. Everyone at Touchstone that I interfaced with was extremely courteous and patient when responding to my questions. Y’all done good. Thank you.
Judy Alexander –
This service is well worth the cost. I received the electronic copy of my Father’s DD214 in less than a week, and the hard copy is on its way. The website was easily navigable, and the email transmissions I received from TouchStone personnel were courteous and clearly worded. Based on this experience, I would recommend this service to family and friends.
Joseph Martinez –
This is a great service. It would have taken me forever to figure out who to contact. Thank you so much.
Daniel Wieber –
I thought it was a great service, although it took a little longer than expected. Overall though a great experience! I thought it was a great service, although it took a little longer than expected. Overall though a great experience! [Every case is unique. We work on average record return times. While some take less time, some do take longer. We encourage everyone before ordering to read our Frequently Asked Questions (FAQ) section of our website which discusses timing and potential delay issues which may pertain to your request. Thank you for your service.]
Russell Cunningham –
We were happy you came through as quickly as you did. But it was unclear how to get the discharge certificate so we had to call and then it was unclear how long it would take. We were on a deadline with insurance applications so it was critical it was as fast as you promised. Glad you came through. [Every case is unique. We work on average record return times. While some take less time, some do take longer. We encourage everyone before ordering to read our Frequently Asked Questions (FAQ) section of our website which discusses timing and potential delay issues which may pertain to your request. Thank you for your service.]
Garth Herrick –
A Tad expensive but worth it – Great service. Thank you
Judy Alexander –
This service was efficient and straightforward. The instructions were easy to follow, and I had my Father’s DD214 available for download within two business days of having requested it. The communication and service were excellent, and I have no complaints.
Nicholson Pottorff –
This is the type of survey I like. I usually don’t answer surveys because the Channel you to answer specific questions allowing only certain answers. This particular survey allows me to give my views as I wish to give. Again thank you.
I found your service to be reliable and much easier than going through the VA and have to register with their system even though I was not interested in making any claims.
I just wanted a veterans ID card for identification purposes and to take advantage veterans discounts at retail stores.
The card information was accurate and it has a pleasing appearance and verifiable.
Thank you for your service.
Nicholson D Pottorff.
Amy Engels-Baltes –
Touchstone was awesome! Got all the documents I needed quickly and easily and without problems!! I would use them in a heartbeat again.
Robert Tipling –
Thanks for your immediate assistance. For others, these people are on
the ball and clearly know what they are doing. Thanks again.
Garth Herrick –
Exactly what they promised. A bit spendy, but great service.
Roger Jarman –
This is an excellent service for a much needed product. The veterans ID card is just what I have been looking for. I have used Touchstone services before and was very pleased. Great service for those of us who don’t have the necessary knowledge to do it ourselves.
Thomas cook –
Completely professional and very fast with results had my dd214 and ng22 with in a couple of weeks ty so much
Scott Sheppard –
Very happy with the service from Touchstone. I like this card, easy to carry around. I was surprised with how fast I received the card, I thought it would have taken longer. Thank you Touchstone.
Anna Dreizler –
Your service was excellent. I was very happy. Thank you.
Logan Daniel –
It was great. I’m glad they were able to help me get my DD-214.
Stephen Keefe –
I discovered, at the last minute, that I couldn’t find my DD214 when I really needed it.
These folks were a life-saver. I had no idea such a specialized service existed. I was afraid I was going to have to navigate the Defence Department’s bureaucracy.
I highly recommend these folks.
Diamond Ostby –
My experience with Touchstone Research Group has been excellent. The process to receive the desired paperwork was fast, easy, efficient and well worth the fee.
It was vital that I receive this paperwork and Touchstone made sure I received it.
I would highly recommend this service. Thank you.
Edward J Meagher –
I am happy with their services. It took awhile and had to remind them of my order but it was fixed quickly. Very good service! [Normally, the Government does the processing – hence the 4-6 week timeframe. However, if you need your DD214 and VetRecs Card as soon as possible, you can upgrade to our Express Service and get the VetRecs Card at half price.]
Ronald Denman –
DD214 was lost, I needed it. These people were very professional and fast, I needed it in a hurry and they were able to accommodate me. Would highly recommend them!
Thank you
Ron Denman
Linda Nielsen –
I was flooded by Hurricane Harvey and all my DDForm 214 was destroyed in the flood along with other important papers. Getting this document back this easy and fast was very important to me excellent service and easy so I thank you.
Laurie Hall –
Thank you. Was received in good condition and quicky.
Laurie Hall –
Thank You. Service was exactly what I needed to get my mortgage
Anthony Piccirillo –
fast and effective
hot line support was great
thank you
Vincent Muscat –
I am satisfied with Touchstone to this point. I am waiting for the end product for s final review. I will say the site was easy to navigate and the choices were plentiful.
Richard Botthof –
Mine was a good experience. Requested my DD 214. I received the response and my documentation within two weeks. [Nine (9) business days. Each case is unique. Also, we work on average response times, some cases come in sooner, some later. Nevertheless, no one can get you your record faster.]
Michael Procknal –
Great service and worth the cost. Received all my records in less than three weeks. Easy and efficient. [We retrieved your records and made a download available in nine (9) working days. Every case is unique. We work on average response times. Some cases come in earlier, some later. But, no one can get you your record faster.]
Richard Botthof –
The service was professional, timely and as promised. Very satisfied. Thanks
Dexter Branscome –
This is a genuine service that was extremely helpful in a very bureaucratic environment. I highly recommend this to anyone who is in need of any military records!!! It was totally worth the money!!
clyde knox –
Top notch excellent service. No BS speedy work. Good job.
stephanie williams –
I have been trying for almost 4yrs to get my records with no success. Finally, I have them thanks to the excellent service provided. It also only took a couple of months for the entire process. Thank you [With our Guided Service, the Government does the processing. Hence, the delay.]
Michael Procknal –
I had my doubts about the service they would provide. I have to say they delivered all my service documents quickly and easily. I had requested my records about ten years ago and received only part of my information. Touchstone got me everything in about two weeks. Very glad I used this company. [Every case is unique. We work on average response times, some cases come in sooner, some later. See our Frequently Asked Questions “FAQ” for timing and potential delay issues. Thank you for your service!]
Alan Thiers –
I have been out of the US Army for 40 years and had no idea where my DD214 was. I contacted Touchstone to try to get an expedited copy of my DD214. I signed up for the 7 day service. I received it within 14 days and consider myself lucky it didn’t take longer considering the length of time since discharge.
The 7 day pledge is a bit aggressive but anytime you can get military documents within 14 days after the length of time is a win win situation.
I would not hesitate to use Touchstone again if needed. It is well worth every penny! [Every case is unique. We work on average response times, some cases come in sooner, some later. See our Frequently Asked Questions “FAQ” for timing and potential delay issues. Thank you for your service!]
Robert MacDonald –
I was in the Marine Corps from 1959 – 1965. I am 80 years YOUNG! I lost all of my records except one tax form in a fire in our home in 1978. I read about Touchstone and was impressed with their offer for service and speed of getting military records located and produced for my personal use.
I am deeply grateful to Touchstone for their help. Their communications with me were excellent. They appeared to be genuinely interested in helping me with my situation. I now have my DD 214 and copies of my original records. I qualify for military discounts and my hope is that I will qualify to have my wife and me buried in the Military Cemetery in Canton, GA, which is near our home.
Larry BIGGS –
Thank you so much for providing me with the records that I requested. I will recommend you when the need arises.
Larry
Michael Steinaway –
I have to say that your web site is the easiest to use. It was very easy and painless to receive my card. I will recommend this site to every veteran I know. Thank you again
Vernon Walters III –
Good service. Thanks for staying on top of getting my form. Would recommend it to former service members.
Nevin Stoltzfus –
Great people to do business with, very knowledgeable, helpful, and do what they say they can do and will do. Exceeded our expectations in every way.
Joseph Sekely –
Excellent service! Had an email copy in a couple days and hard copy in the mail box in about a week. The government service took about two months.
Lieter Rodriguez –
Great,fast and efficient. I had my documents within the same week of purchase. Highly recommend.
KEVIN TOY –
this service is good for anyone who has lost their DD214, the only thing i would recommend that when you do your callbacks is that you don’t use a private number, most people including myself will not answer those, i’m glad however that you left a voice mail.
Robert Francis Schoonhoven Jr. –
The service was great. I received the I.D. card I wanted and a copy of my DD214. The service was fast within the time frame they told me it would take. Really satisfied with the work!
David O’Leary –
I want to thank you got it just in time for signing for our new house. You did a great job.
Thassie Shavings –
Thank you for servicing and providing the service with excellence.
Joseph Jackson –
My experience with Touchstone was excellent. I did have a problem with the application process but that was delt with through the help desk. The service was quick and provided everything that I needed. Thank you for your service.
George Peppers –
This is a great service. I check other companies and found that what they offered was not the same quality as what you receive from this one and the cost was higher. I really like the look and quality of the card they produce. I definitely recommend this company to anyone looking for a military ID card.
John Cypher –
Everything I ask for I got in a time span promised.
Charles Stevens –
They provide everything they promise and then some. Getting these documents on my own would have been a nightmare. I had no idea what happened to the originals when I separated the military almost 40 years ago. This is a great service at a very reasonable price! I highly recommend this organization.
David Tapia –
What a great deal. Thank you for making this easy. It feels good to know I can access this info easily and efficiently. Thank you for your support.
Michael Arnold –
Overall very my experience has been a great one. Wait time to receive my card was negligible. Less than two weeks.
John Mentges –
Very satisfied with the service. It took about 4 weeks to process my application but that was expected on my end. Would Highly Recommend it for someone wanting a Military Service ID. Thanks John.
daniel Levendowski –
I opened a 20-day escrow with the intent of obtaining a VA loan. I did not realize I would need by DD214 to get the VA loan. I was extremely nervous reading on the internet how long it could take to obtain the DD214 through standard channels. On the internet there was mention that a number of companies either do not deliver what they promise or went out of business. I found one site that recommended Touchstone and I’m glad I went with them. I had my DD214 digitally delivered in 8 calendar days. I chose the most expensive set of options which cost $130 but it was worth every cent.
William Walker –
Great all around experience with prompt communication. Thank you for your services.
Larry Boggs –
I wish it was a little less expensive but they do deliver what they say they will deliver and very quickly. I appreciate the quick service to find my DD214 – Thank You!
Edward Gibson –
I was so surprised how fast it took to locate my DD214 and receive my military card. I had a problem with the mailing address and it was corrected immediately and I appreciate everything that they did. Thank you.
I would use this service again.
William Rees –
Needed my DD214 quickly to apply for my Social Security Retirement , and Touchstone delivered in a timely manner with no problem. I recommend this service to any vet needing any paperwork from their service days without the long wait for the government to fulfill a request.
Kenneth Rodeghero –
The process of obtaining copies of my DD214 and a Veterans ID Card was very easy and inexpensive.
Daniel Luciani –
We had excellent service from Touchstone and want to add a special thank you to customer service representative
SHELLEY for her cooperation for needed follow-ups to issue VETERANS ID CARD + DD214 issue. In addition we added the $6.95 Extended Download Service(2yr.) which will be needed for any future occurrences.
Thank you,
Daniel Luciani
John Lehman –
I would like to convey the positive experience I had with Touchstone. I was buying a house in Colorado and needed my DD 214 in order to get a VA loan. I contacted Touchstone after researching companies that do this kind of things. I selected Touchstone based on what I found on the internet and reading reviews. The service I used was procurement of my DD 214 and the 2 day FedEx shipping. The site said I could expect my document in 7-10 days. I received my docs on time even though the Government shut down for 2 of those day.
I highly recommend this company to obtain military records.
Richard Tedeschi –
I would like to give an excellent review. I have seen some bad reviews related to the time factor that touchtone takes to fulfill the order for DD 214 military service. May I explain, I too was concerned about the delay. I had submitted my order for normal mail delivery for my DD 214 and the new veterans ID card which may be used at Home Depot or Lowe’s to earn a 10% military discount, On November 17, 2017 after not hearing from touchtone by the first week in January I use their chat line. The representative was professional, courteous, patient and she explained that there was a fire at the military records building that destroyed records for military service before 1964, but there was backup files which may have to be retrieved to complete my order. I decided to call the national records Ce at 1866 272-6272. After leaving a short message and my return phone number I received a call from the national records Center in St. Louis stating they did mail a retrieved copy of my DD 214 direct to touchstone research Center on January 11, 2018. Shortly thereafter I received an email from touchstone informing the that they had received my DD 214 and they were preparing and making the new veterans ID card that I also requested. I did receive a packet from touchstone research containing my DD 214 and the new veterans ID card that they had made and explained its use and verification. Thus in conclusion may I say they’re expedient it service is only relevant after they receive the DD 214 from the national records Center which in my case took almost 2 months for the national records Center to mail this to touchstone. Also the national records Center does not know anything about the new veterans ID card and after making many phone calls I decided the best route was to allow touchstone to have that card made and mailed with my DD 214. So therefore I would rate touchstone five stars because they did everything they were supposed to do and could not control the retrieving of my DD 214 time factor. The veterans ID card can only be made after the DD 214 is retrieved and verified. I hope this clears up some of the confusion from previous reviews. Thank you
Donald Baron –
Got my DD214 card on schedule, without a hitch.
Great to work with these people.
ALPHA GILLIAM JR –
I very much Appreciate your service. I couldn’t have done it better myself, THANKS!
Kelly Richardson –
Touchstone provided a very quick quality product! The process was straight forward with detailed communication from start to finish. (DD-214 received in seven days). If you need military related documentation… this is the company to work with. Pull the trigger, you won’t be disappointed.
Charles Aalfs –
Easy directions to follow and I received my order in the time frame outlined. I was very pleased with the service!
James Kendrick –
I am more pleased than ever for the DD214 express service it was a great job getting it to me as fast as you did and I want to say thank you for that…also, I am looking for my Veterans ID card but have not received anything from Touchstone…I am still waiting…Thank you again for my DD2114.
James
Larry Pearce –
Service was good except when I first ordered I was informed all would be delivered in 4 – 6 weeks. Had to wait for 14 weeks for any response. Guess your busy but overall I give the service B+. [Unless you order our Express Service, the Government will do all the processing. That explains the extended delay. Each case, too, is unique. Military record keeping is not always consistent, not always thorough. For whatever reason, your request took longer than most.]
Donald Medeiros –
Nice . Quick service if a little over priced.
Thanks,
Don-M
Steven Cooper –
This is a very useful service to help people like me who forget everything. I appreciate the help and affordability to attain my vet card and dd214. Thank you again for your help.
Cassandra Chambers –
I received my paparwork in a timely manner. Thank you!
David Bruschi –
I have used Touchstone for my proof for a VA loan and my ID card JUST GREAT BSERVICE.
DALE DEARRING –
Received my order in a timely manner and although I really wanted an ID from my 8 plus years in the US Marine Corp and asked for that they sent the Army National Guard instead because I did 5 yrs in there after my stint in the Corp …… Would rather have it indicating my USMC duty. [You can order a second card for your USMC service at a discounted 40% off rate. Just use 40OFF in the coupon code when ordering. Make sure you mention in the comments of your new order this prior order and include this Order number.]
William Ganaway –
I am very pleased with your service and will recommend your company to my fellow veterans.
May God bless you richly.
bobby belton –
Went above and beyond to get my records for me. I would highly recommend them.
Gerald Scott –
I can’t thank you enough for the quick, professional service you provided me as I was in dire need of my DD214 to complete my VA loan.
In today’s world of shallow promises and unfulfilled time lines, its nice to do business with a company that backs their word and in the promised time.
from 25 minutes after my order I was assigned my researcher and 5 days later I was able to download my document and 3 days after that I had two hard copies in my mailbox!
Touchstone really IS the Best!
Thank you ever so much
Gerald Scott
Stuart Richardson –
My request was handled with gracious integrity and professional courtesy in a very timely manner.
Thanks for your service on behalf of Stuart Richardson (deceased),
Ken Holden
Kelly Lott –
Fast service. Pleased with service. Received what I needed.
Daniel Laurent –
Touchstone did a great job getting my husband’s DD214 form for me. I needed it quickly to make burial arrangements and they provided me with an electronic version in 2 days! I had spent two days looking for it in our home and was devastated that I could not find it. Receiving it so quickly helped alleviate a lot of the stress that was going on in my life at the time. I would give them 5 stars!!
Mark Trace –
Your service provided me with the documentation needed to procure a VA loan in a timely manner. Your live help feature was especially useful in guiding me through the process.
Samuel Wike –
The only copy I had of my DD-214 did not list my character of service and I needed that to claim a state tax exemption. I submitted my request on March 10 and had what I needed in download form on March 16. Fast service, getting hard copies via USPS Priority Mail which will go in the safe. Thank you Touchstone!
Eugene Rosa –
impressed with the service, time was perfect, copy quality could have been better. [We provide exact, precise copies of the records maintained by the military branch itself. If those are poor microfilm, microfiche, you will get an exact copy of the poor record maintained by the branch. We can’t improve upon the record which the Government maintains for you. Thank you for your service.]
Eugene Rosa –
impressed with the speed and the quality of the card, would recommed your services in a heart beat. Semper -Fi
James Goodhead –
This is a great service and I highly recommend it.
Kevin Moore –
Very good service getting my DD214 using the express service.
Aubrey Perry –
I appreciate the speed in which the document I ordered was delivered. I do think the use of your site can be a little more user friendly or simplistic when selecting products. [We do try to make the process as simple as possible. And, of course, we are always looking to improve. User experience is always subjective, and we do have other clients who have said our site and processes were easier to use than most. We must, however, comply to provisions of the Privacy Act when we act as your representative in requesting your records. So, yes, there is some checkmarks which must be completed. We have, however, automated much of the processes – so that we can get you your record in the most efficient manner possible.]
Daniel Currie –
Professional, Courteous, and Prompt service!
Will use Touchstone again in near future with confidence!
Daniel
Amie Engel –
This service was tremendously helpful! I needed to obtain my service record quickly and they REALLY delivered. I would definitely recommend this agency to others. Honest, efficient service at a fair price.
KENNETH ALBRITTON –
great job, fast and easy. i received my documents in a timely fashion.
Jim Disbro –
Good service; quick enough for my needs. Personal contact in the beginning was forthright and professional.
Constructive improvement comment: The Name & service dates printing on the ID card should be more prominent and stand out. Possibly a larger font and bold rather than the light weight font used. My concern is that the existing printing will be worn off over time.
Overall, Good efficient service and product. I would recommend your firm to my friends.
Jim
William Hill –
Very quick and outstanding Company 100% satisfied.
Edward Knutsen –
It was accurate and delivered as promised.
Thank you for your service! [No! Thank YOU for yours. :-)]
Cody Edmondson –
Documents were delivered as promised, but I was pretty nervous about the process due to a lack of communication after payment. But, they did everything I asked and got the documents that were requested. [We do understand that our clients rely on the timely acquisition of their documents. But, our Frequently Asked Questions on our website answers almost all the important questions we’ve received in our over decade of researching and providing military records to veterans. We strongly encourage all of our clients to read that before ordering, so we are all on the same page. In brief, once our researcher submits your request to the appropriate records facility, we must wait for their response – there’s not much else for us to do. Our researchers while they are physically at the facility (why we can get you your records faster), are still not allowed behind the counter or into the stacks. That’s what the Government does. Be assured, however, that no one can get you your records faster. Thank you for your service.]
Steven Nance –
Touchstone:
You were timely and accurate in my DD214 and I was able to get the document through a download and via the USPS. Thanks for your effort.
Steven L. Nance
Kenneth Prag –
Satisfied with everything but the slowness of the whole process
Lena Sawyer –
Thank you so much for this opportunity to regain my power and have my DD-214 with me or near me at all times. I have already found it to be a valuable asset in terms of helping me get financial assistance for an apartment. In the very near future, it will allow me to enroll in the VA healthcare system as well, which will be a big plus. I can’t thank you enough. Is there anything else you provide that I would find useful? [We specialize in satisfying veteran’s with their military record research needs, and we have been doing that since 2006. I’m glad we could help. Thank you for your service.]
John Blunt –
Very professional & speedy service. Received both secure download & hard copy records as requested. THANKS!
John Vidal –
The service is excellent and very reasonably priced. I received more documentation than I expected. The convenience guarantees that I will use them again. I highly recommend this service.
Ronald Newland –
The Service is very good. I believe that once misperception was cleared and we were communicating on the same wavelength everything went very smoothly. It was just the process of getting to a complete understanding of what each party was thinking and saying that was a little rocky. Overall though, a very, very good service that can and does locate difficult to obtain records.
Gerard Chiaro –
The service was very fast and complete for relatively little cost.
We have and will continue telling others about you.
Touchstone made it possible for us to get the paper work needed for a veteren’s funeral
Beverly Chiaro
Russell McClenathen –
The Level of service was FANTASTIC! The company was timely, easy to communicate with. It was well worth the money to have them take care of this for me so that I could apply for my LLC and my VA Loan. I would gladly tell anyone thinking about using Touchstone to do so without any hesitation.
Allan Ibanez –
Unbelievably efficient. True to what they say, nobody gets the records you need faster than they can.
Communication is also effective. They don’t waste your time and let’s you know instantly when they have your records.
Their service is Worth your money!
Decopeland Gaston –
The service was easy to use and the turn around time was pretty fast.
Terry Stark –
Received within time frame suggested…..satisfied with service.
Robert Cornelssen, Jr. –
Great job by Touchstone! I had my DD214 in my hands in about a week and they even emailed a digital copy download link to me as soon as they received it!
Ronald Newland –
Touchstone Research Services did exactly what they said they would do and are exactly what they purport to be. My records were hard to find but they did yeoman’s work and found them. I am very satisfied with their services and would recommend them to anyone having difficulty locating critical federal or military records.
Stephen Collier –
Thank you Touchstone Research Group! I received my DD214 6 business days after requesting it! This company did what they said they would do and I would gladly use them again.
Lance Bivians –
Thank you Touchstone! using normal channels my DD214 was impossible to get. I waited 4 years. Nothing. I used your service and had my DD214 in 7 days!
Thanks!
Lance Bivians
Eugene Dougherty –
Thank you, Touchstone. Everything delivered on time and in good order, exactly as advertised. My rush order was a bit expensive, but I needed the document fast and I got it fast, so no complaints in that department.
Would not hesitate to recommend if you need a copy of your DD-214.
Alan Rivers –
Excellent service!!!! Excellent presentation of my military documents from 40 years ago!!!…Fast and secure!!!!
KEVIN MARK –
Great service! My father’s files were some that were damaged in the fire. They got me the copies I needed very quickly considering. I would use them again without hesitation.
John McLean –
Touchstone was simple and easy to sign up for, and the cost for the services I purchased were reasonable.
The forms and Vetrecs card I applied for were in my hands within a month.
Communication, customer service, and the end results were all excellent.
I recommend Touchstone for your veterans records needs, especially if you want professionals to skip the all of the steps that you would have to undertake on your own.
Great job Touchstone, and thank you very much. [For faster service, we recommend our Express Service.]
timothy stewart –
Thank you for your service it worked great I got my DD214 exactly in 7 days as you promised. Great service! [Actually, we retrieved your record in five (5) business days. Each case is unique and we work on averages. Some come in earlier, some later. In any event, no one could have gotten you your record faster. Thank YOU for your service.]
Lloyd Nakano –
First, the telephone service call was professional and courteous.
Second, I felt very good about receiving an email that my request was turned over to an a search analyst, with a caveat that my records may take anywhere from a few days or longer.
Lastly, I was notified that the DD214 was located and being mailed. I, then, requested an image by email. I immediately got the image along with some kind words.
All was a 10 out of 10.
Gregory Clark –
I want to thank you for doing a outstanding job. I received my DD214 in time. If I need to use your service again I would and I would recommend your services to others.
Chris Jakubson –
Outstanding service. Very quick, courteous and professional.
Daniel Sandoval –
Great service and well time responded to all questions and problems
ROBIN BRENNAN –
DIDNT KNOW ABOUT THIS SITE THANKS FOR YOUR HELP NEEDED AN ID CARD SHOWING PROOF I WAS A VET
James Slade –
Your service to obtain my I D veterans card were very efficient. The person I communicated with was very helpful and made the experience very easy.
Donald Beck –
I was very pleased with the services provided to me. I expected it to take longer and was surprised when I received my paperwork for download in 5 business days, and in the mail in 10 days.
Regards,
Donald Beck (USAF)
Harry Williams –
Excellent service. Available as promised. Answered my questions promptly. Well worth the cost. Especially useful for me as I was out of the US when I needed the document.
Paul Harkins –
Thanks for your excellent and very prompt service in processing my UA Army military records.
The process was very easy to follow and very reasonable in cost.
You might consider making the font size larger for the eyes of old veterans.
Thanks to the researchers.
Best Regards,
Paul H. Harkins
EDWARD OTIS –
The service and quality of the document requested was EXCELLENT. The timeframe that was quoted was accurate and timely. I would DEFINITELY RECOMMEND their service.
Bridget Culp –
I needed my electronic points statement but only received my dd214. Should I assume there is not an electronic points statement available.
Jane Cox –
I was very impressed with the speed with which I received my late husband’s DD214. The ordering process was easy and the few questions that I had were answered promptly and professionally by the real person (!) who answered the phone in customer service. I would highly recommend Touchstone to anyone needing assistance with obtaining documents.
Martin Fawcett –
Honestly, I was skeptical with this service and their claims when it seemed as if I wasn’t getting what I had ordered(DD214). However, Touchstone came thru for me and delivered. Ironically, it was right when I needed it; when the folks who needed it were just about ready to start putting “mega-pressure” on me, I opened up my email and got the message that my request was completed. I really appreciate what Touchstone did for me.
Carl von Kleist –
Excellent service and follow through acquiring a record that was not held at the main records center (ARNG record held at state level.) Prompt and informative response to inquires. I am entirely satisfied, and the folks did everything they said they would do.
Larry White –
I have had a few issues but they were resolved quickly and professionally.
Thomas Denall –
Thank you very much for finding my DD214!! We had tried on our own, and ran into a dead end. Although it took a month, you actually found it, when nobody else could. We very much appreciate your service!
Sincerely,
Tom Denall
[Every case is unique. Some cases do take longer. I am glad we succeeded where, apparently, others had failed. Thank you for your service!]
Charles Sturkey –
Thank you for your prompt action on providing the copy of my discharge paperwork! I am extremely pleased with your service.
Although I initially found your website somewhat difficult to navigate, once I placed the order and my account was in place it became much easier. Thank you for the work you are doing.
Example Customer –
This product is great!
Example Customer –
This product is great!!! CusRev
thomas folck –
thank you for delivering my dd214 and id card in a fairly timely manner. You kept me informed during process and delivered as promised, to which I am thankful. thanks again tom folck
Debra Stoss –
I am pleased I found Touchstone to research my father’s army service record and DD-214 so full military honors were provided at his funeral. This will also aid in getting the VFW Bronze plaque signifying Dad’s length of service. From start to finish this took less than a week and may have happened quicker if I had submitted all that was needed with the first request. Plus, I received updates just about every day concerning the status of my request. I highly recommend Touchstone.
RODNEY POLANCHEK –
It was efficient and fast service. My card and 214 are official. I am very excited that I received such great service. Website is easy to use.
Thomas LeBlanc –
Simply 5 Stars.
David Wolfe –
Their service was quick and convenient sent me my info and ID card like stated. The only problem I had was them over charged on The shipping so beware on that. That’s why I only gave them 4 stars.
US ARMY NATIONAL GUARD
HARRY BERTSCHY –
You did everything I asked for. It didn’t take as long as I thought it might. I’m completely satisfied with your services.
The only complaint I have is really not your fault. I received two medals long after my separation. I thought there might be something on the DD-214 to show I received them. As it is I have nothing in writing to indicate I warrant these medals.
But again, I am happy with your services.
Harry
James Nichols –
Overall, the service is good and quick. I would have said great but, since there isn’t (or I’m not aware of) a way to have this ID include a photo it makes verifying a little of a hassle. However, it works and when combined with the DD214, it’s an affordable package and the ID is shipped with DD214 quickly. Thank you Touchstone. [yes, there is a photo option. You just had to upload one to your account. We can issue you another card if you like.]
James Nichols –
Great service. Wish I had found it sooner. Not quite as fast as I had hoped but, do to the hiring freeze, I understand. Took about two weeks to receive mine – much faster than if I had tried to do the leg work myself. Thank you.
Nickolas Reed –
Excellent! You guys have taken the wait and hard work and made this process extremely convenient! Thank you!
Amy Engels-Baltes –
Thank you for the fast and easy way to get my new card. Touchstone made it super simple and easy to get all the documents I needed.
Donald Shelton –
Alton,
Just a personal note to say “Thank you!” for expediting my request for my DD-214. My California Driver’s License was due to expire on my 70th birthday (.which was yesterday, July 24th). In the process of assembling the necessary documents, Driver’s Manual, etc., I discovered that it was now possible for Honorably Discharged veterans to have their veteran status noted on their driver’s license. However, it required the applicant to provide a copy of their DD-214. Unfortunately for me, my DD-214, Honorable Discharge, high school diploma and college B.A. Degree are all in a safe deposit box located in San Mateo, California, over 600 miles from San Diego.
As I had to renew my license by yesterday in order to continue driving legally, I was fervently hoping that you might be able to provide me with my military documentation before my visit to the local DMV.
This note is to advise you that I received it from you on Monday, July 23rd, in time for me to present it to the DMV and, as a result, making it possible to note my veteran status on my driver’s license. It arrived at the “11th hour” – but it arrived before my renewal deadline. I just wanted to say how grateful I am to you and your staff for “moving mountains” to make that happen! It was a great 70th birthday present for me.
Many thanks again!
Sincerely,
Donald Bruce Shelton
USMC, 1969-1971
P.-S. This afternoon, I received via USPS Priority Mail my VETRECS Card, additional copies of my DD-214, etc. I will be certain to keep them in a safe place.
John Rawlings –
Thank you so much for your assistance. I was able to get a copy of his DD214 despite me not having the correct date that my Dad’s service started. It took roughly the time that you said it would take and I’m grateful for that.
Thomas Broadbent jr. –
I received my dd214 quickly followed by the vet recs card. The process was efficient. My emails were answered clearly. I am pleased with the service.
Robert Blackwood –
Very easy, impressively quick, both in responding to my phone call and in delivery of my documents. No question I would use Touchstone again if the need arose for their services.
David Isley, Ph.D. –
Great service and received my card earlier than expected.
Nancy Richards-Davis –
I am very satisfied with the research Touchstone did in finding some records to verify my husband’s military service. It seems his records must have been lost in the 1973 fire and my husband now has alzheimer’s. I also appreciated the way Touchstone kept me informed of the progress of my order. Thank you.
William Deskin –
The service I received was excellent. I received my card and my copies of my DD214 much quicker than I expected. I loved that I was frequently kept updated on the process. Thank you very much.
jose salazar –
Documents took awhile to obtain but not at the fault off Touchstone. Otherwise easy to use service.
Elaine Bready –
Touchstone Research located my Dad’s military records, and he is so happy. We were told that those records had been destroyed in a fire. However, Touchstone was able to recover information from other sources to verify his service.Thank you Touchstone Research!
Eric Schreffler –
This was an extremely effective and efficient method of getting my documents. I will recommend it to anyone who needs the services I did. Thank you so much.
Elizabeth A Price –
Thank you!!! I would like to give you an excellent reference!!!!!
Gregory Hall –
I placed my order for my DD214 because I was in a rush and I did not do much research. After 4 days I got a little worried. I am happy to say that Touchstone delivered just as they said they would. I received my electronic version in 6 days and my other one through the mail a couple days later. Job well done! Thank You!
BARRY ROSE –
I want to thank Touchstone for obtaining copies of my DD-214s. I had 2 and thought that I would get only the last one, but Touchstone sent both of them to me. I appreciate their professionalism and attention to detail.
Larry Seifert –
Service was as described. I got the card and docs in reasonable time. The card can be verified by scanning.
William Jackson –
This started out to be a very bad experience initially. I was promised a 7-10 days delivery of a document but it took much longer. After understanding that the document had to be re-created by the military because of a fire at a military archive in St Louis, MO in 1976, I became more patient. My patience paid off when you made delivery today. Thank you for providing a very critical document that will enable my 95 year old aunt to get some needed financial relief from the United States Navy.
Tom Phelps
[Every request is unique. We provide typical response times. Some records come in earlier, some later. See our Frequently Asked Questions section for issues which may cause delays. Nevertheless, no one could have gotten your records faster.]
Brian Lee –
Very good experience ordering my VETCARD and DD214 information. Reasonably priced and expeditious service.
Scott
William Pimental –
This service is as advertised. It takes some time but my docs came.
I did have some clarification issues and found the website a little confusing.
It was impossible to get anyone on the phone but I got responses vto email in a timely fashion. Overall I recommend this company if you need to procure your documents. – Bill P
Donald Roache –
I wish to thank you for sending the requested info you sent me.your quick service was unbelievable thank you again
Christine McGlynn –
I was extremely pleased with the results.My documentation was time sensitive and I received my order in record time.
Thank you
Elizabeth Price –
I just picked out Touchstone out of many other services I found on line, hoping they could get my son’s DD214 as soon as possible, since he was in the emergency room at the VA hospital and they would not admit him without this document. I knew nothing about Touchstone, but had to trust them to get this done on an urgent basis. First I was told it would be sent in 7 business days. Thanks to some “on the ball” researchers and contacts, we got it in about 58 hours!!!! Thank you Touchstone producers….my son was admitted and is in treatment!! I would recommend your service 100%.
Elizabeth A Price
mccann birmingham –
The service received was maximum efficiency, cost effective, and very timely; ultimate professionalism within transparency.
Selflessly,
Ron Conrow –
Excellent and speedy service from Touchstone. Received DD 214 which has helped expedite my GI loan process.
Many thanks,
Ron Conrow
Eric Wilson –
Great service! Beats waiting months trying to get documents yourself. Highly recommended if you need documents fast.
David Porter –
Excellent Service! Everything I ordered was as told and delivery was far sooner than expected. I highly recommend Touchstone for this service!
mccann birmingham –
The efficiency of content delivery isof ultimate quality. The professionalism extends to all correspondence with clear transparency. Documents were sent a second time per Touchstone acquiring better quality documents at zero charge. The ability to care for a matter after task completion and without request proves the level of excellence achieved by Touchstone.
Thomas Evans –
This process was easy and fast.
Received my DD-214’s & Veterans ID card within a few weeks.
lloyd drummond –
Excellent service, as advertised, highly recommend
James Rogers –
I received my DD214 and Veterans ID Card, very fast. It is more high quality than I expected. I really like it. Thanks for the service.
Charles Williamson –
Thank you so much for you speedy and easy service. I was able to get the DD214 in time for my client to submit his information for a medal that will be awarded in the Spring. As he is 91 years old, it was very important to him that this happen soon. I was skeptical that you would be able to get this to us in under two weeks but you did it! Thanks again.
Glenn P. Augustine –
Your business services are as good as it gets when it comes to delivering on your promises, so to speak. I am impressed. In comparison, I did use the VA previously for the same services but was disappointed in that they only delivered on half of what I asked for. They requested I provide them with additional information. In essences they were asking me for information I would not be able to recall or could not recall as I was unaware of the Names of the various Military Units in the field that I sought treatment from. IE Field Clinics or Dispensaries or Hospitals. With out the specific names to offer to the VA they would not able to help me more that what they already did. I was principally interested in my medical records I established in Vietnam in the year of 1966. Your services delivered those records.
With regards to the DD214 you provided it is good enough to use for my purposes. I’m sure todays record keeping is superior to what things were back in the 60’s with everything being typed into or scanned into a computer records base. Your firm is by far better qualified to serve Vetrans than I had imagined. I’m glad I found your company and I think you for your services. Best regards, Glenn Augustine
Bradley Johnson –
Thank you very much for the fast delivery. It was effortless getting my dad-214 and the vet rec card was an awesome addition. I will definitely recommend this company to all my military buddies! Thanks again
Rebecca Beaupre –
This company is amazing we had minutes left to get my dads burial done and they delivered …made our whole family happy and cry at the same time….thank you so much
Christina Johnson –
I was very pleased at the speed and quality of your service. The presentation of the documents/cards was very professional. Thank you! (A note to Reservists or Guard – you only get a DD 214 for each active duty performed of consecutive 90 days or more. You do not get one document after discharge like active duty. Something to consider as you can have multiple DD 214s in your file over a career).
James Hatcher –
I think this is a great service for all veterans! I’ve asked for years about some kind of I.D. that a discharged veteran could use when not on active duty anymore or retired from active service. The closest thing anyone could tell me was to go get a V.A. medical card but then almost no one would except this as a form of I.D.
Thank ya for a great service you provide.
Ethan Wainscott –
They did a great job of finding the documents I requested and getting them to me.
Way faster than going through the normal system . Well worth the cost.
David L. Lacey –
Thanks to Traci! She was very helpful and patient. I was worried that I wouldn’t receive me DD214 but I did. It took 9 days due to some errors on my end but overall good service. Thanks Touchstone !
John T Ward –
The service was quick and the information obtained seems complete.
CARLOS ZENON –
It took time as specified in your page about a month time. I was in such a hurry to get it in the mail. when I saw it in the mail this morning 11.13.2018, I was so happy. I understand these type of records takes time. Thank you for your service. [Each record request is unique. Some records do take longer to retrieve than others. See our Frequently Asked Questions (FAQ) section for the various issue which may delay delivery. Nevertheless, no one could have gotten you your record faster. Thank you for your service.]
Victor Latham –
Was Pretty skeptical about trying this service but was not disappointed! They took a few days longer than stated but they did their job. I got a nice folder in the mail with 2 copies of the dd214 with a embossed seal of authenticity!
and a nice thank you letter! the only problem I have with the company is their lack of communication, I tried several times to talk to someone on the phone but never got through, Left several message and never got a call back!
otherwise pretty happy with their work! Thank you. [Each case is unique. Once our researcher submits your Request, it is pretty much out of our hands. We do offer a Support Ticket System and a fairly complete Frequently Asked Questions section which we encourage all of our clients to use. We are glad, though, that you were ultimately satisfied. Thank you for your service.]
Michael Ponce –
Great experience with this company! Card looks great and makes it easy to identify myself as military when needed.
Thanks guys!
Linda Crittenden –
I want to thank you, I got my DD214 in 8 business days. Thank you very much.
Case Vrolyks –
At first I was starting to think that this was a scam. They asked for my Id. I sent it in 4 days later no update that they got it. The phone number just goes to voicemail. They never replied to my emails. So I called as a new customer and got a hold of someone that found the email I sent them and sent it to my case worker. The guy was nice short but to the point not in a bad way. Took all of two miners to get it fixed. But they got me my dd214 in about 8 days. So besides them being hard to get ahold of and no updates on the it they did their job. Over all happy would recommend them to anyone that needs documents fast.
Joseph Cosgrave –
A good service. I submitted my request 11/09/2018 and got my documents and VETRECS CARD 12/12/2018. My service record is about 50 years old and may have taken a little longer to locate and process but I am happy with the results.
Thank You
Carlos Castaneda –
After searching for options in obtaining a copy of my DD214 for the purpose of purchasing a home using my VA benefits, I came across the “Touchstone” website. Since I was pressed for time, I did not / could not wait for my DD214 through normal government website which could have taken weeks if not months. I can say first hand that my experience with Touchstone was “Outstanding” and the response time (less than a week) could not have worked out better. Value of service provided is certainly there. I would strongly recommend any vet in similar need to use this service.
Thank you!
Gordon Rickard –
ICOULD NOT BELIEVE THE FAST SERVCE AND HOW WELL IT LOOKED. I WOULD RECOMMEND ALL MY SERVICE FRIENDS TO THIS COMPANY. THANK YOU
Thomas Stone –
Excellent service! The website extremely easy to use. Interim status. Provided and final product received right on schedule and complete. What a seamless procedure. I would highly recommend this service to anyone needing this service. Thank you for an excellent efficient service!!
Edward Wisniewski –
Very easy process. Would recommend to any veteran needing their military records or documents.
John Reno –
I lost my member copy of my DD 2:14 and had attempted several years ago from a different company to get another copy. Touchstone research group did an awesome job and was fast getting me another copy of that form. I also had the services of a veterans ID card made. It kind of seems gimmicky, a photo on the card of myself I think would’ve made it less gimmicky however it’s worked twice as ID getting a veteran discount. Submitting a photo to have on the ID would make this experience five stars. [But you can add a photo! You upload through your account page. Since you get 40% off on a second card, you can order another with photo.]
Joseph Cosgrave –
Your service was not difficult to use. The only DD-214 I had was when I was transfered from active duty to active reserve. Your service was able to work with that detail and produce the Veterans ID Card.
Thank You
Joe Cosgrave
Thomas J Augusterfer-Way –
I recently ordered the DD214 Express service. Jasen provides good service along with updates when I called and by email. The discharge papers arrived within 10 days. I am very pleased with this service. Thank you
John Krupey –
I was very satisfied and pleased with TouchStones services. It did not take so long to receive my requested information. Thank You. I will recommend your services to other veterans out there. I’m sure they will be satisfied also.
Jacques Gray –
Great experience. Fast service and good follow up on status of my order.
Warren Abriel, Jr –
This request was filled very fast. My DD214 came in about ten days. I couldn’t be happier. The price was a little steep, but I’m happy! Nice work guys.
Michael Wood –
Thank you for the services that you provided. Your company came through, as promised, with everything I requested. I had previously gone through another search company who promised the same results. They kept my money, and didn’t acquire any information for me.
Thank you for your prompt service and results. I would recommend your company to any of my friends that may be looking for their service records.
On a scale of 1-10, I would give you a 10.
Michele Kirby –
You did an excellent job getting my dad’s information. I know it took some time, but you guys keep me updated. Thank you. I definitely would recommend you to my friends.
Timothy Hamond –
whole transaction went smoothing as stated. Very happy with my documents. Thamks
Shaundra Linsley –
I would recommend this service to anyone who needs their DD 214 fast. I didn’t expect to get the documents as soon as I did, due to the government being shut down. I went to the government site to order by DD 214 and on the site, it said that nothing could be processed due to the shut down. Even though the government was shut down, I got the documents within 7 days electronically and will have the hard copy within 2 to 7 days. I am very pleased with this service.
Artemio Rojas jr –
I had the Express service,I received my DD214 in 17 days. It was suppose to be 14 days but it was a holiday week so I understood the couple extra days. [Each case is unique. Some cases come in earlier, some later. Please see our Frequently Asked Questions, FAQ, section of our website for the various issues which may affect delivery.]
Samuel Shadoan –
Great service and earlier than anticipated! I would happily use Touchstone again if the need ever arises.
RICHARD Martin –
I was happy with the final results of the DD-214. There are areas that can be improved. One, it is very hard to contact someone if you have questions filling out the forms. Question from Request Pertaining to Military Records Form – When was the DD-214(s)214 Issued? I have no idea when that was. More explanation is required. The signature box format needs to be fixed so you can actually actually sign your name. These fixes would make thing a lot more simple.
Thank you.
Richard K. Martin
Darnell Zundel –
Martin,
thank you, I received the DD214 and vet rec card in mail by UPS; THANKS FOR SENDING ANOTHER ONE since my first one got stolen… thanks [My pleasure, Darnell. And since our card requires a Personal Identification Code (PIC) in order to validate the card with any smartphone, your stolen card is worthless to the thief. Most importantly, THANK YOU for your service.]
Christopher Caruso –
I was very pleased with the prompt and professional service.
John Alfred Bartolome –
GREAT SERVICE. TOOK A LITTLE OVER 2 WEEKS BUT WAS EXACTLY WHAT I NEEDED. THANKS TOUCHSTONE! [EAch case is unique. We work on averages. Some cases do take longer. And THANK YOU for your service.]
Dean Brady –
I was really hoping for my DD214 instead of certificate of service but it will do. But it was speedy and worth the money. [The NPRC will provide a Certificate of Service, a legal equivalent of a DD214 for all purposes, whenever the original is not available for any reason. Please see our Frequently Asked Questions section for more information on your Certificate of Service.]
emilio rodriguez –
Thank you for your great work I was in need of my DD214 ASAP and you guys came thru. Thanks Again
Specialist Emilio
Mark Wheeler –
Thank you for the WWII discharge documents, they will be very helpful to the veteran and look professional.
Jose Antes –
It was a little longer waiting for the result of my request but my waiting came in a very good results. Good job Touchstone research group. Thank you for the excellent work.
Dean Frazier –
The service is great and much faster than trying to get it on your own especially when you need it quickly. The only complaint I have is that it is unclear, during the process, at what stage the service is in while I waited. I also sent in a contact email and tried to call and could not get in contact with anybody. In the end Touchstone came through and, if needed, I would definitely use them again. Thanks Touchstone for the great service!!! [Once our researchers submit your request to the Government records center, we really can’t do anything other than wait. So, there is nothing for us to report while we both wait. Nevertheless, no one can get you your record faster. Thank you for your service!]
Mark Rehor –
Great job on getting me want I want, took some time to get it though, but over all great service
Jonathan Cary –
Would like to say that your service was very good, when i text and ask the status of my order you found it and quickly sent a email telling me status of my order. The price was way more appropriate the alot of otjer sites. Pluss not only did i get the vet/med card i also recieved a couple extra dd214 copies. Thank you very much for your help.
Duane Worden –
I was very pleased with the service i got. I received my information faster than i thought i would. I plan on getting more information from Touchstone they offer discounts which i like especially for my income. Now i will be able to get the information i need and don’t have to wait forever to get it. Thank You Touchstone for the help and fast delivery for what i needed. I would recommend this Company to anyone.
Stephen F. Rogers –
Everything went as promised. Thank You. Very thorough and on a timely basis
David D. Martir –
just wanted to say that the service was great i would recommend to anyone looking to get the dd214
Daniel Whalen –
I needed my DD214 fast because I was going through a divorce so I selected the express service. I received a certified copy on line in 14 days and my express mail copy came in the mail 2 days later. Excellent service and I would recommend it to any one needing this document quickly. Thanks for your help!
Danny O. Whalen CMSgt (Retired)USAF
[Every request is unique as is every veteran. We work on averages, some records come in earlier, some later. There are a number of considerations for delivery which we describe in our Frequently Asked Questions (FAQ) section. But, the bottom line, no one ca get you your record faster. Thank you for your service.]
Steven Wedell –
I requested my DD214 with standard overnight service.
14 calendar days after putting request in, I received email notifying me I could electronically download the DD214 which I successfully did.
The next day, 15 calendar days after request, I received my Fed Ex package with the hard copy.
I’ve read many reviews, but my request was handled just as I expected.
Would use them again if necessary.
[Every request is unique, like the veteran. We work on average response times. Some requests come in later, some earlier. See also our Frequently Asked Questions (FAQ) for potential delay issues. Nevertheless, no one can get you your record faster.]
Richard Correa –
1 word NICE fast and easy.i have already recommended it to my friends who are veterans also..I wll be ordering another card for wife and kids. Thank you . This is why I liked it. I think is great
William Fenamore –
Thank you for your efficient service. When renewing Dad’s driver’s license, he was very disappointed to discover that we had apparently misplaced his original Army discharge document. Although we knew it was somewhere in the house, we were faced with a time-critical hard-stop deadline to obtain a copy in order for his driver’s license to have a ‘Veteran’ designation. We learned about Touchstone via a website that recommended private research services as a more expedient way of obtaining the document. We were not disappointed. We completed the forms online and specified the urgency of, and reason for the request, and provided a target date which would give us ample time to submit his renewal paperwork. The process was efficient, although a bit pricey. We felt is was potentially a better alternative than relying on the standard process which could not guarantee we would get a free copy of the document in time to meet the deadline. Touchstone delivered. Being a bit skeptical, we tried to reach the office to double check and speak with someone to verify that the service was legit, but the message on the answering machine loops – never got a person. (Suggestion – please double-check the process and provide the ability to leave a message for a callback request.) Much to our delight, we received the electronic copy by the requested date, followed by a hardcopy that arrived within the next few days via USPS priority mail, and submitted his DMV renewal paperwork. Thanks Touchstone for facilitating the timely renewal!
Travis Reeves –
Service was excellent. Only took three days. I’d recommend to anyone.
George Duling –
I was in need of the DD214 Express Service for my Mom’s VA Spousal Benefit application. The Patriot Group recommended TRG and one other company. For every good review I found, I found another that wasn’t so good. I called TRG first and spoke with Jasen. I liked what I heard. He seemed knowledgeable, didn’t oversell the service and wasn’t pushy.
I applied online-easy, followed up to make sure they received the info. and from there they kept me updated along the way. I had an e copy within 2 weeks of submitting my online request and a hard copy a few days after that. I was quite pleased.
Michael Putman –
Very quick easy and efficient. Highly recommend Touchstone for your records retrieval needs.
Jeremiah Findlay –
Recieved my documents in a timely manner consistent with all that was claimed. Very satisfied. Zero hassle. Thank you
John Nettleton –
Got to saw, this was super fast. If you provide accurate info, they can get the job done. Needed it within 10 days and Touchstone did not disappoint. The only “knock” on them is not a real criticism. They did what they said they would do. But I also requested DD214 from the. Regular, free route from the government. They both delivered on the same day. But the government said it could take 6 weeks or longer. It was a bet I wasn’t not willing to take. [You were lucky. If you order from the Government before ordering from us, they will pull the record making ijn inaccessible until they finish processing it. See our Frequently Asked Questions on various delay issues. Thank you for your service.]
Darrin Balagna –
They did the impossible! I was only in for a couple months and all conventional methods failed or were just dead ends. Then I saw a post from a vet on a social media site saying that he used this service. So after some research I decided to give this a go and they delivered.
I am so happy and relieved that my release form did exist after the ba said they never heard of me.
Thank you
Edgar J Davis –
I am very pleased with the service I received from your firm.
The VET-RECS Card is quite is impressive.
When I produced it, after being asked if was a veteran . The cashier and the customer service representative were , as I said impressed.
Of course I had to show my state drivers license as a cross reference but that only bolstered what’s on the card.
Have one question.
Is it possible to acquire any photos that may have accompanied ones file?
[Thank you for your review. You can order a card with your photo on it, Log in to your account, order a card, and upload your photo to your account. If you want a second or more cards for your family, we offer a 40% discount on all cards beyond your first. And thank you for your service.]
Alex Vogtman –
Wish it was a bit faster, but I was in a rush! Thanks for getting it done for me. [Every request like every veteran is unique. We work on average response times. Some records come in earlier, some later. See our Frequently Asked Questions (FAQ) section for various issues which may case a delay in our retrieval of your record. Nevertheless, no one can get you your record faster.]
John McGuire –
I requested a copy of my DD214. The service was excellent. Received my document quickly and with no issues. I highly recommend using Touchstone to get your military records.
Robin Donley –
I was in need of my DD214 ASAP and the normal channels was not in a timely manner. Through the many websites to maneuver through and the scams, I wasn’t sure who I could count on. Touchstone came through! I had my DD214 within 10 days of requesting. Thanks Touchstone!
Ray Blankenship –
I think the service was great. Did what they said was fast too.If you need your records use them. Fair price.
Gerald Schmidt –
Touchstone did an oustanding job on retrieving my DD-214 and issuing me a VetRec’s ID card. I received my ID card in in the mail only 3 weeks after my payment was acknowleged! I recommend Touchstone Research Group to any military veteran!
James Castillo –
Excellent service and delivery of the ID card were very fast. The staff was easy to speak with and helped tremendously in making an effective and great decision. Thumbs up to Touchstone.
Earl Fortenberry –
A great service. Tried doing it on my own and did not even get a reply. Used Touchstone and had my DD214 in 3 weeks. [We work on average response times. Our response times are usually better. Each case is unique. See our Frequently Asked Questions, FAQ, for various issues which may cause a delay.]
Michael K Nolan –
I’m retired in Florida. I flew PIE/ATW/PIE 7/20-7/27 on Allegiant Air. Allegiant charges for checked and carryon bags but allows all veterans to check 1-3 40# bags and carryon another free. I couldn’t locate my DD-214 and turned to Touchstone to replace it. What I paid Touchstone was less than the amount I saved by having my DD-214 to show Allegiant at checkin. Thanks for your prompt highest quality service.
Robert VanGorden –
Touchstone did in 10 days what I couldn’t do in 50 years!
Michael Higuera –
Ordered Touchstone’s DD214 Express Service and received my DD214 in 12 days, which included two weekends. I needed my DD214 so that the CA DMV would print “VETERAN” on my Driver License. The DMV requires that you take your DD214 to the County Veteran Service Office, which is part of the California Department of Veterans Affairs, so that they can verify your service. The CVSO did verify my service, based on the copy of my DD214 provided by Touchstone. I got what I wanted, thanks to Touchstone. I do recommend their service.
David Padilla –
your service was good for me it did what I needed to get done
James Engle –
Wonderful, quick service. I highly recommend Touchstone Research Group. From beginning to end, they did a great job of communicating where they were in finding my DD-214. They delivered exactly what they had promised. My only suggestion is to maybe make the website more user friendly. A more streamlined process would sure help a lot of veterans, especially those of us who are not tech savvy. Just a thought.
A+A+A+ service!
Titus Zeigler –
Overall good service. I got my documents via PDF and mail in about 2 weeks. So that was a little longer than I was expecting. Also, along the way there isnt really a way to check the status of your order other than the notes that are submitted, but I got everything and I cam able to purchase a home as a result. [Each order is unique and we work on averages. Some orders come in earlier, some later. We encourage everyone to read our Frequently Asked Questions (FAQ) section on the various issues which may delay delivery. Thank you for your service.]
John Cozart –
Very thorough and professional on the phone. All alternatives to receive my updated DD-214 were explained
William Ripberger, Jr. –
I ordered my DD214 using the Express Service. The service was outstanding, quick and hassle free. Customer Service was knowledgeable, helpful and courteous. I highly recommend Touchstone services and would use them again.
Albert Lopez –
Every thing with my military Card an dd214 papers went very well.
TERRY BISS –
i believe all in all your express service may have been worth it .. I needed original proof for timely financial transaction, and govt. web-sites range for delivery was minimum of weeks with no guarantee ..or possibly it could take months .. Hated to pay price but partial return on cost was achievable .. if anything I got anxious because of a perceived lack of communication status from your service, so I filed an inquiry.. turns out original copy verification was in mail.. received appropriate documents within 10 days from order.. cost seems pricey , but service performed as stated –thx.
Jerry Lanza –
Thank You so much I have enjoyed your help and great information sent to me upon my request of my military service thank you so much.
Arthur Johnson –
i am very pleased to say i am very greatful for the services you have provided to me .your services were needed,and you came through big time.i am 70 years young ,but could not find the documents that i needed.you guys render a great need to us USVETS.thank you very much.
Virgil Cain –
Very helpful and friendly service personnel.. I would most certainly recommend Touchstone to anyone looking for thier records.. Thank you Touchstone!!Keep up the good work
Linda Haller –
Really good experience!! Jason was a great help !!
Bruce Tilden –
I am very pleased with the service I received. My DD-214 was delivered two weeks after I ordered it. Thanks Touchstone.
Joseph vERDECCHIA –
The Service Was Great, The Folks At Touchstone Worked Very Had And Did Not Let Up till I Got My ID Card And For That I Want To Sincerely Thank Them
THANK YOU
Mr Joseph Verdecchia
GLENDA TERRY –
I have to admit that I had given up hope from this company after applying on Sept 27th and hadn’t gotten anything by October 26th but I realize part of it was my own fault because their email had went int my junk files and once I sent them the documents they needed, I got my DD214 on October 27th..Exactly 30 days and was hoping for the 10 days but my son had 3 separation dates so I think they did an amazing job under the circumstances. Thank you so much! [If you don’t hear from us, always check your spam folder, and be sure to whitelist us. Thank you for your son’s service. The family, too, serves.]
Janet Iseli –
Our service and response was timely as stated that it would be. Items were available online and we also received two certified copies by mail.
I can make no comparison to others as we have never used these services before but we would use again and would highly recommend to others. Pricing is a little too the high end but if your information is needed immediately, and I know a lot of work goes into the research for the information, then the price is acceptable. It was very correct, clear and efficient work for which we are most appreciative. Thank You!
Maurice Langlais –
Touchstone provided the DD214 I needed. It was slightly longer than the 7 days they advertise although they do say it could take a little longer. The turnaround in my case was just under 2 weeks. They are not particularly responsive when you try and contact them and that could be unnerving yet I did receive everything I asked for. They never answered the phone when calling however I did get a call back when I left a message after 8 days and the person I spoke with was very nice and helpful. I got my package a couple of days later. [Each case is unique and the retrieval times we quote are averages, some come in ralier, some later. We discuss potential delay issue in our Frequently Asked Questions section of our website. Once our researchers submit your request to the facility, there is really nothing to report until they respond. Nevertheless, no one can get you your record faster. Thank you for your service.]
Thomas Terwort –
Thank you for excellent service and friendly advice got my papers in record time and will tell everyone to how good I was treated Touchstone you rock.i give you a 10 or excellent ranting
Ricky Holycross –
I’m so glad there is such a place as this. I was about to give up on getting my records its so hard to find the time to look all this up when you have no idea what your doing. I lost all this paperwork years ago during a move and it was just kind of forgotten until now when i really need it. You guys have been great so far I am very pleased at how quickly your finding stuff for me. I will definitely recommend you to anyone else needing help.
Thank You.
Larry Ferguson –
I received the document that I ordered very quickly
Patrick Johnson –
I WOULD LIKE TO THANK YOU FOR WHAT TURNED OUT TO BE GREAT SERVICE. ACTUALLY THIS WAS A TEST TO FIND OUT IF YOU REALLY COULD COME THROUGH AS STATED ON YOUR WEB-SITE. THE FINANCIAL INSTITUTION I’M DEALING WITH SAID IF I CAN GET MY DD214 AS QUICK AS YOU SAY THEN THEY WOULD START USING YOUR SERVICE ALL THE TIME. YOU PASSED THE TEST I AM HAPPY MY BANK IS HAPPY… THANKS AGAIN FOR COMING THROUGH FOR ME. I CAN GET THE HOME OF MY DREAMS AND YOU CAN GET LOTS OF BUSINESS FROM MY BANK, SINCERELY PATRICK JOHNSON
Richard Rasher –
I thought the application wasn’t as clear snd concise as I would have wanted it to be. After a couple of starts and stops, the system starting working well. I was please with the product I received.
John W Meyer –
Well worth the money, Absolutely first class quick service. Thank you!
Shawn Farrell –
I was in need of a DD-214, so that I could secure a veteran ID. I paid for the 7-day expedited service and was very pleased with the ease of ordering and the service. 12-days after ordering my form I had not seen it in the mail, so I inquired with customer service and they promptly responded with my order history, which showed that my DD-214 had been sent out on time. My wife had apparently thrown it away thinking that it was junk mail, but I was able to access a copy of it electronically on Touchestone’s website. Based my experience I would Touchstone again and highly recommend their service.
Bette Tubbs –
Thank you very much for your excellent, professional service.
Jason Phillips –
I would like to thank Touchstone for quick service and delivery of the items asked for. Touchstone even reached out a couple days after my order to send me another form, NGB Form 23, that the VA asked for later. I would highly recommend their services to another veteran looking for documents.
Harry A McFall. Jr –
Looking forward to receiving my DD-214. So far your service has been outstanding. I’m hoping it continues to be so
Jackie Roberson –
Thank you for the excellent service in getting my DD214. I appreciate your guidance and quick response in all areas!!
Roland Buzzell –
Worked good for me. Took longer than I expected but still OK.
Johnny Gonzalez –
Very impressed with the service and speed at which I received my 214 and ID card. I placed my order on Jan 3, 2020 and received the items on Jan 27. It was a simple process with great efficiency.
thanks touchstone for your quick turnaround.
Olda Lebron –
I’m very pleased with the service. I was skeptical at first but after seeing how professional this company is I am confident in recommending this company to my friends, and anyone needing their DD214. I order my DD214 I though I would receive my order within 30 days, I was surprised that I was contacted to let me know that my order was received,I received emails on how my order was progressing. My order was received very quickly. I would be recommending you to anyone needing this service. You have a loyal customer.
Kevin Carignan –
TO Whom It May Concern,
I was very satisfied with the service I received. Product was delivered as expected. I would recommend this service to others. Thank you.
Best Regards,
K. Carignan
Julie Jones –
I got the information I needed super fast. Thank you so much!!
James Davidson –
I appreciate having the service to get a real veterans ID card. My DD214 is tired so getting an electronic version of it certainly works!
Thanks!
Jim Davidson
Eugene MacAdams –
Great company! Completed in 9 working days and response time for telephone contact was good.
Robert Gallimore –
I ordered the DD214 plus the Veterans ID Card package. The order arrived in 7 business days as advertised. To be honest, now I have peace of mind that I can get my records at any time in the future. I have 10 digital down loads of my records, two certified hard copies of my records and I know that I can order more if needed. I’ll use this service again in the future if I need more copies of my records. I’ve been lugging around an original record for 30 years and it’s pretty beat up. Not too sure how the Vet ID will come into play though. I highly recommend this service for anyone that needs their records fast or doesn’t want to fill out a bunch paperwork in order to get a copy of their records.
Patrick Greer –
It had been about seven weeks since I sent my order. I was beginning to get a little worried. Sent an email inquiring the status of my order. They replied promptly and said the hold up was in St. Louis. The respondent promised to send an inquiry to St. Louis with the promise that it would “normally trigger a response.” I don’t know what happened after that except that my order arrived very soon afterward. I think this all boils down to three things: communication, communication, and communication. I tend to believe that the hold up really was with the Feds. We all know how slow they can be! Nonetheless, all is well that ends well! [Thank you for your kind words. We work on average response times and every military record request, like every veteran, is unique. Unfortunately on our original 4-6 week estimate for the service you ordered, yours took a bit longer. Yes indeed, all is well that ends well! Thank you, too, for your service.]
Daniel Rivera –
I bought this service in preparation for obtaining a VA Home Loan. I was skeptical at first at buying this with regards to releasing my personal information to a third party to act on my behalf. After doing some investigation into the Touchstone Research Group from other resources, I ordered the DD214 & Veterans ID card package from them. I was not in a rush to obtain my records, so I opted out of the express service.
After about two months, I received notification that my records were obtained and were immediately available for download from their website. I believe they originally stated that it usually takes about 4-6 weeks to accomplish, but this happened during the middle of the Coronavirus epidemic, so I was not surprised by the delay. I logged into the site and was able to download digital copies of my DD214. About a week later, I received my physical copies with the Veterans ID card in the mail. I was able to test out the Veterans ID card successfully and is a beautiful tool to have at my disposal.
Overall I am delighted with the services that the Touchstone Research Group provided me.
David Jordan –
Touchstone provided an invaluable service to our family in tracking down our deceased father’s military service records. The process was efficient, well-documented, and it worked!
We highly recommend Touchstone for anyone trying to research military records.
James Edward Hunt –
My experience was wonderful. Very easy, pleasant, and quick response to my needs. I was treated with respect and received condolences from the agent I worked with. I am very happy and would recommend this sight to other veteran families.
Dr. Bob –
OK, you asked — so, I’m answering…
AS FAR AS I AM CONCERNED, BASED ON MY EXPERIENCES WITH YOU, “YOU ALL ARE THE BEST!”
I’M TRULY GLAD I FOUND YOU, AND WHEN AND IF I NEED YOU AGAIN, YOU CAN COUNT ON ME
COMING BACK.
Thank You,
Dr. Bob
Benjamin Kuhar –
You did a phenomenal job of getting my document. I had used you before and I lost the document and so I used you again. You quickly acquired the document in no time at all. Thank you very much!
Charles Wesley Phillips –
You saved my VA closing. I am a retired AFR Officer whose last ead was with AF from ANG so I never had a DD 214 but you found my NGB Form 22 which served the same purpose!!!!
Tyler grenier –
they did what they said they would do. got my dd214 in 12 business days during covid . not disappointed, only grunt I have is if you advertise dd214 in 7 days 95% of the time, you should advise the other 5% of your clients that don’t get it in 7 days and give an update. spending $100 on a service, i would expect periodic updates. no one likes being left in the dark especially after the deadline has passed. [Unfortunately, almost all facilities are operating at some delay due to smaller staffs, some take longer than others. Once we submit to a facility, we have to wait. There’s really not much more we can say other than we are waiting for the facility to respond … Still, no one could have gotten you your record faster. Thank you for your service!]
Jeremy Phipps –
Although it took a while to get my records, the customer service rep was very helpful. If I need anymore information from this company I will return to you guys for info. [Unfortunately, the COVID-19 Pandemic has resulted in reduced hours, short staffing and resultant delays at many records facilities. However, no one could have retrieved your records faster. Thank you for your service.]
William Maloney JR –
So far service has been good just recieved e mail to visit this site to review my order!!
Don Minami –
Getting the Vet ID card what’s convenient and easy through touchstone research store. I could have gone to the vet administration office but because of the coronavirus their service is very limited. It was amazing that touchstone research was able to locate my national guard records after over 50 years of being discharged. I am grateful that touchdown was able to retrieve my record in get me my vet ID card.
Stephanie Bumpous –
I could not have been more pleased with the service provided. I needed my DD214 to close on a home. Due to COVID it took longer than expected, but Touchstone was very responsive when I made inquiries on status. COVID has put a lot of services in a spin but I have to say that even with COVID Touchstone was able to get my DD214 quickly. I am sure if COVID was not happening I would have without a doubt received my documents even faster. Again thank you for your outstanding service.
Beverlee Russell –
FANTASTIC! 9 business days from ordering to having the email with the downloadable version. Certified hard copies came a day or two later. Not going to lie, I started to think I got swindled toward that 9th day, because the order status never updated from ‘in process’ – so maybe an update or two along the process? But other than that – would highly recommend to those needing their paperwork fast. [COVID has caused longer-than-usual delays in our retrievals. Nevertheless, no one can get you your record faster. Thank you for your service.]
Frank Michael schwiesow –
Good afternoon,
Rea-lly appreciate the help in securing my Father’s DD214. Last minute request, so we maintained measured optimism and although the paperwork did not arrive in time, my family appreciates the effort. The service agent,
(Jasen at client_services-@touchstonerese-archgroup.com),-that worked with me was very knowledgeable and answered all my questions in full. Thank you.
R
Cody S. [Every request is unique. We encourage all of our clients, before they order, to read our Frequently Asked questions on the various issues which may cause a delay. Recently, too, as a result of the Pandemic, all records centers are experiencing delays because of limited staff and hours. Nevertheless, no one could have gotten you your record faster. Thank you for your service (families also serve).]
Bernard T. –
Your service was very well done in a very tough time. I would like to thank Jasen very much.
James Allen LeBlanc –
I want to thank touchstone research group for the help. It might have cost
Money but it was well worth it. I tried getting my husband’s Dd214 on my own. That didn’t work out. When I got ahold of touchstone it took them 2 weeks. I so appreciate their help and service. Thank you so much
Pablo R Avila –
My father passed away and we needed a DD-214. Touchstone, not only provided what I needed, but provided it in the time frame they stated. Jasen was very helpful and knowledgeable in providing everything I needed to do to get the forms I needed. Thank you very much Touchstone for your service.
Justin Strunk –
Arrived quickly via email and physical mail. Great service! Provided all documentation, including additional paperwork.
Stephen Cheshier –
The quality of this item exceeded my expectations. Highly satisfied!
darryl brown –
Very considerate service and timely delivery. I would recommend Touchstone to anyone in need of record searches.
Tomas Perez –
The response to my inquiry was prompt enough. I’m satisfied with this service.
Donald Swallow –
Overall a very fine service. I had only one complaint. Due to covid 19 it took a long time to get my DD214. However, I did not know that the virus would affect this service. I sent several e-mails asking about the status of my request. I did not receive a response to the first couple. When I finally got a response I was glad for the explanation, since I did not know if the fire described my military documents. I got 2 copies of my DD214 soon after the last e-mail from Touchstone. Overall I am happy with the service, but contact them as soon as you realize you need your records, especially during the pandemic.
KURT BERLETT –
Great service, I lost all my military papers and I was told they where lost in a fire in St. Louis and that they where lost. Touchstone delivered all the paper work I needed and the ID card is great. Thank You Kurt
Emery Gene McDaniel –
Thank you I am very pleased I have been needing these papers for 3 years. Thank you. GOD BLESS
Sameer Abdulrahman –
Service was great always appreciated. No complaints from me.
Deborah (Clardy) Hamm –
Thank you. I received my documents and ID Card. I am very pleased with the service provided. I was notified of the progress in a timely manner.
Everyone was polite and professional. I liked the fact that when I inquired about the status, a response was given quickly. And everything stated in the response was accurate.
Robert Berardesco –
Just received my ID CARD… and I am more that pleased. Thank you so much for taking such good care of my request.
Robert Berardesco –
THANK YOU!!! COULD NOT HAVE GOTTENT THESE DOCUMENTS WITHOUT YOUR ASSISTANCE.I AM WELL PLEASED WITH YOUR SERVICE.
James M Funk –
The experience is good just expect to wait. Thanks Jim [Records are being delayed more than usual due to the pandemic. Please see our Frequently Asked Questions on various delay issues. Thank you for your service.]
Sandra Graham –
I thank you kindly for the great customer service satisfaction support for me me getting my order. Jasen was professional and courteous. Very patient with me the entire time. It took longer he assured me once he checked the order and had everything corrected. Thank you kindly for your help and great customer service satisfaction support service experience!!!
Augustine Richard Hoenninger –
Although it took longer than anticipated (probably to the NPRC being closed due to COVID), Touchstone did find my missing DD 214.
I had tried through the GOV for over two years, but were always told they could not find the DD 214. Probably meant, too lazy to go and look for it.
Anyhow, I appreciate Touchstone and their great researchers that were able to help me solve this problem.
I recommend them if you have had problems, but be willing to have patience in this unusual time.
Stephen Sheldon –
You guys were always good about responding and I do understand do to COVID it took a lot longer . I was just surprised it took as long as it did but I did receive all my stuff, and was well presented thank you for alll your help
Lawrence Wallace –
Great service. Pretty quick and got all my DD-214.
Edward C. Mitchell –
I was very pleased with Touchstone services. They did what they said they were going to do in a timely professional manner. I recommend them to all military personnel if they need to get their records this is a great service thank you Touchstone.
Gaylord Seger –
Some feedback on the researcher’s work load would have been a good thing, as my request took a month to process. Both downloads and hardcopy came quickly once his work was done, though. [The COVID Pandemic has reduced response times due to reduced staffing at the Federal records centers. Nevertheless, no one could have gotten you your record faster. Thank you for your service.]
WILLIAM MAURICE –
Service provided as promised. I initially went with a free service, but couldn’t get satisfaction due to Covid. If I had known, I would have gone with Touchstone from the start. Kept in contact throughout and delivered my documents quickly.
Michael O Todd –
We wanted to thank your company with a truly heartfelt “thank you!” We were in tears when my husband received his DD-214s. We have been trying for so many years to get them. My husband may now apply for all his benefits. If it wasn’t for your company, I don’t know what we would have done. We highly recommend your service, and say, again, THANK YOU!
Mike Cardenas –
The card is awesome! Took some time but they delivered, thank you so much!
Gordon Peterson –
I was very pleased that I contacted Touchstone for my DD214. I have been waiting from the U.S. Government to send me my DD214 since September 2020. To date, I have not received it. I couldn’t be more satisfied with Touchstone.
I received my DD214 from Touchstone in a very timely manner and I was very pleased. Touchstone deserves five stars for the service. Thank you!
Timothy Mark Lancaster –
During these times this service is invaluable. I needed my DD214 fast. So I went from 3 different angles to get it. I am still waiting on the other 2 to provide a copy. I will hands down use them for any future needs. Communication is top notch and they are very informative on where they are in the process.
Virginia Graham –
My husbands a WWII veteran and while the process took some extra time due to the age of the documents Touchstone Research was very responsive to my up questions. I highly encourage anyone looking for a veteran’s documents to use Touchstone Research. Thank you to Jasen and Theresa for their help!
WILLIAM PATTERSON –
TOUCHSTONE STUCK TO IT.
I DID GET A VA CERTIFICATE OF ELIGIBILITY IN MAY BUT HAD NOT YET SEEN MY DD 214.
TOUCHSTONE STUCK WITH IT AND ABOUT THREE WEEKS LATER ON JUNE 14 I RECEIVED THE DD 214.
MY FILE IS COMPLETE. THANK YOU TOUCHSTONE. YOU FOUND A FIFTY YEAR OLD PAPER RECORD…NOTEASY IN THIS TIME OF COVID RESTRICTIONS.
Virginia Graham –
Touchstone Research helped me obtain discharge papers for my husband who served in WWII. It took several months due to paperwork being destroyed in a fire,however they were very responsive when I inquired on the status. I’m grateful they were able to assist me and their promptness answering my questions.
Jason Zimmerman –
A solid service. They found and delivered my documents to me in a quick and timely manner.
Chris Jakubson –
Theresa and Jasen were great, they helped me through some issues and things all worked out.
Matthew Ruiz –
Prompt service. They replied quickly to my questions through the platform. I also left messages over the phone and they returned my call the same day. I would use their service again! Thank you!
Stuart McMillan –
Since my ANG was in both GA & CT the path to information was difficult. I was happy that they were responsive to my emails & followed thru to get my my data.
Alexander Mercado –
I have been trying to get a copy of my DD214 for a while now and have always hit a road block because of where I was last stationed. (Quantico,VA). I contacted touchstone and within 3 weeks I recieved a digital copy and a few days later a hard copy in the mail. I would definitely recommend this company to anyone in need of thier discharge papers.
Max McCollum –
My dd214 ID to a almost 2 years the reason being was Covid the government shut down, but I finally recieved it so touchstone did not forget about me, so I would still recommend Touchstone for getting a ID.
John Franklin Heath –
I was very impressed with the professionalism I received from everyone I interacted with. The information I requested was sent promptly and accurately. There was opportunity for Touchstone to contact me for additional information and they did it in a timely manner with easy-to-understand instructions. I highly recommend Touchstones services!
Mackenzie Mitchell –
You guys are amazing, we were in such a pinch trying to get honors for a veteran that didn’t have paperwork and you got it to us right away so we can make this happen. Everyone here is blown away and I know the family will be grateful.
Randall Anderson III –
Thank you so much for your service. Everything was explained step by step and the turn around time was very quick…less that two weeks. It would have taken months trying to research myself. Well worth the cost. Again, thank you.
Willie Heyward –
Excellent service fast and convenient. Got mine and time to submit to the VA for my disability benefit.
John Bruce Fisher –
Service was about expected except for the Virus delay.
Seems to be a quality piece that will last the everyday carrying in a wallet. Also it’s a lot handier than trying to have a printed copy available when needed.
Richard Beecher –
Service delivered as promised. Card is as described. Card is of a quality that should hold up under constant carry use. Service tyme from order to delivery was dlayed due to Pandemic staffing. Over all I would have no problem using this service in the future.
Deborah L. (Junell Law Firm) –
Touchstone has gone above and beyond what I consider great customer service! They have anticipated and exceeded my expectations. It is very difficult and requires getting through a lot of red tape when dealing with governmental entities and Touchstone never gave up until they were successful! Thank you!
David Newsom –
Well, it took a little while, but I finally got my veterans ID card. I know in times like these we have to be patient because everything needed to be verified. I am glad my card came and I do recommend the service…just be patient. I believe that Touchstone does it due diligence to make sure everything right and credible because of so many posers and its easy to photo shop this information. Use them, it will be worth the wait.
Larry Lipscomb –
I can only imagine what it takes to get the US government to expedite a military record, so I applaud the efforts of my researcher and the team. Thank you!
Jeffery Henderson –
Tried for years to get my records from government but took only a little over a month with express service from touchstone research group. Great job and many thanks. [Typically we get records faster than that. But two years of COVID have backlogged almost all records centers. Still, no one can can get you your record faster. Thank you for you service!]
Frank Brockmann –
Excellent service overall. Had some minor complications related to power of attorney issues (dad has dementia), all successfully resolved by Touchstone.
Samuel Burdine –
Thank you very much. Took a while, but glad it was found considering the circumstances. Records burned in fire and still able to locate. Thanks for your services!
Joseph D Stoops –
Thank you for this service. You made my life easier .
Jermaine Langston –
Amazing service and expedited communication. I received my documents and thoroughly impressed with this service and will definitely use it in the future
Tavon Guynn –
These guys are excellent they went above and beyond to get my DD-214 which I been trying to get for the past 2 years just for them to tell me I never had one. this would have saved me so much time and effort from the beginning. I really appreciate it. the turn around was quicker than normal I received all my documents including my VIC card with a statement saying that I do not have a DD-214 but that these other documents can be used.
thank you so much
Dennis Kregger –
Thank you for the great service you provided, It’s very much appreciated Dennis
Thelma Laguana –
It took a little long than expected, but it was guaranteed. Good job.
Thank you
Gerald McNally Jr –
Thank you so much for your help! I didn’t know the best way to obtain this information. Although it took a little while, it was well worth the minimal cost. I got everything I needed and can now secure them in the future. I truly appreciate all the help with this and would highly recommend the service!!
Edwin Melvin Strauss –
Second time I have had to use them. They don’t disappoint. Great job thanks again Jasen
willard merkle –
Mission accomplished, good job – thanks Bill Merkle
Alan Edwin Eyre –
Touchstone did an EXCELLENT JOB. They were professional and user-friendly, doing what they said they would do in the timeframe they mentioned. I would recommend them to anyone, and use them again in a heartbeat.
Howard S Henzler –
Sadly, some of the information could not be provided due to a fire at the National Archives around the dates needed. And unfortunately, his peace time service won’t help his widow with aged dependent care needs. But your group did much to help us find answers so that we can deal with realities facing us right now. Thank you!
James Ray Hatley –
You guys really came thru for me. And, you made it painless and fast. Thank you SO much for all your help and emails.
You were great!!
Gregory Windover –
I was very satisfied with the service. My card arrived much sooner than they said and would highly recommend this service!
Fredrick William Perkins –
I had applied for my DD214 from the regular VA, but found it was really taking a long time.
I then tried Touchstone and got my form in about 6 business days. I’m totally pleased with their service.
I would recommend this service.
Fred Perkins
Charles McBride –
I ordered my DD214 for home loan processing. Their average time for processing was 18 workdays. This company is very good at finding records! Only 4 days after processing started, my digital copy was available, and the hard copy arrived just as they promised. They even surprised me with a couple associated records. My loan company thinks I found my copy at home. This service was well worth the cost. I will tell anyone looking for records to definitely consider Touchstone first. Thank you for your service and support!
James Hall –
These guys are awesome fast and courteous service definitely would recommend them for all branches of the service room get your records.
James Hall –
These guys knew I was down they helped me pick myself up their great guys and would recommend them for all your records needs.
Douglas Gardner –
The information that I received from Touchstone was exactly what I was looking for. The service from your company is outstanding. Thank you very much for providing the documents that I requested.
Stacy Barrows –
I was very excited when my documents were in my mail before they were expected. I also appreciated the time spent with discussing my needs with Jasen.
Michael Kabigting Montgomery –
Happy with the service thank you for making it easy.
Vito John Panaciulli –
From the time I made a phone call to Touchstone and spoke with Jasen everything was upfront and efficient. Any time I had a question I was able to give him a call and he always returned my call in a timely fashion. It appears the DD214 was involved in the large fire of records. They were able to reconstruct and pull information to put together a NA13038. I had to learn how to use their system a bit but I figured it out with Jasens help. It is important to know this is a genuine company that send researchers to do the research and try and find the records. I will be receiving original document in the mail and also was able to pull copy under my account. I would never be able to find this info on my own due to the fire. For us from start to finish it was about 3.5 weeks. We are in need due to a medical issue
Thank you Touchstone for a job well done!!!
Kevin Lewis –
Thank you so much for the service and my records, very happy with the cost too, A+ for all the materials, thank you again!
Steven Arnone –
Cannot say enough about the great service Touchstone was able to provide. Despite me mixing up some initial information, Jasen was able to get me the DD214 and readily available to answer questions and provide assistance when needed.
Juan Edward Harris –
Hello, and thank you for this opportunity to express my feelings concerning my service through Touchstone Research. I feel that my circumstances being a reservist service member isn’t your normal routine case. I feel had I been a regular active duty service member things would have been what I would have expected. However with my DD214 not being one of a regular active duty service member I am happy with my results. Touchstone did what I asked in providing me with Touchstone’s Veterans Card.
Andrea Oquendo –
Touchstone is an awesome service and is worth every penny! Touchstone responded personally and via email. Fastest service to retrieve military documents. They were awesome. I appreciate you Touchstone.
Albert Miklos Hegyes –
Service was outstanding. Definitely would recommend them (and have!) to anyone who needs military service records, esp. someone who needs them quickly.
Appreciate their responsiveness and help!
John Herbert Rodammer –
Being the daughter, the POA, and dad’s extremely limited memory due to dementia, I was totally lost. Not totally sure, when and where, as no information found. I really didn’t expect the quick service let alone any information, due to his records being part of damaged documents in the 70s. He only ever spoke of being proud of his service, but not much else. Thank you so very much, for the information which was received. I couldn’t be more pleased. Great value, too as I don’t think I would ever have gotten anywhere without your service. God Bless, and Thank You, so much.
Yasuto Tana –
Touchstone has provided a complete service to assist verifying my late brother’s military record required for a Honors Military Service.
Touchtone’s up to date technologies , combined with “old school” methods make for a complete,fool proof approach to the services they offer.
Otis Smoot –
I WAS EXTREMLY PLEASED WITH HOW FAST EVERYTHING WENT,ONLY THING COULDN’T READ MY DD214 AT ALL SO IT’S LIKE PAID FOR SOMETHING CAN’T READ. [Please see our FAQ for copy quality. In brief, we provide exact copies of the microfilm original. If the microfilm original is poor, you’ll get a precise copy of a poor original. It is certified as the best available record. That’s government proficiency. Thank you for your service.]
Kelly Quinn –
Absolutely perfect!
Got it requested late Saturday and you all delivered early Tuesday.
Worth every penny as it gave me piece of mind and I was able to submit my federal service retirement paperwork w/o delay.
THANK YOU SO MUCH!!!!!
Scott McCampbell –
It’s fantastic! All the vet discounts I’ve missed, cause I wouldn’t carry around my DD214… NOT ANYMORE!I love my card, wish I’d have found out about these sooner! The only complaint I have, when you send the notice, that our “docs” are ready, you should let us know that we won’t ever be able to see them, unless you provide us with the information you gave for that request… our address and zip code, are useless, because it is not what was used?
frank spalitto –
WAS EXREMELY PLEASE WITH THE SERVICE THAT JASEN PROVIDED, HE WAS A GREAT HELP IN MY COMPLETING THE FORM AS WELL AS HJELPING ME GET THE CARD AND RECORDS STRAIGFHTENED OUT. THANKS FOR ALL YOUR SEWRVICE.
FDRANK SPALITTO
Tanya Grady –
Awesome job finding my fathers military service records back to 1960. When I had a question, responses were timely. Your service was valuable and simply excellent, providing updates all along the way. My experience felt a lot like white glove service, where I felt like I came to the right place. I am so glad I found Touchstone Research Group to handle my DD214 express service request needs.
Thank you!
Derek De Young –
I like the fact that you guys provide this to the Veterans community. It’s not a bad price for what you get and it’s good quality as well. It took five months from ordering to delivery but, thank you. Now if I’m asked I can provide proof that I am indeed a Vet. Thank for the service, if possible I’ll send more business your way. ��
Lymon Tester –
I only served for 2 years in the Army back in the 50’s, and my DD214 was destroyed in the Archives fire in the 70’s, so I thought there was no way my military records could be traced. I served one tour in Hawaii and out-processed at Ft. Smith, Arkansas. I was skeptical at first, but based on the reviews I read about Touchstone, I decided to give them a try. The application process was easy. Several weeks went by and I had not heard anything, so I figured I had been duped. I waited a few more weeks without hearing anything, so I contacted Touchstone for an update. They replied promptly, telling me that my case was being worked. I thought to myself “Sure it is…” So many internet companies take advantage of elders like me, so I just thought I was being strung along. Then about a week later, low and behold, I received a download link for my Certificate of Military Service. A few days later, the original hard copy arrived in my mailbox. It had my dates of service and my US Army service number on it! I have since been approved for some very good financial assistance from the VA. This would not have been possible without the hard work of Touchstone. The process takes a while, so be patient. They have to scour the records and contact so many agencies that it won’t happen overnight. Believe me, if they can produce military records for a guy that served for just a couple of years back in the 1950’s, they’ll be able to produce records for you! Thank you Touchstone!
Jerry Akers –
I would just like to say Touchstone did the imposable. I needed my Military Separation papers in hurry and less than a week these guys came through. I would recommend touchstone to anyone who needs there documents in a hurry with 100% satisfaction. [Client had ordered our Express Service.]
sollon wilson jr –
PERSONALLY, I think this is sweeter than a vodka martini and I will use this service for a lot of records that VA has forgotten about. Of course the VA didn’t want them to begin with if you’re over 70 and jumped from very good aircraft over half your life. You know paid “no men who do just that”” and then remain anonymous as do the others who have sworn to take care of us veterans in a joking kind of way but really don’t mean it. [Note: Client ordered our Express Service]”
Ben Webb –
Prompt notification and personal service were greatly appreciated. While delays internal to the government kept me from receiving the documents on time, Touchstone’s service was multifaceted and quickly responsive to the customer–I would absolutely recommend this company to others.
Jeffrey Taylor –
Well done…………………………………………………………….0 (This client received his records within 8 hours. He hasn’t yet told us why we earned only 4 stars …)
James Whiting –
I am very happy with the service. I needed my DD214 from over 30 years ago for a new job and a download of the document was on my computer in 5 days (including a weekend). I expect the hard copy in the mail in a few days.
Thanks for the great service and for the updates throughout the process!
Jim Whiting
Jeffery Gulley –
Thanks so much for the speedy service and information on military discounts.
Barry Fenicle –
Touchstone did a GREAT job retrieving my DD214, and did it VERY quickly, even with the records section moving. It was worth the $89. Jasen was very helpful and walked me through the process. The forms arrived VERY quickly and it was helpful to be able to print them off the computer right away. I HIGHLY recommend Touchstone Research Store for your records needs.
THANKS again for all your help!!!!
Paul Sabo (Adam Sabo) –
Got the document in time for service. Took into second day but by far faster than using Uncle Sam. Thanks.
Catherine Dudick –
This service is phenomenal. I had registered and had just hit “send” to pay the fee, and I got a call that started the whole process. I had my document to download in a couple of days, and it was Christmas week!!!
You Rock!
Thanks a million!
Vivian Taylor Hudson –
I just requested my DD214 a day ago for a haome loan, after reading all of the great reviews, I hope to have the same experience….
Bobby Duke –
So far I am very pleased wth our promp service. Your phone
answering could use some improvment. I do hope you got my address corection, that will tell the tale as to completeing your end of this deal.
Charles Milhans –
The service was amazing. I had a complicated situation where I spent some reserve and active duty time. Touchtone found all of my records and delivered it to me both electronically and physically in record time. I appreciate their service. It is top notch!!!
Albert Toomey –
I found this service to be very good. I applied for a loan and was qualified for a VA Loan, it took a week so be patient. [Client ordered late Friday afternoon, and had his record available for download Thursday evening – just three business days. Editor]
Eric Carr –
I was very pleased on the service I was provided. Set-up was simple. Prompt email confirmation for accurate records. There were a few others I could have chosen on my Goggle search. I am so glad I had chosen the honest service available. Thank you and Thumbs up. If only you could spread you service (via) FaceBook. I know there are family members that may need your service. Again Thank you-
gregory cupp –
This was worth every penny! Had it in 5 days!they kept me informed,I just can’t say enough good things about this company.
Glenn Coyne –
Recently I placed orders to obtain the DD-214 documents for both my wife and myself. Initially there was some confusion about what was being ordered, though I probably should of been clearer in my request. For example, I should of submitted the requests with unique FAX cover sheets, one for me and one for my wife and that alone may of avoided the confusion.
Nonetheless, at the end of the day, my requests were satisfied in a timely manner and both my wife and I are very satisfied. We would recommend to anyone wanting to get copies of their DD-214 documents to seriously consider Touchstone Research, as they will not be disappointed with the results.
Sincerely,
Glenn & Gaylynn Coyne
Rutherfordton, NC 4431139
Alexander Clutter –
like the service was very happy that they were able to get my dd214 in a timely manner and didn’t have to wait 3 months to get a letter that stated that I had filled something out and it would be another 3 months that’s what happened when I tried to get it threw them myself. very happy with service thanks.
Ronald Matthews –
I was pleased with the service provided by Touchstone services. They kept me apprised of the progress of the retrieval of my documents and delivered them to in the time frame initially estimated.
Thank you for a great job.
Eric Lawyer –
I was on the fence whether or not to use touchstones service because of the money and unknown if they’d really come through. They did and it saved me hundreds on my school loans. Thank you very much. I received my PDF dd214 in less then 2 days!
John Parks –
Dear Friends at TOUCHSTONE ~
Thank you so very much for your services. The reviews from other satisfied customers is what prompted us to rely on TOUCHSTONE for our research needs. We are now one of those satisfied customers. Thank you for your dedication to meeting our needs in a very speedy fashion. We also loved that you kept us informed on the progress of our claim from beginning to end. I would recommend TOUCHSTONE to any one in need of research services. If we need any more forms, we will be using your services again. Thank you again.
Sincerely,
John Parks
Anthony Kalwasinski –
This is the first time I have used your service. Overall, it was pretty good value for the money. The only option I would have liked is to access my records over the Internet and downloaded them. If I can look at my bank account over https, then I can certainly download records unless you are bound by governmental rules/regulations. I needed my record to apply for a VA loan. I lost my other one and needed one right away.
Gordon D. Lynch –
I was very happy with your firms response. However I have been turned down for a VA loan because the points sheet only revealed two years service. I was a reservist and served six years. The DD214 indicates this but the points sheet does not. So if you have access to the points sheets please send that to me.
Michael Lorenz –
Thank you for your help in procuring my records!!! The website was easy to navigate, and the updates were timely! Thank you for the valuable service that you provide!!
Susie Mae Moore –
I am very pleased with your service.
I received my package(DD-214)in time for my social worker.
Thanks again for recovering this document for me after 20 years of my husband’s death.
Thanks,
Susie Mae Moore
John Mccann –
Carrie was fantastic. Turnaround without peer. Thank you so much for your prompt and professional service. I wish our government was only half as efficient. I spent three months trying to get these records through gov’t channels.
Your fine company did the job in three days.
Thank you again. I would not hesitate to recommend you.
Scott Davis –
Thank you for the excellent service! The document requested was received within 2 days of the request. It was an urgent matter and Touchstone was able to handle it with no problems.
Michael Rice –
Molly was very helpful and polite while helping me retrieve the documents requested.
dennis 1smith –
good and fast service. outstanding. now I may get a job with it.
Gary Krafft –
Excellent service. Very fast response in producing DD 214. Highly recommended.
Gary Krafft
kenneth taplett –
Touchstone is in the process of locating the military records for my husband, Kenneth R Taplett.
The service to set us up was professional and our bank card was charged the $19.95 as we had requested.
So now, we are just waiting to receive the information.
Thank you.
Patricia Taplett (wife)
thomas Kanakaris –
Touchstone delivers, albeit not as quickly as they advertised, but they did deliver my father-in-law’s DD214 in approximately 2 – 3 weeks from the date I placed my order. From what I understand, if I would have attempted to obtain a copy of my father-in-law’s DD214 through the Veteran’s Administration, it could have taken me up to 9 to 11 months before I would receive his DD214. With that being the case, I would strongly recommend Touchstone to anyone who is in need of obtaining a former military person’s DD214 in a short period of time (i.e., when needing to obtain proof of military service to order a deceased person’s headstone, or if a surviving spouse needs to provide the VA with his/her deceased spouse’s DD214 in order to qualify for surviving spouse benefits, etc.). I was also impressed by Touchstone’s periodic e-mail status updates concerning my order. Overall, my experience with Touchstone was very good. [Each case is unique. Our time for retrieval are based on average response. Certain cases will vary.]
louis hankins –
Great customer service. They answered all my questions and gave prompt service. Would recommend to anyone.
Michael Bowman –
somewhat satisfied but could NEVER!!reach a person named Chris,never returned my left messages?his extension 201,left many return call messages,even up to this writing no return,?not a good way to handle your clients
Christina Hilt –
Your service was quick and efficient. I was a bit leery, but
I needed my DD 214 in a hurry and I took a chance. The service by Chris and Carrie was exceptional and polite and my DD 214 was delivered as promised. I highly recommend this service to anyone needing their DD 214 as fast as humanly possible! EXCELLENT!
richard downen –
Great service had my report in less then 7 days. Very prompt in getting my records would recommend to anyone.
Lakela Cameron –
I AM VERY PLEASED WITH THIS COMPANY AND THE FAST SERVICE I RECIEVED. I WAS VERY SCARED INITIALLY BECAUSE OF ALL THE INTERNET SCAMS, HOWEVER, I TOOK MY CHANCES AND MUST SAY THEY DELIEVED. THIS SERVICE IS NOT CHEAP, BUT I GUESS THATS WHY PEOPLE SAY “YOU GET WHAT YOU PAY FOR”..I WILL HIGHLY RECOMMENED THEM TO OTHERS IN NEED OF THEIR MILITARY DOCUMENTS.
Gary Tyler –
Excellent service. Far superior to waiting on the bureaucracy to fulfill a request. Good value for the money.
I would suggest saying up front in the marketing material that a person should expect a 2-3 week delivery time as a norm. When you sign up for express service you tend to think it will be a few days until you get into the FAQs. [Each case is unique. We encourage everyone to read our Frequently Asked Questions (FAQ) section to understand exactly what we do. In general, we can get most recent separations in as little as a few hours, but if your separation is pre-1992, we average 3-4 days. But some cases do take longer. It depends primarily on the facility which has your record. (Please see our retrieval times chart for more details.) In all cases however, no one can get you your record faster.]
Nicholas Vigil –
This is a wonderful service and they truly deliver requested documents in the time frame promised. I was skeptical at first, but received my documents and am now able to move forward with a home loan instead of waiting the 90+ days requesting a copy of my documents directly from the government.I highly recommend the use of this service!!!
Travis Watkins –
Everything happened exactly like I needed it too! I got my dd214 in about a week! I thought the price was a little expensive at first, however I needed my documents fast and that’s what I was paying for! So all in all I highly recommend touchstone research group for your sercices.
Ronnie Collins –
Great service. Worth the money when time is short. Highly recommend.
Donald Moyer –
Great service in getting my DD214,fast and efficient. The only thing I found troubling was getting through on the phone.
Jason Short –
I needed my DD214 for a VA home loan. I hadn’t even thought about that paper in over 20 years. Touchstone was able to get it for me within three business days! Super quick and easy service. I HIGHLY recommend for anyone wanting their service records.
Joseph Cannin –
Touchstone provided the service that they advertised on this website and I am very impressed and appreciative that they did. I received my DD214 copy in 7 days. Thank You, Touchstone.
Carol Watters –
Thank you for your excellent/timely service. I placed my DD214 in a safe place 10 yrs ago…need I say more! I needed to have it for my VA home loan and your service saved me from having to go through multiple boxes in my garage. Its’ a relief to know your service exits! Thank again.
Henry Hagwood –
Needed my DD-214 in a hurry. Kind of sketchy on the exact dates (it had been close to 30 years). They found my records and had them to me in under a week. Excellent service, highly recommended!
George Burns –
Touchstone did deliver for me. I had tried obtain my records myself to the point of exasperation.
it took a little longer than what Touchstone advertised in their literature and I am not surprised by that – given what I went through without any success.
In the end I am satisfied with their service and would recommend them.
thank you.
[Every request is unique. Please do read our Frequently Asked Questions (FAQ) section of our website concerning a number of timing and delivery issues which not infrequently affect record retrievals. Thank you for your service!]
William Emeigh –
Received The DD214 form today. Very satisfied. Thank you
Artin Abramian –
I had a good experience with u guys and will definitely recommend you.
Heather Melick –
Touchstone provided exactly what I needed quickly. I was extremely pleased with your service. I would highly recommend your service to others who need their military documents quickly.
William Dillon III –
I am happy with your service. Other than taking a little longer than 7days, you did what you said you would do.
Bill
Daniel Mikeworth –
I was very pleased with the service received from Touchstone. I explained my situation to them and true to their word I had an emailed copy of my DD214 the next day. I could not have asked for better or more prompt service then what I received.
Thank you
Michael Lee –
Touchstone came through in a very timely manner… very well done and exactly what I needed and when I needed it…
The website has all the information you need although some of that information needs to be updated (2 fax numbers – one of which rings forever (and may not be in service at all – and the other number could use some graphics buttons/highlights to emphasize the fax number to use for whatever purpose…
Some testing of the website by people not familiar with the whole system to see easily/smoothly the website processes work for people not familiar with computers or websites in general (non-touchstone staff or maybe an independent website can test from a “newbie” perspective… there was a fair amount of frustration with this
Jimmy Price –
Didnt get my dd214 in 3 days. Did get it in 5. Still faster than the records dept could have done. Customer service was good. I got what I needed and that was great but you shouldn’t hit people up for an extra 10 bucks when you know you can’t deliver. [We read your review. We received your Request Form at 11:57 ET Tuesday February 9th, after our 10am processing day cutoff. Wednesday is Day 0, Thursday and Friday Days 1 and 2 respectively. We count only business days, the days the records facilities are open and available for processing. We delivered your record to you on Tuesday the 16th, the day the facility made it available to us. The time frame is OUR processing time, to which you must add any facility delay. So, here, we actually gave you same day service (see our Frequently Asked Questions on timing). I’m glad we could be helpful, and thank you for your service.]
Stevie Brigode –
I ordered a copy of my DD214. I needed it quickly, and while I was happy there was a way to achieve that, my only negative was the cost. It’s a shame our government can’t get this info for us quicker than a private company.
However when I had a problem, Touchstone was quick to resolve it. And indeed, I did receive my DD214 quickly.
Thank you Touchstone for your prompt attention to my order.
Sincerely,
Ms. Stevie Brigode
2 Chaweva Heights
Cross Lanes, WV 25313
Racel Vasquez –
It was a very good and fast experience working with Touchstone. We were very satisfied.
Joel Barger –
Thanks for the opportunity to express my congratulations to a company that did as it said it would, at the price stated, in the time estimated, without hassle, or creating uncertainty in my mind.
In today’s world, your process could be duplicated with appreciable improvement in the anxiety people feel when tranferring hard-earned money to strangers who promise to do a job that otherwise is full of ambiguity.
John D Albright –
No fuss no muss, Had my 214 in hand in a reasonable amount of time. Cost may be a little steep for some but then, I guess if I had remembered where the heck I put the original 20 years ago… Bottom line If you need your 214 quick for the VA or whatever. This is the unit you want beatin the bush for you I recommend them. They came thru for me
Aaron Chivers –
I needed my DD214 for some buisness and I got it very quickly and the customer service represenitives were very polite and helpful thanks Touchstone .
Harold Brown –
Thank you for the fast service. I received my DD214 within one week of ordering. Thank you
David Olthof –
Service as quick like expected. No issues except the hefty price tag.
Christian Ranke –
Excellent and quick service. Only recommendation is that they are a little more clear on how and when you will receive your DD 214. [We’ve now added our Record Retrieval Estimator on the service pages.] There isn’t really a call in number or chat service. Regardless, cant complain about not having all the bells and whistles when they actually do get the job done. Just make sure to always login to your account to check on status…… That should be stated more since there aren’t email updates sent about your order.
Great service, I recommend
Stanley Ott –
Very useful service. It took about as long as anticipated. Would use you again in the future!!
Bobby Branham –
The company was clear with instructions and expectations. I chose the 89 dollar express option. The time requirement is normally two weeks but can take longer with complications. Every other company I researched either no longer exists or has a very bad better business Bureau rating. [We made this this client’s record available to him for download in seven (7) business days. USPS hardcopy delivery added three days.]
Pedro Cordova –
I was very pleased with your services. Everything went exactly as
described in the information that you provided, and I couldn’t be happier.
Thank You so much
Sincerely,
Pedro Cordova
Devin Lee –
After reading reviews my client was very eager to get a copy of his DD214. After no contact for 7 days I was beginning to think this service was not legitimate. Then, on day 8 it was in my inbox, exactly as promised. I can tell you that given some patience this service is well worth the cost. The only improvement would be return service phone calls/emails. My client was 100% satisfied.
Richard Capp –
Overall I would rate the process a 7-8. My rep was very pleasant and f/up most requests. I wasted a lot of time (hours) trying to sign the dd214 application. Eventually, i had to print one, sign it and then scan to touchstone. Reps could use some tech training on how to load software to allow writing.Also could use more help on filling out form, ie, what boxes to check. Finally, who knew there was a USB on one of the cards I received and how to change the pic.
Curtis Hoskins –
Your service was very efficient and halpful. Thank you!
Nancy Alliegro –
Touchstone sent my requested paperwork in exactly the time frame promised. Totally worth the money to save time and frustration with the standard requests from the VA
Frances Milligan –
Touchstone was a great company to use in obtaining my father’s DD214. I entered the information, but had left off some pertinent material that required me adding at a later date. The sight saw that all information was not completed and a day later explained what I needed.
My father’s information was available for download q12 business days later. I was very happy to have the hardcopy packet a few days after that.
I was given a person’s name if I needed to contact him and I tried after 3 weeks in just to see how the process was going. I was not able to get in touch with him. This would be my only disappointment in the company.
Thanks so much for all your hep. I would recommend this company to others.
Eugene Arthur –
This was indeed an expensive service but I feel this was very worth it. There weren’t many options to compare to unfortunately. In the end it was quick and convenient with excellent customer service. A 5 out of 5 service for me.
MICHAEL CLARK –
I purchased the Express Service & I am very satisfied with the service and the speed of fullfillment
Bryan Fee –
I needed a DD214 for a Va loan as mine was lost in a fire 10 years ago. I paid for the express service. I got an email within 5 business days with a download of my form and 2 days later 2 hard copies were delivered to my address. I told myself after reading some negative reviews on this company, if I got what I paid for, I would write a good review. I am more than happy with the service I got. Would I recommend the service? YES! They do live up to the guarantee. Make sure your info is correct and they will get your forms to you on time. Don’t believe the haters. 5 stars out of 5.
Rudy Hernandez –
After waiting for months to here from another service, I decided to use Touchstone. I should have tried Touchstone first as their service from beginning to end proved to be excellent. From customer service to receiving my documents in 10 days and with tracking of my package included. lI am very satisfied with my investment and strongly recommend using Touchstone as the first choice for anyone needing military records.
Joel –
Jasen, Alton,
Thank you for going back and researching this again. This is exactly what I knew was there and what I needed! You came thru and I truly appreciate it!
Cheers
Joel
Erik Sefton –
Well I appreciate everything you guys did to help me meet my deadline for the adoption dossier.
Jordan Robinson –
It is a good service just know it takes a little long. you should definitely think about a courtesy email say your info has been submitted and is being reviewed. I’m just saying because I ordered on the 7/12 and you guys got back to me on 9/4. but other than that it is a great service I thank you greatly. [Each case is unique and, unfortunately, your case took longer than most. Once our researcher submits your request to the facility, there’s nothing much to do, or say, until the facility returns the record. We are glad things did work out, and thank YOU for your service!]
Jon Walker –
Overall service was well. The process took a lot longer then I expected. [Each case is unique. Some record retrievals do take longer than others. See our Frequently Asked Questions (FAQ) section for the various delay issues. Nevertheless, no one could have gotten you your record faster. Thank you for your service.]
SYLVAN GREENSTEIN –
The card can’t be used for ID purposes. This is a negative. The dd214’s with seal are a positive, because they can be used for ID purposes. However, it’s not convenient to carry a DD214, if you need to have an ID. [The card can be used to establish your status as a veteran for almost all discounts available for veterans. Your service, of course, is always supported by your DD214 – which we provide as a backup.]
Javier Gonzalez –
Thank you Jasen!!! I have served 8 years with the California Army National Guard for the right to apply for a VA home loan but because I could not Retrieve a copy of my NGB 23 form I have been denied this benefit. Now for a small fee I may have some success with the assistance of Touchstone Research Group. Again I thank you so very much
Logan Maness –
They did a wonderful job was always in contact me via email within 24 hours completed the job to the entirety. [Each case is unique. We work on average response times. Certain records can be acquired same day, most take 4-6 business days, some do take longer. See our Frequently Asked Questions (FAQ) section where we describe various issues which may cause a delay in your record’s retrieval. Nevertheless, no one can get you your record faster.]
James Bell III –
I needed my DD214 for a concealed carry license in Texas. At first glance the price seemed high, but I needed it. I can now say it was WELL worth it. They accomplished in a week what would have taken me several months to do on my own. Some things are just worth the cost and this service was one of them. Very satisfied.
mark lusich –
You folks are just awesome, thank you for getting these documents for me.
Derek Sylte –
you helped me get my dd214 quicker then if i didnt pay so thank you for getting it for me.
Daniel Fiorillo –
Your service was quick, providing the DD 214 within days of my request.
Thank you for your service
Dan F