Identity theft is when your personal information is stolen and used illegally, to open accounts in your name. According to the Federal Trade Commission, identity theft is one of the fastest growing crimes in America. We know you have questions about how, internally, we keep your information safe. After all, we’re requesting your most personal…
Can you tell me if your VetRecs ID cards will allow veterans onto the bases, PX, and commissary?
No. The VetRecs Card will only substantiate service, but it is not authorized for use as an access card to military facilities. Presentation of a VetRecs Card will have the same affect as presenting your DD214 (since we provide you with a certified copy of your DD214 as well). So, wherever you could use your…
Can I access my DD214 Online?
Your DD214 is NOT a “public record,” and therefore it is NOT available through any public records search, service or database. Your DD214 is a private record, protected by the Privacy Act. As such, the facility which holds your record will REQUIRE your written authorization before releasing this document. Unfortunately, the online “public” records search…
What is a Certification of Military Service, and why did I receive that instead of my DD214?
The Certification of Military Service (NA Form 13038) is a legally valid equivalent and a perfect legal substitute for DD214 – for all purposes. On July 12, 1973, a disastrous fire at NPRC (MPR) destroyed approximately 16-18 million Official Military Personnel Files. The affected record collections are described below. Branch Personnel and Period Affected Estimated…
What is an OMPF (201 File)?
The Official Military Personnel Files held by the Government, sometimes referred to as a 201 File or OMPF, hold the stories of millions of individuals who defended our nation throughout the many wars of the 20th century. The army calls its OMPF folder Form 201, which is now the popular term for all military personnel…
What do I do if I’m having some technical problems accessing my account, or downloading my record?
Usernames and passwords are cASe SensITIve, a mix of BIG and small letters that must match exactly. A Copy and Paste will usually correct any error. Your username is your e-mail address including the @domain.com part, all lower case. If you’ve forgotten your password, you can use the forgotten password feature and our system will…
Who can obtain a copy of a veteran’s DD214?
A veteran’s military records are protected by the Privacy Act of 1974, 5 U.S.C. § 552a (the Privacy Act or the Act). During the veteran’s lifetime, only the veteran can access his or her records – unless, of course, you have a Power of Attorney, Legal Guardianship, Executorship or other legal appointment. If the veteran…
